Lívio Pereira has over 15 years of experience in customer service and management roles with Mcel-Mozambique Celular in Nampula, Mozambique. He holds a Licenc in Admnistration and Educational Management from Universidade Pedagogia Nampula. His experience includes managing small and medium businesses, handling customer complaints, increasing the customer database, and ensuring quality of service. Currently he supervises a shop and supports staff to meet goals while maintaining product availability and quality standards. He also has experience with logistics, administration, strategic planning, and founding a volunteer association.
Small Axe is a multi-disciplinary team of strategists, creatives,
engineers and analysts. Together, they partner with courageous
causes to change the world with creative communications
http://weare.thesmallaxe.com/
Small Axe is a multi-disciplinary team of strategists, creatives,
engineers and analysts. Together, they partner with courageous
causes to change the world with creative communications
http://weare.thesmallaxe.com/
Food waste global crisis, global opportunity - steven m. finn - feb 2015Steven M. Finn
Presentation at Cabrini College's conference on the Convergence of Childhood Obesity and Hunger in Philadelphia (February, 2015). This session demonstrated the related problems of hunger, obesity, and food waste and the significant opportunity in capturing and redirecting high-quality calories to improve child nutrition.
The Power of Shared services at Norfolk Educational Services (NES) Sits 2014TOPdesk
Norfolk Educational Services’ explains how to successfully integrate IT, HR and FM.
Stuart Mullineux, Director of Campus Services, understands pitfalls and how to use tools like TOPdesk to achieve seamless collaboration. Shared services is an efficient, financially enticing solution, but can be challenging. The presentation discusses shared services benefits, the power of a single point of contact, and how to involve all stakeholders in the process.
1. Lívio Pereira
Bairro de Muahivire, 03, +258 82 3192800
Nampula, Mozambique Livpereira76@gmail.com
EDUCATION
Universidade Pedagogia Nampula Nampula, Moçambique
Licenc in Admnistration and Educational Management January 2014
Pemba Secundary School Pemba, Mozambique
November 1996
Pre-University Novembro 1996
underway
PROFESIONAL EXPERIENCE
Mcel-Mozambique Celular Augost 2002- 2010
Corporate Nampula, Mozambique
• Manager of small and medium-sized companies.
• Manage customer complaints and needs
• Disclose new services and products,
• Increase customer database
• Ensure customer quality
Mcel-Mozambique Celular Augost 2010-Present
Shop -Supervisor Nampula, Mozambique
• Ensure de quality of the company image and quality of service
• Support staff to ensure the goals are met
• Control the availability of product stock
• Order products in advance
• Update targets off staff evaluation
• Ensure that all operation be registered in the Workflow system
• Ensure that the standards of quality and environment are fulfilled in the integral
• Customer loyalty
Key responsibilities include
2. Lívio Pereira
• As part of the Mcel Extended Leadership and Senior Management Teams: support decision processes for
managing and supervising customer services in Nampula.
Logistics and Administrative Experience
• Make purchases and purchases of desktop material
• Ordering and managing vehicle fuels the are the responsibility of store
• Make staff assessment
• Make annual strategic plan
Voluntary Work Experience
AUVI ( United Association for life) www.auvi.comunidades.net November 2015
• Founding member of AUVI
Computer Skills: Rapid and flexible use of Microsoft (Word, Excel, Power Point, Outlook), Accpack, Eworkflow, BSCS
Languages: English (fluent); Portuguese (fluent); Spanish (basic)
Drive Licence