Situational Questions for Team Leader Interviews in BPO with Sample Answers
Position: Internal Control Officer Central Europe - B2B Services Company - Warsaw, Poland
1. Management ● Finance ● Legal ● Tax ● Banking ● Insurance ● Private Equity ● Capital Markets ● Investments
_____________________________________________________________________________________________________________
________________________________________
Internal Control Officer Central Europe / B2B Services Company
Warsaw, Poland
_____________________________________________________________________________________________________________
Poland ● Russia ● Czech Republic ● Hungary ● Slovakia ● Baltics ● Romania ● Bulgaria ● Turkey ● Balkans ● UK
1
Company
Our Client is a well-established and successful B2B technology services company. They are
part of an international group of companies operating extensively in Poland and the region of
Central Europe.
Position
Due to their rapid development and ambitious plans regarding the future, the Company is
looking for the best candidates to join their finance team as Internal Control Officer Region
Central Europe covering Germany, Poland, Hungary, Czech Republic, Slovakia and Romania.
The key objective will be to provide management support and assurance about the reliability
of financial processes, records and reports and the assessment and mitigation of the thereto
related risks, and as such be a good foundation for reliance by internal and external audits.
The incumbent will personally conduct ongoing reviews of operating procedures, company
controls and compliance measures to determine any potential hazards or breaches of
conduct at Division Legal Regulatory; Division Tax & Accounting; Region Central Europe. This
will entail creating a yearly internal review and test plan with senior management, assessing
the adequacy of asset safeguards, and monitoring proprietary systems or applications to
prevent unauthorized access.
Internal Control Officer must report all findings to management with recommendations for
improvement, and upon their approval, implement strategies to induce such change.
Additional duties may include outlining the organization's code of ethics, training staff on best
practices, serving as a liaison to external audit agencies and staying current on relevant
regulatory changes.
Internal Control Officer will have a direct reporting line to the Region CFO and a dotted line in
to the Global ICO director.
Necessary Professional Skills:
highly organized, efficient, and self-started;
proactive work ethic, unbending moral code and the ability to think analytically;
2. Management ● Finance ● Legal ● Tax ● Banking ● Insurance ● Private Equity ● Capital Markets ● Investments
_____________________________________________________________________________________________________________
________________________________________
Internal Control Officer Central Europe / B2B Services Company
Warsaw, Poland
_____________________________________________________________________________________________________________
Poland ● Russia ● Czech Republic ● Hungary ● Slovakia ● Baltics ● Romania ● Bulgaria ● Turkey ● Balkans ● UK
2
Strong oral and written communication skills in English are also crucial in conveying
important information to management, employees and outside agencies;
able to work interdependently and have the flexibility to thrive in an ever-changing
and sometimes loosely structured environment;
In addition, in-depth knowledge of applicable regulatory requirements, accounting
procedures would be a plus;
willing to travel as needed (up to 20%);
Ability to adapt to frequently changing priorities;
Good negotiating and conflict resolution skills;
Education, Training and Experience:
Degree, preferably in a related field such as finance, accounting or business
administration
A graduate degree or professional certification in Internal Control would be an
advantage
Audit experience would be an advantage
Duties:
Provide a business consultancy service which will offer solutions to improve operational
efficiencies and add value to business processes when participating in special projects
and reviews.
Prepare risk assessment analyses and develop tests of accounting records, internal
controls, and accounting systems to ensure compliance with regulations, accounting
principles, cost accounting standards, and contract/agreement provisions;
Conduct testing according to the risk assessments and test plans within reporting
timelines agreed upon with corporate management.
Liaise with Internal Audit on a regular basis to ensure work is aligned to corporate
priorities and guidelines. Provide management support during Internal Audit reviews.
3. Management ● Finance ● Legal ● Tax ● Banking ● Insurance ● Private Equity ● Capital Markets ● Investments
_____________________________________________________________________________________________________________
________________________________________
Internal Control Officer Central Europe / B2B Services Company
Warsaw, Poland
_____________________________________________________________________________________________________________
Poland ● Russia ● Czech Republic ● Hungary ● Slovakia ● Baltics ● Romania ● Bulgaria ● Turkey ● Balkans ● UK
3
Manage and monitor remediation efforts that result from internal audits, ensuring the
documentation of completed corrective action plans by responsible country office
staff;
Provide guidance to internal stakeholders regarding best internal control practices that
minimize risk to the organization;
Participate in global projects (developing procedures and processes);
Ensure that access to critical systems are designed and implemented to avoid
segregation of duty conflicts, or, if unavoidable are controlled with compensating
control(s)
Work cooperatively with staff at HQ and in the country offices to explain and improve
processes and enhance internal controls, compliance and corporate efficiency;
Report and communicate with management on a regular and periodic basis the status
of issues in testing, audits both internal and external, and via the Internal Control
Dashboard
If you are interested in the position, please send in your detailed resume to:
Malgorzata.Soporek@MalekRecruitment.com
+ 48 501 132 056