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Crowds, Clouds & Crisis
The document discusses the role of social computing, clouds, and crowds in disaster management, using the 2010 Haiti earthquake as a case study. It highlights challenges like information silos, organizational boundaries, and issues with version control while proposing a collaborative approach involving multiple technologies. The focus is on integrating community efforts and private sector support to enhance crisis information management.
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More from Gisli Olafsson
Crowds, Clouds & Crisis
- 1. Disaster Social ComputingCrowds,Clouds and CrisisGísli ÓlafssonDisaster Management – Technical AdvisorMicrosoft CorporationEmail: gislio@microsoft.comBlog:http://blogs.msdn.com/disaster/Twitter: @gislio
- 2. IntroductionThe CrowdsThe CloudsWayForwardAgenda
- 3. Port-au-PrinceHaiti – January12, 2010
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- 5. Facebook – HotelMontana
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- 11. Coordination on theground
- 12. Information Management –on the ground
- 13. Big World –Small World
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- 15. What are theissues and limitations?Information silosTime zone differencesOrganizational boundariesInformation capture/persistenceLack of efficiency/delaysVersion control issuesSecurity violationsAccess issuesEtc.ConsumersocialnetworksPhoneHow People Work Together NowE-mailFaxFace-to-faceMessagingFile sharesPaper-based
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- 19. Discussion BoardsCommentsPodcastingShared CalendarsMicrobloggingVersioningProfilesDocumentLibrariesTeam SitesTagsBlogsTask ListsWikisSurveysRatingsEnterpriseCollaborationCapabilitiesSocialComputingTechnologiesDisasterCommunitiesThe Need for Communities
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- 22. Tag Profile PagesSHARECREATEOfficeClient Co-Authoring
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- 28. Outlook Synch &Social Connector
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- 32. Office Web AppsSharePoint2010 Communities PlatformSocial Bookmarks
- 33. Ask Me About,Colleague & Expertise Suggestions
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- 35. People & ExpertiseSearch
- 36. Organization BrowserNETWORKFINDSocial &Taxonomy Tags
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- 39. Photos, Contact Card,Presence everywhere
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- 41. On and offworkloads (e.g. batch job)
- 42. Over provisioned capacityis wasted
- 43. Time to marketcan be cumbersome
- 44. Successful services needsto grow/scale
- 45. Keeping up w/growthis big IT challenge
- 46. Complex lead timefor deployment“On and Off ““Growing Fast“ InactivityPeriod Compute Compute Average UsageUsageAverageTime Time Services with micro seasonality trends
- 47. Peaks due toperiodic increased demand
- 48. IT complexity andwasted capacity
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- 50. Sudden spike impactsperformance
- 51. Can’t over provisionfor extreme cases “Unpredictable Bursting“ “Predictable Bursting“ Optimal Cloud Workload PatternsCompute Compute Average UsageAverage UsageTime Time
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- 56. The crowd andcloud based crisis informationmanagement has to be a joint effort wherewe combine multiple technologies to solve the issues ahead.A Common Cause
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- 61. Loss of PersonalValue
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- 64. Legal, Compliance &Security
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- 81.
- 82. Source: xkcd, http://xkcd.com/386/AndFinally...