Career History at Honda of the UK Ltd

1. Richard Newman
12 Holliday Close, Abbey Meads, Swindon, SN25 4YQ
Telephone: 01793 329238 / 07715 256733 (mobile)
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Highly motivated, flexible and conscientious individual. Strong organisational and problem-solving
skills. Excellent interpersonal, communication and leadership skills. Takes ownership of problems
and looks to provide corrective measures that make processes more efficient, effective and value
added. Great emphasis on Customer focus to help provide increased customer satisfaction and
loyalty, enhance repeat business and reputation of the organization, expanded customer base and
increased revenue and market share
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KEY STRENGTHS AND SKILLS
 Combines strategic thinking with the ability to deliver at operational level.
 Strong ability to build good working relationships quickly.
 Efficient and Effective Communication to all levels of Management and staff.
 Takes ownership and resolves problems with fit for purpose solutions.
 Used to managing escalated issues.
 Provides prompt and accurate information on individual performance.
 Creates a positive working environment.
 Role model positive behaviours and values to the team.
 Competent user of Microsoft Excel, Word, PowerPoint and Outlook.
 Enforces and influences cooperative and cohesive environments within teams and across
company structures.
 Able to prioritise, organise and schedule activities and resources to ensure maximum
benefits and results.
 Understanding of Continuous Improvement Methods, Quality Tools and Specification
drawings.
 Understanding of Annex SL, Quality Management Systems and ISO 9001:2015
requirements.
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2. CAREER HISTORY
HONDA OF THE UK MANUFACTURING
QSR (Quality Standardisation
Representative) / Compliance
Coordinator
August 2017 TO PRESENT
Key responsibilities
 Control, align and monitor Divisional Quality Management systems for compliance to ISO
9001:2015
 Create, Update and Communicate Corporate and Company Standards, Procedures and
documents
 Manage and report Monthly Quality KPI’s
 Auditing of Processes, Operation standards and QMS
 Lead and advise Senior Management of Internal and External Audit requirements and
necessary preparation.
 Document accuracy checks on Department documentation. Advise on required corrective
actions and improvement strategies.
 Carry out Risk Management thinking to strengthen the Management System and identify
gaps.
 Chair and lead daily meetings with Departments and Management.
 Archiving of documentation for future referencing and possible litigation cases
 Ensuring continuous improvement within the QMS and organisational culture
QUALITY ASSURANCE & INSPECTION
TEAM LEADER
MAY 2012 TO JULY 2017
Key responsibilities
 Manage team of 24 staff members that inspect for COP, A grade, B grade and Quality
Standard Non-conformances.
 Provide daily management of all non-customer satisfaction concerns and putting in place
methods to contain and eliminate defects.
 Analysis of Warranty, Customer Focus groups, Customer Survey and JD Power data
 Provide daily management of all non-conformance, putting in place methods to contain
and eliminate defects.
 Creation, Implementation and maintaining of department Operation Standards / SOP’s.
and procedures.
 Ensure Quality standards are implemented.
 Communicating to all levels of Management and other areas of the business.
 Manage and report Quality KPI’s.
 Provide leadership and management to direct reports to facilitate achievement of business
goals.
 Auditing of Processes, Operation standards and QMS

3.  Monitor the continuous measurement and improvement of team performance.
 Mentoring and training of new staff.
PURCHASING LOGISTICS TEAM LEADER APRIL 2010 TO MAY 2012
Key responsibilities
 Preparing daily workloads for staff, co-ordinating the daily allocation of work
 Daily monitoring of Sea freight delivery from Asian suppliers for car manufacture
 Main point of contact between Honda and Shipping Ports
 Manage and report Quality KPI’s
 Trucking delivery plan to 5 sites around the Honda Factory
 Chairing of monthly meetings between Vessel and trucking companies with Honda
 Bill of lading and container invoice monitoring
 Vessel bookings for return containers
 Maintain productive relationships with internal departments, external third parties, liaising
to resolve issues
VEHICLE LOGISTIC PLANNER OCTOBER 2007 – APRIL 2010
Key Responsibilities
 Coordinate the transportation of all Honda built cars across the European market
 Organization of daily vehicle dispatch plans
 Work flow allocation to 5 trucking companies and 20 people within Honda
 Total Quality Management daily results
 Communication to all levels of Management
PARTS QUALITY JUNE 2005 – OCTOBER 2007
Key responsibilities
 Day to day investigation on Supplied parts that are of non-conformance nature
 Understanding Parts Spec’s and Quality standard requirements
 Providing a link between Suppliers and HUM
 Organising rework companies to carry out containment activities
 Representing PQ in round by round Quality meetings
 Total Quality Management daily results
 Inspection of warehouse stock and rejections

4. MATERIAL LOGISTIC STOCK CONTROL APRIL 2000 – JUNE 2005
Key responsibilities
 Day to day ordering for safety and production stock
 Responsible for work flow allocation in a team of 6
 Stock rotation
 Total Quality Management daily results
 Warehouse orders and rejection stock
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PROFESSIONAL QUALIFICATIONS
CQI Level 5 Diploma in Quality Management
CQI Level 3 Certificate in Quality Management
Distinction in Advanced GNVQ Business & Leisure
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PERSONAL
Nationality: British
Driving License: Full, Clean, UK