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www.productschool.com
Cross-Functional Teams Delivering Great
Products by Zalando PM
CERTIFICATES
Your Product Management Certificate Path
Product Leadership
Certificate™
Full Stack Product
Management Certificate™
Product Management
Certificate™
20 HOURS
40 HOURS
40 HOURS
Corporate
Training
Level up your team’s Product
Management skills
Free Product Management Resources
BOOKS
EVENTS
JOB PORTAL
COMMUNITIES
bit.ly/product_resources
COURSES
ADITYA DESHPANDE – PM @ ZALANDO
“MANAGE CROSS FUNCTIONAL TEAMS TO
DELIVER GREAT PRODUCTS !!!”
PANDEMIC PUSHED COMPANIES CHANGE THEIR TEAM
STRUCTURE TO VIRTUAL TEAM STRUCTURE
ORGANIZATION
VIRTUAL
TEAMS
VIRTUAL
METRICS
TEAM
VIRTUAL
CONTRACT
TEAM
VIRTUAL
FUNCTIONAL
TEAM
VIRTUAL CROSS
FUNCTIOANAL
TEAM
ORGANIZATION
BUSINSS UNIT 1 BUSINSS UNIT 2 BUSINSS UNIT “N”
FINANCE
BUSINESS
DEV
MARKETING OPERATION PROJECT
BUSINESS
INTELLIGENCE
OPENGINEERING PRODUCT DESIGN
CROSS
FUNCTIONAL
TEAM
STRUCTURE OF CROSS FUNCTIONAL TEAM WAY MORE COMPLEX THAN
CONVENTIONAL FUNCTIONAL TEAM STRUCTURE
STRUCTURE OF CROSS FUNCTIONAL TEAM WAY MORE COMPLEX THAN
CONVENTIONAL FUNCTIONAL TEAM STRUCTURE
FUN FACT
!!
80% OF PMs WILL BE A
PART OF CROSS
FUNCTIONAL TEAM IN
NEAR FUTURE
75% OF THEM WILL BE
UNSUCCESSFUL
SOURCE : HBR
SILOS
COMMUNICATION
ALIGNMENT
ROLES AND RESPONSIBILITIES
S-C-A-R
DISCOVERY
DELIVERY
DESIGN
DEFINE
4 Ds
KEY CHALLENGES FACED BY CROSS FUNCTIONAL TEAM THROUGH OUT
PRODUCT DEVELOPMENT LIFECYCLE
Escalations To
Accommodate The
Project
Drop The Project
ALIGNMENT | RODUCT PHASE : DISCOVERY
NOT GETTING REQUIRED ALIGNMENT FROM DIFFERENT FUNCTION
LEAVE YOU FEEL LEFT OUT !!
IMPACT
START EARLY
ALIGNMENTS !!
PUBLISH
YOUR
DISCOVERY
INSIGHTS
KNOW
YOUR
STAKEHOLDERS
ALIGNMENT | RODUCT PHASE : DISCOVERY
PRESS RELEASE
Core Problem to be solved
Set the tone of
the customer
problem
Tie back to vision and mission of the
organization
ALIGNMENT | RODUCT PHASE : DISCOVERY
PRESSING URGENCY OF
THE BUSINESS CASE
LEADS TO FORMATION
OF CROSS FUNCTIONAL
TEAMS WITHOUT
CLEAR ROLES &
RESPONSIBILITIES
ROLES & RESPONSIBILITIES | RODUCT PHASE :
DEFINE
PRODUCE PRODUCT
REQUIREMENT & STRIKE
1:1 MEETINGS WITH
FUNCTIONAL LEADS
Functional leads will be nudged to read the
document
You can explain the concept personally
• Why the team is required?
• Who from team shall be involved?
• What are the responsibilities ?
Guidance from leads on missing pieces
ROLES & RESPONSIBILITIES | RODUCT PHASE :
DEFINE
HAVING 1:1 MEETINGS WITH FUNCTIONAL LEADS HELP THEM GETTING
THE PERSPECTIVE THE PROJECT !!
SILOED WAYS OF WORKING | RODUCT PHASE :
DESIGN
YOU ARE BY NOW ONLY HALF WAY THROUGH !!
CROSS FUNCTIONAL TEAM SILOES
GET INTO
SOLTION
DESIGNING RIGHT
AFTER CFT IS
FORMED !!!
IMPACT
SILOED WAYS OF WORKING | RODUCT PHASE :
DESIGN
High level story points
Roles &
responsibilities / story
High level timeline /
story
Interdependencies
between teams
Testing & go live plan
SILOED WAYS OF WORKING | RODUCT PHASE :
DESIGN
Communication | RODUCT PHASE : DELIVER
COMMUNICATION IS OF PARAMOUNT IMPORTANCE DURING THE DELIVERY
PHASE & FOLLOWING METHODS PROVE EXTREMELY HELPFUL !!
CRETE A GROUP
CHAT BI-WEEKLY MEETINGS WRITE MoMs
Communication | RODUCT PHASE : DELIVER
COMMUNICATION IS OF PARAMOUNT IMPORTANCE DURING THE DELIVERY
PHASE & FOLLOWING METHODS PROVE EXTREMELY HELPFUL !!
STREEING COMITTEE
MONTHLY NEWSLETTER
CFTs ARE NEW
NORMAL
FUN FACT (80%
REACH - 75%
FAILURE)
SILOS
COMMUNICATION
ALIGNMENTS
ROLES &
RESPONSIBILITIES
DESIGN
BREAKING SILOS
THROUGH ACTIVE
SOLUTION
DISCUSSIONS
DELIVER
DIFFERENT WAYS
OF
COMMUNICATION
DISCOVERY PRESS RELEASE
DEFINE
PRODUCT
REQUIREMENT
DOCUMENT
DISCUSSION
SUMMARY
ADITYA
DESHPANDE
–18aaditya@gmail.com
www.productschool.com
Part-time Product Management Training Courses
and
Corporate Training

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Cross-Functional Teams Delivering Great Products by Zalando PM

  • 2. CERTIFICATES Your Product Management Certificate Path Product Leadership Certificate™ Full Stack Product Management Certificate™ Product Management Certificate™ 20 HOURS 40 HOURS 40 HOURS
  • 3. Corporate Training Level up your team’s Product Management skills
  • 4. Free Product Management Resources BOOKS EVENTS JOB PORTAL COMMUNITIES bit.ly/product_resources COURSES
  • 5. ADITYA DESHPANDE – PM @ ZALANDO “MANAGE CROSS FUNCTIONAL TEAMS TO DELIVER GREAT PRODUCTS !!!”
  • 6.
  • 7. PANDEMIC PUSHED COMPANIES CHANGE THEIR TEAM STRUCTURE TO VIRTUAL TEAM STRUCTURE ORGANIZATION VIRTUAL TEAMS VIRTUAL METRICS TEAM VIRTUAL CONTRACT TEAM VIRTUAL FUNCTIONAL TEAM VIRTUAL CROSS FUNCTIOANAL TEAM
  • 8. ORGANIZATION BUSINSS UNIT 1 BUSINSS UNIT 2 BUSINSS UNIT “N” FINANCE BUSINESS DEV MARKETING OPERATION PROJECT BUSINESS INTELLIGENCE OPENGINEERING PRODUCT DESIGN CROSS FUNCTIONAL TEAM STRUCTURE OF CROSS FUNCTIONAL TEAM WAY MORE COMPLEX THAN CONVENTIONAL FUNCTIONAL TEAM STRUCTURE STRUCTURE OF CROSS FUNCTIONAL TEAM WAY MORE COMPLEX THAN CONVENTIONAL FUNCTIONAL TEAM STRUCTURE
  • 9. FUN FACT !! 80% OF PMs WILL BE A PART OF CROSS FUNCTIONAL TEAM IN NEAR FUTURE 75% OF THEM WILL BE UNSUCCESSFUL SOURCE : HBR
  • 10. SILOS COMMUNICATION ALIGNMENT ROLES AND RESPONSIBILITIES S-C-A-R DISCOVERY DELIVERY DESIGN DEFINE 4 Ds KEY CHALLENGES FACED BY CROSS FUNCTIONAL TEAM THROUGH OUT PRODUCT DEVELOPMENT LIFECYCLE
  • 11. Escalations To Accommodate The Project Drop The Project ALIGNMENT | RODUCT PHASE : DISCOVERY NOT GETTING REQUIRED ALIGNMENT FROM DIFFERENT FUNCTION LEAVE YOU FEEL LEFT OUT !! IMPACT START EARLY ALIGNMENTS !!
  • 13. PRESS RELEASE Core Problem to be solved Set the tone of the customer problem Tie back to vision and mission of the organization ALIGNMENT | RODUCT PHASE : DISCOVERY
  • 14. PRESSING URGENCY OF THE BUSINESS CASE LEADS TO FORMATION OF CROSS FUNCTIONAL TEAMS WITHOUT CLEAR ROLES & RESPONSIBILITIES ROLES & RESPONSIBILITIES | RODUCT PHASE : DEFINE PRODUCE PRODUCT REQUIREMENT & STRIKE 1:1 MEETINGS WITH FUNCTIONAL LEADS
  • 15. Functional leads will be nudged to read the document You can explain the concept personally • Why the team is required? • Who from team shall be involved? • What are the responsibilities ? Guidance from leads on missing pieces ROLES & RESPONSIBILITIES | RODUCT PHASE : DEFINE HAVING 1:1 MEETINGS WITH FUNCTIONAL LEADS HELP THEM GETTING THE PERSPECTIVE THE PROJECT !!
  • 16. SILOED WAYS OF WORKING | RODUCT PHASE : DESIGN YOU ARE BY NOW ONLY HALF WAY THROUGH !!
  • 17. CROSS FUNCTIONAL TEAM SILOES GET INTO SOLTION DESIGNING RIGHT AFTER CFT IS FORMED !!! IMPACT SILOED WAYS OF WORKING | RODUCT PHASE : DESIGN
  • 18. High level story points Roles & responsibilities / story High level timeline / story Interdependencies between teams Testing & go live plan SILOED WAYS OF WORKING | RODUCT PHASE : DESIGN
  • 19. Communication | RODUCT PHASE : DELIVER COMMUNICATION IS OF PARAMOUNT IMPORTANCE DURING THE DELIVERY PHASE & FOLLOWING METHODS PROVE EXTREMELY HELPFUL !! CRETE A GROUP CHAT BI-WEEKLY MEETINGS WRITE MoMs
  • 20. Communication | RODUCT PHASE : DELIVER COMMUNICATION IS OF PARAMOUNT IMPORTANCE DURING THE DELIVERY PHASE & FOLLOWING METHODS PROVE EXTREMELY HELPFUL !! STREEING COMITTEE MONTHLY NEWSLETTER
  • 21. CFTs ARE NEW NORMAL FUN FACT (80% REACH - 75% FAILURE) SILOS COMMUNICATION ALIGNMENTS ROLES & RESPONSIBILITIES DESIGN BREAKING SILOS THROUGH ACTIVE SOLUTION DISCUSSIONS DELIVER DIFFERENT WAYS OF COMMUNICATION DISCOVERY PRESS RELEASE DEFINE PRODUCT REQUIREMENT DOCUMENT DISCUSSION SUMMARY
  • 23. www.productschool.com Part-time Product Management Training Courses and Corporate Training