Steven Roos is seeking a new position and provides his contact information and resume. He has extensive experience in HR support, recruitment, customer service, and budget planning over positions at the City of Tshwane and Retail Solutions spanning from 1986 to present. He demonstrates strengths in communication, adaptability, producing excellent results, initiative, and going the extra mile. References are provided from his former supervisors in HR and operations administration at the City of Tshwane.

1. Address & Contact Info
10 Avonmouth Avenue, Parklands
Cape Town, South Africa
Mobile +27 829290498
Stevenroos05@gmail.com
Paul Stephanus Roos
INTRODUCTION
My exposure to a variety of vocations makes me a strong candidate to be successful in
any position. Being an articulate individual, I can easily adapt to change given the
necessary training and development. Having extensive experience in HR-Support –
Recruitment - Customer service – Budget planning and client relations encourages me to
produce excellent results. My competitive nature inspires me to be successful which is
offset in my abilities to be a quick and practical learner. I am honest, hardworking,
passionate, reliable and ambitious person with a good sense of humour. I enjoy working
with people. Being a people's person I believe that you must always act in the best
interest of your clients, your company policies and fellow colleagues to ensure good
working relationships. I am the type of person that can work without any supervision, use
my initiative and prioritise my work and do everything to the best of my ability and I’m
always prepared to go the extra mile.
Personal Info Identity Number: 670530 5089 08 6
Age: 49
Gender: Male
Race: White
Nationality: South African
Marital Status: Single
Drivers Licence: Code EC
Health: Excellent
Languages: English
Afrikaans
Education (1985) HTS PTA-Gardens
Grade 12
English Second Language SG
Afrikaans First Language SG
Mathematics SG
Civil Engineering SG
Technical drawing SG

2. Further Education
(2004) Communication Skills in Sesotho SA Leboa -
Certificate
(1991) Customer Care
(2008) The Consortium – Certificate English Business
Writing Skills
(2008) Tandavhuwani Holdings (PTY) – Microsoft (MS)
Project
(2008) Skills Seesa – Certificate – Disciplinary Procedures
and Hearings
(2009) Computer Literacy: MS Office proficient (Advanced)
(2012) Employment Equity, Labour relations and Diversity
Workplace Solutions
(2005 – 2014) SAP – Intensive training
(2016) APSO - Recruitment
Achievements Acting Functional Head: Operational Financial / HR
Administration from: (Oct 2003 – Dec 2007)
Chair OHS meetings
Hobbies & Interests Music, Rugby on TV
Work Experience
Nov 2015 – Jan 2016 Retail Solutions (Agency)
Position: Recruiter
Duties
- Recruit personnel for Massmart
- Place adds on Internet for vacant positions
- Calling on new potential clients to get new orders in.
- New client visits & service visits.
- Maintaining relationship with existing clients.
- Sourcing candidates for job specs.
- Headhunting candidates.
- Marketing of candidates to clients.
- Interviewing of possible candidates.
- Reference checks & other checks on candidates.
- Typing and checking of CV’s.
- Bulk recruitment for General staff.
- Prepping candidates for send outs.
- Follow-ups with candidate & client after placement.
- Preparing reports on project recruitment.
- Electronic communications with clients and candidates.
- Performance discussions
- Perform one on one discussion
- Create spread sheets
- Attend management meetings
- Build relationship and expand current temp database
- VIP Payroll system

3. 1995 - 2014 City of Tshwane
Position: Senior Administrative Officer –
HR/Recruitment/Support
Duties
- Managing a team of 6 Admin employees
- Responsible for 721 employees full HR Administration
process
- Recruitment administration (Appointment –
Termination)
- Disciplinary cases- prepare charge sheet, contact
relevant official for cognizance of charge, arrange
Departmental hearing, outcome (letter), serious charges,
sent to legal for further handling.
- Keep record of all bus accidents of bus drivers.
- Record all “mis” absent from work without permission
- Front desk interaction with public regarding Pension
and disabled permits and all bus enquiries & ticket sales
- Record Insurance claims regarding accidents
- Performance Management - Scale Increments
- Overtime Management
- Update petty cash on a weekly basis
- Ad-Hoc allowance (Cell – Car)
- Leave administration
- Terminations – Exit interview and administration
- SAP Role-mapping/Capturing
- FSDF – Career planning
- IOD reporting
- Personnel enquiries on a daily basis
- OHS – Reporting & administration
- HR Budget planning and Management – C2C &
Overtime
- Petty Cash – Recon and administration
- Weekly reporting regarding Recruitment-process and
EE
- SAP Payroll system
- Other – Order bus tickets from supplier – On delivery
of tickets, recon were done and singed over to Chief
Cashier. Monthly stats on sales of cash tickets, monthly
and coupons.
- Assist (Overtime) when shortage of Inspectors
dispatching buses and bus time table enquiries on
Church Square information Office.

4. 1990 - 1994 City of Tshwane
Position: Bus Driver
Duties
- Transport Passengers
- Banking of money
- Reconcile revenue and expenditure
- Customer Care
1986 - 1989 Spoornet
Position: Learner Train driver
Duties
- Driving Trains from one destination to another.
- Transport Passenger & goods
- Compile theft and breakage reports.
- Time keeping, overtime and scheduling of shifts.
Career Objective:
To continually enhance my knowledge and skills in every position. I undertake to always ensure
that my personal abilities are stretched.
I believe that challenges in life are the only real way of ensuring personal growth.
Strict adherence to sound timekeeping and attendance practices.
References:
Ms. Maria M. Mphahlele
MariaMp5@TSHWANE.GOV.ZA
City of Tshwane
Functional Head: HR Transport
Tel : + 27 123581018
Cell: + 27 849093841
Mr KS Buda
KanyanaB@TSHWANE.GOV.ZA
City of Tshwane
Deputy Director – Operations Administration
Tel : + 27 123582203
Cell: + 27 835031695 / 0739088403 / 0817504322