This document provides an overview of Dr. Hugues Seraphin's credentials and research interests. It includes a list of his publications which includes 5 books (3 as author and 2 as editor), 8 book chapters, 5 book reviews, 17 peer-reviewed journal articles, 3 articles in trade journals, 3 case studies, 10 papers in conference proceedings, and 6 unpublished conference papers. His research focuses on post-colonial, post-conflict, and post-disaster destinations with a particular interest in destination image and sustainable tourism.
How to transform research results into the advertising message: The example o...Premier Publishers
This study demonstrates to advertising and marketing planners how they can transform consumer research results into the advertising message. There are three main points in the advertising strategy: “the target group (to or with whom are we going to communicate?), the advertising objectives (why are we going to communicate or what are we trying to reach?) and the message strategy (what are we going to communicate?)” (De Pelsmacker, et al., 2010: 215). Generating the advertising message strategy is one of the most challenging stages of the advertising planning. This study adopts a practical perspective to advertising strategies using a study analysis of a small tourism business that manages in attracting niche visitor segments to Artisanal Tours within the tourism market in Morocco.
A travel agency is a private retailer or public service that provides travel and tourism related services to the public on behalf of suppliers such as activities, airlines, car rentals, cruise lines
Tourism Destination Quality Management - training material - PART 2.
The material has been developed by PhD Heli Tooman - Pärnu College, University of Tartu, Estonia. The material has been developed with partial EU funding in Leonardo da Vinci -funded project Quality Boost for Tourism.
The tourism industry is an important contributor to Haiti’s foreign exchange earnings and has always been on the agenda of the government’s plan to develop the country. The political unrest has however enabled the DMO to implement all the different strategies suggested. Entrepreneurship in the tourism sector is one of the latest suggestions to develop the tourism sector.
Not many academic papers have been written about Haiti as a destination (Séraphin 2010 and 2011; Dore 2010; Thernil 2004; Theodat 2004; Dupont 2003). ‘Bonjour blanc, a journey through Haiti’ (Thomson, 2004), is as far as we are concerned one of the very few novels or travel writings about this destination. This article contributes to the body of meta-literature by focusing on guest houses in the countryside as a way forward for the locals to fully benefit from the tourism industry.
Starting with a review of academic papers on entrepreneurship, this article adopts a progressive approach successively presenting the place of the tourism industry within the service sector in Haiti and then the opportunities and limit for the creation of guest houses in the countryside.
Methodologically, this article builds on academic critical literature on entrepreneurship and countryside tourism (primary sources). We are then going to carry out some field research to identify the opportunities available for MSTEs in the hospitality sector (guest houses) in the countryside.
‘Bonjour blanc, a journey through Haiti’ (Thomson, 2004) is considered by many writers and literary critics like Norman Lewis, Andy Kershaw, William Weaver, etc. as the best written book about Haiti as it makes the readers want to go there, make them feel they had actually been there and most importantly give them a better understanding of the place, notably due to the fact Ian Thomson, through the 20 chapters of the book, takes the readers into areas of Haiti that no other modern writer has bothered to explore. Under many different aspects this book can be considered as a ‘Grand Tour’ of Haiti.
Events are fast becoming a developing industry and their contribution towards the economy has been verified. Small islands developing states (SIDS) like Haiti (once the "Pearl of the Caribbean" is now one of the poorest countries in the world) would benefit from its generating effects. For the moment, events taking place in Haiti are mainly designed and organised by the DMO to fulfil three particular roles: improve the image of the destination, attract visitors and in some extent, create a kind of community cohesion. Many academic papers have been written about the Haitian economic situation. One of the latest is the paper written by Junia Barreau (2012) entitled: "FDI: The difficult situation of Haiti". However, any academic paper has been written about event programmes as a potential way to sustain cultural and sporting activities in Haiti. This article aims to contribute to the body of meta-literature in this area by answering the following question: How can event programmes in Haiti be imagineered to maximise outputs for the local community?
Our article unfolds in four steps. First, we diagnose the disadvantages SIDS usually faces. Second, we analyse some of the key societal features of Haiti. Third, the paper builds on academic critical literature on Event (particularly Imagineering Events) to highlights areas of good practice and areas that need to be improved by the DMO in Haiti. Forth, we discuss the impacts of those (Imagineering) Events on the performance of the destination. We also aim in this paper to find out if (Imagineering) Events in Haiti can be adequate replacement to attractions and be a boost for the tourism industry.
Cultural and heritage tourism management; the value of cultural and heritage ...Witsathit Somrak
This research focuses on finding the value of local communities in Thailand and measuring the perception of local communities on the values of cultural heritage tourism and on the quality of life. The research scopes used in this study was to collect data from local people as a database, which was found by searching for local community values and creating a research tool to map the relationship between the values of cultural heritage tourism and activities relevant. This will be used to measure the perception of local communities in Thailand. The study found that most Thais recognise that the values of cultural heritage tourism has positive effects rather than negative effects, recognising that cultural heritage tourism has the most benefits economic impact, followed by culture, society and environment, respectively as well as the cultural heritage tourism has the most negative impact on the environment, followed by social, cultural and environmental issues.
Dissertation to investigate and understand the possible impacts, both positi...WritingHubUK
India is a great and densely inhabited nation with a grand precedent and a big custom sets. It is seen with a proud ancestry of cultured life for nearly four millenniums turning out to be in a topmost position in terms of civilization history. It is, in addition, an existing culture and society linked to the customs comes up honestly from its ancient times. For these motivations for every foreign person a holiday to India should have a philosophical educational impact and from this initial idea itself the research proposed will flourish for beneficial outcome possibilities.
How to transform research results into the advertising message: The example o...Premier Publishers
This study demonstrates to advertising and marketing planners how they can transform consumer research results into the advertising message. There are three main points in the advertising strategy: “the target group (to or with whom are we going to communicate?), the advertising objectives (why are we going to communicate or what are we trying to reach?) and the message strategy (what are we going to communicate?)” (De Pelsmacker, et al., 2010: 215). Generating the advertising message strategy is one of the most challenging stages of the advertising planning. This study adopts a practical perspective to advertising strategies using a study analysis of a small tourism business that manages in attracting niche visitor segments to Artisanal Tours within the tourism market in Morocco.
A travel agency is a private retailer or public service that provides travel and tourism related services to the public on behalf of suppliers such as activities, airlines, car rentals, cruise lines
Tourism Destination Quality Management - training material - PART 2.
The material has been developed by PhD Heli Tooman - Pärnu College, University of Tartu, Estonia. The material has been developed with partial EU funding in Leonardo da Vinci -funded project Quality Boost for Tourism.
The tourism industry is an important contributor to Haiti’s foreign exchange earnings and has always been on the agenda of the government’s plan to develop the country. The political unrest has however enabled the DMO to implement all the different strategies suggested. Entrepreneurship in the tourism sector is one of the latest suggestions to develop the tourism sector.
Not many academic papers have been written about Haiti as a destination (Séraphin 2010 and 2011; Dore 2010; Thernil 2004; Theodat 2004; Dupont 2003). ‘Bonjour blanc, a journey through Haiti’ (Thomson, 2004), is as far as we are concerned one of the very few novels or travel writings about this destination. This article contributes to the body of meta-literature by focusing on guest houses in the countryside as a way forward for the locals to fully benefit from the tourism industry.
Starting with a review of academic papers on entrepreneurship, this article adopts a progressive approach successively presenting the place of the tourism industry within the service sector in Haiti and then the opportunities and limit for the creation of guest houses in the countryside.
Methodologically, this article builds on academic critical literature on entrepreneurship and countryside tourism (primary sources). We are then going to carry out some field research to identify the opportunities available for MSTEs in the hospitality sector (guest houses) in the countryside.
‘Bonjour blanc, a journey through Haiti’ (Thomson, 2004) is considered by many writers and literary critics like Norman Lewis, Andy Kershaw, William Weaver, etc. as the best written book about Haiti as it makes the readers want to go there, make them feel they had actually been there and most importantly give them a better understanding of the place, notably due to the fact Ian Thomson, through the 20 chapters of the book, takes the readers into areas of Haiti that no other modern writer has bothered to explore. Under many different aspects this book can be considered as a ‘Grand Tour’ of Haiti.
Events are fast becoming a developing industry and their contribution towards the economy has been verified. Small islands developing states (SIDS) like Haiti (once the "Pearl of the Caribbean" is now one of the poorest countries in the world) would benefit from its generating effects. For the moment, events taking place in Haiti are mainly designed and organised by the DMO to fulfil three particular roles: improve the image of the destination, attract visitors and in some extent, create a kind of community cohesion. Many academic papers have been written about the Haitian economic situation. One of the latest is the paper written by Junia Barreau (2012) entitled: "FDI: The difficult situation of Haiti". However, any academic paper has been written about event programmes as a potential way to sustain cultural and sporting activities in Haiti. This article aims to contribute to the body of meta-literature in this area by answering the following question: How can event programmes in Haiti be imagineered to maximise outputs for the local community?
Our article unfolds in four steps. First, we diagnose the disadvantages SIDS usually faces. Second, we analyse some of the key societal features of Haiti. Third, the paper builds on academic critical literature on Event (particularly Imagineering Events) to highlights areas of good practice and areas that need to be improved by the DMO in Haiti. Forth, we discuss the impacts of those (Imagineering) Events on the performance of the destination. We also aim in this paper to find out if (Imagineering) Events in Haiti can be adequate replacement to attractions and be a boost for the tourism industry.
Cultural and heritage tourism management; the value of cultural and heritage ...Witsathit Somrak
This research focuses on finding the value of local communities in Thailand and measuring the perception of local communities on the values of cultural heritage tourism and on the quality of life. The research scopes used in this study was to collect data from local people as a database, which was found by searching for local community values and creating a research tool to map the relationship between the values of cultural heritage tourism and activities relevant. This will be used to measure the perception of local communities in Thailand. The study found that most Thais recognise that the values of cultural heritage tourism has positive effects rather than negative effects, recognising that cultural heritage tourism has the most benefits economic impact, followed by culture, society and environment, respectively as well as the cultural heritage tourism has the most negative impact on the environment, followed by social, cultural and environmental issues.
Dissertation to investigate and understand the possible impacts, both positi...WritingHubUK
India is a great and densely inhabited nation with a grand precedent and a big custom sets. It is seen with a proud ancestry of cultured life for nearly four millenniums turning out to be in a topmost position in terms of civilization history. It is, in addition, an existing culture and society linked to the customs comes up honestly from its ancient times. For these motivations for every foreign person a holiday to India should have a philosophical educational impact and from this initial idea itself the research proposed will flourish for beneficial outcome possibilities.
Haiti has been a tourist destination out of bounds for a long period. The country is now experiencing a new era in its tourism management (Séraphin, 2012a). In this paper we have decided to analyse the performance of the ex ‘Pearl of the Caribbean’ from a human resources point of view as we are aiming to offer a counterpoint to the rhetoric view of destination performances as being mainly an economic element.
The paper also seeks to answer two key questions:
(1) To what extent has slavery impacted on the tourism sector in Haiti?
(2) What are the challenges from a human resources
management approach?
To answer the above questions we have opted for a qualitative analysis with an inductive and exploratory approach. The objective is to find out an indicator that can be used to evaluate the human resources in the tourism sector in Haiti. The findings indicate customer service as a valid indicator. Haiti has a very low profile when it comes to customer service. The lack of dedication of the people working in the industry, the lack of trust and the
situation (political, economic and social) of the country are
playing a major role in this poor performance. A soft human resources management approach has been identified as the most suitable way to deal with the situation
Understanding Tourists’ Motivations: The Case of Al Baha Montainous Region i...IEREK Press
Motivations are criticalfactors in understanding tourists’ behaviors in relation to destination choice; they relateto needs, goals, and preferences. Extensive research on this topic has been documented in the literature. However, there are few empirical studies on ecotourist cities in mountainous regionsthat are facing an increasing number of challenges due to the cost of infrastructure development. Attention to tourists’ motivational factors in ecotourist cities is criticalfor specifyingtheir needsand preferenceswhen drawing up future urban policies to develop ecotourist areas. In this study, the variables that influence tourists’ motivations, and their likelihood of revisiting those areas, were analyzed. The principal results show the significant role of accommodation locations and marketing in attracting visitors to ecotourist areas. These findings suggest that private and public sectors should invest in tourists’ residential development with a high level of accessibility and views. Moreover, tourist advertisements should be given more attention, especially on social media platforms.
TEFI’s mission is to ‘be the leading, forward-looking network that inspires, informs and supports tourism educators and students to passionately and courageously transform the world for the better’ and a values framework supports this mission
Case Study on why & how to plan a Field trip as part of a five day training program on inclusive business for tourism enterprises. Location: Nyaung Shwe, Inle Lake, Myanmar. June 2015
Concurrent Paper Session 1.3 Education & Pedagogy | Video: TBA
Tourism and the Sustainable Development Goals Conference 2019, 24-25 Jan 2019, Massey University, Auckland, New Zealand | https://tourism-sdg.nz
“The Prospects of Halal Tourism Development in Bangladesh”. part-2.pdfMd. Mamun Hasan Biddut
Halal tourism is a new product in the tourism industry market. This niche market offers a great prospective for halal tourism. Halal is becoming a global mark for quality assurance, and related to trade and other sectors. Nowadays, Halal tourism has become a global brand and many of non-Muslims consume Halal products. For example, (e.g., Japan and South Korea, UAE, Malaysia) have been adopting halal tourism by offering and delivering halal tourism products and services. As Bangladesh is very new in the Halal tourism market so it is hard to compete with a country like Malaysia, Indonesia, UAE who already grasps the top position in the Halal market.
Research in the field of tourism in the Caribbean is rather limited despite the fact the industry is capital for the area. This industry is very important for the French Overseas Departments and yet, the local corporate doing business in the sector are limited. Out of the 59 big French Overseas Department corporate, only 14 (24%) have tourism related activities. Tourism is the main activity for only one of them (7%). For all the others (93%), tourism is a fringe activity. Because the tourism sector is especially vulnerable to exogenous factors like political instability, economic crisis, natural disasters and the outbreak of diseases, the tourism industry can be considered as a high risk activity for entrepreneurs in French Overseas Departments. The risk for corporate doing business only in the tourism sector in French Overseas Department is therefore absolute. This risk is only speculative for corporate with tourism as a fringe activity and can become totally speculative for all corporate if the activities developed are non-exclusively tourism businesses. The findings of this research are calling for transformational entrepreneurs and transformational enterprises. The findings of this research are also calling for a better collaboration between stakeholders. Last but not least, it is extremely important for the entrepreneurs in the tourism industry in French Overseas Departments to provide high quality products and services as it is a differentiation tool.
I am doing some research about the effectiveness of travel writings as marketing tools for destinations. The planned outcome of this survey is to use the data collected to substantiate an academic paper that I am currently writing. The current survey is a 'pre-test', therefore, if you have any particular comments, please email me: hugueseraphin.data@gmail.com
Haïti Monde
500 exemplaires du journal seront, sauf imprévu, distribués gratuitement chaque mois dans les centres universitaires en Haïti. - Le journal développera plusieurs projets et activités, en Haïti, aux Etats-Unis, en France, au Canada et aux Antilles. - A partir du numéro de novembre, il y aura une série d’articles mondains sur les différentes communautés haïtiennes d’ici et d’ailleurs. Dès janvier 2014, le journal aura un journaliste d’investigation en Haïti. Il sera nos yeux et enquêtera sur une liste de sujets établie par les abonnés du journal. Pour réaliser ces projets, Haïti Monde a besoin de votre soutien. Abonnez-vous ou faites passer vos annonces dans le journal. L’abonnement est : France 100,00 € / an — Europe : 110,00 € — Etats-Unis : 120,00 €Canada : 125,00 € — Reste du monde : 130,00 € — Abonnement Mécène à partir de 250,00 €Ces tarifs incluent les frais d’envoi par la poste :Contact : ayitimonde@gmail.com / Facebook : Haïti Monde / Twitter : @Ayitimonde…
En prenant un abonnement, vous donnerez du travail à un atelier artisanal en Haïti. Haïti Monde vous enverra dans l’année 2 produits fabriqués par des artisans haïtiens. Dès maintenant : donnez-nous votre adresse postale et recevez gratuitement le numéro du mois d’octobre
Sustainable development refers to environmental, economic and socio-cultural aspects; not just mitigating negative impacts but pro-actively engaging with these areas with the full range of stakeholders, through a focus on corporate and sustainable responsibility initiatives. Given the high levels of mistrust in Haitian and Kenyan societies, this paper examines CSR initiatives in the tourism sector which could engage citizen diplomacy and increase transparency.
Not many academic papers have been adventurous enough to associate tourism development in black countries with other topics like peace, CSR, transparency and population engagement particularly in destinations like Kenya and Haiti where corruption and unequal distribution of wealth are almost part of the tradition. This paper contributes to the body of meta-literature by focusing on tourism as an economic activity can contribute to the reconciliation of the different classes but more importantly transcend the conception of the government being the oppressor.
Starting with some key concepts analysis, this article adopts a progressive approach successively presenting the studied destinations and then a comparative analysis. It seeks the answers one key question: To what extent CSR practices in tourism can bring peace in Kenya and Haiti? The objective is to discover if the impacts of CSR practices are the same in Kenya (the starting point) and Haiti (the extension point). In other words, is there any kind of dilution of the impacts of CSR practices the further you get from the starting point?
Methodologically, this article builds on academic critical literature on CSR practices and tourism development. This study is going to adopt a comparative and inductive approach.
Séraphin, H. & Butler, C. (2013) Impacts of the slave trade on the service industry in Kenya and Haiti: The case of the Tourism and Hospitality sector, Journal of Hospitality and Tourism, (11), 1, 71-89
Research has demonstrated that the slave trade has impacted negatively not only on the economic development of Sub-Saharan Africa, but also on the levels of interpersonal trust between its people. This paper examines the impact of the slave trade on the tourism and hospitality sector in Kenya the starting point, and Haiti, the extension point. It seeks the answers two key questions:
(1) What is the perception of the tourism and hospitality sector in Kenya and Haiti?
(2) To what extent has slavery impacted on these sectors?
The objective is to discover if there is a dilution of the impact the further you get from the starting point. The findings indicate no dissolution between the starting point and the extension point even though Haiti and Kenya are far apart geographically. Both countries have much in common as a result of the slave trade which is ultimately attributable to low levels of trust such as weak institutions, political instability and attitudes towards tourists. Ideologies rooted in slavery and reinforced through colonialism result in both countries engaging in a ‘blanc’/’mzungu’ rhetoric where the white tourist is seen as a cash cow. We conclude trust is required to achieve positive changes
Wayanad-The-Touristry-Heaven to the tour.pptxcosmo-soil
Wayanad, nestled in Kerala's Western Ghats, is a lush paradise renowned for its scenic landscapes, rich biodiversity, and cultural heritage. From trekking Chembra Peak to exploring ancient Edakkal Caves, Wayanad offers thrilling adventures and serene experiences. Its vibrant economy, driven by agriculture and tourism, highlights a harmonious blend of nature, tradition, and modernity.
The Power of a Glamping Go-To-Market Accelerator Plan.pptxRezStream
Unlock the secrets to success with our comprehensive 8-Step Glamping Accelerator Go-To-Market Plan! Watch our FREE webinar, where you'll receive expert guidance and invaluable insights on every aspect of launching and growing your glamping business.
Hidden Gems of Europe - DISCOVERING THE CONTINENT'S BEST-KEPT SECRETSKamil Uğraş TÜRKOĞLU
Europe, continent rich in history, culture, and natural beauty, is often synonymous with famous cities like Paris, Rome, and London. These iconic destinations attract millions of tourists every year, captivating them with their renowned landmarks, vibrant culture, and bustling urban life. However, beyond these well-trodden paths lie countless hidden gems waiting to be discovered. These lesser-known destinations offer unique experiences, authentic encounters, and breathtaking landscapes that often surpass the allure of their famous counterparts.
In "Hidden Gems of Europe," we embark on a journey to uncover these secret spots, exploring the heart and soul of Europe through its quaint villages, charming towns, and secluded natural wonders. This book aims to inspire travelers to look beyond the obvious and venture into the lesser-explored corners of the continent, where true adventure and discovery await.
BTW UK Visa Application Process, Uk Visa complete guide, Uk Visa fees, requirements and application process. Know all about uk visa and best way to apply for the uk visa. Get to know about the requirements that allows you for the faster visa appliaction. BTW UK Visa Application Process, Uk Visa complete guide, Uk Visa fees, requirements and application process. Know all about uk visa and best way to apply for the uk visa. Get to know about the requirements that allows you for the faster visa appliaction. BTW UK Visa Application Process, Uk Visa complete guide, Uk Visa fees, requirements and application process. Know all about uk visa and best way to apply for the uk visa. Get to know about the requirements that allows you for the faster visa appliaction. BTW UK Visa Application Process, Uk Visa complete guide, Uk Visa fees, requirements and application process. Know all about uk visa and best way to apply for the uk visa. Get to know about the requirements that allows you for the faster visa appliaction. BTW UK Visa Application Process, Uk Visa complete guide, Uk Visa fees, requirements and application process. Know all about uk visa and best way to apply for the uk visa. Get to know about the requirements that allows you for the faster visa appliaction. BTW UK Visa Application Process, Uk Visa complete guide, Uk Visa fees, requirements and application process. Know all about uk visa and best way to apply for the uk visa. Get to know about the requirements that allows you for the faster visa appliaction. BTW UK Visa Application Process, Uk Visa complete guide, Uk Visa fees, requirements and application process. Know all about uk visa and best way to apply for the uk visa. Get to know about the requirements that allows you for the faster visa appliaction. BTW UK Visa Application Process, Uk Visa complete guide, Uk Visa fees, requirements and application process. Know all about uk visa and best way to apply for the uk visa. Get to know about the requirements that allows you for the faster visa appliaction. Get information in this PDF and simplyfy your visa process.
How To Talk To a Live Person at American Airlinesflyn goo
This page by FlynGoo can become your ultimate guide to connecting with a live person at American Airlines. Have you ever felt lost in the automated maze of customer service menus? FlynGoo is here to rescue you from endless phone trees and automated responses. With just a click or a call to a specific number, we ensure you get the human touch you deserve. No more frustration, no more waiting on hold - we simplify the process, making your travel experience smoother and more enjoyable.
Assessing the Influence of Transportation on the Tourism Industry in Nigeriagsochially
This research dissertation investigates the complex interplay between transportation and the tourism industry in Nigeria, aiming to unravel critical insights that contribute to the enhancement of the overall tourist experience. The study employs a multi-faceted approach, literature review establishes a robust theoretical framework, incorporating The Service Quality and Satisfaction Theory to guide the research questions and hypotheses.
The methodology involves the distribution of a structured questionnaire, ensuring a representative sample and facilitating a comprehensive analysis of the gathered data.
Key findings include the nuanced perceptions of transportation infrastructure adequacy, safety and security concerns, financial influences on travel decisions, and the cultural and ecological impacts of transportation choices. These findings culminate in a comprehensive set of recommendations for policymakers and practitioners in the Nigerian tourism industry. The findings contribute to the existing literature by providing actionable insights for policymakers, stakeholders, and researchers in the Nigerian tourism sector.
The recommendations encompass gender-sensitive planning, infrastructure enhancements, safety measures, and strategic interventions to address financial constraints, ensuring a holistic and sustainable development of the tourism industry in Nigeria.
Author: Imafidon Osademwingie Martins
Assessing the Influence of Transportation on the Tourism Industry in Nigeria
Cv hugues seraphin (2016.2017) - updated on 20.11.2016
1. 1
Dr Hugues SERAPHIN FHEA - PhD – PGCE – MSc
Assistant Professor / Lecturer in Event & Tourism Management Studies
Programme Leader Event Management
The University of Winchester (Faculty of Business, Law and Sport)
West Downs Campus, Romsey Road
Winchester, SO22 5 HT (England)
Email: hugues.seraphin@winchester.ac.uk
PERSONAL STATEMENT
I hold a PhD from Université de Perpignan Domitia
(France). My research interest focuses mainly on post-
colonial, post-conflict and post-disaster destinations. I
am also very interested in destination image and
sustainable tourism. Before being an academic, I worked
in the tourism (Destination Marketing Organisation) and
hospitality (hotels) sector. My motto: ‘Bridging the gap
between theory and practice’.
RESEARCH AND KNOWLEDGE EXCHANGE
Books 5 Articles published in trade journals 3
Book chapters 8 Case studies 3
Book reviews 5 Working papers / Chapters / Conference papers 13
Peer-reviewed journal articles 17 Funding award/Research project 4
Papers published in conference proceedings 10 Under review 11
Unpublished conference papers 6 Forthcoming 3
Guest editor (Special issue) 1
BOOKS [5]
Author
[1] Powell, C., Dosquet, F, Séraphin, H. (2015) Guide
pratique de l’organisateur d’évènements, Mesnil : EMS
Management
[2] Séraphin, H. (2014) Le tourisme : L’ouverture pour
le peuple de Toussaint ? Paris : Publibook
[3] Séraphin, H. (2012) L’enseignement du tourisme en
France et au Royaume-Uni, Paris : Publibook
Translation
[4] Botti, L. & Séraphin, H. (2011) Le tourisme
aujourd’hui, Brussels : De Boeck
Editor
[5] Séraphin, H. & Dosquet, F. (2015) Evènementiels
dans la Caraïbe : Atouts et limites pour le tourisme et le
territoire, Paris : L’ Harmattan
BOOK CHAPTERS [8]
[1] Korstanje M. E & Séraphin, H. (2016) Revisiting the
Sociology of Consumption in Tourism, in Saurabh Kumar
Dixit (Ed.), Handbook of Consumer Behaviour in
Hospitality and Tourism. Abingdon: Routledge
[2] Séraphin, H. (2016) Haiti, In Visser, W. (Ed) The
World Guide to Sustainable Enterprise, Sheffield:
Greenleaf Publishing
[3] Séraphin, H. Stoll, A. & Carteron, J.C. (2016)
France, In Visser, W. (Ed) The World Guide to
Sustainable Enterprise, Sheffield: Greenleaf Publishing
[4] Séraphin, H. (2016) Northern and Western Europe,
In Visser, W. (Ed) The World Guide to Sustainable
Enterprise, Sheffield: Greenleaf Publishing
[5] Séraphin, H. & Nolan, E. (2014) Voodoo in Haiti: A
Religious Ceremony at the Service of the ‘Houngan’
Called ‘Tourism’, in Frost, W. & Laing, J. (Eds), Rituals
and traditional events in the modern world, New-York:
Routledge
[6] Séraphin, H. (2014) La formation : Une condition
sine-qua non au développement durable du Tourisme en
Martinique, in Roselé Chim, P. & Raboteur, J. (Eds), Les
Défis du développement du tourisme et l'intelligence
économique des territoires. Villes sur mer et en terre,
Paris: Publibook
[7] Séraphin, H. (2014) Developing a destination
image : A way forward for tourism in Haïti, in Roselé
Chim, P. & Raboteur, J. (Eds), Les Défis du
développement du tourisme et l'intelligence économique
2. 2
des territoires. Villes sur mer et en terre, Paris:
Publibook
[8] Séraphin, H. (2014) Bonjour blanc a journey through
Haïti, as an original form of travel writting, in Roselé
Chim, P. & Raboteur, J. (Eds), Les Défis du
développement du tourisme et l'intelligence économique
des territoires. Villes sur mer et en terre, Paris:
Publibook
BOOK REVIEW [5]
[1] Séraphin, H. (2015). Book reviewed: Wagner, L.R.
(2015) Hold tight, don’t let go, New York: Amulet
Books, available from:
http://www.kreolmagazine.com/music-
entertainment/books/hold-tight-dont-let-go/
[2] Séraphin, H. (2015). Book reviewed: Visser, W.
(2015) Sustainable Frontiers. Unlocking Change through
Business, Leadership and Innovation, Sheffield:
Greenleaf Publishing, available from:
http://www.waynevisser.com/books/sustainable-
frontiers-review-by-hugues-seraphin
[3] Séraphin, H. (2015) Book reviewed: Thomson, I
(2014) Bonjour blanc, a journey through Haiti, London:
Vintage, available from:
http://www.kreolmagazine.com/music-
entertainment/books/bonjour-blanc-a-journey-through-
haiti/
[4] Séraphin, H. (2014) Book reviewed: Johnston, M.W.
(2013) Sales force management, Leadership, innovation,
technology, New-York: Routledge
[5] Séraphin, H. (2011) L’enseignement du tourisme
dans le monde, Association pour le Développement de la
Recherche et des Etudes sur les Tourismes, [online],
available from : http://www.adrets.net/CRLecture5.htm
PEER-REVIEWED JOURNAL ARTICLES [17]
[1] Minto-Coy, I. & Séraphin, H. (2017) Role of the
diaspora in the emergence of Economic and Territorial
Intelligence in Haiti, International Journal of Business
and Emerging Markets, 9 (1): 48-67
[2] Séraphin, H., Gowreesunkar, V. & Ambaye, M.
(2016) The Blakeley Model applied to improving a
tourist destination: The case of Haiti, Journal of
Destination Marketing Management, doi:
10.1016/j.jdmm.2016.07.004
[3] Séraphin, H., Ambaye, M. & Gowreesunkar, GB. &
Bonnardel, V. (2016) A Marketing Research Tool for
Destination Management Organisations’ Logo Design,
Journal of Business Research, 69 (11), 5022-5027
[ABS: 3*] [CNRS: 2] [AERES: A] [FNEGE: 2]
[4] Séraphin, H & Paul, B (2015) La diaspora: Un levier
pour le développement du tourisme en Haïti, Mondes du
Tourisme [online], available from :
http://tourisme.revues.org/990
[5] Séraphin, H. & Ward, E.R. (2015) Tourism: A
sustainable vector of peace for Hispaniola? Journal of
Hospitality and Tourism, 13 (2): 27- 43
[6] Séraphin, H. & Paul, B. (2015) La Responsabilité
Sociale des Entreprises (RSE) : Un compromis entre
tourisme de masse et tourisme alternatif. Le cas d’Haïti,
Etudes Caribéennes, DOI :
10.4000/etudescaribeennes.7600
[7] Paul, B & Séraphin, H. (2015) Le développement de
l’hôtellerie de luxe dans le tourisme en Haïti, Etudes
Caribéennes, (30), DOI :
10.4000/etudescaribeennes.7397
[8] Gowreesunkar, V., Van der Sterren, J. & Séraphin,
H. (2015) Social Entrepreneurship as a tool for
promoting Global Citizenship in Island Tourism, Ara
Journal of Tourism Research, 5, (1), 7-23
[9] Paul, B. & Séraphin, H. (2014) L’Haitianité et la
responsabilité sociale de la diaspora dans le
développement d’Haïti, Études Caribéennes, (29) DOI :
10.4000/etudescaribeennes.7161
[10] Séraphin, H. (2014) Les jeux d’influences dans le
tourisme: Cas d’Haïti, Journal of Haitian Studies, 20,
(2), 66-86
[11] Séraphin, H. (2014) Visual research method
approach applied to marketing to design DMO’s logo.
The case of Haiti, Journal of Tourism Consumption and
Practice, 6, (2), 54-58
[12] Butler, C. & Séraphin, H. (2014) An exploratory
study of the potential contribution to peace through
sustainable enterprise in the tourism industry in Haiti and
Kenya, International Journal of Human Potential
Development, 3, (1), 1-13
[13] Séraphin, H., Butler, C. & Gowreesunkar, V.
(2013) Entrepreneurship in the tourism sector: A
comparative approach of Haiti, coastal Kenya and
3. 3
Mauritius, Journal of Hospitality and Tourism, 11, (2),
72-92
[14] Séraphin, H. & Nolan, E. (2013) Events and
Tourism: The role of (Imagineering) Events in Local
Community self-actualisation in small territories. The
case of Haiti, International Journal of Tourism and
Hospitality [online], available from:
http://ijohat.sswaar.com/issue_detail.asp?OCat=V3N2
[15] Séraphin, H. (2013) A human resources approach
of Haiti’s performance as a tourist destination, TourTer,
6 (3), 163-182
[16] Séraphin, H. & Butler, C. (2013) Impacts of the
slave trade on the service industry in Kenya and Haiti:
The case of the Tourism and Hospitality sector, Journal
of Hospitality and Tourism, 11, (1), 71-89
[17] Séraphin, H. (2011) Hispaniola: The future tourism
destination of the Caribbean? Journal of Tourism
Consumption and Practice, 3, (2), 38- 44
ARTICLES PUBLISHED IN TRADE JOURNALS [3]
1] Séraphin, H. (2010) Quel avenir pour le tourisme en
Haïti?, Revue Espaces, (281), 4-6
[2] Séraphin, H. (2009) Quand la langue de Molière
pénalise Erasmus, Revue Espaces, (270), 8-9
[3] Séraphin, H. (2008) Le tourisme à l’heure de la
mondialisation de l’enseignement, Revue Espaces,
(255), 48-52
CASE STUDIES [3]
[1] Séraphin, H. & Meldrum, T. (2014)
Entrepreneurship and tourism: An inclusive and
sustainable strategy for the development of Haiti, in
Roberts, S., Best, M. & Cameron, A. (Eds),
Contemporary Caribbean Tourism: Concepts and Cases,
Jamaica: Ian Randle
[2] Séraphin, H. (2011) Carte postale du marché
artisanal de Fort-de-France, Les Cafés Géographiques
[Online], available from : http://cafe-geo.net/wp-
content/uploads/cp_marche_fort_de_france.pdf
[3] Séraphin, H. (2011) Forest Gate 2012, Association
pour le Développement de la Recherche et des Etudes sur
les Tourismes [online], available from:
http://www.adrets.net/breves9.htm
PAPERS PUBLISHED IN CONFERENCE PROCEEDINGS [10]
[1] Séraphin, H., Ambaye, M., Bonnardel, V. &
Gowreesunkar, GB. (2016) A Marketing Research Tool
for Destination Management Organisations’ Logo
Design, GIKA Conference, University of Valencia,
Valencia (Spain), March 20-23
[2] Pilato, M., Bellia, C. & Séraphin, H. (2016) Street
food and food safety: A driver for tourism? PEEC2016
International Conference, Bucharest University of
Economic Studies, Bucharest (Romania), 3-4 March
[3] Séraphin, H. (2016) Impacts of travel writing on
post-conflict and post-disaster destinations: The case of
Haiti, in Zoe Roberts (ed) (2016) River Tourism: The
Pedagogy and Practice of Place Writing, Plymouth, TKT.
pp.17-35
[4] Gowreesunkar, GB, Séraphin, H. (2015) ICT
Integration in the classroom teaching process:
Investigating perception of secondary school teachers in
Mauritius, Distance Education and Teacher Education in
Africa 2015, Mauritius Institute of Education
(Mauritius), 20-24 July
[5] Séraphin, H. (2015) Marketing and Tourism.
Research method for the segmentation of the Haitian
diaspora, International Journal of Arts & Sciences
(IJAS) International Conference for Business and
Economics, Florence (Italy), 16-19 June
[6] Séraphin, H. (2014) Bonjour blanc a journey
through Haiti: An allegory of the tourism industry in
Haiti, in Quintero, S. & Baleiro, R. (Eds). Lit&Tour,
ensaios sobre literature e Turismo, Ribeirao: Humus
[7] Butler, C., Séraphin, H. (2013) Can tourism deliver
peace through Corporate and Sustainable Responsibility
practices? The case of Kenya and Haiti, Cross and inter-
disciplinary research conversations, Consortium for
Research Excellence Support and Training (CREST) /
GuildHE
4. 4
[8] Séraphin, H. (2013) Entrepreneurship in tourism as
a driver for recovery and sustainable development of the
countryside in Haiti. The guest houses as a strong
potential option, International conference on active
countryside tourism, International Centre for Research in
Events, Tourism and Hospitality (ICRETH), Leeds
Metropolitan University (England)
[9] Séraphin, H. (2013) The contribution of tour guides
to destination understanding and image. The case of
Haiti via an analysis of: ‘Bonjour blanc, a journey
through Haiti’, International Research Forum on Guided
Tours, Breda University of Applied Sciences
(Netherland)
[10] Séraphin, H., O’Brien, M., Lopez, A. & Agraan, K.
(2012) Tourism destination and innovation. The UK: A
trip or a trap for disabled tourists? Case of the
hospitality sector, GTTP Research Award 2012, GTTP
UNPUBLISHED CONFERENCE PAPERS [6]
[1] Séraphin, H., Micu, A., Ambaye, M. & Capatina, A.
(2016) Performing causal configurations in e-tourism: a
fuzzy-set approach, Risk in contemporary economy,
Dunarea de Jos University of Galati, Galati (Romania),
May 19-20
[2] Séraphin, H. (2015) Tourism: A moderm form of
colonialism in Haiti? After Revolution: Versions and Re-
Visions of Haiti, Institute for Black Atlantic Research,
University of Central Lancashire, Preston, England, 9-10
July
[3] Séraphin, H. & Paul, B. (2014) Tourisme de
croisière et négation de l’identité haïtienne, Colloque :
Dynamique maritime et patrimoine des Pays Insulaires
en Développement Touristique International, Université
des Antilles Guyane, Guadeloupe, 7-8 Novembre
[4] Nolan, E & Séraphin, H (2014) Event Management
courses: ‘Girl power’? Centre for Gender Studies, spring
symposium, The University of Winchester, 1st
March
[5] Séraphin, H. (2012) Private and public sector
initiative for the development of entrepreneurship in
Haiti: The tourism industry, shouldn’t it be the priority,
2nd international conference in socially responsible and
sustainable entrepreneurship and innovation, University
of Southampton
[6] Séraphin, H. (2011) La transition Club Med / Club
Indigo : Une allégorie du tourisme en Haiti, International
Conference on Heritage and Sustainable Development in
Haiti, University of Laval and Chambre de Commerce et
d’Industrie d’ Haiti, Hotel Karibe, Port-au-Prince (Haiti),
10-13 November
GUEST EDITOR [1]
[1] Guest editor for Worldwide Hospitality and Tourism
Themes (WHATT) – Emerald
Special Issue: Tourism in post-colonial, post-
conflict and post disaster destinations
FUNDING AWARD / RESEARCH PROJECT [4]
[1] 2015/2016:
The University of Winchester, RKE funding for
Global Innovation and Knowledge Academy (6th GIKA
annual conference), 20-23 March 2016: £1,124
[2] 2014 / 2015:
Student Fellows Scheme: Color association to guide an
undergraduate prospectus color palette with:
Dr Valerie Bonnardel (Reader in Psychology, The
University of Winchester)
Nikki Amos (PhD student, The University of
Winchester)
The study aims to analyze the associations between
colours and words to determine the colours that best
represent key concepts indicative of the identity and
values of the University of Winchester.
[3] 2014:
EREHWON Project
Team Members: Beverly Leeds, Cheryl Gordon, Barrie
Roberts, Mark Lowman, Steve Northan, Charlotte Lystor
and Hugues Séraphin
£21k HEA Collaborative Grant Scheme (as part of £60k
award with University of Central Lancashire)
A Joint Project between UCLAN and Winchester
University to design, develop and evaluate a web-based
learning resource modeled on a real UK high street
community. It will meet the needs of a range of subject
areas in Business Education by simulating the
complexities of modern organisations within local
communities with many interdependent and inter-related
functions and processes. The resource will provide
opportunities for students to develop and enhance their
employability capabilities by providing a realistic work
environment with supporting resources. Scenarios and
multi-media resources will be provided along with
5. 5
supporting teaching notes. Students will be supported by
learning packages focused on the development of
employability skills.
[Online]
https://v3.pebblepad.co.uk/v3portfolio/uclan/Asset/View/
Gm3mmGpnkt3npMxM5r5nqdkWhw/Gm3mmGpnkt3n
cxsdqgZyttptjW
[4] 2014:
ESRC project
Broadly Engaging with Tranquility: a high resolution
pilot study for modeling public perceptions
(ES/L001748/1)
Member of the research action team
http://www.winchester.ac.uk/research/attheuniversity/Fac
ulty%20of%20Business%20Law%20and%20Sport/Broa
dly-Engaging-with-Tranquillity/Pages/the-action-
research-team.aspx
FORTHCOMING [6]
Journal article(s):
[1] Séraphin, H., Tourism and terrorism in France: The
limits of Dark Tourism, Worldwide Hospitality and
Tourism Themes
[2] Séraphin, H., Butcher, J. & Konstanje, M,
Challenging the negative images of Haiti at a pre-visit
stage using Visual Online Learning Materials, Journal of
Policy Research in Tourism, Leisure and Events
[ABS: 1*]
Book chapter(s):
[1] Séraphin, H., Gowreesunkar, V., Blakeley, K. &
Polydore, C.L., Conceptual analysis and application of a
Lifelong Learning in Tourism approach to maximise the
performance of Haiti as a tourist destination, in Cuffy,
V. & Airey, D (Eds), Lifelong Learning for Tourism: an
international perspective, London: Routledge
[2] Séraphin, H. Gowreesunkar, V., International chain
of hotels: A two tiers CSR system. The case of the
hospitality sector in the metropolitan area of Port-au-
Prince (Haiti), Nova Publications
[3] Séraphin, H., Assessing dark tourism as a
sustainable economic activity for emerging destinations
using a multi criteria approach, Nova
Conferences:
[1] Pilato, M., Séraphin, H. & Yallop, A. (2016)
Exploring the potential of street food as a sustainable
livelihood tourism strategy for developing destinations,
Australasian Business Ethics Network, 7th and 8th
December, 2016, University of Sydney Business School,
http://aben.org.au/
UNDER REVIEW [11]
Journal article(s):
[1] Séraphin, H. & Mansfield, C. The place of tourism
and hospitality in the French and English curriculum: A
comparative approach, Journal of Hospitality and
Tourism Education
[ABS: 1*]
[2] Roselé-Chim, P. & Séraphin, H. CSR in the oil
industry and potential tourism development for French
Guiana, OGEL
[3] Séraphin, H., Analysis of the tourism industry in
Haiti from Club Med Magic Haiti to Club Lookea Magic
Haiti (1981-2015): What to be learnt? Journal of Haitian
Studies
[4] Séraphin, H, Economic Intelligence: Conceptual
application and analysis in a developing tourist
destination context. The case of Haiti, Journal of Haitian
Studies
[5] Séraphin, H, Assessing the performance of Cuba
using a theoretical approach based on Multi Criteria
Decision Analysis (MCDA), Tourism Planning &
Development
[ABS: 2*]
[6] Séraphin, H. & Dosquet, F., Ambaye, M. & Seny
Kan., Online materials and emerging markets’ image,
Journal of Business Research
[ABS 3*]
[7] Séraphin, H., Gowreesunkar, V., Capatana, A. &
Yallop, A. Heritage in branding strategy of tourism
destinations, Journal of Business Research
[ABS 3*]
[8] Roselé-Chim, P. & Séraphin, H. L’intelligence
sportive et le développement des territoires: analyse
contextualisée de la Guyane Française, Gestion et
Management Public
[FNEGE 4]
6. 6
Book chapter(s):
[1] Séraphin, H., Marketing and Diaspora tourism:
Visual Online Learning Materials as tools to attract the
Haitian Diaspora ‘new generation’, Routledge
[2] Gowreesunkar, V.G.B., Séraphin, H. & Morrison,
A., Destination Marketing Organisations: Roles and
Challenges, Routledge Handbook of Hospitality
Marketing
Book
[1] Séraphin, H. & Nolan, E., Green events and green
tourism: an international guide to good practice,
Greenleaf
https://www.greenleaf-publishing.com/calls-for-
contributions/greentourism
WORKING PAPERS / BOOK CHAPTERS / CONFERENCE PAPERS [13]
[1] Séraphin, H., Ambaye, M. & Gowreesunkar, GB. &
Bonnardel, V., DMO logo, Psychology and Marketing
[ABS 3*]
[2] Dosquet, F., Séraphin, H. & Bonnardel, V., Color
and political party logo, Psychology and Marketing
[ABS 3*]
[4] Séraphin, H., Guegan, X., Representation of colonial
nostalgia and national identity in destination marketing
strategy, Management & Organisational History
[ABS 2*]
[5] White, E. & Séraphin, H., UK festivals and
sustainability: What to learn from ‘Love Saves the Day
Festival’? World Guide of Sustainable tourism/green
event
[6] Dosquet, F., Lorey, T.., Majd, T. & Séraphin, H. Les
chemins de Saint Jacques de Compostelle à l’aube d’un
tourisme durable, AIMTD Conférence, 12-13 April 2017,
Vietnam
[7] Séraphin, H., International Event Management:
Bridging the gap between theory and practice,
Cambridge Publishing
[8] Séraphin, H. On the use of qualitative comparative
analysis to identify the bright spots in dark tourism, IGI
Global
[9] Séraphin, H, Bellia, C, Pilato, M, Gowreesunkar,
V.& Ambaye, M, Assessing the sustainability of
unconventional entrepreneurship using the Visser Model
(2015), Springer Book
[10] Séraphin, H., Assessing the performance of Cuba
using a theoretical approach based on Multi Criteria
Decision Analysis (MCDA), Tourism and Hospitality
Planning
[11] Séraphin, H., Bellia, C, Pilato, M, Gowreesunkar,
V.& Ambaye, M, Analysis of the potential the
unconventional aspect of street-food vending as an
entrepreneurial activity using a Resource-Based View
(RBV) approach, Journal of Business Research
[ABS 3*]
[12] Séraphin, H. & Gowreesunkar, V.,
Entrepreneurship in Haiti: Toward an identification of
the ‘blind spots’, Etudes Caribéennes
[13] Séraphin, H. & Roselé-Chim, CSR in the oil
industry and potential tourism development for French
Guiana, Industrial and Corporate Change Journal
EDUCATION
2011 PhD University of Perpignan Via Domitia, France
2006 Postgraduate Certificate in Education Canterbury Christ Church University, UK
2005 MSc in Tourism and Hospitality Management Université de Perpignan Via Domitia, France
7. 7
TEACHING PERFORMANCE AND AWARDS
2016 Fellow of the Higher Education Academy Higher Education Academy
2015-2016 NSS
Leading Event Management Programme (NSS, 2016)
The University of Winchester, UK
2012 Qualified Senior Lecturer Status (Section 11, C.N.U, France) CNU
2012 Nomination for the Pearson Teaching Award Kingston College, UK
TEACHING EXPERIENCE - FULL TIME LECTURER POSITIONS [3]
Since 2016 Programme Leader Event Management
The University of Winchester (England)
Since 2012 Lecturer in Event Management & Erasmus Coordinator
The University of Winchester (England)
B.A (Hons) Year 1 / 2 / 3 modules
2006-2012 Lecturer Travel, Tourism, Hospitality & Event Management
Kingston College (England)
Edexcel BTEC (level 1-3)
NCFE (level 1-3)
2003-2004 French Teacher
Golden Hillock School (England)
Key stage 2 / 3 / 4
TEACHING EXPERIENCE - ASSOCIATE LECTURER POSITIONS [5]
TOURISM / HOSPITALITY / EVENT MANAGEMENT
2016 IDRAC / IEFT (France) Tourism Management BSc
Since 2015 Fitzwilliam Institute
Group (England)
Event Management BSc - MSc
2014-2016 ESC Larochelle (France) Strategic Event Management MSc
2014 ESC Pau (France) Sports Event BSc
2012-2015 EM Normandie (France) Tourism Management / Event Management BSc - MSc
2009-2012 Université Perpignan (France) Tourism Management BSc – MSc
2012 Eshotel (England) Introduction to Event Management MSc
SKILLS
IT Word / PowerPoint / Excel / MS Project / Publisher / Sphinx / SPSS / TextStat 3.0 /
TurnItIn / Canvas / EventsAir
Languages French: Native speaker
English: Fluent
Spanish: Beginner
8. 8
REFERENCES [3]
[1] Emma Nolan (Senior Lecturer Project Management/Event Management)
Faculty of Business, Law and Sport (West Downs), University of Winchester, Winchester (SO22 5HT)
emma.nolan@winchester.ac.uk
[2] Chris Powell (Managing Director, The Event Expert)
The Event Expert, 70 Fennel Close – Chineham – Basingstoke, Hampshire (RG24 8XF)
chris.powell@theeventexpert.co.uk
[3] Dr Frederic Dosquet (Assistant Professor in Marketing)
Groupe ESC Pau, Campus Universitaire, 3 rue Saint-John Perse (64000) Pau, France
frederic.dosquet@esc-pau.fr