Ben Smith is applying for an Information Technology position. He has critical thinking and problem solving skills related to various Windows operating systems. He has experience building and repairing computer systems, troubleshooting hardware and software issues, and setting up devices and installing drivers and software. Currently he works installing hardware and software images for PCs, printers, and servers. Previously he worked as a Customer Service Manager at Cub Foods where he helped customers and cashiers. Ben has a Bachelor's degree in Information Technology and served in the Army National Guard where he gained leadership and teamwork skills.
I was employed for CubedRoot1 contracted for Redefine Properties as a Service desk technician, my responsibilities remain the same, such as setting up laptops and desktops for users and providing service desk support. The only difference is that I conduct more active directory work, be creating users, adding permissions to security groups and creating email accounts in exchange. As well as checking quarantine mails and releasing them if safe to do so using Fortimail. Entire CubeRoot1 contract to Redefine ends on the 31st of August 2016 all of us were Retrenched. Currently looking for new employment.
1. November 11, 2016
Ben Smith
22322 159 ½ Street NW
Elk River, MN 55330
(763) 262-1754
Email: ben.myjobsearch.smith9@Gmail.com
http://www.beyond.com/Ben-Smith-MN
Dear Prospect Employer
With reference to the advertisement you placed. I am applying for the position Information
Technology.
I have critical thinking skills beneficial in this position. I have problem solving skills
associated with the following systems; Windows 9x, XP, Vista, 7 and their applications.
Also, I can format and partition a hard drive for installation. In the past, I have built and run
my own computer system. I am familiar with (input/output) IO devices, bios settings,
repairing system files and the master boot files. My skills also include the ability to
troubleshoot event viewer, browser, system, software and hardware issues. I also have some
programming, technical, networking, device management, project management, database,
and security. I learned how to setup and install devices, drivers, software, hardware,
motherboards, processors, power units and memory cards.
I currently have been working at NCR “National Cash Registers” since Dec 15, 2015. At
this position I install hardware and some software images for PCs, retail terminals, retail and
office printers, and servers. This job requires a lot of time and parts management with a good
dose of navigating as part of the work day.
At Cub Foods in St. Paul I worked as a Customer Service Manager. I also use problem
solving skills regularly at Cub Foods. I often instruct cashiers on user skills at Cub Foods.
My most valuable skill is multitasking and this skill involves the handling of phone calls,
terminal failures, money handling, fixing cashier issues, and helping the customers.
I have completed my degree, BS IT/NTC (Bachelor of Science in Information Technology -
Networking & Telecommunications) at University of Phoenix.
During my enlistment in the Army National Guard, I obtained the rank of Sergeant E-5 and
have been honorably discharged for about 5 years now. While in the National Guard I
gained skills in leadership, organization, discipline and the ability work as a team player.
I am willing to learn any skill or memorize any amount of information for this position.
Thank you for considering me for employment within your company. I look forward to
hearing from you again soon.
Sincerely yours, Ben A Smith
