Mary Ann O. Marullo is seeking a challenging position in Abu Dhabi, UAE. She has over 15 years of experience in customer service roles, including as a store manager and sales representative in the Philippines. Her skills include customer service, communication, teamwork, and proficiency in Microsoft Office. She has a Bachelor's degree in Management from Far Eastern University. She is looking to enhance her skills and contribute to organizational success under pressure.

1. Mary Ann O. Marullo
Mobile Number: +971562145072
Address: Tourist Club Area, Abu Dhabi, UAE
Email Address: ana_chiles@yahoo.com
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JOB OBJECTIVE:
Seeking for challenging position and religiously ready to work under extreme
pressure to enhance my skills and ability along with any organization I enroll
within, for the betterment of the company and my personal growth.
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SKILLS/QUALIFICATIONS:
 Proven customer service and organizational skills
 Able to answer telephone calls and greet visitors efficiently
 Good Communication Skills
 Able to work as a team and as an individual
 Professional and client-service oriented
 Excellent relationship building and communication capability
 Knowledgeable in Microsoft Office applications
 Result oriented with proactive approach to resolving problem
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WORK EXPERIENCE:
Solo Boutique (SM City Manila)
4th Dimension Multi-Purpose Cooperative
#26 Ipo St. La Loma, Quezon City, Philippines
July 6, 2008 – April 30, 2015
Position: STORE IN CHARGE / CASHIER / SALES ASSOCIATE
 Arrangement of product and ensure store appearance meet company standards.
 Understand full responsibility in assisting customers on choosing purchasing
items
 Follow operating procedure, and provide customer with complete service and
enjoyable shopping experience.
 Ensuring the highest level of customer service by providing the multiple choice
 Prices and arranges merchandise for display.
 Receiving the delivery shipment and organizing as per standard
 Cash handling.
 Replenishes stock and keep area orderly.

2.  Able to register all the daily account in register form.
 Excellent ability to write, count and read the documentation
 Responsible for counting money in cash drawers to make sure the correction of
amount.
 Responsible for maintaining the area clean and orderly.
 Responsible for solving customer's complaints.
 Credits, refunds, receipts are issued due to the customer's requirement.
 Responsible for answering phone calls of customer to provide all the information
regarding to products.
 Responsible for handling all cash intake and maintenance of light and other
duties
 Conduct periodic inventory
Elite Garments Int’l Incorporation
4th Dimension Multi-Purpose Cooperative
#26 Ipo St. La Loma, Quezon City, Philippines
June 20, 2003 – July 6, 2008
Position: Sales Representative
 Receive and greet customers and suggest a new trend / arrival
 Excellent communication and organizational
 Petty Cash Custodian
 Prepares sales invoice, official receipt and balance transaction
 Responsible for all the incoming and outgoing transaction
 Sort and file important documents
 Handling sort operations
 Determines customer’s needs and the items that are best suited to fulfill them
EDUCATION/QUALIFICATIONS:
BACHELOR OF SCIENCE IN COMMERCE
MAJOR IN MANAGEMENT
FAR EASTERN UNIVERSITY
Morayta, Manila, Philippines
1998 - 2003
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CERTIFICATES:
BEST IN ATTENDANCE (2008 & 2009)
BEST TOP SALES PERFORMER (SHOE AND APPAREL CATEGORY ) IN SALES TARGET FOR 3
DAYS SALE (SM CITY MANILA) MAY 2005

3. SEMINARS AND TRAININGS ATTENDED:
SUPERVISORY LEADERSHIP DEVELOPMENT
Elite Garments Int’l Inc (May 2011)
MOLDING THE POWERFUL MANAGER
Far eastern University (January 23, 2002)
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PERSONAL DATA:
Date of Birth : July 12, 1981
Place of Birth : Philippines
Civil Status : Single
Age : 33
Sex : Female
Citizenship : Filipino
Visa Status : Tourist Visa
I hereby certify that all information mentioned above are true and correct to the best of
my knowledge and belief.
Mary Ann O. Marullo