Kandace Griffin is a board certified registered nurse with over 10 years of clinical experience seeking a mid-level management position in healthcare. She currently works as a supervisor for a telephone nurse consultant position at Mercy Hospital in St. Louis, where her responsibilities include supervising and evaluating nursing staff, ensuring quality patient care, and implementing operational policies. Kandace has a bachelor's of science in nursing and is board certified in medical-surgical nursing with licenses in multiple states. Her experience includes roles as a nurse care manager, clinical support nurse, staff nurse, and patient care supervisor across various clinical settings.

1. KANDACE GRIFFIN BSN RN-BC
2022 FARFLUNG DRIVE, FLORISSANT, MO 63031 | H: (314) 831-6656 | C: (314) 322-2941 |
kandace_griffin01@yahoo.com
PROFESSIONAL SUMMARY
Board Certified Registered Nurse with 10+ years of experience in various clinical settings providing
nursing care to diverse populations who desires a mid-level management position with an established
organization in the healthcare industry.
SKILL HIGHLIGHTS
Strong clinical judgment
High level of autonomy
Exceptional interpersonal
communication
Problem resolution capability
Adept at prioritizing/managing
deadlines
PROFESSIONAL EXPERIENCE
07/2016 to Current Supervisor-Telephone Nurse Consultant
Mercy － St. Louis, MO
Supervises, evaluates and monitors professional nursing staff performance
and initiates appropriate action to reward, improve or correct as
evidenced by chronological records.
Ensures the professional nursing staff uses sound nursing assessment skills
within the standards of nursing practice, and within the established
guidelines of the department.
Motivates individual staff to increase levels of productivity.
Monitors and encourages staff development, education and training
programs on an ongoing basis.
Provides timely feedback to nursing staff regarding quality assurance and
productivity ratings.
Interviews, selects, orients, and directs all professional nursing staff in
accordance with hospital and department policy.
Participates in the development and is responsible for implementation of
operational policies in triage and care management.
Assures compliance with URAC and other accrediting agencies.
Observes professional nursing and support staff on a one on one basis
monthly as they evaluate patients.
Schedules and oversees the professional nursing and support staff to
ensure appropriate coverage during hours of operation.
01/2014 to 07/2016 Telephone Nurse Consultant
Mercy － St. Louis, MO
Provided triage to pediatric, adult and geriatric patients using established
guidelines.

2. 05/2013 to 01/2014
09/2010 to 05/2013
03/2010 to 09/2010
01/2009 to 01/2010
01/2007 to 01/2009
01/2006 to 01/2007
2016
Consulted with the patient's physician and other health care providers as
needed to ensure that proper care is provided to the patient.
Preceptor to newly hired staff.
Nurse Care Manager
SSM Physician Organization － Maryland Heights, MO
Identified and managed the care of patient with diagnoses such as
diabetes, hypertension, congestive heart failure, etc.
Worked along with the physician and other care team members to
develop a plan of care for the patient.
Improved the quality of a patient's health by providing education to the
patient and their family.
Clinical Support Nurse
SSM St. Clare Health Center － Fenton, MO
Acted as charge nurse.
Assisted patients with daily functions.
Delegated staff nurse duties.
Experience with various medical conditions including Parkinson's,
Dementia, Diabetes, Cancer, Alzheimer's and Pneumonia.
Evaluated patient care needs, prioritized treatment, and maintained
patient flow.
Provided patient education.
Staff Nurse
Kindred Hospital － Saint Louis, Missouri
Provided medical care to those in need including, but not limited to
diabetes, cardiac, wound, ventilator and palliative care.
Staff Nurse
Christian Hospital － Saint Louis, Missouri
Staffed on Comprehensive Medical Rehabilitation unit.
Patients receive intensive physical, occupational, and speech therapy in a
medical setting.
Patient types include post-CABG, CVA, post feeding tube, amputation
tracheotomy, and a variety of other patient types.
Patient Care Supervisor
Christian Hospital － Saint Louis, Missouri
Acted as charge nurse; oversaw all nursing functions/activities.
Communicated with the Manager and the Director of Nursing of the
Medical-Surgical unit.
Elected to and served on Shared Governance Council.
Staff Nurse
Christian Hospital － Saint Louis, Missouri
Provided medical care to those in need including, but not limited to
diabetes, cardiac, wound and palliative care.
Chamberlain College of Nursing
EDUCATION AND TRAINING

3. 2006
LICENSES
CERTIFICATIONS
Barnes-Jewish College of Nursing － Saint Louis, MO
Registered Nurse in Illinois, License number 041433254
Registered Nurse in Kansas, License number 14-133517-031
Registered Nurse in Missouri, License number 2006037205
Registered Nurse in Oklahoma, License number 119077
Board Certified in Medical-Surgical Nursing by the American Nurses Credentialing
Center