Curriculum Vitae
Mervyn Shane Govender, November 2015
Personal Details
Address 12 Mallavale, 7 Sunnyside Lane, Pinetown, 3610
Telephone Number 0837813451
E-Mail shanegovender@yahoo.com
Date of Birth 27 April 1969
Identity Number 6904275230081
Gender Male
Driver’s License Code EB
Nationality South African
Education
Secondary Education Newhaven Secondary school
(1986) Matric with exemption
Subjects- English, Afrikaans, Mathematics, Physical
Science, Biology, Accountancy
Tertiary Education ML Sultan Technikon
(1987) Medical Technology
Subjects- Calculations and Statistics, Physics, Chemistry,
Anatomy and Physiology
Qualifications
Costing and warranties Clerk
Cadett service advisor programme
International certification – Service advisor
Basic certification – Service manager
Work Experience
Company McCarthy Volkswagen Durban
40 Monty Naicker Street, Durban, 4001
Position Service Manager
Duration 01 December 2008 – current
Tasks/Responsibilities Manage service advisors in terms of labour sales,
upselling, work in progress, cash outstanding, CSI and
service core processes. Manage technicians in terms of
hour’s sold and labour sales targets. Workshop utilisation
and capacity planning. Handling customer complaints at
dealership and national level. Attend to daily, weekly and
monthly audit reports. Manage staff training needs and
leave planning. Oversee warranty claim procedures and
warranty reconciliation. Adhere to franchise standards.
Ensure monthly budget requirements and targets are met.
Other positions Costing and warranties clerk both VW and Audi. Service
advisor both VW and Audi.
Company G & E Amusements
49 The Curl, Sunningdale, Umhlanga, 4320
Position Manager
Duration April 2008 – September 2008
Tasks/Responsibilities Staff management. Action daily reports, Manage accounts
and stock control. Office administration and daily
banking. Internal sales and manage logistics. Attend to
stock purchases
Company Oak Service Station
12 Oak Avenue, Kharwastan, Chatsworth, 4092
Position Manager
Duration October 2006– October 2007
Tasks/Responsibilities Staff and shift management. Action daily reports. Manage
accounts and stock control. Office administration and
daily banking. Attend to stock purchases and forecourt
management.
Company Glad Prop
12 Seaview Road, La mercy, 4405
Position Candidate estate agent
Duration July 2004 – July 2006
Tasks/Responsibilities All aspects of conveyancing relating to purchase and sale
of properties. Sales and marketing aspects.
Company New Age Entertainment
20 Sydney Road, Congella, Durban, 4001
Position Administrative Manager (company closed)
Duration January 2000 – June 2003
Tasks/Responsibilities Staff management. Manage reports, accounts and stock
control. General office duties and banking. Handle
debtors and creditors.
Company Logans Diner
Shop 13A, Croftdene drive, Chatsworth, 4092
Position Sole proprietor (company closed)
Duration November 1998 – November 1999
Tasks/Responsibilities Staff management. Manage accounts and stock control.
General office duties and banking. Sales and marketing.
Company Standard Bank of SA
55 Shepstone road, New Germany, 3601
Position Credit Analyst
Duration July 1990 – September 1998
Tasks/Responsibilities All aspects on banking, Managed portfolio in terms of
lending policies. Worked as bulk teller, treasury custodian,
securities clerk, home loans officer, customer consultant,
customer services representative, manager’s clerk,
enquiries clerk and client liason officer.
Company Russells Pty Ltd
Shop 104, Overport city, Durban, 4001
Position Credit Controller
Duration October 1988 – March 1990
Tasks/Responsibilities Granting of credit according to company policy,
Managing daily audit reports and collection of debt.
Company Standard Bank of SA
612 Louis Botha Avenue, Bramley, JHB
Position Savings/Enquiries Clerk
Duration August 1988-- - April 1989
Tasks/Responsibilities General banking duties
Company Cera Oils Pty Ltd
Cnr Smith/Main Street, Boksburg North, JHB
Position Filing Clerk
Duration May 1988 – July 1988
Tasks/Responsibilities Filing documents, dispatching statements and handling
account queries.
References
Contact person Shawn Stevens
Company McCarthy Volkswagen Durban
Position Dealer Principal
Telephone 031-3676767/0832124650
E-mail shawns@mcmotor.co.za
Contact person Mr S Naicker
Company G & E Amusements
Position Managing Member
Telephone 031-5621449/0835602073
Contact person Mr D Moodley
Company Oak Service Station
Position Managing Member
Telephone 031-4030968/0832520375
Contact person Mr SK Govender
Company Glad Prop
Position Principle Member
Telephone 032-9415449/0844012345
Contact person Mr B Leetion
Company New Age Entertainment
Position Managing Member
Telephone 031-3062694/0823723877
Curriculum Vitae

Curriculum Vitae

  • 1.
    Curriculum Vitae Mervyn ShaneGovender, November 2015 Personal Details Address 12 Mallavale, 7 Sunnyside Lane, Pinetown, 3610 Telephone Number 0837813451 E-Mail shanegovender@yahoo.com Date of Birth 27 April 1969 Identity Number 6904275230081 Gender Male Driver’s License Code EB Nationality South African Education Secondary Education Newhaven Secondary school (1986) Matric with exemption Subjects- English, Afrikaans, Mathematics, Physical Science, Biology, Accountancy Tertiary Education ML Sultan Technikon (1987) Medical Technology Subjects- Calculations and Statistics, Physics, Chemistry, Anatomy and Physiology Qualifications Costing and warranties Clerk Cadett service advisor programme International certification – Service advisor Basic certification – Service manager
  • 2.
    Work Experience Company McCarthyVolkswagen Durban 40 Monty Naicker Street, Durban, 4001 Position Service Manager Duration 01 December 2008 – current Tasks/Responsibilities Manage service advisors in terms of labour sales, upselling, work in progress, cash outstanding, CSI and service core processes. Manage technicians in terms of hour’s sold and labour sales targets. Workshop utilisation and capacity planning. Handling customer complaints at dealership and national level. Attend to daily, weekly and monthly audit reports. Manage staff training needs and leave planning. Oversee warranty claim procedures and warranty reconciliation. Adhere to franchise standards. Ensure monthly budget requirements and targets are met. Other positions Costing and warranties clerk both VW and Audi. Service advisor both VW and Audi. Company G & E Amusements 49 The Curl, Sunningdale, Umhlanga, 4320 Position Manager Duration April 2008 – September 2008 Tasks/Responsibilities Staff management. Action daily reports, Manage accounts and stock control. Office administration and daily banking. Internal sales and manage logistics. Attend to stock purchases Company Oak Service Station 12 Oak Avenue, Kharwastan, Chatsworth, 4092 Position Manager Duration October 2006– October 2007 Tasks/Responsibilities Staff and shift management. Action daily reports. Manage accounts and stock control. Office administration and
  • 3.
    daily banking. Attendto stock purchases and forecourt management. Company Glad Prop 12 Seaview Road, La mercy, 4405 Position Candidate estate agent Duration July 2004 – July 2006 Tasks/Responsibilities All aspects of conveyancing relating to purchase and sale of properties. Sales and marketing aspects. Company New Age Entertainment 20 Sydney Road, Congella, Durban, 4001 Position Administrative Manager (company closed) Duration January 2000 – June 2003 Tasks/Responsibilities Staff management. Manage reports, accounts and stock control. General office duties and banking. Handle debtors and creditors. Company Logans Diner Shop 13A, Croftdene drive, Chatsworth, 4092 Position Sole proprietor (company closed) Duration November 1998 – November 1999 Tasks/Responsibilities Staff management. Manage accounts and stock control. General office duties and banking. Sales and marketing. Company Standard Bank of SA 55 Shepstone road, New Germany, 3601 Position Credit Analyst Duration July 1990 – September 1998 Tasks/Responsibilities All aspects on banking, Managed portfolio in terms of lending policies. Worked as bulk teller, treasury custodian, securities clerk, home loans officer, customer consultant, customer services representative, manager’s clerk, enquiries clerk and client liason officer.
  • 4.
    Company Russells PtyLtd Shop 104, Overport city, Durban, 4001 Position Credit Controller Duration October 1988 – March 1990 Tasks/Responsibilities Granting of credit according to company policy, Managing daily audit reports and collection of debt. Company Standard Bank of SA 612 Louis Botha Avenue, Bramley, JHB Position Savings/Enquiries Clerk Duration August 1988-- - April 1989 Tasks/Responsibilities General banking duties Company Cera Oils Pty Ltd Cnr Smith/Main Street, Boksburg North, JHB Position Filing Clerk Duration May 1988 – July 1988 Tasks/Responsibilities Filing documents, dispatching statements and handling account queries.
  • 5.
    References Contact person ShawnStevens Company McCarthy Volkswagen Durban Position Dealer Principal Telephone 031-3676767/0832124650 E-mail shawns@mcmotor.co.za Contact person Mr S Naicker Company G & E Amusements Position Managing Member Telephone 031-5621449/0835602073 Contact person Mr D Moodley Company Oak Service Station Position Managing Member Telephone 031-4030968/0832520375 Contact person Mr SK Govender Company Glad Prop Position Principle Member Telephone 032-9415449/0844012345 Contact person Mr B Leetion Company New Age Entertainment Position Managing Member Telephone 031-3062694/0823723877