Tim Supples Resume 6-2016
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Timothy M. Supples is seeking a senior leadership role to share his experience in building teams and increasing sales and profits through operational processes. He has over 20 years of experience as a Director of Operations and Regional Manager for various restaurant brands, most recently turning around struggling locations for Fowler Foods KFC in Memphis. In previous roles, he improved sales, profits, and inspection scores for companies with revenues up to $38 million. Outside of work, he enjoys music, theater, woodworking, boating, and sports.
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Tim Supples Resume 6-2016
- 1. 1081 Links View Lane, Cordova TN 38018 Email: timothymsupples@gmail.com Cell: 414-507-7303 Timothy M. Supples Objective: Join a progressive organization in a senior team leadership role that enables me to share my experience and continue my growth. I am a proven Leader that enjoys building teams by teaching success strategies around servant leadership while increasing sales and profits through consistent operational process and routines. Experience July 2015 to Present Regional Manager- Fowler Foods KFC, Memphis Tennessee Supervisor:Jeff Wallace- (Confidential) Currently supervising the Delta Market in Arkansas Have begun the turnaround process with staffing and Ops Labor now within target and COS improving Currently 3.0 Balanced score card On Above Target VOC OSAT 70% and Taste 68% +5% to LY in sales and +2.2% in profit August 2014 to July 2015 Director of Operations, Star Brands III KFC Baton Rouge LA Supervisor:Seenu Kasturi- Owner 337-781-6670 Began as a consulting position and developed into DO position in preparation for sale of stores Wrote the 2015 Ops plan (turn-around) Goals- Install basic routines and Standards Compliance to the current team, and assess leadership capabilities- Company successfully sold KFC Interests- August 2012 – August 2014 Director of Operations, H&K Partners, LLC Milwaukee, WI Supervisor:Doug Mueller 414-688-8233 42 Yum! Brands Restaurants, 7 direct reports (5 Area Coaches, Director of IT, and in-house Maintenance Man) Initially supervised 20 units and 7 months later, assigned the remaining 20 stores (added 3 new units in year 2). $38 MM in Revenue, KFC, Taco Bell, Long John Silvers, and A&W Restructured Entire Ops Management System, Management Training System, and Store level Ops routines. Secured entitlements, oversaw construction and lead opening management teams for 2 offsets and 3 acquisitions Replace 4 of 7 above store leaders and integrated 2 outside hires to Area Coach Role. Increase Company ranking from 56th of 65, to 33rd of 65.
- 2. August 2006 – July 2012 Director of Operations, Coastal Plains Restaurants, LLC Greenville, NC Supervisor:Brett Sibert- President 206-851-5083 14 Yum! Brands Restaurants, five direct reports (3 Area Coaches, Director of Training and in-house Maintenance Man) $21MM in Revenue, KFC, Taco Bell, Long John’s Three years of sales, profit, and franchisor inspection improvement Oversaw three multi-brand conversions and nine remodels in total. All instances resulted in improved sales and profit Secured entitlements, oversaw construction and lead opening management teams for 3 new restaurant units February 2002 – July 2006 Area Coach, Coastal Plains and predecessor McLean Foods Greenville, NC Supervised 6 Taco Bells with AUV of $1.5MM Specialist in Speed of Service, Suggestive Selling and Cash Control Seven years of sales and profit growth Customer Based Evaluations in excess of 90% for all units under supervision Promoted to Director of Operations May 2000 – January 2002 Operations Supervisor, HolidayDelta Wilmington, NC 29 Domino’s Pizza outlets. Recruited away from rival Pizza Hut operator Tasked with driving business development for professional sports vending in North Carolina (e.g. Wilmington Sharks minor league baseball & HammerHeads- Pro Soccer Team) Directly oversaw troubled locations until turned around and those District Managers were direct reports March 1995 – May 2000 Area Director, East Carolina Pizza Hut Wilmington, NC Rebuilt management teams from ground up through coaching and forced turnover 16.5% sales increase after full year in position Developed significant community engagement programs on limited budget Education 1981- 1982 Western State College, Gunnison, CO Psychology 1982 - 1983 Universityof Northern Colorado Greeley, CO Psychology Interests: Married, 33 years, two children, Cantor and Choir member, St Francis Church, Community Theater, woodworking, pleasure boating, NASCAR, and most sports.