إن التعرف على احتياجات العملاء وتقديم الخدمات ذات القيمة المضافة هي من العوامل التي تحدد مدى نجاح أو فشل مؤسسات قطاع الذهب والمجوهرات. كما أن هناك المزيد والمزيد من تلك المؤسسات التي بدأت تولي أهمية كبيرة لإدارة علاقات العملاء، والتي تركز على العملاء بدلًا من المنتجات أو الخدمات، وبالأخذ بعين الاعتبار احتياجات العملاء في جميع جوانب الأعمال التجارية مما يضمن رضا العملاء. ومن خلال توفير المعلومات عن العملاء والبيانات التاريخية عنهم، فإنها تدعم مجالات مهمة وأساسية للمؤسسة، وخصوصًا في مجال المبيعات والتسويق والخدمة.
The document discusses the differences between sales and marketing. It provides examples and anecdotes to illustrate the distinctions. Marketing involves bringing products and services to customers through activities like advertising, branding, and market research. The goal is to create awareness and interest. Sales involves direct interaction with customers to close deals and get signatures. The goal is to finalize transactions. While related, marketing and sales play different but important roles in business.
This document provides guidance on career planning and job searching. It discusses the importance of self-analysis and career planning to make informed decisions about your education and career goals. Key aspects of the job search process are covered, including resume writing, interview preparation, following up after interviews, and accepting or declining job offers. The document emphasizes researching employers, customizing resumes and interviews for specific opportunities, practicing common interview questions, sending thank you notes, and handling rejections professionally.
Jordan's main touristic attractions include Petra, one of the seven wonders of the world famous for its rock-cut architecture; Jerash, with well-preserved ruins from the Greco-Roman era like temples and a colonnaded street; and the Dead Sea, the lowest point on Earth. Amman is the capital city, with ancient ruins on hills dating back over 7,000 years alongside modern areas for nightlife. Other popular destinations are Madaba known for Byzantine-era mosaics, Um Qais and Aqaba for mountain views, and Wadi Rum and Wadi Mujib for natural scenery within desert and canyon landscapes.
Hazza Alabdali is a quick learner seeking a position with an ambitious company to enhance his skills in areas like Java, SQL, Android development, and object-oriented analysis and design. He has a BSc in Computer Information Systems and training in mobile app development, and has experience with SDLC, databases, and visualization tools. His skills include Java, Android SDK, SQL, PL/SQL, and he produces well-documented code.
إن التعرف على احتياجات العملاء وتقديم الخدمات ذات القيمة المضافة هي من العوامل التي تحدد مدى نجاح أو فشل مؤسسات قطاع الذهب والمجوهرات. كما أن هناك المزيد والمزيد من تلك المؤسسات التي بدأت تولي أهمية كبيرة لإدارة علاقات العملاء، والتي تركز على العملاء بدلًا من المنتجات أو الخدمات، وبالأخذ بعين الاعتبار احتياجات العملاء في جميع جوانب الأعمال التجارية مما يضمن رضا العملاء. ومن خلال توفير المعلومات عن العملاء والبيانات التاريخية عنهم، فإنها تدعم مجالات مهمة وأساسية للمؤسسة، وخصوصًا في مجال المبيعات والتسويق والخدمة.
The document discusses the differences between sales and marketing. It provides examples and anecdotes to illustrate the distinctions. Marketing involves bringing products and services to customers through activities like advertising, branding, and market research. The goal is to create awareness and interest. Sales involves direct interaction with customers to close deals and get signatures. The goal is to finalize transactions. While related, marketing and sales play different but important roles in business.
This document provides guidance on career planning and job searching. It discusses the importance of self-analysis and career planning to make informed decisions about your education and career goals. Key aspects of the job search process are covered, including resume writing, interview preparation, following up after interviews, and accepting or declining job offers. The document emphasizes researching employers, customizing resumes and interviews for specific opportunities, practicing common interview questions, sending thank you notes, and handling rejections professionally.
Jordan's main touristic attractions include Petra, one of the seven wonders of the world famous for its rock-cut architecture; Jerash, with well-preserved ruins from the Greco-Roman era like temples and a colonnaded street; and the Dead Sea, the lowest point on Earth. Amman is the capital city, with ancient ruins on hills dating back over 7,000 years alongside modern areas for nightlife. Other popular destinations are Madaba known for Byzantine-era mosaics, Um Qais and Aqaba for mountain views, and Wadi Rum and Wadi Mujib for natural scenery within desert and canyon landscapes.
Hazza Alabdali is a quick learner seeking a position with an ambitious company to enhance his skills in areas like Java, SQL, Android development, and object-oriented analysis and design. He has a BSc in Computer Information Systems and training in mobile app development, and has experience with SDLC, databases, and visualization tools. His skills include Java, Android SDK, SQL, PL/SQL, and he produces well-documented code.
Airport Road Land Use Concept Plan | Amman InstituteAmman Institute
The document outlines the Greater Amman Municipality's metropolitan growth strategy, which includes a conceptual metropolitan growth plan and an airport corridor plan. It discusses growth projections showing Amman's population is projected to reach 6.4 million by 2025, increasing demand for housing and employment. The conceptual growth plan promotes compact urban growth and mixed-use development to make efficient use of infrastructure and limit urban sprawl. It also includes an airport corridor plan to guide development along a major transportation route.
٢٠ استراتيجية عربية فاشلة للتعامل مع الحصان الميتPeter Awad
This document does not contain any meaningful information beyond repeating the name "Peter Awad" multiple times. It provides no context or content to summarize.
Corridor Intensification Strategy (CIS) | Amman InstituteAmman Institute
The document provides development guidelines and policies for intensification along priority transportation corridors in Amman, Jordan. It establishes goals of accommodating growth in a sustainable way that supports public transit and mixed-use development. The Corridor Intensification Strategy identifies specific transportation corridors for higher density development and establishes maximum building heights, land use and zoning guidelines, and development review processes. It aims to concentrate growth in a planned manner along major roads to efficiently use infrastructure while protecting neighborhoods and cultural heritage.
The document discusses operations management and forecasting at Disney World. Disney generates daily, weekly, monthly, annual, and 5-year forecasts to plan labor, maintenance, operations, finance, and scheduling. Their forecasts are highly accurate, with errors between 0-5%, and consider factors like the economy, exchange rates, and school schedules. Aggregate planning combines appropriate resources like production rates, labor levels, and inventory to minimize costs over a planning period. It discusses capacity and demand options for aggregate planning, like changing inventory levels, workforce size, production rates, and subcontracting.
Increase the protection of the national cultural heritage and to deepen cultural exchange and cooperation with other country.
And to engage the community at large and provide more meaningful experiences where student taste success in making a real difference in the world
Demand for a product requires three factors: desire, ability to pay, and willingness to pay. Forecasting is predicting future situations under given conditions. There are different types of demand forecasting including passive, active, micro, long-term, and short-term. The objectives of demand forecasting include planning, production analysis, sales forecasting, inventory control, and supporting long-term investment programs. Common demand forecasting methods include the survey method using census or samples, collective opinion techniques like the Delphi method, and methods based on past trends like time series analysis and moving averages.
Demand forecasting is essential for businesses to plan production levels. Common demand forecasting techniques include surveys of consumer intentions, expert opinions, analysis of historical sales data, and use of economic indicators related to demand. The optimal approach considers multiple techniques and applies judgment to account for uncertain factors. Forecasts should be presented to management simply with key assumptions and margin of error highlighted.
This document discusses sales forecasting and demand forecasting. It covers the key elements of a good forecast including being timely, reliable, accurate, written, easy to understand and easy to use. It outlines the steps in the forecasting process from determining the purpose to monitoring the forecast. Finally, it describes different forecasting methods including qualitative methods like surveys and test marketing, and quantitative methods like time-series analysis and causal models. The overall goal of sales forecasting is to predict customer demand as accurately as possible.
Demand forecasting estimates future demand for a product over a period of time. Engro Foods uses a combination of qualitative, causal, and opinion poll methods for sales and demand forecasting. The qualitative method uses historical data and management judgment. The causal method links demand to economic and pricing factors. The opinion poll method collects insights from sales experts. Engro Foods could improve forecasts by also using trend and smoothing techniques.
DISPERCAM, Marketing Plan for 2011
Markeiting & IMC plan for pharmaceutical product. using modern and emotional communication concept can be used for direct marketing by medical reps.
now more about me @
http://www.slideshare.net/AbdulrhmanTantawy/atantawy-visual-resume
This document discusses various techniques for demand forecasting. It outlines factors that affect demand forecasting such as the time horizon and level of forecasting (macro, industry, or firm). Short-term forecasts are used for production scheduling and inventory management, while long-term forecasts are for strategic planning of new projects. Demand is determined by factors like income, price, demographics, and product characteristics. The document also describes qualitative methods like expert opinion and quantitative methods like time series analysis and regression for forecasting demand.
This document discusses sales forecasting, including:
1) It defines sales forecasting as predictions based on past sales performance and expected market conditions. Accurate forecasting provides benefits like optimized cash flow and the ability to plan production.
2) It outlines factors that affect forecasts like new products, prices, competition, and economic conditions. Both internal company factors and external market factors are considered.
3) It emphasizes that sales forecasting is important for all companies to generate short and medium term forecasts to aid planning, budgeting, and decision making. Time series, regression, and qualitative techniques are used.
Introduction to Site Planning. These slides should be able to provide urban planners a simple guide to factors and issues to consider in planning a a site. These slides were prepared for urban design class for masters students in Makerere University Kampala ( Uganda)
This document provides an overview of sales forecasting. It discusses that sales forecasting is an important aspect of sales management that involves estimating future sales. It describes that no single forecasting method is suitable for every situation and managers must choose methods that match their specific decision needs. Both qualitative methods like expert opinions and quantitative methods like statistical analysis can be used. The document also discusses key considerations like who is responsible for forecasts, choosing appropriate time horizons, and evaluating forecast accuracy.
Demand forecasting involves predicting future demand for a product or service under given conditions. It is classified as passive or active and aids in effective planning. Accurate demand forecasts are crucial for suppliers, manufacturers, and retailers as they inform important business decisions around finished goods, operations, and customer service. Demand forecasting can be done at the micro, industrial, or macro level and uses qualitative or quantitative approaches. Qualitative approaches include surveys, consensus methods, and test marketing while quantitative approaches use econometric models, time series analysis, and input-output models.
Airport Road Land Use Concept Plan | Amman InstituteAmman Institute
The document outlines the Greater Amman Municipality's metropolitan growth strategy, which includes a conceptual metropolitan growth plan and an airport corridor plan. It discusses growth projections showing Amman's population is projected to reach 6.4 million by 2025, increasing demand for housing and employment. The conceptual growth plan promotes compact urban growth and mixed-use development to make efficient use of infrastructure and limit urban sprawl. It also includes an airport corridor plan to guide development along a major transportation route.
٢٠ استراتيجية عربية فاشلة للتعامل مع الحصان الميتPeter Awad
This document does not contain any meaningful information beyond repeating the name "Peter Awad" multiple times. It provides no context or content to summarize.
Corridor Intensification Strategy (CIS) | Amman InstituteAmman Institute
The document provides development guidelines and policies for intensification along priority transportation corridors in Amman, Jordan. It establishes goals of accommodating growth in a sustainable way that supports public transit and mixed-use development. The Corridor Intensification Strategy identifies specific transportation corridors for higher density development and establishes maximum building heights, land use and zoning guidelines, and development review processes. It aims to concentrate growth in a planned manner along major roads to efficiently use infrastructure while protecting neighborhoods and cultural heritage.
The document discusses operations management and forecasting at Disney World. Disney generates daily, weekly, monthly, annual, and 5-year forecasts to plan labor, maintenance, operations, finance, and scheduling. Their forecasts are highly accurate, with errors between 0-5%, and consider factors like the economy, exchange rates, and school schedules. Aggregate planning combines appropriate resources like production rates, labor levels, and inventory to minimize costs over a planning period. It discusses capacity and demand options for aggregate planning, like changing inventory levels, workforce size, production rates, and subcontracting.
Increase the protection of the national cultural heritage and to deepen cultural exchange and cooperation with other country.
And to engage the community at large and provide more meaningful experiences where student taste success in making a real difference in the world
Demand for a product requires three factors: desire, ability to pay, and willingness to pay. Forecasting is predicting future situations under given conditions. There are different types of demand forecasting including passive, active, micro, long-term, and short-term. The objectives of demand forecasting include planning, production analysis, sales forecasting, inventory control, and supporting long-term investment programs. Common demand forecasting methods include the survey method using census or samples, collective opinion techniques like the Delphi method, and methods based on past trends like time series analysis and moving averages.
Demand forecasting is essential for businesses to plan production levels. Common demand forecasting techniques include surveys of consumer intentions, expert opinions, analysis of historical sales data, and use of economic indicators related to demand. The optimal approach considers multiple techniques and applies judgment to account for uncertain factors. Forecasts should be presented to management simply with key assumptions and margin of error highlighted.
This document discusses sales forecasting and demand forecasting. It covers the key elements of a good forecast including being timely, reliable, accurate, written, easy to understand and easy to use. It outlines the steps in the forecasting process from determining the purpose to monitoring the forecast. Finally, it describes different forecasting methods including qualitative methods like surveys and test marketing, and quantitative methods like time-series analysis and causal models. The overall goal of sales forecasting is to predict customer demand as accurately as possible.
Demand forecasting estimates future demand for a product over a period of time. Engro Foods uses a combination of qualitative, causal, and opinion poll methods for sales and demand forecasting. The qualitative method uses historical data and management judgment. The causal method links demand to economic and pricing factors. The opinion poll method collects insights from sales experts. Engro Foods could improve forecasts by also using trend and smoothing techniques.
DISPERCAM, Marketing Plan for 2011
Markeiting & IMC plan for pharmaceutical product. using modern and emotional communication concept can be used for direct marketing by medical reps.
now more about me @
http://www.slideshare.net/AbdulrhmanTantawy/atantawy-visual-resume
This document discusses various techniques for demand forecasting. It outlines factors that affect demand forecasting such as the time horizon and level of forecasting (macro, industry, or firm). Short-term forecasts are used for production scheduling and inventory management, while long-term forecasts are for strategic planning of new projects. Demand is determined by factors like income, price, demographics, and product characteristics. The document also describes qualitative methods like expert opinion and quantitative methods like time series analysis and regression for forecasting demand.
This document discusses sales forecasting, including:
1) It defines sales forecasting as predictions based on past sales performance and expected market conditions. Accurate forecasting provides benefits like optimized cash flow and the ability to plan production.
2) It outlines factors that affect forecasts like new products, prices, competition, and economic conditions. Both internal company factors and external market factors are considered.
3) It emphasizes that sales forecasting is important for all companies to generate short and medium term forecasts to aid planning, budgeting, and decision making. Time series, regression, and qualitative techniques are used.
Introduction to Site Planning. These slides should be able to provide urban planners a simple guide to factors and issues to consider in planning a a site. These slides were prepared for urban design class for masters students in Makerere University Kampala ( Uganda)
This document provides an overview of sales forecasting. It discusses that sales forecasting is an important aspect of sales management that involves estimating future sales. It describes that no single forecasting method is suitable for every situation and managers must choose methods that match their specific decision needs. Both qualitative methods like expert opinions and quantitative methods like statistical analysis can be used. The document also discusses key considerations like who is responsible for forecasts, choosing appropriate time horizons, and evaluating forecast accuracy.
Demand forecasting involves predicting future demand for a product or service under given conditions. It is classified as passive or active and aids in effective planning. Accurate demand forecasts are crucial for suppliers, manufacturers, and retailers as they inform important business decisions around finished goods, operations, and customer service. Demand forecasting can be done at the micro, industrial, or macro level and uses qualitative or quantitative approaches. Qualitative approaches include surveys, consensus methods, and test marketing while quantitative approaches use econometric models, time series analysis, and input-output models.
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التعامل مع المواقف الصعبة لمشاكل العملاء الغاضبين | تدريب خدمة العملاءSoftex Software House
تؤمن سوفتكس بان خدمة العملاء من اهم اسباب النجاح و الاستمرار فى الاسواق المختلفة ، من أجل خدمة أفضل لعملاء سوفتكس يتم تدريب موظفى خدمة العملاء بشكل علمى و منهجى ، هنا نشارك الجميع جزء من المادة التدريبية الخاصة بخدمة العملاء فى سوفتكس
مركز دلني - الاستثمار في قطاع تجزئة الاتصالات مشاركة في لقاء رحلة الابداع-ن...Mansour AlObaid
محاضرة قدمت في لقاء ديوانية رحلة الابداع حضرها اكثر من 850 شخص - خاصة بالاستثمار في قطاع تجزئة الاتصالات - وعرض مختصر عن خدمات مركز دلني للاعمال للمنشآت الصغيرة و المتوسطة ودوره في نشاط سعودة فطاع الاتصالات - السعودية
This document discusses effective sales management and the sales force selection process. It begins with an overview of topics to be covered, including profiling and recruiting the sales force, selecting applicants, hiring and training new salespeople. It then provides background on why sales forces are important when times are poor. The document discusses various methods for recruiting, selecting and hiring salespeople, including job analysis, descriptions and qualifications, application forms, interviews, testing, and making a final hiring decision. It also identifies common mistakes in the hiring process.
This document provides an introduction and literature review for a PhD thesis examining the standardization of marketing programs used by UK companies in the Gulf Cooperation Council (GCC) markets. It discusses the ongoing debate around standardization versus adaptation in international marketing. While there has been significant research on this topic, most studies have focused on developed markets and lacked empirical evidence. The research aims to address gaps by empirically examining standardization in the GCC markets and including both consumer and industrial companies. It provides context on the increased globalization and internationalization of business. The literature review covers various definitions of standardization and debates around related concepts like multinational versus global approaches. It establishes the need for further research to clarify the ongoing controversy and properly address standard
The document discusses the benefits of exercise for mental health. Regular physical activity can help reduce anxiety and depression and improve mood and cognitive functioning. Exercise causes chemical changes in the brain that may help protect against mental illness and improve symptoms.