ICT and Disaster Risk Reduction

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Gisli Olafsson

Presentation given at the ISDR conference on Local Government Alliance in South Korea on August 11th, 2009

Technology Business Economy & Finance

Microsoft’s Role in International Disaster Risk Reduction Gisli Olafsson Disaster Management – Technical Advisor Microsoft Corporation

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Challenges of Coordination Lack of common operational picture impedes efficient response Increasing interagency coordination / complexity Mapping / topography identification is outdated, slow and paper-based Difficult to disseminate information quickly People Process Technology ,[object Object],[object Object],Inter Governmental Organization Private Enterprise Critical Infrastructure Citizens Non-Governmental Organizations Nations ,[object Object],[object Object],Leadership

Role of Technology in Disaster Response Coordination with IGOs ,[object Object],[object Object],[object Object],[object Object],United Nations Office for the Coordination of Humanitarian Affairs (UN OCHA) Based on lesson’s learned from HIC Myanmar, the portal was deployed in subsequent disasters and became the tool for inter-agency coordination renamed as OneResponse (http://oneresponse.info)

Disaster Management Infrastructure Optimization Standardized Rationalized Dynamic Basic Managed ICT infrastructure with limited automation Managed and consolidated ICT infrastructure with maximum automation Fully automated management, dynamic resource usage, business linked SLAs Uncoordinated, manual infrastructure Manage Complexity and Achieve Agility Cost Center More Efficient Cost Center Business Enabler Strategic Asset Dynamic ICT

Disaster Management Infrastructure Optimization Uncoordinated, manual infrastructure Managed ICT infrastructure with limited automation Managed and consolidated ICT infrastructure with maximum automation Fully automated management, dynamic resource usage, business linked SLA’s ,[object Object],Standardized Rationalized Dynamic Basic Efficient Cost Center Business Enabler Strategic Asset Cost Center Citizen involvement Early warning Incident Management and Multi-Agency Collaboration Situational Awareness ICT Policy and Critical Infrastructure Protection

Disaster Management Infrastructure Optimization ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],How Coutnry XYZ Scored DM IO Comparison Standardized Rationalized Dynamic Basic Citizen Involvement Situational Awareness Incident Mgmt & Multi-Agency Early Warning ICT Policy and CIP 1 2 3 4 0 Citizen Involvement Situational Awareness Incident Mgmt & Multi-Agency Early Warning ICT Policy and CIP      XYZ Country Peer Average

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This informational deck outlines the Virtual Operations Support Team (VOST) training/exercise plan from Epicenter Media & Training. State, county, local, and other regional government organizations can request this training/exercise offering as an entire package or its single elements. Epicenter Media & Training's team of VOST trainers and facilitators have years of virtual operations support experience and have built VOSTs across North America and beyond. Contact us for information - we can help your agency build a VOST from scratch or support your already-existing virtual team with enhanced training and capacity-development!

CTO-Cybersecurity-Forum2010-Thomas-Machdonoghsegughana

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NZ VOST Training Guide 12th October 2012 v1 This guide was delivered to Civil Defence volunteers in 2012 by Caroline Milligan. Authors: Team Lead Caroline Milligan ( Twitter: @Caz_Milligan ) and NZ VOST member Scott Reuter ( Twitter: @sct_r ) for New Zealand Virtual Operations Support Team (VOST) regional training. This guide was published in 2012 and was updated in 2015 (contact @Caz_Milligan for details regarding new digital volunteer strategy, policy, SOP's, guidelines, training, exercises and resources).

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Journal of Business Continuity & Emergency Planning Volume 7 Number 2 Cyber security: A critical examination of information sharing versus data sensitivity issues for organisations at risk of cyber attack Jason Mallinder and Peter Drabwell Received (in revised form): 15th July 2013 Credit Suisse, Zürich, Switzerland E-mail: [email protected] Jason Mallinder joined Credit Suisse in 1998, initially managing the Access Control team in London. During his time at the bank, he has managed a number of teams and programmes in the identity management and IT risk management areas. In July 2011, Jason moved to focus on operational risk management within the investment bank for a year, before returning to technology risk management as the EMEA regional head. Prior to joining Credit Suisse, Jason worked at Aon Risk Services for seven years and he has supported his career by achieving qualifications in both risk management and project management Peter Drabwell is a senior technology risk ana- lyst at Credit Suisse within the Risk Management division, responsible for private banking, wealth management and shared services IT clients across EMEA. Prior to joining Credit Suisse, Peter was responsible for the risk assessment of ABN AMRC/RBS IT integration, and the development of risk management strategy for mergers, acquisition and divestitures. Peter is an active member of the ISC(2) European Advisory Board and is currently President of the ISACA London Chapter. ABSTRACT Cyber threats are growing and evolving at an unprecedented rate. Consequently, it is becoming vitally important that organisations share information internally and externally before, during and after incidents they encounter so that les- sons can be learned, good practice identified and new cyber resilience capabilities developed. Many organisations are reluctant to share such information for fear of divulging sensitive information or because it may be vague or incom- plete. This provides organisations with a complex dilemma: how to share information as openly as possibly about cyber incidents, while protecting their confidentiality and focusing on service recovery from such incidents. This paper explores the dilemma of information sharing versus sensitivity and provides a practical overview of considerations every business continuity plan should address to plan effectively for information sharing in the event of a cyber incident. Keywords: cyber, threat, incident, information security, business continuity planning, intelligence, prevention, detection, response INTRODUCTION Cyber threats are growing and evolving at an unprecedented rate.^ Rapidly evolving cyber criminal networks have already recognised the value of intelligence sharing and collaboration as evidenced by the growing number and sophistication of Journal of Business Continuity & Emergency Planning Vol.7 No. 2, pp. 103-111 © Henry Stewart Publications, 1749-9216 Underground forums and information exchan.

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In a world filled with uncertainties, empowering resilience through effective Emergency Response & Crisis Management is crucial. Explore the vital role these strategies play in preparing for and mitigating crises. Learn about key approaches, teamwork, and preparedness that enable communities and organizations to navigate challenging situations with confidence. Discover the tools and knowledge that foster a culture of resilience, ensuring you're ready to respond effectively when it matters most. Strengthen your ability to face adversity and emerge stronger. Join us in the journey towards a more resilient future.

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The Open Internet has demonstrated to be a powerful driver for social, technical and economic interaction. The success of the Internet is based on a number of Invariants[1], among which are Global connectivity and integrity, Accessibility, permissionless innovation, interoperability and mutual agreements. Those properties not only bring prosperity, they grow the attack surface too. When it comes to Internet Security on a global scale the general approach to security may not be all that applicable. That general approach is usually inward facing: whereby actors look at their own assets and how to protect them in a way that makes economic sense. Security policies are often premised at stopping bad things and not on what the properties are that need protected. When thinking about security for the Internet, then, individual actors also need an external perspective in order to trade off their actions towards the bigger internet: Collaborative Security. Within that context we reflect on resiliency, about outward facing security, governance, and give some examples of collaborative security and the difficulty of them getting traction.

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While cybersecurity is addressing the need for computer security, most local governments still don't have a solid understanding of what policies and procedures they should follow to protect their computer systems from future attacks. That's why ICMA has partnered with Microsoft to develop a new report on cybersecurity to ensure that local leaders are aware of what it takes to protect their computer systems and what current and future leading practices might look like.

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bagotjesusa

SECURITY AND SAFETY OF THE POWER GRID AND ITS RELATED COMPUTER INFORMATION SYSTEMS 1 Security and safety of the power grid and its related computer information systems Name of the student: Name of the institution: There have been increased use and application of information and communication technologies in most of critical infrastructures and departments of the government. They have proved to be fundamentally significant in helping the various departments to carry out their daily activities with a lot of ease and proficiency. However, these systems have also opened quite a considerable unforeseen opportunity both positive and negative. The infrastructures have become highly efficient and flexible and this has been very beneficial to the people. On the other hand, there have been persistent problems with cybercrimes and hackers who have outsmarted the government and the set securities protocols every now and then. This has made the state lose billions of dollars in a theft of its secrets and high-level information. In this case, it is right to analyze all the general impacts that can be put in place to prevent cybercrimes as well as threats. It is hence important to validate all the necessary measures that need to be put in place in every organization. The paper will hence give recommendations that can help the named organization solve the issues mentioned. To address this issue, proper precautions needs to be put in place. The government has to demonstrate preparedness in combating this crime both in terms of systems put in place and also the legal jurisprudence (Higgins, 2016). The US power grid system is an interconnected system that is made up of power generation, transmissions software, and its distribution with a capacity to bring down the whole economy if not well protected. The nation's department of defense (DoD) is one of the most critical and sensitive institutions that can paralyze the state if tampered with by unscrupulous individuals. The situation is even worse if there is an advanced persistent threat (APT) against computers and software that operates the western interconnection power grid. This needs an urgent measure to remove the threat immediately and avoid its reoccurrence. We recommend the following security and safety of the power grid and its related computer information systems are taken by the concerned departments: a. Creation of a special branch that is specifically dedicated to cyber security It is high time for the government to come up with a special branch of the military personnel that will be dedicated to fighting cybercrimes (Higgins, 2016). Its main function will be to detect cybercrime activities, to develop mechanisms to prevent cybercrimes, apprehend, arrest and align cyber criminals in a court of law. b. Creation of special court to determine cybercrime cases Security and safety of the power grid and its related computer information systems and those crimes associated w.

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ijcsit

Increasingly, all kinds of organizations and institutions are adopting the E-business model to conduct their activities and provide E-Services for their customers. In the process, whether they know it or not, those organizations are also opening themselves up to the risk of information security breaches. Therefore protecting an organization’s ICT infrastructure, IT systems, and Data is a vital issue that is often underestimated. Research has shown that one of the most significant threats to information security comes not from external attack but rather from the system's users, because they are familiar with the infrastructure and have access to its resources, but may be unaware of the risks. Moreover, using only technological solutions to protect an organization’s assets is not enough; there is a need to consider the human factor by raising users’ security awareness. Our contribution to this problem is to propose an Information Security Awareness Program that aims at raising and maintaining the level of users’ security awareness. This paper puts forward a general model for an information security awareness program and describes how it could be incorporated into an organization’s website through the process of development life cycle.

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