Carole T. Jakes is a senior pharmaceutical territory manager with over 15 years of experience selling prescription drugs to physicians in the Chicago area. She has a proven track record of exceeding sales quotas and consistently ranking in the top 10-20% nationally and regionally. Her key accomplishments include successful product launches and developing relationships with prominent hospitals and physician leaders. Jakes is skilled in territory development, marketing, product promotion, and negotiating formulary access.

1. 1CAROLE T. JAKES
4033 S. Vincennes Avenue • Chicago, IL 60653
(773) 339-3034• 1stcarole@gmail.com
SENIOR PHARMACEUTICAL TERRITORY MANAGER
Results-driven, highly-motivated senior pharmaceutical sales professional with a proven 15+ year record of achievements
and top regional/national rankings for selling to multi-specialty physicians, teaching institutions, clinics, and managed care
organizations. Key sales and leadership distinctions with Abbvie/Abbott include: (1) Successful launch- ranked #1 in
Viekira volume S1-2015; (2) Generated over 110% of quota for Kaletra in 2015 (3) Top 3 in Region in 2013 (4)
developing KOLs with well-respected Endocrinologists, Cardiologists, and Internists throughout Chicago; and (5)
penetrating and developing relationships inside major teaching hospitals. Sales results are supported by a strong
understanding of the Chicago medical market and managed care industry. Additional pharmaceutical sales strengths and
distinctions include:
• Territory Development • Top Regional/National Rankings • Community Leadership
• Patient Advocacy • Marketing Field Liason • Regional Advisory Board
• Team Coordinator • District Field Trainer • Journal Club Development
• Specialty Market Development • Product Launch Campaigns • Formulary Negotiations
PROFESSIONAL EXPERIENCE
ABBVIE / ABBOTT LABORATORIES, Chicago, IL (2000 to 2016)
Level 3 Territory Manager (2008-Present)
Level 2 Senior Sales Representative (2004-2008)
Level 1 Sales Representative (2000-2004)
Driving prescription volume and market share through sales efforts targeting Infectious Disease, Cardiologists,
Endocrinologists, Internists, NPs, PAs, and Pharmacists in major hospitals, teaching institutions and clinics in Chicago.
Represented a diverse product portfolio covering the Illinois Medical District throughout my career. Promotion of Kaletra
and Viekira Pak (launched 2014). Previously promoted a testosterone replacement therapy product (Androgel 1.62%) and a
portfolio of cholesterol lowering agents (Trilipix, Simcor, and Niaspan) launched first two. Additional products included
Mavik and Tarka (high blood pressure treatments), Omnicef and Biaxin XL (antibiotics; launched both), TriCor
145(cholesterol treatment; launched), and Synthroid (thyroid medication).
Certified in Basic Competency in Clinical Lipidology (BCCL) from National Lipid Association (2012)
Sales territory: Chicago Medical District, Loyola Medical Center, Hines VA, Milwaukee WI, Madison WI, Rockford,
Aurora, Champaign/Urbana, Springfield IL
Sales Accomplishments:
• Ranked top 10% in Viekira volume (Q2-Q3 2015) for HIV division.
• Overachieved Kaletra volume- 111%; market share- 118% (Q3-2015).
• Ranked in Top 3 in Region for Q1 Trilipix redemption savings card results (2013).
• Achieved 104.52% of quota across the entire product portfolio (2012).
• Consolidated two territories into one (Oak Lawn & Chicago South) and created routing; outperformed District,
Region, and Area immediately following consolidation (2011).
• Ranked #4 in Region with 101% Synthroid quota accomplishment (2010).
• Increased rank to #3 in Region for 99.9% Synthroid quota attainment (2009).
• Ranked #5 in Region for 98.4% Synthroid quota accomplishment (2008).
• Recognized as National Spiff winner for Niaspan and Tricor and ranked #5 in Nation (2007).
• Achieved Rising Star status for ranking in the Top 15% of the Nation (2007, 2011).
• Ranked in the Top 20% of the Area (2006)
• Ranked in the Top 20% of the Area (2005).
• Finished #3 in the U.S. for Biaxin market share growth (2004).
• Ranked in the Top 10 Nationally for Biaxin market share growth (2003).

2. Leadership Contributions:
• Served as a Kaletra marketing field liason in 2014 to consult on new materials and sales strategies.
• Selected and served as a District Field Trainer (2007-2011) to work with new reps and provide
training on data analysis, sales calls, and territory management.
• Set up routing for 3 former teams (3 to 5 reps each) that maximized account penetration and sales call frequency.
• Established a weekly detail call to discuss field issues and ensure consistent messaging across the district.
• Hand-picked as only rep in the District to serve on the Regional Advisory Board (2008, 2013).
• Selected as Team Coordinator (2006, 2007) to provide sales and leadership direction for the sales team and serve as
a liaison to the District Manager.
• Developed KOLs with well-respected Endocrinologists, Cardiologists, and Internists throughout the territory.
• Worked extensively with sales reps and internal departments ( Account Executives, Men’s Health Educator, and
Nurse Connectors) to advocate for account access, establish partnerships, and set up/lead portfolio presentations to
physicians and medical directors.
• Played a key role in securing Trilipix on the Illinois Department of Public Aid (IDPA) formulary; led initiative for
prior authorizations and engaging P&T committee members in dialogue concerning Trilipix.
Teaching Hospital Accomplishments:
• Recognized for business acumen in gaining access to key teaching hospital accounts, including:
- Northwestern - Mercy Hospital - Rush - Trinity Hospital
- Little Company of Mary - UIC - Cook County - Christ Hospital
- University of Chicago - Metro South - Loyola - Gottlieb
- St. Mary - St. Joseph - UW Madison - Medical College of WI
• University of Chicago: Fostered a relationship with Cardiology Department Chairman to gain access to
invitation only events (Research Day, Fellow Journal Club, Saturday Lecture Events).
• Loyola Medical Center: Assisted in consultation of Loyola’s first Cardiovascular Symposium, including event
location and role of industry; introduced a Journal Club with the Cardiology Fellows.
• Northwestern Hospital (home for multiple Cardiology Opinion Leaders): Met often with KOLs and Lipid Nurses to
update training and seek consultation; participated in Heart Failure and Heart Disease in Women Conference.
• University of Illinois: Held monthly Cardiology department lunches to build relationships with Attending
Physicians and Fellows; grew relationship with specialty pharmacies on campus.
• Rush Medical Center: Established strong relationship with University Cardiologist while sponsoring Go Red
programs and Bubble Conference for Cardiovascular Research.
• Cook County Hospital: Committee member for C2P (Connect to Protect) targeting at risk youth for HIV
• AIDS Foundation of Chicago: Community partner for Step Up-Get Tested.
ENTERPRISE RENT A CAR, Illinois & Indiana locations (1990 - 1998)
Area Sales Manager (1996-1998) / Branch Manager (1992-1996)
Assistant Manager (1991) / Management Assistant (1991)
Management Trainee (1990)
Promoted rapidly through the above five positions based on consistent record of goal attainment and contributions to the
success of several locations for this nationally recognized rental car company.
• Contributed to the success of the organization as an Area Sales Manager by researching and scouting potential new
locations for new Enterprise branches; developing training programs for new hires; evaluating key employees for
management promotions; training managers on strategies for increasing revenue growth and performance metrics;
and negotiating contract pricing for large volume accounts.
• Developed and implemented sales/marketing strategies that increased market share and increased the rental car fleet
by more than 100% while simultaneously reducing operating expenses at the Stony Island branch.
• Earned additional recognition as a Branch Manager for establishing a self-sufficient satellite location in a low
volume rural market and expanding market penetration by opening new locations in Kankakee, IL and Demotte, IN.
• Served as a Corporate Diversity Team Member and held meetings with the President of Enterprise to recommend
initiatives and ideas for honoring/recognizing the value of employee diversity within the organization's culture.
EDUCATION
THE UNIVERSITY OF TENNESSEE, Knoxville, TN
Bachelor of Science in Business Administration, Marketing