To survive in today’s changing retail environment, smart organizations are working to optimize their (1) Shopping experience, (2) Operations, (3) Merchandizing and supply chain.
The most successful retailers are those who are embracing change by continuously offering customers a more compelling shopping experience through new store types, new products and better value. To effectively deliver this enhanced value, retailers must implement strategies that increase efficiency and reduce costs in the sourcing of products.
To survive in today’s changing retail environment, smart organizations are working to optimize their (1) Shopping experience, (2) Operations, (3) Merchandizing and supply chain.
The most successful retailers are those who are embracing change by continuously offering customers a more compelling shopping experience through new store types, new products and better value. To effectively deliver this enhanced value, retailers must implement strategies that increase efficiency and reduce costs in the sourcing of products.
Achieving Dialogue In The Age Of The Omni-Channel CustomerG3 Communications
"Blast" marketing strategies of the past are no longer sufficient to engage today's customers and foster loyalty. Typical campaign response rates have plummeted while customer opt-out rates have ascended, limiting your ability to converse with even your most valuable customers. New automated dialogue strategies can help retailers create a seamless experience across all channels and engage with each of their customers as individuals, connecting every customer communication - outbound, inbound, marketing, sales or service - into an ongoing dialogue where customer insight and understanding forms the basis for each and every interaction.
Leveraging Social Media as a Distribution ChannelKien M Lee
Presentation made during the 2013 Digital Media Asia Conference organized by the World Association of Newspapers and News Publishers (WAN-IFRA). Targeted for news and magazine executives and owners on how the utilization of social media is different from that of brands, and how to grow a monetizable audience
Achieving Dialogue In The Age Of The Omni-Channel CustomerG3 Communications
"Blast" marketing strategies of the past are no longer sufficient to engage today's customers and foster loyalty. Typical campaign response rates have plummeted while customer opt-out rates have ascended, limiting your ability to converse with even your most valuable customers. New automated dialogue strategies can help retailers create a seamless experience across all channels and engage with each of their customers as individuals, connecting every customer communication - outbound, inbound, marketing, sales or service - into an ongoing dialogue where customer insight and understanding forms the basis for each and every interaction.
Leveraging Social Media as a Distribution ChannelKien M Lee
Presentation made during the 2013 Digital Media Asia Conference organized by the World Association of Newspapers and News Publishers (WAN-IFRA). Targeted for news and magazine executives and owners on how the utilization of social media is different from that of brands, and how to grow a monetizable audience
Ghl systems net access w & n series presentation sept 2009 for wnbAlex Tan
NetAccess N-1000 Node Transaction Concentrator
Large- Scale Transaction Routing for Small Budgets. Connectivity Assured.
Designed for a branch or node environment, the netAccess N-1000 provides cost-effective and the fastest connectivity possible to any central payment transaction network.
Versatility is among the key features of the N-1000 in its support of all analog terminal modem connections, as well as new digital line connections and other ISDN standards. Additionally, netAccess N-1000 supports IPSEC over TCP/IP connections to the main node, which provides secure encrypted channels over a shared and un-trusted TCP/IP network. Additional security innovations includes its Active Clip Filtering (ACF), which allows only predefined and registered merchant phone numbers to access the transaction network.
NetAccess N-1000 WAN Transaction Concentrator
Large- Scale Transaction Routing for Small Budgets. Performance Multiplied.
Ghl Systems’ NetAccess W-1000 is a WAN transaction router that provides the fastest possible transaction access and routing for terminals to connect to payment hosts.
NetAccess W-1000 is a high scalable transaction network platform allowing for multiple communication channels, and can further be deployed in multiple configuration combinations, catering to large-scale requirements. Coupled with its encryption capabilities and its intelligentFailover feature, NetAccess W-1000 ensures your payment network will always stay secure - and connected.
Ghl systems net matrix terminal line encryption 2009 2010Alex Tan
NetMATRIX (Multi-Application Transaction Routing and Identification eXchange) Terminal Line Encryption - is the complete solution for banks wishing to introduce terminal line encryption into their existing POS network infrastructure.
NetAccess L-Series Payment Routers, Network transaction concentrator plug-and...Alex Tan
GHL Systems’ family of award-winning netAccess enterprise payment network devices are essentially simple, plug-and-play routing devices that provide protocol conversion and allow multiple payment devices or EDC terminals to be interconnected, and then simultaneously routing transactions quickly to multiple destination hosts – without ever having to replace or redeploy EDC terminals.
The L & X-Series payment routers are merchant-level, LAN-optimized network transaction concentrators and routers that enable EDC terminals to be networked and to perform extremely cost-effective and efficient transaction routing from these LAN terminals to the acquiring parties.
Upgrade and transform their legacy payment networks from traditional RS232 EDC terminals to RS485 or TCP/IP – without having to re-deploy or change their existing infrastructure or network
Exploit more efficient or faster wireless communications (Wi-Fi, GPRS, EDGE or HSDPA) channels
Use other communications channels as secondary pr backup links (ADSL, PSTN-ODD)
Transform variable communication costs to fixed costs
Route transactions to multiple hosts accurately and securely
Digital customer growth: Engaging customers in digital channelsTom Nickels
Digital customer growth - a framework
A business model based on customer experience
How to build a strong customer experience
Using digital transformation to build a customer centric organisation
Creating a roadmap for digital customer growth
Presented during the High Performance Marketing Conference 2013, organized by Accenture on January 24th 2013. This presentation was given by Wim van Gils of Philips.
What do industrial markets need to know when it comes to branding? Shari Worthington of Telesian Technology presented this webinar on 2/22/11. Sponsored by MCAA (@MeasureControl)
Conferencia Simultánea CISCO / Logicalis
León Grekin, Director Financial Services - Cisco Systems, Inc.
12º Congreso Internacional de Tecnología para el Negocio Financiero
Enabling superior partner collaboration and consumer engagement.Mindtree Ltd.
Mindtree partners with global CPG enterprises including 4 of the top 10 to deliver superior IT solutions. Our solutions help customers improve collaboration with their partner ecosystem and bring them closer to end consumers.
Affordable Stationery Printing Services in Jaipur | Navpack n PrintNavpack & Print
Looking for professional printing services in Jaipur? Navpack n Print offers high-quality and affordable stationery printing for all your business needs. Stand out with custom stationery designs and fast turnaround times. Contact us today for a quote!
Discover the innovative and creative projects that highlight my journey throu...dylandmeas
Discover the innovative and creative projects that highlight my journey through Full Sail University. Below, you’ll find a collection of my work showcasing my skills and expertise in digital marketing, event planning, and media production.
Buy Verified PayPal Account | Buy Google 5 Star Reviewsusawebmarket
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Cracking the Workplace Discipline Code Main.pptxWorkforce Group
Cultivating and maintaining discipline within teams is a critical differentiator for successful organisations.
Forward-thinking leaders and business managers understand the impact that discipline has on organisational success. A disciplined workforce operates with clarity, focus, and a shared understanding of expectations, ultimately driving better results, optimising productivity, and facilitating seamless collaboration.
Although discipline is not a one-size-fits-all approach, it can help create a work environment that encourages personal growth and accountability rather than solely relying on punitive measures.
In this deck, you will learn the significance of workplace discipline for organisational success. You’ll also learn
• Four (4) workplace discipline methods you should consider
• The best and most practical approach to implementing workplace discipline.
• Three (3) key tips to maintain a disciplined workplace.
The world of search engine optimization (SEO) is buzzing with discussions after Google confirmed that around 2,500 leaked internal documents related to its Search feature are indeed authentic. The revelation has sparked significant concerns within the SEO community. The leaked documents were initially reported by SEO experts Rand Fishkin and Mike King, igniting widespread analysis and discourse. For More Info:- https://news.arihantwebtech.com/search-disrupted-googles-leaked-documents-rock-the-seo-world/
Personal Brand Statement:
As an Army veteran dedicated to lifelong learning, I bring a disciplined, strategic mindset to my pursuits. I am constantly expanding my knowledge to innovate and lead effectively. My journey is driven by a commitment to excellence, and to make a meaningful impact in the world.
Kseniya Leshchenko: Shared development support service model as the way to ma...Lviv Startup Club
Kseniya Leshchenko: Shared development support service model as the way to make small projects with small budgets profitable for the company (UA)
Kyiv PMDay 2024 Summer
Website – www.pmday.org
Youtube – https://www.youtube.com/startuplviv
FB – https://www.facebook.com/pmdayconference
Premium MEAN Stack Development Solutions for Modern BusinessesSynapseIndia
Stay ahead of the curve with our premium MEAN Stack Development Solutions. Our expert developers utilize MongoDB, Express.js, AngularJS, and Node.js to create modern and responsive web applications. Trust us for cutting-edge solutions that drive your business growth and success.
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LA HUG - Video Testimonials with Chynna Morgan - June 2024Lital Barkan
Have you ever heard that user-generated content or video testimonials can take your brand to the next level? We will explore how you can effectively use video testimonials to leverage and boost your sales, content strategy, and increase your CRM data.🤯
We will dig deeper into:
1. How to capture video testimonials that convert from your audience 🎥
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3. How you can capture more CRM data to understand your audience better through video testimonials. 📊
What is the TDS Return Filing Due Date for FY 2024-25.pdfseoforlegalpillers
It is crucial for the taxpayers to understand about the TDS Return Filing Due Date, so that they can fulfill your TDS obligations efficiently. Taxpayers can avoid penalties by sticking to the deadlines and by accurate filing of TDS. Timely filing of TDS will make sure about the availability of tax credits. You can also seek the professional guidance of experts like Legal Pillers for timely filing of the TDS Return.
3.0 Project 2_ Developing My Brand Identity Kit.pptxtanyjahb
A personal brand exploration presentation summarizes an individual's unique qualities and goals, covering strengths, values, passions, and target audience. It helps individuals understand what makes them stand out, their desired image, and how they aim to achieve it.
"𝑩𝑬𝑮𝑼𝑵 𝑾𝑰𝑻𝑯 𝑻𝑱 𝑰𝑺 𝑯𝑨𝑳𝑭 𝑫𝑶𝑵𝑬"
𝐓𝐉 𝐂𝐨𝐦𝐬 (𝐓𝐉 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬) is a professional event agency that includes experts in the event-organizing market in Vietnam, Korea, and ASEAN countries. We provide unlimited types of events from Music concerts, Fan meetings, and Culture festivals to Corporate events, Internal company events, Golf tournaments, MICE events, and Exhibitions.
𝐓𝐉 𝐂𝐨𝐦𝐬 provides unlimited package services including such as Event organizing, Event planning, Event production, Manpower, PR marketing, Design 2D/3D, VIP protocols, Interpreter agency, etc.
Sports events - Golf competitions/billiards competitions/company sports events: dynamic and challenging
⭐ 𝐅𝐞𝐚𝐭𝐮𝐫𝐞𝐝 𝐩𝐫𝐨𝐣𝐞𝐜𝐭𝐬:
➢ 2024 BAEKHYUN [Lonsdaleite] IN HO CHI MINH
➢ SUPER JUNIOR-L.S.S. THE SHOW : Th3ee Guys in HO CHI MINH
➢FreenBecky 1st Fan Meeting in Vietnam
➢CHILDREN ART EXHIBITION 2024: BEYOND BARRIERS
➢ WOW K-Music Festival 2023
➢ Winner [CROSS] Tour in HCM
➢ Super Show 9 in HCM with Super Junior
➢ HCMC - Gyeongsangbuk-do Culture and Tourism Festival
➢ Korean Vietnam Partnership - Fair with LG
➢ Korean President visits Samsung Electronics R&D Center
➢ Vietnam Food Expo with Lotte Wellfood
"𝐄𝐯𝐞𝐫𝐲 𝐞𝐯𝐞𝐧𝐭 𝐢𝐬 𝐚 𝐬𝐭𝐨𝐫𝐲, 𝐚 𝐬𝐩𝐞𝐜𝐢𝐚𝐥 𝐣𝐨𝐮𝐫𝐧𝐞𝐲. 𝐖𝐞 𝐚𝐥𝐰𝐚𝐲𝐬 𝐛𝐞𝐥𝐢𝐞𝐯𝐞 𝐭𝐡𝐚𝐭 𝐬𝐡𝐨𝐫𝐭𝐥𝐲 𝐲𝐨𝐮 𝐰𝐢𝐥𝐥 𝐛𝐞 𝐚 𝐩𝐚𝐫𝐭 𝐨𝐟 𝐨𝐮𝐫 𝐬𝐭𝐨𝐫𝐢𝐞𝐬."
Enterprise Excellence is Inclusive Excellence.pdfKaiNexus
Enterprise excellence and inclusive excellence are closely linked, and real-world challenges have shown that both are essential to the success of any organization. To achieve enterprise excellence, organizations must focus on improving their operations and processes while creating an inclusive environment that engages everyone. In this interactive session, the facilitator will highlight commonly established business practices and how they limit our ability to engage everyone every day. More importantly, though, participants will likely gain increased awareness of what we can do differently to maximize enterprise excellence through deliberate inclusion.
What is Enterprise Excellence?
Enterprise Excellence is a holistic approach that's aimed at achieving world-class performance across all aspects of the organization.
What might I learn?
A way to engage all in creating Inclusive Excellence. Lessons from the US military and their parallels to the story of Harry Potter. How belt systems and CI teams can destroy inclusive practices. How leadership language invites people to the party. There are three things leaders can do to engage everyone every day: maximizing psychological safety to create environments where folks learn, contribute, and challenge the status quo.
Who might benefit? Anyone and everyone leading folks from the shop floor to top floor.
Dr. William Harvey is a seasoned Operations Leader with extensive experience in chemical processing, manufacturing, and operations management. At Michelman, he currently oversees multiple sites, leading teams in strategic planning and coaching/practicing continuous improvement. William is set to start his eighth year of teaching at the University of Cincinnati where he teaches marketing, finance, and management. William holds various certifications in change management, quality, leadership, operational excellence, team building, and DiSC, among others.
2. By way of introduction
I’m Chris Poole
23 years at Procter &Gamble, working in
– sales / customer service / physical distribution
Head of Supply Chain at PA Consulting
Director of Value Chain at B&Q
3. So what to cover
What leading edge companies are already doing
in Supply Chain
How they have made supply chain a commercial
competitive edge
What this means in real life – tips on what you
can do to get started
4. What leading edge companies are already doing…
Have relentless focus on the consumer and the customer end-to-end
A changed mindset!
FROM
The supply chain are just cost centres. The drivers for investment
have been simplification, automation and cost reduction.
TO
The supply chain is regarded as a business driver, with investment
targeted at delighting the consumer at the point of sale.
5. What leading edge companies are already doing…
Have relentless focus on the consumer and the customer end-to-end
Consumer is boss
win at two moments of truth
In-store At home
Right price Delivers on
Right quality usage promise
Right place
Right time
Right product
6. What leading edge companies are already doing…
Have relentless focus on the consumer and the customer end-to-end
Design the entire supply chain from the shelf back – invest in what it takes to win with
consumers and with customers (to get to consumers).
Invest in the supply chain to make product and service differentiations which build
top line growth
Line up all supply chain stakeholders to focus on winning with consumers – ensure
that they know how they contribute.
Collaborate with customers and suppliers
Get senior business management active leadership
Procter and Gamble initiated their consumer driven supply chain initiative
six years ago. It was only successful when led directly from the highest
levels within the organisation. As a result, Procter and Gamble have seen
a 17% improvement in perfect order performance.
7. What leading edge companies are already doing…
Balance global scale with local response
Create flexibility to have different supply chains to reach different markets and different
customers/different needs within customers
.
Continue to relentlessly reduce costs in ‘non customer facing’ activities – eg standard
processes and systems where they provide increased ‘back office’ efficiency so that the
all differentiation is focussed on customers and consumers
Tesco demand multi-format products to satisfy the high variations required
to best support a Tesco-Extra store vs a Metro store.
Argos (UK catalogue retailer) is now dealing with almost equal volumes of
in-store and on-line purchases and an even balance of in-store collections
vs deliveries – and they are market leader
8. So what to cover
What leading edge companies are already doing
in Supply Chain
How they have made supply chain a commercial
competitive edge
What this means in real life – tips on what you
can do to get started
9. A commercial competitive edge…
…
How they have made supply chain a competitive edge
Secure the basics
Product availability
LEAD
Right first time order to cash cycle Playing to
WIN
Electronic Trading
Forecasting collaboratively with VALUE
Customers – especially on promotions Efficient SC to shelf
and new initiatives
Ensuring
BASICS don’t lose
Excellent in execution
Foundation
Understand own SC
FOUNDATION
Understand customer SC strategy
Getting in to the game
10. A commercial competitive edge…
…
How they have made supply chain a competitive edge
Customer service innovation
Lead Customers – create templates for
others to follow
LEAD
Playing to
WIN
VALUE
To maximise value Efficient SC to shelf
Efficient product portfolio / complexity
management
Ensuring
BASICS
Differentiated product and services Excellent in execution
don’t lose
Shelf ready packaging
Focus on shelf availability FOUNDATION
Getting in to the game
Cost effective replenishment process
11. A commercial competitive edge…
…
How they have made supply chain a competitive edge
External focus
measures aligned with
customers and consumers
Synchronisation Flawless Execution
Real time information flow get the basics right
Consumer driven supply
Joint supply chain
Loss elimination value creation
Take out non value added time, working with customers to
inventory and complexity improve service and reduce cost
Responsiveness
Product and service differentiations
12. So what to cover
What leading edge companies are already doing
in Supply Chain
How they have made supply chain a commercial
competitive edge
What this means in real life – tips to get started
13. What this means in real life
External Focus / Flawless Execution
Overall:
Be clear on what Customers and Consumers want – deliver it (or have good reasons not to!). Line up
whole organization so that they know how they contribute to Customer satisfaction
Specifics:
Focus on service throughout the organization – be clear on metrics to align the organization and
make the metrics visible – eg shelf availability on Plant scorecards
Get close to Customer Service / Logistics / Planning ‘all in the boat together’ – eg daily task force
meetings for big promotions and new introductions
Be absolutely consistent in application across Plants / seek out best practice and ensure re-
application
Measure and track success with Customer measures as well as your own
Religiously root cause ‘Top 10’ service misses and make sure that they do not happen again
Understand Customer requirements and how they measure your performance – go out and visit
them / get them into your Plants – when was the last time you went to see a Customer?
Ensure Suppliers and logistics providers are clear on the ‘service and cost’ focus and provide
incentives to for them deliver – eg Supplier Business Development teams
14. What this means in real life
Joint Supply Chain Value Creation / Responsiveness
Overall:
Be flexible and responsive = better service which means more business / more flexibility means more
commercial opportunities
Specifics:
Work closely with Customer Service to align expectations – eg Go to Market and Operating
Strategies aligned at start of year – gaps identified and worked through up front
Accept that forecasts will be wrong – and work to provide manufacturing flexibility within defined
parameters
Provide capability to be able to efficiently execute product and service differentiations which can
build volume – eg special packs / pallet height differentiation / pack stickers - these are here already
and will only stay and increase
Have the manufacturing flexibility to take advantage of business opportunities – eg power sku’s
Be flexible to make more sku’s every day – produce to demand rather than to forecast
Find ways of making smaller batches more frequently – eg through faster changeovers.
Be open to make changes to your delivery ‘method’ – full pallets / layers / trays / cases and
manufacture and pack these on the line
15. What this means in real life
Loss Elimination / Synchronization
Overall:
Absolutely continue to keep rigorous control of costs and ensure that any flexibility is rigidly justified.
Where possible synchronize information flow up the supply chain and product flow down – in order to
ensure end to end visibility
Specifics:
Continue what you undoubtedly already do on waste and cost elimination – BUT not at the expense
of service!
Ensure best practice is identified and spread across the network – eg horizontal process teams led
by line managers
Flag inefficiencies to the business – especially those which come from the service approach – this is
not ‘open season’ for Sales and Marketing – ensure that extra cost is transparent so that return on
investment is clear
Have a relentless and disciplined approach to Obsoletes elimination – you have to make room for
the new co-differentiation
Track the location and amount of product and raw materials in the Supply Chain to ensure eliminate
buffers / deliver in line with demand
16. These are the important things:
These are the important things:
• Start with mindset change – be clear that Consumer is Boss and Service is the start
point for all you do
Not rocket science – ensure strong execution of the basics – be disciplined on
process deployment
Disciplined adherence to agreed processes and ‘zero tolerance’ tracking to ensure
adherence
Ensure single processes across the business