Nicola Walker is seeking a position that allows her to utilize her skills and progress both her career and the company. She has over 25 years of experience in business ownership and management, including establishing and growing several cleaning companies. Her strengths include leadership, financial management, sales, client relations, and human resources. She holds qualifications in business, management, and financial courses. References are provided from past employers and colleagues who can speak to her work experience and abilities.

1. CURRICULAM VITAE
NICOLA GILLIAN WALKER
My objective is to establish myself in a Company which will allow me to
use my skills to progress both the Company and myself.
Affording me the opportunity to develop a career path based on
achievements and recognition through hard work, team effort and continued
learning.
It is important to me to continue growing and studying and expanding my
field of expertise and success levels at all times and encouraging those
around me to invest in themselves as well.

2. At A Glance:-
Surname Walker
First Names Nicola Gillian
Date of Birth 19 June 1968
Identity Number 6808190149082
Age 46
Marital Status Lived With Partner for 22 Years
Children One
Alexander 16
Residential Address No 2 Hornbill Close
Magaliesig
FOURWAYS
Johannesburg
Gauteng
(Owner 13 years)
Postal Address Postnet Suite 411
Private Bag x 033
Rivonia
2128
Telephone Home 011 465 8123
Cell 071 854 7655 / 073 649 8756
Email nikkiw@supercare.co.za /
nwalker349@gmail.com

3. Additional Studies : Damelin Management Certificate 2001
: UNISA: Introduction to Financial Management 2013
: UNISA: Introduction to Cash Flow Management 2013
STRENGTHS at a glance:-
 Business
o Business Owner for 8 Years – managed substantial
infrastructure
o Excellent Communication & Liaison with Clients, Guests, and
Staff alike.
o Understands & manage Invoicing / Statements / Collections
o Understands & manage Debtors / Creditors
o Able to compile Memorandum of Agreement and understand
contracts.
o Sales & Marketing Skills
 Proposals & Costings
o Financial Understanding – Budgets / Variances
o Leadership Skills – Assumes Responsibility
o Problem Solving Skills
o Industrial Relations
 Wage and Union Negotiations / Understanding of
Payrolls / Balancing & Variances
 Staff Contracts
 CCMA / Arbitrations
o Human Resources
o Always Professional and Punctual
o Presentation Skills
o Computer Literate
 Social
o Communicate Easily at all Levels
o Passion and Zest for Life
o Excellent Public Relations and Hostess
o Ability to Build and Maintain Friendships

4. o Passion for People
o Strong Leader and Motivator
o Involved in Charities & Community Support
o Fund Raising
Current Employment (2009 – current)
Regional Manager – Supercare Hygiene and Pest (Southern
Gauteng Division)
Responsibilities
o Manage Existing Turnover – grow client
base.
o Retention of Clients through excellent
service provision.
o Communicate/Liaise with clients –
relationships.
o Manage Infrastructure
o Reporting to the Managing Director
o Client Increases, Amendments &
Variations / timeous delivery of Invoices
and Statements.
o Debtors / Creditors
o Contract Negotiations /Preparation of
Memorandum of Agreement with
Client / Legal
o Oversee management & sales
o Industrial Relations
o Budget Control – Budgeting, Profit &
Loss, Income Statement, variance
Report.
o Office Management

5. Employment 2007 - 2008
Remax-One Hundred – Fourways
Estate Agent
Qualifications
1 Qualified Estate Agent – Passed Board Exams
2 Member of The Council Of Residential Specialists
Broker/Owner
Mr Dieter Harck 011 465 - 6769
Team Leader
Mrs Lynne Grubb 083 377 5654
Previous Position 1 July 2006 – 1 September 2007
(Continuity with Newton’s after sale of my
business))
Cristal Hygiene and Cleaning Services (Pty) Ltd
Position 50 % Shareholder
Managing Director
Origin Merge of Newton’s Cleaning (Pty)
Ltd and Magnum Cleaning (Pty) Ltd
As at 1 July 2006

6.  Responsibilities
o Turnover R 1 100 000 per month
o Staff 350 Employees
o Clients Approx. 60
o Directors Responsibilities / Manage
Infrastructure
o Client Liaison
o Client Increases, Amendments &
Variations / timeous delivery of Invoices
and Statements.
o Collections of Monthly Payments / cash
Flow
o Contract Negotiations /Preparation of
Memorandum of Agreement with
Client / Legal
o Control Management Team
o Human Resources
o Industrial Relations
o Budget Control – Budgeting, Profit &
Loss, Income Statement, variance
Report.
o Office Management
o Sales & Marketing
o Presentations
o Stock Control
o Training
Reasons for Selling
Why The Merge between Newton’s cleaning and Magnum Cleaning?
In 1998 I purchased Newton’s Cleaning for R 160 000, it had 2 contracts and a monthly
turnover of R 55 000.00.
Over an 8 year period the business developed, in June 2006, we had a monthly turnover
of R 600 000 and employed approximately 350 cleaners.
In May 2006, the Chairman of the Feedem / Pitseng Group, Mr Jeremy Webb phoned me
and asked me if I would consider coming back to the group with the focus of merging my
cleaning company with their cleaning company, Newton’s and Magnum respectively.

7. The focus was to form a new business out of the 2 companies, which would have double
the turnover, double the profits, increased market share and an improved sale value.
The merge went ahead as of 1 July 2006.
Newton’s Cleaning (Pty) Ltd September 1998 – July 2006
Position 100 % Shareholder
Origin 100 % Shares purchased in 1998
 Responsibilities
o Turnover R 600 000 per month
o Staff 350 Employees
o Clients Approx. 25
o Directors Responsibilities
o Client Liaison
o Client Increases, Amendments &
Variations
o Contract Negotiations / Legal
o Control Management Team
o Human Resources
o Industrial Relations
o Budget Control – Budgeting, Profit &
Loss, Income Statement
o Office Management
o Sales & Marketing
o Presentations
o Stock Control
o Training
o Client Entertainment and Public
Relations
o Cash Flow / Management of Bank
Account
o Liaising with Bank – leases, HP’s,
vehicle purchases, Equipment
o Purchases etc.
Magnum Cleaning (Pty) Ltd 1 June 1997 – 31 August 1998

8. Position General Manager
Reported To Board of Directors
Feedem / Pitseng Group
J. Webb
M. Maree
A. Constandakis
Origin Head Hunted By Jeremy Webb –
CEO of Feedem Pitseng.
Responsibilities Very much the same as my current position
with Cristal Clean, however the turnover of
Magnum Cleaning at this point in time was
under R 500 000.
Reason for Leaving Opened My Own Business – Newton’s
cleaning.
FIDELITY GROUP 1 June 1996 – 31 May 1997
(Pritchard Cleaning sold to Fidelity – continued employment from 1996)
Position General Manager – Princeton Cleaning (Pty)
Ltd
Reported To Mr John Hammill – CEO Cleaning Division
Origin Pritchard Cleaning and Security was sold to
Fidelity Services Group. I was transferred
in the sale across from Pritchard Cleaning to
Fidelity Group.
 ResponsibilitiesResponsibilities
o Turnover R 850 000 per month
o Staff 500 Employees

9. o Clients Approx. 80
o Generating maximum returns for the
shareholders.
o Client Liaison – Client Visits and
Building Relationships based on TRUST
and provision of a quality service.
o Client Increases, Amendments &
Variations to contracts
o Contract Negotiations / Legal
o Control Management Team
o Industrial Relations
o Budget Control – Budgeting, Profit &
Loss, Income Statement / Variance
reports
o Office Management and Management of
other Contractors
o Sales & Marketing – Complying with
Sales targets and managing sales staff.
o Presentations
o Stock Control
o Training
o Client Entertainment and Public
Relations
o Submissions of Monthly data for capture
and report publication.
PRITCHARD CLEANING AND SECURITY GROUP Jan 1988 – 1996
Position
In January 1998, I was employed by Pritchard Cleaning to work
in the stores and my specific function was to visit all the contracts, locate all
the cleaning equipment and number each machine, establishing a cardex
system so that all the machines could be located.
Thereafter I was required to create a management system, so that the
machines and equipment can be monitored. Creation of an asset / equipment
Management system.
From this point on, I gradually progressed through the company, applying to
various departments as positions became available. I moved from the
stores, to a supervisor on the road, to an area manager, to the sales

10. Department and into more senior management positions. In time I accepted
A transfer to Cape Town, where I accepted my first position as a Regional
Manager for Pritchard Cleaning. I remained in Cape Town for 3 years.
Following this, I was transferred back to Johannesburg to run Princeton
Cleaning – in the capacity of Director – Princeton Cleaning.
I remained in this position, until the Company was sold to Fidelity Services
Group.
BIRNAM BUSINESS COLLEGE Jan 1987 – Dec 1987
1 Year Basic Business Course
• Basic Accounting
• Typing
• Shorthand
• Computers
• Travel
• Public Relations
• Communication
SANDOWN HIGH SCHOOL 1982 – 1986
Passed with full matric exemption
Maths Higher Grade
Science Higher Grade
Biology
Geography
English
Afrikaans
RIVONIA PRIMARY SCHOOL 1975 - 1982

11. References:-
John Hammill Mergers and acquisitions - 082 441 5934
Lucas Coetzee’ Labour Consultant
Director – Synergy Labour
083 604 2720
Tony Gatonby Auditor
Technical Finances
083 601 1748
Dave Reynolds Human Resources Director
Fidelity Supercare
083 700 4204
Justin Van Der Westhuizen Past Managing Director – Hygiene System
082 380 2528
Paul Dunn Managing Director – Supercare Hygiene
(Pty) Ltd
078 800 5257
Vanessa White National Sales Manager – Supercare
Hygiene (Pty) Ltd
083 442 8200