Gregory B. Crow has over 10 years of experience in quality management roles across various industries including machining, forging, composites, and coatings. He is currently the Quality Manager at USA Shade where he leads process improvement initiatives and has reduced the cost of poor quality by 27% in 6 months. He holds an MBA and MS in Engineering Management from the University of Texas at Arlington.

1. Gregory B. Crow
1244 Constance Dr. Fort Worth, Texas 76131
Phone: 817-996-3386 E-Mail: gbc0505@yahoo.com
Summary:
Having over 10 years of experience in Quality as a manager and inspector in
various fields, such as; machining, forging, composite materials, and coatings. I have
built my career around applying industry standard techniques for improving a
company’s overall quality footprint and the ability to effectively hold suppliers to
company requirements. Leading by example and never afraid to get my hands dirty, I
strive to rebuild a company’s quality foundation from the ground up.
Experience:
USA Shade – Quality Manager March 2016 – Present
• Lead Process Improvement initiatives in collaboration with production to
reduce waste and maximize production.
• Maintain IAS accreditation and improve company QMS
• Lead internal audits and Kaizen events
• Supplier approval and verification
• Created and implemented training matrix
• Created work instructions, processes, and procedures for manufacturing
• Create and maintain calibration system
• Bi-annual Management Reviews
• Established quality KPI’s
• Established internal rework tracking to enable Cost of Poor Quality (COPQ)
• Reduced overall COPQ by 27% over 6 months.
Beacon Industries – Quality Manager April 2015 – March 2016
• Quality Manager for manufacturing facility that produces complex
components for Lockheed, Raytheon, Boeing, Vought, L-3, Spirit, & Blue Aero
• Perform needs analysis for production workflow
• Maintain ISO/AS9100 industry requirements.
• Update quality processes and procedures for streamlining and efficiency
• Work directly with customers, Supplier Quality Engineers, & DCMA
representatives.
• Prepare First Article Inspection (FAI) DCMA and customer source engineers.
• Lean Manufacturing (Kaizen PDCA), Root Cause Analysis, Corrective Action
Reports, GD&T, & Statistical Process Control (SPC) data extraction.

2. • Cross functional collaboration with customers, engineering, machinist, and
business executives.
• Audit supplier’s processes for conformance to customer specifications.
• Oversee entire quality department with 9 direct reports from inspection,
shipping/receiving, and material handling.
Lockheed Martin Aeronautics – Quality Control March 2009 – April 2015
• Final aircraft approval for Aircraft Final Finishes (AFF) for the F-35.
Responsible for documenting all discrepancies in order to collaborate with
Material Review Boards (MRB), engineering, supervision, and management
from different divisions.
• Lead special quality projects for gathering data and applying them for real
results to drive change on the manufacturing shop floor.
• First Article Inspections (FAI) for various machined components, using
various measuring procedures and Geometric Dimension & Tolerances
(GD&T), such as; Coordinate Measuring Machine (CMM), Fischer Scopes,
hardness gauges, and various hand or surface plate gauges.
• CMM trainer for setup, calibration, and some programming on Brown &
Sharp and Zeiss (running Calypso software). Created technical manual for
Calypso program troubleshooting.
• Complying with AS9100 standards and procedures for collecting data and
planning.
Harbison-Fischer - Machinist June 2007 – March 2009
• Machinist on a Mazak lathe, machining tubes and other various components
for the gas and oil field. Produced parts with strict tolerances
• Trainer for setup and program editing for new employees.
Trinity Forge - Metrologist July 2006 – June 2007
• Metrologist for forging and machine plants.
• Maintained the entire companies’ calibration for all tools and inspection aids.
• First Article Inspection (FAI) for new dyes, castings, and moldings using a
manual Mitutoyo CMM
• Internal and external auditor
Education:
University of Texas at Arlington
Masters of Business Administration (M.B.A.) Class of 2018
Masters of Science in Engineering Management (M.S.) Class of 2019

3. Western Governors University 2014
Bachelors of Science in Marketing and Management
American Society for Quality: Taking Manager of Quality/Organizational Excellence
exam Summer-2017
Skills & Certifications:
• MS Applications
• GD&T
• Problem Solving
• Aviation
• Machining
• Multi-Tasking
• QADS
• PDM
• Motivated
• Leadership
• CompTIA Project+ Certified
• Secret Security Clearance
• Presentation
• Material Review Board
• 5 Whys
• ERP – (Epicore)
• SFM
• VAS
LinkedIn URL: https://www.linkedin.com/in/gbcrow