This document is a resume for Charlotte Louise Dunmore. It summarizes her work history and qualifications. She has a history degree from the University of Lincoln and various administrative experience from roles at Leicestershire Partnership NHS Trust, Jeld-Wen Stairs, Melton Borough Council, J Sainsbury's, Next Retail Ltd, and Co-op. She also has volunteer experience and qualifications in business administration and equality and diversity.
By educating employees to make wiser decisions with regard to their healthcare,the FlexCare Telehealth Kiosk is a powerful tool that enables positive changes.
Ongoing testing will lead to the inclusion of additional peripherals to further aid its medical usefulness.
Wabtec’s people are the driving force behind its 150 years of success. The company strives to have a diverse team across its various functions, including Operations. This week’s “Women in Operations” (WIO) Spotlight takes us to the land down under – Australia – and highlights Renee Jones, Senior Operations Manager for Digital Mining Technology.
By educating employees to make wiser decisions with regard to their healthcare,the FlexCare Telehealth Kiosk is a powerful tool that enables positive changes.
Ongoing testing will lead to the inclusion of additional peripherals to further aid its medical usefulness.
Wabtec’s people are the driving force behind its 150 years of success. The company strives to have a diverse team across its various functions, including Operations. This week’s “Women in Operations” (WIO) Spotlight takes us to the land down under – Australia – and highlights Renee Jones, Senior Operations Manager for Digital Mining Technology.
At HBA Consulting, we are currently on a range of public sector HR panels for the services that we provide – in both the Australian Public Service and ACT Public Service.
How LVSC's PEACe HR advice service provided support to Kate Brown, CEO of Learn English at Home - a small charity working to support local families to learn English.
At HBA Consulting, we are currently on a range of public sector HR panels for the services that we provide – in both the Australian Public Service and ACT Public Service.
How LVSC's PEACe HR advice service provided support to Kate Brown, CEO of Learn English at Home - a small charity working to support local families to learn English.
Baleinerouge est une société artisanale de design textile. La baleine rouge crée des coussin design, des tentures murales, des créations originales pour décorer votre salon, cuisine, chambre et votre extérieur.
Un design original pour ces textiles vraiment colorés, vivants et tendance. Des créations artisanales très en vogue pour des objets déco vraiment uniques. Baleinerouge la référence du textile design. A consommer sans modération !
I have create slides which lists examples of oops programming concepts including looping,enums,structures,linq,threading,delegates,generics,inheritenc..so on.
Keeing a lid on attrition - 5 Steps to manage attrtion in Shared Services Chazey Partners
Attrition is a common problem, not just offshore, but also onshore, as we see increased interest in keeping centers near the customer base. We’ve got some tips on managing turnover.
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Madinah institute Webinar 'The Wisdom Chronicles - Competing to Win' A book...Dr. Ted Marra
Here is a Webinar which provides further insight into my book, 'The Wisdom Chronicles: Competing to Win'. If you look at the slides in 'notes' format, you will see some of the comments I made as well. Enjoy.
Everwise Webinar: Why Your Emerging Leaders Need MentorsEverwise
www.geteverwise.com
Did you know that 83% of employees say they'd benefit from a mentoring program, but only 1 in 3 has been a part of one? Mentoring can provide meaningful development opportunities that high potential employees crave.
Vol. I of the Everwise Webinar Series covers the topic: Why Your Emerging Leaders Need Mentors". Hosted by Katy Dickinson, Everwise VP of Mentoring and a leading expert on mentoring systems, provides an overview of how mentoring can play a key role in the engagement and development of emerging leaders.
This webinar deck will help you find out:
- Why developing top talent is more critical than ever
- How mentoring can help solve this challenge
- What measurable results leaders can expect from well-run mentoring programs
To watch the recorded version, click here: http://go.geteverwise.com/mentor-future-leaders-webinar
NOTE: You are free to share and adapt this deck for any purpose. We just ask you to attribute. For more information on how to properly attribute presentations under this license, please visit: wiki.creativecommons.org/Marking/Creators.
Company Culture matters
-------------------------------------
It is widely acknowledged that a company’s culture is fundamental to employee engagement and fuels business results.
Definitions can be found in various publications and all over the internet, but they have one thing in common:
company culture, like any culture, is about the way things are done. It’s the rules and values, morals and ethics that
drive people to work together effectively and sustainably towards shared goals.
Company culture is part of what sustains our enthusiasm and engagement in our work. It’s the foundation of how we’ll respond to challenges or problems, and how we approach everything from customer service and sales, to finance and client meetings, to correspondence
and presentations, and beyond. It’s the bond that will unite team members when times are tough, and ignite
celebration when there are successes.
But what is the culture at Smartsalary all about? Lean processes, innovation, applying an agile methodology, engagement, policies, processes and day-to-day interactions all drive our culture. We consciously manage these aspects of our culture, all of which form the
basis of our strategy triangle.
Aronagh's Consulting Services Portfolio covers people & culture, organisation design, business transformation and data governance. Contact me at www.aronagh.com for more information.
The Aurum Group® is a family owned and operated dental group of companies that has been serving the dental community since 1971. We are very proud to be your local DSD Certified Laboratory with global resources.
Technology is rapidly changing the practice of dentistry and we are leading this transition through education, constant innovation and product excellence.
Throughout history, continuing education and early implementation of the latest technology has always been what differentiates the present from the imaginable.
Join us as we explore the possibilities.
10 years’ experience with, over 7 years performed at Management levels and above in Food sector, Retail, Telecommunications, IT, Insurance industries. Currently working with Old Navy (Gap Inc.), as Sr. Business and Operations Manager. Food sector experience in a franchise environment as an Operations manager with Jugo Juice and Little Ceaser.
Operational leadership and support to both corporate and franchise locations.
Exceptional organizational skills and ability to multi-task. Analytical thinking/persuasive communication skills with a positive attitude.
1. CHARLOTTE LOUISE DUNMORE
charlotte.dunmore@btinternet.com/ 07867422264
Personal Profile
I am a historygraduate witha keeninterestineventcoordinatingandadministration.Sinceleaving
university,Ihave gainedwide experience fromcustomerservice andvolunteering,exposure tofast
pacedenvironmentsandhave developedmyorganisational andanalytical skills.Iwantto progress
these skillstofurtherdevelopmy career.InmypreviousjobrolesIdemonstratedthatIcan workas
part of a team,supportingothermembersof staff whennecessary.IfeelthatIhave gaineda high
level of confidence whichIcouldreplicate inanycorporate environment.
EmploymentHistory
Leicestershire PartnershipNHS Trust; Get Healthy Get intoSport Administrator(08/2015-Present)
- Liaisingwithparticipantsviaphone andface-to-facetosignthemuponto the scheme ;
managingPhysical ActivityOfficer’scalendartoarrange appointmentswithparticipants
- Conducting3, 6 and 12 monthssurveyswithparticipantstohelpgatherfeedbackforthe
BritishHeartFoundationregardingthe successof the pilotproject
- Chasingupmembershipqueriesforparticipantsi.e.puttingmembershipsonhold
- Usinginitiative tohelpwithparticipantrecruitmentinCoalville- i.e.networkingwithlocal
community/sportgroupsandorganisinganappearance onradioshow,Hermitage FM to
talkabout project. Gotin touchwithCoalville times toenquireaboutadvertisingthe project.
Orderedprofessional businesscardstohelpwithrecruitment.
Attendedthe SportsFestivaltoengage withthe publictopromote participantrecruitment.
- Orderingthe stationary andorganising/managing the paperwork (assemblingmembership
packs, submittingstartersandcompleters) forGHGIS.
- Managing the StatisticsforGHGIS , submittingweeklystats toFYPCand LRS partners and
weeklycall logs BHF.
- Accountable forthe office:pointof contactforthe HealthandSafetyOfficer,responsiblefor
the openingandlockingupproceduresandmakingsure importantdocumentsare updated
i.e.Fire LogBook and the BusinessContinuityPlanforthe office. Reportingissuesi.e.with
heatingandCCTV.
- Responsible forsupportingitineraryforGHGISevents,encouragingparticipationinevents
by sendingoutinvitationsandcallingparticipantstoinvite them. Personallygathered
participantsonbehalf of a mentorandattendedthe SantaFun Runmyself inorderto
socialise withtheseparticipants.
Jeld-WenStairs;AdministrationAssistant(04/2015-08/2015)
- Managing updates, urgentlistsandchangestoflights
- Importingandexportingflightordersontothe shopfloor
- Usinga database to create weeklyloadlists andusingexcel tofilterthem
- Requiresaccuracy;precisionandworkingtowardstightdeadlines
Melton BoroughCouncil;AdministrationAssistant(07/2014-03/2015)
2. - Supportedthe CustomerService Department- answeringcustomerquerieswhilsttheywere
away ontraining
- Supportedthe Me and My Learningteam – helpedunemployedmembersof the publicto
applyforvacanciesat the PremierInn
- Administeredcounciltax accountsforthe revenue departmentusinganumberof databases
to organise accounts
- Assistedthe TownCentre Managerswitheventadministration – Stage &EventsAssistant/
Stewardat the SwitchOn festival andsupportedthe MeltonPromotionsstandatthe Melton
FoodFestival
- Supportedthe EconomicDevelopmentOfficerwithvariousfundraisingprojects;usingGrant
Findertodo so.
- Usedmy innovationtoassistwithsurveyplanning&receivedsurveymethodtraining- also
receivedsocial mediatraining
- Supportedthe Corporate PolicymanagerandCommunityPolicyOfficerbygatheringcontact
informationforkeypolicydocumentsincl.Corporate PolicyandSustainable Community
Strategy.
- Accustomedtousingoffice toolsincl.Mail Merge,Excel andfrankedlettersoften
J Sainsbury’s;CustomerRestaurant Assistant(08/2013-07/2014)
- I was chosenasa representative forthe “GreatPlace to Work” Council,thisinvolved
collaboratingwithothers.Forexample,we regularlydiscussedwaystopromote charitiesin
our organisation.
- Front of house customerservice,involvedresolvinganyissues
- Adheredtocompanyhealthandlegislation,forexampleonaregularbasisI completedSafe
and Sounddocumentsforaudits.Thisinvolvedmonitoringtemperature checksandensuring
that all equipmentwasdeactivatedandstowedcorrectly.
- I workedaspart of a team,supportingcolleagueswhere necessary.ForexampleIhelped
trainnewstartersand supervisedtemporarystaff.
- I was flexiblewithmyworkinghours;Iregularlyadjustedthesetosuitthe needsof the
business.
Next Retail Ltd; Sales Associate(06/2012-01/2013)
- Exposure toworkingina pressurisedenvironment
- Keeneye fordetail whenarrangingmerchandise
- Requiredtouse mytime managementskillswhendealingwithcustomers
Co-op;CustomerServices Representative (05/2008-09/2011)
- Developedstrongcommunicationskillsinordertoassistcustomers
- I was able tofamiliarisemyself withavarietyof differentsystemswhichIusedona daily
basisfor maintainingandreplenishingstock
- I was able toorganise andprioritise myowntasks,workingwithmycolleagueswhen
improvementswere required
- Dealtwithcustomerqueriesinatimelyandefficientmanner,contactingcolleagueswhen
necessary
3. - Firstpointof contact forphone queries
- Adheredtohealthandsafetyregulations,alsoensuringcustomersafety
Volunteering
De Monforthall – Hire and Events; AdminVolunteer (July2014)
- Stewardat “SimonSaysFestival”
- EventAdministration:
o Liaisedwithartiststochase up documentsneededforfestival participation
o Organisedandfiledstage plans
Leicester CityCouncil Arts and MuseumsServices; Events and AdminVolunteer(Jan-July2014)
- Collectedvastamountsof dataand transferredontothe museumsdatabase forvisitor
performance management
- I helpedorganise the “Open25Exhibition” displayandsupervisedthe collectionof unsold
artwork
- Managing confidential paperworkfornew volunteers
Leicester Mercury; Editorial Assistant(September 2013)
- I was luckyenoughtoshadowa court reporterandgainedfirst-handexperience of
administrationdutiesinanoffice environment
MagnaCarta Exhibition,LincolnCastle;VolunteerVisitorguide(June-September2012)
- Undertakingthe role asa tourguide,Ideliverededucational presentationsandensuredall
questionswere fullyansweredandparticipants receivedavaluedexperience
- Ensuringall policiesandprocedureswere adheredto,suchas preventingthe use of cameras
on the fragile document
- Maintainedafriendlycustomerapproachatall times
LincolnUniversityStudent Union(2010-13)
- Vice- captainof the Universityof LincolnLadiesThreesHockeyTeam(2012)
- Social Secretaryof the Universityof LincolnRoundersClub(2010-13)
- Social Secretaryof the Universityof LincolnHistorySociety(2011-13)
Education
2015 Vision2Learn
BusinessAdministration Level 2
EqualityandDiversityLevel2
2010-2013 Universityof Lincoln
BA History(2:2)
4. Dissertation:NegativeRepresentationsof ElizabethI
2007-2009 Rutland College,Oakham
3 A-levels(C16thHistory,PsychologyandEnglishLanguage andLiterature)
2002-2007 Vale ofCatmose College,Oakham
9 GCSEs at Grade C and above
Hobbies
I enjoyplayinghockey,meetingupwithfriendsandparticipatingingymclasses.
Obtaineda full drivinglicense on20/01/2015
Referencesavailable onrequest
