Wafaa Mohamed Najeeb Ibrahem
11ebrahem eldeb st bolak eldakror. GIZA
CAIRO , Egypt
(20) 01288212897
Wafaamohamednageb@yahoo.com
OBJECTIVE:
Seeking a challenging position in a reputable company where my
academic background and interpersonal skills are well developed and
utilized.
EDUCATIONAL BACKGROUND:
EDUCATION:  2004-2008 Cairo University Cairo, Egypt
 Faculty of commerce , Dept. : Accounting
 Grade: Good
WORK EXPERIENCE:
May 2012
Dec 2013
April 2011
April 2012
mar 2010
mar 2011
Call center agant at mobinil :
Delivering a high quality of service to the customer by:
Providing the customer with the needed & correct info
Trying to solve the customers’problems and answer their enquiries
with ahelpful and friendly manner and friendly voice tone.
Customer data base administrations at orcheda company for
programmes:
Enter the data for customer at vgiter(CRM system).
 Data entry specialist in excel program
Customer service Support at national Bank of Egypt (agha
khan branch)
Including the following responsibilities:
 Open abank account for clients
 Make the transformations
Jul 2009-
mar 2010
Jul 2006 -
Aug 2006
 Make the activation for ATM
 Answer customer in quiries relating to the bank accounts
 Make the transformation for the customer
 updating the data for the customer
 Dealing with different levels of administration.
Iworked as an accountant& treasury at makhlouf sons co.for
blastic &Iworked as accountant at accounting office
including the following responsibilities:
 Puting the Data in the Books.
 Recieved the clients checks.
 Print clients financial statements.
 Make abudget.
Accountant at the national bank of Egypt (trainee)
Trainingcourses
:
BasicBusinessskillsAcquisition(BBSA)programSponsored:FutureGene
rationFoundation
.
 Provider: Birlitz, MS Certified partner
 180 hrs MS office 2003
 108 hrs Business English.
 72 hrs Business soft skills (communication, team building, presentation,
business, English, administration, sales, customer service and HR skills)
 12 hrs career advancement.
 60 hrs Graduation Project (business plan, market analysis, advertising
&promotion)
The Dale Carnegie course involved:
 Build Greater Self-Confident.
 Strengthen people Skills.
 Enhance Communication Skills.
 Develop Leadership Skills.
 Reduce Stress and Improve our Attitude
 Computerized Accounting Accreditation (CDO) Career Development
organization Including: Accounting Skills.
 Financial Statement.
 Financial Analysis and Technical Analysis.
 Operations.
 Peach Tree program.
 E- Accounting
 Foreign Trade.
 Money& Banks.
SKILLS:
Personal Skills:
COMPUTERSKILLS
language Skills:
 Creative, self motivated, reliable and dynamic.
 Excellent communication skills.
 Good at meeting deadlines.
 Ability to work individually and as a co- operative team member.
 excellent in windows, word $excel
 Good in access, power point & internet.
 Native in Arabic.
 excellent command in both written & spoken English.
PERSONAL INFORMATION:
Date of Birth : 18/12/1987
Marital Status : married
Nationality : Egyptian .

cv -wafaa.DOC

  • 1.
    Wafaa Mohamed NajeebIbrahem 11ebrahem eldeb st bolak eldakror. GIZA CAIRO , Egypt (20) 01288212897 Wafaamohamednageb@yahoo.com OBJECTIVE: Seeking a challenging position in a reputable company where my academic background and interpersonal skills are well developed and utilized. EDUCATIONAL BACKGROUND: EDUCATION:  2004-2008 Cairo University Cairo, Egypt  Faculty of commerce , Dept. : Accounting  Grade: Good WORK EXPERIENCE: May 2012 Dec 2013 April 2011 April 2012 mar 2010 mar 2011 Call center agant at mobinil : Delivering a high quality of service to the customer by: Providing the customer with the needed & correct info Trying to solve the customers’problems and answer their enquiries with ahelpful and friendly manner and friendly voice tone. Customer data base administrations at orcheda company for programmes: Enter the data for customer at vgiter(CRM system).  Data entry specialist in excel program Customer service Support at national Bank of Egypt (agha khan branch) Including the following responsibilities:  Open abank account for clients  Make the transformations
  • 2.
    Jul 2009- mar 2010 Jul2006 - Aug 2006  Make the activation for ATM  Answer customer in quiries relating to the bank accounts  Make the transformation for the customer  updating the data for the customer  Dealing with different levels of administration. Iworked as an accountant& treasury at makhlouf sons co.for blastic &Iworked as accountant at accounting office including the following responsibilities:  Puting the Data in the Books.  Recieved the clients checks.  Print clients financial statements.  Make abudget. Accountant at the national bank of Egypt (trainee) Trainingcourses : BasicBusinessskillsAcquisition(BBSA)programSponsored:FutureGene rationFoundation .  Provider: Birlitz, MS Certified partner  180 hrs MS office 2003  108 hrs Business English.  72 hrs Business soft skills (communication, team building, presentation, business, English, administration, sales, customer service and HR skills)  12 hrs career advancement.  60 hrs Graduation Project (business plan, market analysis, advertising &promotion) The Dale Carnegie course involved:  Build Greater Self-Confident.  Strengthen people Skills.  Enhance Communication Skills.  Develop Leadership Skills.  Reduce Stress and Improve our Attitude  Computerized Accounting Accreditation (CDO) Career Development organization Including: Accounting Skills.  Financial Statement.  Financial Analysis and Technical Analysis.  Operations.  Peach Tree program.
  • 3.
     E- Accounting Foreign Trade.  Money& Banks. SKILLS: Personal Skills: COMPUTERSKILLS language Skills:  Creative, self motivated, reliable and dynamic.  Excellent communication skills.  Good at meeting deadlines.  Ability to work individually and as a co- operative team member.  excellent in windows, word $excel  Good in access, power point & internet.  Native in Arabic.  excellent command in both written & spoken English. PERSONAL INFORMATION: Date of Birth : 18/12/1987 Marital Status : married Nationality : Egyptian .