1. Curriculum vitae
Akram Ali Awad Abouelfotouh Egyptian Date of Birth: Oct 27, 1989,
Mobile: (+966) 546716474 E-mail: eng_akram_ali@outlook.com
Profile: I am an enthusiastic, hands-on IT professional with more than 4 years’ experience. I
Have a filled with record of managing and maintaining computers in
Operation, network infrastructures & all regard them and adopt a
Meticulousapproach to ensure the smooth-running of operations. I enjoy
Closely following the latest changes in technology and apply this to my
Duties whereverrelevant
Qualifications: Operating System:-MCP certified + MCSE 2003 certified + MCITP 2008
Certified + MCSE 2012 certified + Exchange 2010 certified
-Symantec backup exec & endpoint protection.
 - ICDL – International Computer Driving License.
Education: Bachelor's degree in Management Information System
MAY -2010 Delta High Academy, Mansoura 2010
Skill: - Self-learning and doing search effectivelyand easily over the Internet &
Very fast learner, Ability to cooperate and work with team & I can
Communicate easily with people.
I can easily get use of new technologies and tools, the ability to
Analyze and understand others work the ability to do decisions that
Solve problems related to computer & other fields.
EmploymentHistory:
• IT system & network support Eng. in ACS in Riyadh experience from
• 17-3-2013 to 30-4-2015. Projects (Border guard 17-3-2013 to 30-11-2014).
(SAIB Bank 1-12-2014 to 30-4-2015).
• System engineer in ministry of water & electricity from 1-5-2015 up to now.
Tasks - Primary duties included installing, configuring and troubleshoot
Windows Server 2003, 2008 & 2012.
- Able to troubleshoot and solve Desktop Hardware, Operating System,
Application, and Peripheral issues.
- Ability to understand and learn specific application software for various
Departments.
- Added, maintained and removed objects within Active Directory.
- TCP/IP configuration and administration of IIS for Intranet.

2. - Implementation of McAfee Antivirus.
- Utilized problemsolving and troubleshooting abilities to resolve any
major issues.
- Managed and Administered Windows XP and Windows 7 workstations
and laptops.
- Supported and maintained servers and backups.
- Supported Microsoft Office 2003/2007/2010/2013.
-Shared knowledge with new recruits.
-Co-operate with all staff to contact ERP provide
-Analyze reviews programs to increase operating efficiency
-Train users to use program
-Assist to resolve problemin running computer program
-Direct coordinate work of other to write, test and modify programs
-Undertake any other related works as directs from time by IT Manager
-Repair, install, upgrade, and maintain desktop, laptop and notebook
Computers as well as printers
-Could maintained and fixed computer systems to enhance speed,
Efficiency and reliability of operation.
PERSONAL
INFORMATION:
Place of birth Oman.
Religion Muslim.
Marital Single.
Languages: •Middle English (Reading, Speaking & Writing).
• Fluent in Arabic (mother Tongue).