Customer retention strategy
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This document outlines a customer retention strategy for an online pharmacy called Meramedicare. It discusses using a multichannel approach including email, website, mobile app, call center, and social media to acquire, convert, retain, and grow customers. Key aspects of the strategy include understanding customer needs through data tracking and feedback, providing quality service and support, and creating awareness through advertisements, endorsements, and educating customers on using digital media to purchase medicines. The goal is for Meramedicare to be an innovative, passionate, transparent, and efficient team that is a smart choice for customers.
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Strategies to increase customer retention
Customer retention involves activities to reduce customer defections and is important throughout the customer lifecycle. It is crucial because it costs much less to retain existing customers than acquire new ones. Strategies for customer retention include knowing customer behavior, expectations, keeping customers engaged with tools, having a strong CRM system, delivering consistent brand experience, promoting loyalty programs, and prioritizing retention in marketing plans. Effective customer retention also uses both online and offline services to provide recommendations, alerts and bridge the customer experience.
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Customer retention is helpful in gaining customer loyalty and trust. Read this customer retention guide by OmnePresent Technologies to get a better idea of how to implement these tools.
Customer retention strategy
This document outlines a customer retention strategy for a pharmacy. It discusses the importance of understanding customers, providing quality service and support, and managing feedback and complaints. It then recommends using a multichannel approach including email, website, mobile app, call center, and social media to engage customers. Some specific tactics mentioned are email reminders and prescription delivery, search engine optimization of the website, an app for customer questions, and responding to customer issues within 12 hours. It also stresses training employees, measuring strategies, and retaining and growing customers through loyalty programs and personalized service.
Steps To Retain Existing Customers!
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Importance Of Retention
The document discusses the importance of customer retention for businesses. It notes that customer retention focuses on current customers rather than acquiring new ones. Retaining customers is more profitable for businesses as it costs less than acquiring new customers and reduces operation costs. The document also outlines various customer retention tactics and programs that businesses can implement such as frequency marketing, relationship marketing, and service guarantees.
Customer Retention Strategy
The document discusses various strategies for improving customer retention rates. It outlines factors that influence customer retention such as service quality, satisfaction, and loyalty. It then describes several models for understanding the customer retention process and analyzing customer value and segmentation. Finally, it provides examples of tactics for enhancing retention rates such as customer relationship management, targeted programs, and measuring retention through metrics like lifetime value and RFM analysis.
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High customer loyalty is one of the most important indicators of good performing companies. Since customer satisfaction is directly linked to customer loyalty it is evident`that measuring customer satisfaction without taking customer loyalty into account and vice versa would be misleading.
Customer Retention Strategies
For an updated version of this presentation: https://www.slideshare.net/clearaction/customer-retention-strategies-125750732
Is customer retention included in your marketing plans and budgets? Many companies are involving customers in 2-way conversation to build relationship strength. Trust is the #1 way to retain customers ... by preventing hassles in policies and processes ... making your company irresistible, for sustained organic growth.
See https://ClearAction.com
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Strategies to increase customer retention
Customer retention involves activities to reduce customer defections and is important throughout the customer lifecycle. It is crucial because it costs much less to retain existing customers than acquire new ones. Strategies for customer retention include knowing customer behavior, expectations, keeping customers engaged with tools, having a strong CRM system, delivering consistent brand experience, promoting loyalty programs, and prioritizing retention in marketing plans. Effective customer retention also uses both online and offline services to provide recommendations, alerts and bridge the customer experience.
Customer Retention Tools For Business
Customer retention is helpful in gaining customer loyalty and trust. Read this customer retention guide by OmnePresent Technologies to get a better idea of how to implement these tools.
Customer retention strategy
This document outlines a customer retention strategy for a pharmacy. It discusses the importance of understanding customers, providing quality service and support, and managing feedback and complaints. It then recommends using a multichannel approach including email, website, mobile app, call center, and social media to engage customers. Some specific tactics mentioned are email reminders and prescription delivery, search engine optimization of the website, an app for customer questions, and responding to customer issues within 12 hours. It also stresses training employees, measuring strategies, and retaining and growing customers through loyalty programs and personalized service.
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For an updated version of this presentation: https://www.slideshare.net/clearaction/customer-retention-strategies-125750732
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Original post: https://isenselabs.com/posts/customer-retention-strategy-10-appealing-exit-popups-with-discount-hooks
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Original post: https://isenselabs.com/posts/customer-retention-strategy-10-appealing-exit-popups-with-discount-hooks
Customer retention strategy - Rejected Slide-deck of an aspiring Product Manager
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1. Customer
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3. Customer relationship management (CRM)
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5. Successful customer relationship strategies
6. Customer relationship model
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Boost your marketing ROI
Build unshakeable customer loyalty
Unlock the full potential of your brand
Mera medicare
Mera Medicare is a healthcare platform that aims to revolutionize how customers and healthcare professionals interact. The document discusses strategies for acquiring customers for Mera Medicare, including campaigns and promotions like free trials and discounts. It also covers launching new products, determining pricing, and accepting various payment methods like credit cards and cash. Effective customer acquisition requires finding the right mix of offerings, promotions, channels and payments for each business.
Mera medicare
Mera Medicare is a healthcare platform that aims to revolutionize how customers and healthcare professionals interact. The document discusses strategies for acquiring customers for Mera Medicare, including campaigns and promotions like free trials and discounts. It also covers launching new products, determining pricing, and accepting various payment methods like credit cards and cash. Effective customer acquisition requires finding the right mix of offerings, promotions, channels and payments for each business.
Patient Loyalty: What it Takes to Earn Their Loyalty
The document discusses strategies for earning patient loyalty in healthcare. It defines loyalty and distinguishes it from satisfaction. Loyalty is built on satisfaction over multiple interactions that generate value. Earning recommendations is more important for healthcare providers than other industries due to influence on choices, but healthcare lags in customer service and loyalty. The 7 best practices outlined for building patient loyalty include quantifying loyalty economics, segmenting customers, improving digital experiences, cementing value relationships, and enabling referrals.
Essentials Of Branding
This is an introduction to branding for people that have had little exposure before.It looks at branding basics, compares marketing to branding, and briefly looks at successful marketing tactics. It also covers the elements of a marketing plan.
Mastering the Acquisition Game Strategies for Winning New Clients
Ready to win new clients?
Check out these 7 game-changing strategies for mastering client acquisition.
Read the full article: https://accountsend.com/mastering-the-acquisition-game-strategies-for-winning-new-clients/
Prospect, Connect, and Convert with Confidence
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Powering 4,000+ Sales & Business Development Teams
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Flexible Monthly Plans with No Contracts, Cancel Anytime
To learn more about how we can help you Prospect, Connect, and Convert by accessing our database of USA decision makers with accurate B2B contact info of email, phone, job title, location, company size, and more, visit our website, https://accountsend.com.
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Creating customer value, satisfaction and loyalty
The document discusses key concepts related to customer value, satisfaction, and loyalty. It defines customer value, satisfaction, and loyalty and outlines steps companies can take to deliver high customer value, increase satisfaction, and cultivate long-term customer relationships to maximize lifetime value. These include understanding customer needs and expectations, consistently meeting or exceeding them, monitoring satisfaction over time, and implementing customer relationship management strategies.
Building customer loyalty
In this era of fast-paced competition, the only way to stay afloat is to efficiently manage the most important constituent in business: the customer.
Nurse Marketing Strategies Reaching Your Audience via Email.pdf
In today's digital age, reaching your audience effectively is essential. Email marketing is a powerful tool to engage with your audience. In this presentation, we will explore strategies to reach and engage nurses through email marketing.
DIGITAL MARKETING COURSE
NIDM (National Institute Of Digital Marketing) Bangalore Is One Of The Leading Digital Marketing Institute In Bangalore, India And We Have Brand Value For The Quality Of Education Which We Provide. Our Curriculum/ Courses Are Designed with Practical knowledge are Fully For Job Orientation Bases.nidmindia.com
Creating long term loyality relationships.Chapter 5,Marketing Managment by Ph...
Cultivating strong customer relationships is at the core of customer relationship management systems. Companies empower customers by demonstrating how they address customer needs, wants, and demands. Personalized marketing uses customer data and technology to deliver individualized messages. Building loyalty requires creating superior experiences, integrating customer feedback, and developing programs that reward frequent customers. Maintaining a customer database allows analyzing transactions to better understand customers, though building such systems requires significant resources.
The True Cost of the $50 Lead
With shrinking headcount and marketing budgets, B2B marketers are more cost conscious than ever. The temptation of selecting the cheapest bidder often leads marketers to re-learn the old adage; you get what you pay for.
DENTSPLY_Story
Built on Stream's RewardStream platform, DENTSPLY Rewards is a loyalty program that enabled dental product manufacturer DENTSPLY to better engage with end customers, promote specific products, and build brand loyalty. By offering a points-based rewards system redeemable for DENTSPLY products and services, the program successfully changed customer buying behaviors, increasing sales of key brands by 14% in its first year by motivating customers to purchase a wider range of products. The innovative approach exceeded expectations and helped DENTSPLY gain greater market share and understanding of customer needs compared to relying solely on distributors for customer insights and sales.
Loyalty 2.0 ichec 25.11.2013
This document provides an agenda for a presentation on customer loyalty given by Stéphanie Duchemin on November 25th, 2013. The agenda covers an introduction to The House of Marketing, definitions of customer loyalty, examples of loyalty program set-ups, trends and challenges in loyalty programs, and alternatives to traditional loyalty programs referred to as "Loyalty 2.0". Between agenda items, the presentation includes questions for attendees and illustrations of loyalty program examples.
Customer Value Management Principles
Communications Service Providers (CSPs) live in a world where penetration rates are over 100 percent in most markets and consumers have multiple different — yet relatively similar — choices.
As CSPs strive to retain customers, they are finding that traditional marketing techniques no longer generate sufficient returns. Instead, they are turning to the concept of Customer Value Management with one-to-one personalization as a way to generate more value from their existing subscriber base.
This article discusses the importance of understanding Customer Value Management and offers five key recommendations to improve customer interactions and deliver value back to the business.
These insights are based on a podcast discussion among Jeriad Zoghby of Accenture Interactive, Dr. Rob Walker and Tom Erskine of Pegasystems.
Learn more: http://www.pega.com/solutions/by-industry/communications-and-media
Rethinking Marketing
The document discusses how retailers are eliminating brands and product lines due to having too many choices that confuse consumers. It also discusses how consumers are seeking simpler products and services with fewer features. The document suggests that marketers should shift their focus from products to customers by putting customers at the center and listening to their needs. It emphasizes the importance of customer service, market research, and customer relationship management in building customer-driven brands. The role of the Chief Customer Officer is discussed as the executive responsible for maximizing customer profitability and creating a customer-centric culture.
How To Leverage Customer Reviews In 2023: Effective Home Service Marketing St...
Home service businesses need effective marketing strategies to differentiate themselves and stay top of mind for potential customers.
Customer reviews provide social proof, build trust, and influence purchase decisions. Strategies for leveraging customer reviews include encouraging customers to leave reviews, utilizing review platforms, and showcasing positive reviews on websites.
Handling negative reviews involves responding promptly and professionally, resolving customer issues, and using feedback for improvement.
Local Wiz Marketing is a recommended marketing platform for home service businesses to manage customer reviews and optimize their marketing efforts.
Read the full article here:
https://localwiz.marketing/how-to-leverage-customer-reviews-in-2023-effective-home-service-marketing-strategies/
Check our website:
https://localwiz.marketing/
consumer behaviour Unit III
Customer Loyalty Comprehension
Meaning and definition of customer loyalty, Significance of Customer Loyalty, Customer Loyalty Ladder,
Loyalty Principles, Benefits of Customer Loyalty, Customer Loyalty and its relationship with customer
satisfaction, Customer retention and Brand Loyalty, Factors affecting customer loyalty formation, Rai-Srivastava model of customer loyalty formation, Drivers of Customer Loyalty.
RADAR - CVO as a Service.pptx
This document discusses customer value optimization, which involves identifying a company's most valuable customers, getting more value from them, and acquiring more customers like them. It outlines several key concepts for achieving this, including measuring customer lifetime value, balancing new and existing customer growth, boosting customer engagement through personalization and experiences, and leveraging customer data. The full customer value optimization framework includes developing a customer-centric culture, adopting a company-wide approach, using CLV-based measurement, implementing a data strategy and customer profiling, conducting value-based segmentation, and delivering customized experiences.
Personalize Customer Engagements Through Smarter Analytics & Marketing
Here are some ways customer analytics can help address these scenarios:
1. For fixed line customers likely to lapse, analyze tenure, spend patterns, complaints to identify at-risk customers. Offer bundles, discounts or loyalty programs tailored to their profile to boost retention.
2. For IPTV customers, analyze content viewing behavior, device usage to segment by engagement levels. Offer recommendations, content/device deals, rewards based on their interests to deepen engagement.
3. For broadband users likely to churn, examine usage trends, speed, complaints. Identify pain-points and address them proactively. Analyze usage to see who can be upsold higher speeds/plans. Offer trials/discounts on related services like streaming.
Similar to Customer retention strategy (20)
Unveiling the Customer : Decoding Involvement & Satisfaction
Unveiling the Customer : Decoding Involvement & Satisfaction
Patient Loyalty: What it Takes to Earn Their Loyalty
Patient Loyalty: What it Takes to Earn Their Loyalty
Mastering the Acquisition Game Strategies for Winning New Clients
Mastering the Acquisition Game Strategies for Winning New Clients
Nurse Marketing Strategies Reaching Your Audience via Email.pdf
Nurse Marketing Strategies Reaching Your Audience via Email.pdf
Creating long term loyality relationships.Chapter 5,Marketing Managment by Ph...
Creating long term loyality relationships.Chapter 5,Marketing Managment by Ph...
How To Leverage Customer Reviews In 2023: Effective Home Service Marketing St...
How To Leverage Customer Reviews In 2023: Effective Home Service Marketing St...
Personalize Customer Engagements Through Smarter Analytics & Marketing
Personalize Customer Engagements Through Smarter Analytics & Marketing
Recently uploaded
nursing management of patient with Empyema ppt
prepared by Prof. BLESSY THOMAS, SPN
Empyema is a disease of respiratory system It is defines as the accumulation of thick, purulent fluid within the pleural space, often with fibrin development.
Empyema is also called pyothorax or purulent pleuritis.
It’s a condition in which pus gathers in the area between the lungs and the inner surface of the chest wall. This area is known as the pleural space.
Pus is a fluid that’s filled with immune cells, dead cells, and bacteria.
Pus in the pleural space can’t be coughed out. Instead, it needs to be drained by a needle or surgery.
Empyema usually develops after pneumonia, which is an infection of the lung tissue. it is mainly caused due in infectious micro-organisms. It can be treated with medications and other measures.
The Ultimate Guide in Setting Up Market Research System in Health-Tech
How to effectively start market research in the health tech industry by defining objectives, crafting problem statements, selecting methods, identifying data collection sources, and setting clear timelines. This guide covers all the preliminary steps needed to lay a strong foundation for your research.
"Market Research it too text-booky, I am in the market for a decade, I am living research book" this is what the founder I met on the event claimed, few of my colleagues rolled their eyes. Its true that one cannot over look the real life experience, but one cannot out beat structured gold mine of market research.
Many 0 to 1 startup founders often overlook market research, but this critical step can make or break a venture, especially in health tech.
But Why do they skip it?
Limited resources—time, money, and manpower—are common culprits.
"In fact, a survey by CB Insights found that 42% of startups fail due to no market need, which is like building a spaceship to Mars only to realise you forgot the fuel."
Sudharsan Srinivasan
Operational Partner Pitchworks VC Studio
Overconfidence in their product’s success leads founders to assume it will naturally find its market, especially in health tech where patient needs, entire system issues and regulatory requirements are as complex as trying to perform brain surgery with a butter knife. Additionally, the pressure to launch quickly and the belief in their own intuition further contribute to this oversight. Yet, thorough market research in health tech could be the key to transforming a startup's vision into a life-saving reality, instead of a medical mishap waiting to happen.
Example of Market Research working
Innovaccer, founded by Abhinav Shashank in 2014, focuses on improving healthcare delivery through data-driven insights and interoperability solutions. Before launching their platform, Innovaccer conducted extensive market research to understand the challenges faced by healthcare organizations and the potential for innovation in healthcare IT.
Identifying Pain Points: Innovaccer surveyed healthcare providers to understand their difficulties with data integration, care coordination, and patient engagement. They found widespread frustration with siloed systems and inefficient workflows.
Competitive Analysis: Analyzed competitors offering similar solutions in healthcare analytics and interoperability. Identified gaps in comprehensive data aggregation, real-time analytics, and actionable insights.
Regulatory Compliance: Ensured their platform complied with HIPAA and other healthcare data privacy regulations. This compliance was crucial to gaining trust from healthcare providers wary of data security issues.
Customer Validation: Conducted pilot programs with several healthcare organizations to validate the platform's effectiveness in improving care outcomes and operational efficiency. Gathered feedback to refine features and user interface.
Bathinda ℂ𝕒𝕝𝕝 𝔾𝕚𝕣𝕝𝕤 7742996321 ℂ𝕒𝕝𝕝 𝔾𝕚𝕣𝕝𝕤 Bathinda
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EXAMINATION OF HUMAN URINE AND FAECES.pdf
This presentation will help to develop in-depth knowledge of the examination of Urine and Faeces.
Daughter's of Dr Ranjit Jagtap (Poulami & Aditi)
The story of Dr. Ranjit Jagtap's daughters is more than a tale of inherited responsibility; it's a narrative of passion, innovation, and unwavering commitment to a cause greater than oneself. In Poulami and Aditi Jagtap, we see the beautiful continuum of a father's dream and the limitless potential of compassion-driven healthcare.
Satisfying Spa Massage Experience at Just 99 AED - Malayali Kerala Spa Ajman
Satisfying Spa Massage Experience at Just 99 AED - Malayali Kerala Spa AjmanMalayali Kerala Spa Ajman
Our Spa Massage Center Ajman prioritizes efficiency to ensure a satisfying massage experience for our clients at Malayali Kerala Spa Ajman. We offer a hassle-free appointment system, effective health issue identification, and precise massage techniques.
Our Spa in Ajman stands out for its effectiveness in enhancing wellness. Our therapists focus on treating the root cause of issues, providing tailored treatments for each client. We take pride in offering the most satisfying Pakistani Spa service, adjusting treatment plans based on client feedback.
For the most result-oriented Russian Spa treatment in Ajman, visit our Massage Center. Our Russian therapists are skilled in various techniques to address health concerns. Our body-to-body massage is efficient due to individualized care and high-grade massage oils.Luxury Massage Experience at Affordable Rate - Malayali Kerala Spa Ajman
At Malayali Kerala Spa Ajman we providing the top quality massage services for our customers.
Our massage center prioritizes efficiency to ensure a quality massage experience for our clients at Malayali Kerala Spa Ajman. We offer a convenient appointment system and precise massage services.
Reach us at Villa No 7, Near Ammar Bin Yasir Street Al Rashidiya 2 - Ajman - United Arab Emirates.
Phone : +971 529818279
Digital Health in India_Health Informatics Trained Manpower _DrDevTaneja_15.0...
Digital India will need a big trained army of Health Informatics educated & trained manpower in India.
Presently, generalist IT manpower does most of the work in the healthcare industry in India. Academic Health Informatics education is not readily available at school & health university level or IT education institutions in India.
We look into the evolution of health informatics and its applications in the healthcare industry.
HIMMS TIGER resources are available to assist Health Informatics education.
Indian Health universities, IT Education institutions, and the healthcare industry must proactively collaborate to start health informatics courses on a big scale. An advocacy push from various stakeholders is also needed for this goal.
Health informatics has huge employment potential and provides a big business opportunity for the healthcare industry. A big pool of trained health informatics manpower can lead to product & service innovations on a global scale in India.
Faridkot ℂ𝕒𝕝𝕝 𝔾𝕚𝕣𝕝𝕤 7742996321 ℂ𝕒𝕝𝕝 𝔾𝕚𝕣𝕝𝕤 Faridkot
Faridkot ℂ𝕒𝕝𝕝 𝔾𝕚𝕣𝕝𝕤 7742996321 ℂ𝕒𝕝𝕝 𝔾𝕚𝕣𝕝𝕤 Faridkot
nurs fpx 4050 assessment 4 final care coordination plan.pdf
nurs fpx 4050 assessment 4 final care coordination plan.pdf
Discover the Perfect Way to Relax - Malayali Kerala Spa Ajman
Malayali Kerala Spa in Ajman, one among the top rated massage centre in ajman, welcomes you to experience high quality massage services from massage staffs from all ove rthe world! Being the best spa massage service providers, we take pride in offering traditional massage services of different countries, like
Indian Massage, Kerala Massage, Thai Massage, Pakistani Massage, Russian Massage etc
If you are seeking relaxation, pain relief, or wellness experience, our ajman spa is here for your unique needs and concerns. The services of our experienced therapists, and personalized attention will ensure that each visit will be memorable for you.
Book your appointment today and let us take you to a world of serenity and self-care. Because you deserves the best.
Emotional and Behavioural Problems in Children - Counselling and Family Thera...
A proprietary approach developed by bringing together the best of learning theories from Psychology, design principles from the world of visualization, and pedagogical methods from over a decade of training experience, that enables you to: Learn better, faster!
Monopoly PCD Pharma Franchise in Tripura
Our company incorporates various drug formulations covering pharma tablets, syrups, capsules, gels, sachets, ointments, creams, injectables.
1比1制作(uofm毕业证书)美国密歇根大学毕业证学位证书原版一模一样
原版定制【微信:bwp0011】《(uofm毕业证书)美国密歇根大学毕业证学位证书》【微信:bwp0011】成绩单 、雅思、外壳、留信学历认证永久存档查询，采用学校原版纸张、特殊工艺完全按照原版一比一制作（包括：隐形水印，阴影底纹，钢印LOGO烫金烫银，LOGO烫金烫银复合重叠，文字图案浮雕，激光镭射，紫外荧光，温感，复印防伪）行业标杆！精益求精，诚心合作，真诚制作！多年品质 ,按需精细制作，24小时接单,全套进口原装设备，十五年致力于帮助留学生解决难题，业务范围有加拿大、英国、澳洲、韩国、美国、新加坡，新西兰等学历材料，包您满意。
【业务选择办理准则】
一、工作未确定，回国需先给父母、亲戚朋友看下文凭的情况，办理一份就读学校的毕业证【微信bwp0011】文凭即可
二、回国进私企、外企、自己做生意的情况，这些单位是不查询毕业证真伪的，而且国内没有渠道去查询国外文凭的真假，也不需要提供真实教育部认证。鉴于此，办理一份毕业证【微信bwp0011】即可
三、进国企，银行，事业单位，考公务员等等，这些单位是必需要提供真实教育部认证的，办理教育部认证所需资料众多且烦琐，所有材料您都必须提供原件，我们凭借丰富的经验，快捷的绿色通道帮您快速整合材料，让您少走弯路。
留信网认证的作用:
1:该专业认证可证明留学生真实身份
2:同时对留学生所学专业登记给予评定
3:国家专业人才认证中心颁发入库证书
4:这个认证书并且可以归档倒地方
5:凡事获得留信网入网的信息将会逐步更新到个人身份内，将在公安局网内查询个人身份证信息后，同步读取人才网入库信息
6:个人职称评审加20分
7:个人信誉贷款加10分
8:在国家人才网主办的国家网络招聘大会中纳入资料，供国家高端企业选择人才
【关于价格问题（保证一手价格）】
我们所定的价格是非常合理的，而且我们现在做得单子大多数都是代理和回头客户介绍的所以一般现在有新的单子 我给客户的都是第一手的代理价格，因为我想坦诚对待大家 不想跟大家在价格方面浪费时间
对于老客户或者被老客户介绍过来的朋友，我们都会适当给一些优惠。
Electrocardiogram_20240614_173859_0000.pdf
Basics of Electrocardiogram
CONTENTS
●Conduction System of the Heart
●What is ECG or EKG?
●ECG Leads
●Normal waves of ECG.
●Dimensions of ECG.
● Abnormalities of ECG
CONDUCTION SYSTEM OF THE HEART
ECG:
●ECG is a graphic record of the electrical activity of the heart.
●Electrical activity precedes the mechanical activity of the heart.
●Electrical activity has two phases:
Depolarization- contraction of muscle
Repolarization- relaxation of muscle
ECG Leads:
●6 Chest leads
●6 Limb leads
1. Bipolar Limb Leads:
Lead 1- Between right arm(-ve) and left arm(+ve)
Lead 2- Between right arm(-ve) and left leg(+ve)
Lead 3- Between left arm(-ve)
and left leg(+ve)
2. Augmented unipolar Limb Leads:
AvR- Right arm
AvL- Left arm
AvF- Left leg
3.Chest Leads:
V1 : Over 4th intercostal
space near right sternal margin
V2: Over 4th intercostal space near left sternal margin
V3:In between V2 and V4
V4:Over left 5th intercostal space on the mid
clavicular line
V5:Over left 5th intercostal space on the anterior
axillary line
V6:Over left 5th intercostal space on the mid
axillary line.
Normal ECG:
Waves of ECG:
P Wave
•P Wave is a positive wave and the first wave in ECG.
•It is also called as atrial complex.
Cause: Atrial depolarisation
Duration: 0.1 sec
QRS Complex:
•QRS’ complex is also called the initial ventricular complex.
•‘Q’ wave is a small negative wave. It is continued as the tall ‘R’ wave, which is a positive wave.
‘R’ wave is followed by a small negative wave, the ‘S’ wave.
Cause:Ventricular depolarization and atrial repolarization
Duration: 0.08- 0.10 sec
T Wave:
•‘T’ wave is the final ventricular complex and is a positive wave.
Cause:Ventricular repolarization Duration: 0.2 sec
Intervals and Segments of ECG:
P-R Interval:
•‘P-R’ interval is the interval
between the onset of ‘P’wave and onset of ‘Q’ wave.
•‘P-R’ interval cause atrial depolarization and conduction of impulses through AV node.
Duration:0.18 (0.12 to 0.2) sec
Q-T Interval:
•‘Q-T’ interval is the interval between the onset of ‘Q’
wave and the end of ‘T’ wave.
•‘Q-T’ interval indicates the ventricular depolarization
and ventricular repolarization,
i.e. it signifies the
electrical activity in ventricles.
Duration:0.4-0.42sec
S-T Segment:
•‘S-T’ segment is the time interval between the end of ‘S’ wave and the onset of ‘T’ wave.
Duration: 0.08 sec
R-R Interval:
•‘R-R’ interval is the time interval between two consecutive ‘R’ waves.
•It signifies the duration of one cardiac cycle.
Duration: 0.8 sec
Dimension of ECG:
How to find heart rhytm of the heart?
Regular rhytm:
Irregular rhytm:
More than or less than 4
How to find heart rate using ECG?
If heart Rhytm is Regular :
Heart rate =
300/No.of large b/w 2 QRS complex
= 300/4
=75 beats/mins
How to find heart rate using ECG?
If heart Rhytm is irregular:
Heart rate = 10×No.of QRS complex in 6 sec 5large box = 1sec
5×6=30
10×7 = 70 Beats/min
Abnormalities of ECG:
Cardiac Arrythmias:
1.Tachycardia
Heart Rate more than 100 beats/min
Top 5 Benefits of Cancer Registry Services
Ensure the highest quality care for your patients with Cardiac Registry Support's cancer registry services. We support accreditation efforts and quality improvement initiatives, allowing you to benchmark performance and demonstrate adherence to best practices. Confidence starts with data. Partner with Cardiac Registry Support. For more details visit https://cardiacregistrysupport.com/cancer-registry-services/
Friendly Massage in Ajman - Malayali Kerala Spa Ajman
At Malayali Kerala Spa Ajman, Full Service includes individualized care for every client. We specifically design each massage session for the individual needs of the client. Our therapists are always willing to adjust the treatments based on the client's instruction and feedback. This guarantees that every client receives the treatment they expect.
By offering a variety of massage services, our Ajman Spa Massage Center can tackle physical, mental, and emotional illnesses. In addition, efficient identification of specific health conditions and designing treatment plans accordingly can significantly enhance the quality of massaging.
At Malayali Kerala Spa Ajman, we firmly believe that everyone should have the option to experience top-quality massage services regularly. To achieve that goal we offer cheap massage services in Ajman.
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THE SPECIAL SENCES- Unlocking the Wonders of the Special Senses: Sight, Sound...
Title: Unlocking the Wonders of the Special Senses: Sight, Sound, Smell, Taste, and Balance
Introduction:
Welcome to our captivating SlideShare presentation on the Special Senses, where we delve into the extraordinary capabilities that allow us to perceive and interact with the world around us. Join us on a sensory journey as we explore the intricate structures and functions of sight, sound, smell, taste, and balance.
The special senses are our primary means of experiencing and interpreting the environment, each sense providing unique and vital information that shapes our perceptions and responses. These senses are facilitated by highly specialized organs and complex neural pathways, enabling us to see a vibrant sunset, hear a symphony, savor a delicious meal, detect a fragrant flower, and maintain our equilibrium.
In this presentation, we will:
Visual System (Sight): Dive into the anatomy and physiology of the eye, exploring how light is converted into electrical signals and processed by the brain to create the images we see. Understand common vision disorders and the mechanisms behind corrective measures like glasses and contact lenses.
Auditory System (Hearing): Examine the structures of the ear and the process of sound wave transduction, from the outer ear to the cochlea and auditory nerve. Learn about hearing loss, auditory processing, and the advances in hearing aid technology.
Olfactory System (Smell): Discover the olfactory receptors and pathways that enable the detection of thousands of different odors. Explore the connection between smell and memory and the impact of olfactory disorders on quality of life.
Gustatory System (Taste): Uncover the taste buds and the five basic tastes – sweet, salty, sour, bitter, and umami. Delve into the interplay between taste and smell and the factors influencing our food preferences and eating habits.
Vestibular System (Balance): Investigate the inner ear structures responsible for balance and spatial orientation. Understand how the vestibular system helps maintain posture and coordination, and explore common vestibular disorders and their effects.
Through engaging visuals, interactive diagrams, and insightful explanations, we aim to illuminate the complexities of the special senses and their profound impact on our daily lives. Whether you're a student, educator, or simply curious about how we perceive the world, this presentation will provide valuable insights into the remarkable capabilities of the human sensory system.
Join us as we unlock the wonders of the special senses and gain a deeper appreciation for the intricate mechanisms that allow us to experience the richness of our environment.
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Customer retention strategy
- 3. WHO IS A CUSTOMER? A customer (sometimes known as a client, buyer, or purchaser) is the recipient of a good, service, product, or idea, obtained from a seller, vendor, or supplier for a monetary or other valuable consideration.
- 4. WHY IS IT HARD TO RETAIN CUSTOMERS? COMPETITOR’S PRODUCTS PRICE/SERVICE DIFFERENCE AFFILITY TOWARDS OTHER BRAND
- 5. MULTICHANNEL APPROACH HELPS TO WIN MARKETS AND ENCHANCE MARKET SHARE 1
- 7. EMAIL ▪ Reminders to loyal customers ▪ Prescription can be sent via email ▪ PRIVACY of the customer is maintained
- 8. Website Search engine optimization (SEO) ▪ Medicine ▪ Medicare ▪ Prescription ▪ OTC (These words should be used to pop the website on the top ot the list) WEB Web Advertisement ▪ Website should be attractive and creative ▪ Advertisement in pharmacy colleges ▪ Advertisement through social media
- 9. CREATING BUZZ MOBILE App creation “ASK ME” Customers can get their doubts cleared Can order through the app Compare prices and get suitable medicines CALL CENTRE Customers doubts should be cleared within 12 hours A unit should be appointed to handle customers complaints ADVERTISING Through social media, colleges, schools, hospitals,etc. OOH near the junctions Educating the masses regarding the usage of digital media for purchasing medicines
- 10. TRAINING ▪ Office team should be trained for handling customer complaints ▪ Soft skill training ▪ Training to handle advance technology ▪ Motivation through appreciation and incentives INTERNAL CUSTOMERS ARE EQUALLY IMPORTANT
- 11. SOCIAL MEDIA Use big image SOCIAL MEDIA
- 12. INTERNET USAGE (JAN 2015) BlackGray 243 Mn 19% 20 Mn 16% Active internet users Percentage of the population using net Active mobile internet users Percentage of the population using mobile net
- 13. Customer service Email marketing Loyalty programs personalization Accessibility Customer decision support Payment options Rating & reviews Web analysis Online survey Site performance monitoring Competitor benchmarking Usability Content targeting Brand monitoring Search engine marketing Shopping comparison Affiliate marketing MEASURE & OPTIMISE RETAIN & GROW CONVERT ACQUIRE
- 14. RETENTION PROCESS UNDERSTAND THE NEEDS OF THE CUSTOMERS PROVIDE THE REQIURED SERVICE AND SUPPORT FEEDBACK AND COMPLAINT MANAGENENT
- 15. MAIN STEPS CUSTOMER Study the needs Customer profiling Data tracking Privacy Providing the service Free home delivery Comparitive study Provide suitable option Promotion Social media Medical professionals Retailers Discount offers Awareness Educating the masses Small ads displayng the uasge of digital media for purchasing medicine Emdorsements by filmstars Feedback Usability Data mining surveys
- 16. Overall a Smart Choice THANK YOU Innovative Passionate Team TransparentEfficient