Heera Lal Dangi is a systems administrator seeking a position with experience in software installation, server configuration, and providing technical support. He has over 7 years of experience in roles supporting IT services and infrastructure. His responsibilities have included helpdesk and desktop support, Active Directory management, network services, and firewall configuration. He has technical skills in areas like IIS, FTP, DNS, DHCP, terminal services, server installation, TCP/IP, and SAP R3. He holds an M.A. degree and professional certifications like MCP. He is looking for a challenging role where he can continue providing reliable technical support and solutions.

1. Heera Lal Dangi
E-Mail ID:- patelw2@gmail.com, patelw37@yahoo.in
Contact:-+91-9001776236
AREAS OF EXPETIES PERSONAL SUMMARY
System administration A highly competent and organized systems administrator with experience of software procurment,
installation,administration & compatibility.Possessing aproven ability to assist with the day-to-day
Server configuration of an IT Department and it’s business IT systems.We llmannered,articulate and able to Running
act as pointof contact for colleagues and external clients.Looking for a suitable systems administra
Technical Support -tor position with an exciting,innovative and ambitious company that offers room.
Network Services WORKEXPERIENCE
Support & Management GRInfraprojectsLtd.(RoadConstructionCompany)IT EXECUTIVE Dec.2010 -Present
Firewall /WatchGuard Acting as technical lead to identify and implement solutions to problems affecting IT services.
Providing 1st/2nd
Line and some 3rd
Line support over the telephone,remotely and face to
Reporting And IT Assets face to clients & internal staff members
Management. Duties
Installation and maintenance of all system
Producing documentation on operational,system and user procedures & guidelines.
Building,configuration and troubleshooting of server and desktop hardware.
Providing advice on selection and purchase of IT equipment Maintaining maximum availability of
PROFESIONAL supported services for users.
Designing,implementing and managing Active Directory.
MCP
Monitoring the progress of third-party maintenance contract suppliers.Ensuring that support
Basic Coputer Appli- calls are logged and handled effectively and Efficiently.
-cation Diploma.
Identify and recommending improvements for E-mail applications.
Coputer Hardware &
Networking Diploma.
PERSONAL SKILLS KEY SKILLS AND COMPETENCIES
Technically Minded Knowledge of IIS, FTP, Active directory, DNS, DHCP, NAT,TerminalServer,
Server installation,TCP/IP RAID5,Firewallconfiguration,Router,Wifi,
Pro-active Hard Drive clone, System & server backup,SAP R3 Knowlage.
Analutical
ACADEMIC QUALIFICATION
Secondary Education From RBSE Ajmer (2006-07) With 61% Marks
Sr.Secondaru Education From RBSE Ajmer.(2008-09) With 60% Marks
Graduation From Bhopal Nobels ( MLSU ) Udaipur.(2011-12) With 50% Marks
M.A. FINAL From Bhopal Nobels ( MLSU ) Udaipur.2013-14

2. PERSONAL DETAILS
Heera Lal Dangi
Mu.Post,Rama,
The.Girwa,Disst.Udaipur
Rajasthan.
Place…………..
Date…………..