Zainul Abiddin is seeking a quality work environment where he can apply his relevant experience in process management, finance, accounting, market research, client servicing and business development. He has over 3 years of experience working in customer service and administrative roles for travel companies in India and Dubai. His educational background includes a B.Com degree and professional qualifications in IATA/UFTAA foundations and computer reservation systems.

1. CURRICULUM VITAE
ZAINUL ABIDDIN
Contact No: +971526549322
Email : zainrokr@ymail.com
OBJECTIVES
Seeking a quality work environment where I can apply my relevant experience andskills to enhance my own
productivity andfor the development of dynamic organization that offers challenging opportunities andappreciates
the performance criterion.
PROFILE
 Competent anddynamic professionalwith rich andvariedexposure to the entire gamut of activities
involvedin Process Management, Finance andaccounting, Market Research, Client servicing andBusiness
Development.
 Strong teamleader capable of fostering an atmosphere that encourages highly talentedprofessionals to
balance high levelskill with maximum productivity.
 Excellent communicator with exceptionalanalytical, people management, relationshipmanagement andco-
ordination skills.
 Strong knowledge in IATA/UFTAA
 Workedas Customer Executive Staff at Reliable Star Travels Dubaifrom Feb – 2014
To Aug - 2014
 Workedas “OFFICE ADMIN STAFF “&”ASSISTANT EXECUTIVE “ “ASSISTANT MANAGER “at RaiPromoters
Pvt LtdINDIA from 01.02.2011to 30.10.2013 and16.09.2014to 31.11.2015 and01.04.2016 to 30.11.2016.
WORKEXPERIENCE:
Workedas Customer service executive staff in “Reliable Star Travels L.L.C”
Dubai from Feb2014 to Aug 2014
Workedin “SAUDI INTERNATIONAL”as a Trainee inCustomer service and Ticketing for the period of 4 months.
Workedin “RAI PROMOTERS PVT LTD”as a “OFFICE ADMIN STAFF”from01.02.2011to 30.10.2013
Duties and Responsibilities:
 Carrying out large volumes of filing while retaining a goodlevelof accuracy andefficiency.
 Maintaining an effective administration system.
 Rapidly responding to and resolving any administrative problems.
 Managing relatedlegislative, regulatory andcompliance issues.
 Making sure that information is quickand easy to locate.
 Ordering andmaintaining office stationeryandequipment.
 Typing up correspondence including letters, faxes, minutes andmemos.
 Offering a warm andfriendly welcome to any visitors.
 Sorting anddistributing incoming post.
 Processing staff payrolls, keeping account of finances andupdating staff files.
 Receiving andredirecting telephone calls.
 Raising andprogressing purchaseorders.
 Booking travelandaccommodation for seniormanagers
 .Updating office manuals andbrochures.
 Managing electronic andprintedfiles.

2. Worked in “RAI PROMOTERSPVT LTD” asa “ASSISTANT EXECUTIVE ” in customer service from 16.9.2014 to
30.11.2015
Duties and Responsibilities:
 Carrying out large volumes of filing while retaining a goodlevelof accuracy andefficiency.
 Rapidly responding to andresolving any administrative problems.
 Making sure that information is quickand easy to locate.
 Ordering andmaintaining office stationeryandequipment.
 Typing up correspondence including letters, faxes, minutes andmemos.
 Offering a warm andfriendly welcome to any visitors.
 Sorting anddistributing incoming post.
 Receiving andredirecting telephone calls.
 Booking travelandaccommodation for seniormanagers
 Managing electronic andprintedfiles.
Worked in “RAI PROMOTERSPVT LTD” asa “ASSISTANT MANAGER” from 01.04.2016 to 30.11.2016
Duties and Responsibilities:
 Maintaining an effective administration system.
 Rapidly responding to andresolving any administrative problems.
 Managing relatedlegislative, regulatory andcompliance issues.
 Making sure that information is quickand easy to locate.
 Processing staff payrolls, keeping account of finances andupdating staff files.
 Raising andprogressing purchaseorders.
 Booking travelandaccommodation for seniormanagers
 .Updating office manuals andbrochures.
EDUCATIONAL QUALIFICATION:
 B.COM Mangalore Pre-University College Mangalore India.
 P.U.C Karnataka Secondary Education board
 SSLC-secondary school leaving certificate
PROFESSIONAL QUALIFICATION:
 Diploma in IATA/UFTAA Foundation Level from Montreal, Canada troughKouni academy, Mangalore.
 Diploma in Computer Reservation System (CRS) trough Kouni academy Mangalore.
COMPUTER SKILLS:
 Application Programmes: Ms-word, Ms-Excel, Ms-PowerPoint, Tally
 Language Programmes : Internet Programmes
PERSONAL INFORMATIONS:
Date of Birth - 31/08/1987
Visa Status - Visit Visa
Visa Expiry Date - 10-3-2017
Passport no - K2129930
Passport exp -03/01/2022
Nationality - Indian
MaritalStatus - Single
Religion - Islam
Sex - Male
Languages Known - English, Hindi, Urdu, Kannada, Tulu and Malayalam.
I hereby declare that the above entire details are true to the best of my knowledge.
ZAINULABIDDIN