Cultural Sensitivity and Diversity in Workplace
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Diversity and Cultural Sensitivity in the Workplace This document discusses diversity and cultural sensitivity in the workplace. It begins by defining diversity as recognizing each person's unique talents, skills, backgrounds and beliefs. It then discusses some of the challenges of cross-cultural communication, including assumptions of superiority, correctness and universality. However, it also outlines advantages for organizations, such as promoting creativity, stronger problem solving and competitive advantage. Finally, it provides an example comparing cultural differences between communicating achievements in Latino versus US work cultures.
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Week 7Comments to fourPower and InfluenceCarlissaDaft d.docx
Week 7:Comments to four
Power and Influence
Carlissa
Daft defines influence as the effect a person’s actions have on the attitude, values, beliefs or actions of others (p.369).
There is an expression that says first impressions last a lifetime. When you meet someone for the very first time your actions, behavior, body language, and posture will automatically “influence” them. Even the way you speak and your tone of voice can influence a person’s perception of you. This will give them a negative or positive impression of you.
In the video Amy Cuddy talked about power and power poses that can help people on an individual basis. She mentioned how these power poses can help one feel empowered and if you feel empowered this can help you get that job or promotion. This will help the way you act and the way you perceive things. Other traits that go along with power are confidence, aggressiveness, courage, charisma, knowledge, and dominance.
Sometimes, well a lot of times people are intimidated by power.
I thought it was interesting when she mentioned how the feeling of power can affect our hormones, high testosterone and low cortisol.
One thing that stood out for me in this video is “making yourself small”. I am always conscience of my posture but I never really thought about the everyday little things that I may do that may make myself seem small so I have to keep an eye out. I can’t say I have a sparkling personality and perform gestures that may make me seem small (
I enjoyed Amy’s presentation. Wonder Woman took me way back. Come to think of it most of the superheroes pose that way.
Chelsey
Power can influence others significantly whether it is through body language, as discussed in the video or verbal communication. Power determines aspects within an organization like who gets promoted and who does not get promoted. Power can influence people to do what they want, when they want establishing a sort of dependency. If someone looks at a leader within an organization as having power, people within the organization are more likely to develop a dependency on this person whether it be for information, resources, cooperation and more. As a leader to establish a sense of power within an organization could also help to encourage employees to perform work at the best of their ability. If you know the leader of an organization can supply you with what you need to get the job done, as am employee, you should work to use that to your advantage. In the video, Cuddy explains the significance of body language and how you present your body language as a leader. If you cross your arms, hunch your shoulders, or have close-closed contact with your body, that will affect how employees look at you and the power that you have over them. As a leader, if you are always crossing your arms and not presenting your body language in an assertive manner with closed postures, employees may not take you as serious and cause them to not take the job as serious, affecting .
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Cultural Sensitivity and Diversity in Workplace
- 1. Diversity and Cultural Sensitivity in Workplace Prerna Tiwary MBA-Oct'18
- 2. OBJECTIVES Introduction and Meaning Challenges Advantages for organisation Understanding the context with Example
- 3. Introduction and Meaning Diversity is the way of life. It can either be considered as a melting pot or a mixing bowl. Meaning of Diversity: Recognition that each of the different people at work are unique in their own way. Either it be talent, skills, personality, traits, physical abilities, personal background, cultural belief, thoughts, point of view, etc. Its about “Learning from others” who are not the same about respect for all, dignity and about creating workplace environments and practices that encourages learning from others and captures the advantages of diverse perspective.
- 4. Characteristics Primary Characteristics : The characteristics we are born with. E.g : Eye color, Gender, Hair Color, Race, birth defects and skin color. Secondary Characteristics : ● Religion – Education, Status ● Geographical Location – Dress, Skills ● Political Condition – Marital Status, Tertiary Charateristics linked to personality and style.
- 5. Challenges of Cross Cultural Communications There are assumptions that makes it difficult to accept others who are different from us. They includes : Assumption of Superiority : I am better. Assumption of correctness : My way is the correct way. Assumption of universality : We are all humans. But if you are less than me you must be a sub-human. Other barriers are : Prejudice, Perceptions, Stereotypes and Discrimination.
- 6. Advantages For Organization Helps to appreciate our differences and the potential value they bring to the organisation. It promotes stronger and healthier organisation. Promotes creativity and greater variety of solutions to the problems. Promotes greater productivity and competitive advantage.
- 7. Example LATINO USA In Latino employees are being taught that their works should do the talking instead of them talking about their achievements. Whereas, in USA people don't get promoted if they don't know or speak about their achievements as the companies in USA expects that their employee should promote their contribution towards the organisation.
- 8. Thank you.