The document is about the evolution of user experience design and how it has evolved along with technology. It discusses how external forces like globalization, niche markets, and the knowledge economy are driving changes. Innovation in technology can change user behaviors faster than people are aware. The document also discusses how news experiences may change in 2020 with information available everywhere, anytime, from anyone on any topic. It explores what features of news people may want to retain or let go of. Finally, it discusses curiosity and how people can become and stay curious through things like providing frameworks, new information, and opportunities for participation.