This document contains a resume for Devendra Singh Mehra. It summarizes his 15 years of experience in hospitality, including roles as an Acting Supervisor at Banyan Tree Al Wadi and Banyan Tree RAK Beach in Ras Al Khaimah, UAE. It also lists his experience as a Villa Attendant at Banyan Tree Desert Spa and Resort in Bahrain from 2006 to 2010 and as a Housekeeping Room Attendant at Park Hyatt Goa Resort and Spa in India from 2002 to 2006. The resume provides his contact information, objective, professional summary, descriptions of his roles and responsibilities in each position, and personal details.
1. Devendra Singh Mehra
: Banyan Tree Al Wadi
Rasl Al Khaimah
: P . O box 35288 U A E
: +971503548398
MEHRADEVENDRA55@YAHOO.COM
OBJECTIVE
To be an important part of a professionally managed company, where I can lead people with the
knowledge and experience I hold with my work while attaining higher exposure, relevant skills and
contribute creatively for the growth of the company.
PROFESSIONAL SUMMARY
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2. 15 years relevant experience in the hospitality industry.
Good knowledge of hotel operations.
Professional Experience
Banyan tree al wadi Ras al Khaimah and banyan tree RAK beach
Designation ; Acting supervisor
To ensure adherence to the policies & procedures, goals and mission of the hotel.
To provide courteous service to customers and respond promptly to customer enquiries,
complaints and request.
To report defects to maintenance and to make sure repairs are carried out.
To ensure that all housekeeping staff is aware of all fire and safety regulations.
To handle all housekeeping correspondence, filing, and update checklists and inventories.
To maintain the cleanliness and tidiness of the department
To maintain the hospitality spirit all times when dealing with guest and colleagues.
To take shift duties as instructed by the mgr hk.
To keep tight control of all keys and an sure that all keys are signed in and out in
the logbook
Presently working as a acting supervisor
Banyan Tree Hotel Resort and Spa Al areen place Bahrin 15 fab
2006 to2010
Banyan Tree Desert Spa and Resort, Al Areen, Bahrain which is only all-villa private pool resort in
the Arabian Gulf and one of the Middle East’s most luxurious hideaways. Banyan Tree’s spacious
villas are poised to blend perfectly into their natural desert environment. Here, you will find an
‘Oasis’ of sensuality in the mysterious Arabian desert. A retreat which personifies indulgent spa
pampering at its best here, you can discover true peace, tranquility and rejuvenation while being
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3. spoilt in the comfort of your own luxurious villa. Experience the finest facilities in a serene
environment, be it a sensuous spa treatment.
Designation : Villa Attendant
Joined as a Pre Opening Team Member.
Contributed in formulating and enforcing conformity to new standards in the department with
regards to daily operations.
To ensure that correct operating standards are adhered to in order to achieve the level of
service established within the department.
To ensure that par stock levels for all operating equipment & supplies are strictly adhered to &
that the outlet is adequately equipped.
To contribute to regular departmental communication meetings.
To maintain a good working relationship between the associates and keep them updated with
the information’s needed.
To gather more information’s regarding the guests so that reactive service can be transformed
to proactive service.
Worked as a Minibar attendant
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4. Park Hyatt Goa Resort and Spa, India
Designation : Housekeeping Room Attendant (Since Feb, 2002 to Aug 2006)
Reporting to Housekeeping Supervisor
Attend the morning briefing
Calked the section book and write the room status
Go to Housekeeping store and take the store items and set the pantry
Attend the Gust request
Par payer the room and giving the job odder
Taking to hand over to morning shift to evening shift giving the evening service to all the rooms
and cleaning the office
Taking the hand over to evening shift to night shift and cleaning the restaurant and banquet
and Handel the gust request
Personal Data
Date of Birth : 12 Dec 1974
Father’s Name : Mr.Trilok singh
Nationality : Indian
Passport No : F 5531063
Marital Status : mired
EDUCATIONAL QUALIFICATIONCOMPLETED 11 G .I C. MADKOTE (UTTRAKHAND .INDI
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5. Personal Profile
Possess high level of ownership, convincing ability and love to interact with people.
References ehk housekeeper Mr . devraj rather Ast.housekeeping manager
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6. Personal Profile
Possess high level of ownership, convincing ability and love to interact with people.
References ehk housekeeper Mr . devraj rather Ast.housekeeping manager
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