This document is a resume for Courtney P. Pitt summarizing her education and professional experience. Pitt has a Master's degree in Administration of Human Services and a Bachelor's degree in Business Management. She has over 10 years of experience in marketing, community relations, administration, and project management for organizations in education and veterinary services. Pitt also has experience in communications, sales, social media coordination, and executive assistance for non-profit organizations.

1. COURTNEY P. PITT
9 Trout Road – Blackwood, NJ - 08012
Courtneyp86@gmail.com - LinkedIn.com/in/courtneypadams - (215) 620-4293
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EDUCATION
Chestnut Hill College, Philadelphia, PA 05/2009 – 12/2011
Master of Science in Administration of Human Services
GPA: 4.00/4.00
!Eastern University, St. David’s, PA 08/2006 – 05/2008
Bachelor of Science in Business Management
GPA: 3.85/4.00, Magna Cum Laude
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PROFESSIONAL EXPERIENCE
Marketing & Community Relations Assistant 09/2015 – 08/2016
HousePaws Mobile Veterinary Service, Mount Laurel, NJ
!This position evolves as required to meet the requirements of a dynamic and expanding medium-sized veterinary practice. The
position has facets of both marketing and community relations; the position supports a practice of 11+ doctors, serves ten coun-
ties in the tri-state area, and operates out of two regional hospitals. The guiding focus of this position is to represent the House-
Paws mission and vision well while growing the practice’s span regionally.
! · Act as the public face of the HousePaws practice by meeting people, organizations, and communities, sharing with
them how they can collaborate on behalf of their constituents
· Support the expansion into new territories for our mobile practice by meeting local businesses and communities and
sharing with them how we can best collaborate and support each other
· Coordinate the scheduling of public and private events and seminars, organizing the logistics and materials necessary
for a successful event
· Serve as coordinator of ‘event season,’ managing the scheduling of 50+ events in the Spring/Summer season. Organize
individuals to represent the practice at community events and provide them with the materials required
· Act as a manager of the business’ presence on social media platforms including Facebook and Twitter
· Manage the organization’s website contact through Wordpress, insuring content is up to date and relevant
· Format marketing materials to create vibrant, attractive, and consistent brand messaging
· Train individuals to better represent HousePaws at local community events and encourage an environment of pride in
what HousePaws represents
· Monitor current promotional product inventory and work with vendors to obtain the best possible pricing
· Serve as project manager for numerous marketing initiatives, ensuring the project goes through to a successful comple-
tion
· Support the administrative team by pitching in to help when needed by serving as receptionist as required
!Assistant to the Dean, Academic Support and Operations 05/2008 – 09/2015
School of Graduate Studies (SGS), Chestnut Hill College, Philadelphia, PA
!Constantly evolving position in support of SGS faculty and students in an environment of perpetual growth and evolution. The
position has been intentionally regenerated to include a greater focus on interdepartmental communication and sustainable
collaboration in the pursuit of dynamic and proactive student (customer) services and the creation of more effective working
and training processes and best practices. Another key focus of this position was to foster a closer and more holistic coordina-
tion amongst departments through written communication and interpersonal interaction. Chosen by peers and institutional
leadership to serve on Staff Council in September 2013 to represent the interests of a staff of 200+ members in the role of Staff
Council Secretary. Elected to Co-Chair of Staff Council in October 2014.
! · Serve as an arbiter of mutual collaboration and optimized teamwork in a dynamic office environment with superior
interpersonal and communication (written and verbal) skills
· Generate and run data queries and reports as needed for accurate record-keeping and as requested by Administration
· Provide proactive oversight for interdepartmental student and faculty services

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Pitt
· Consistently regarded by members of the Administration as a “go to” problem-solver of complex departmental and
cross-functional challenges
· Full-range and holistic administrative support provided to entire adjunct faculty and a graduate student body of 600+
leveraging cross-functional relationships to achieve satisfaction (and results): graduation clearance and processing, data
and coding accuracy, assemble course listings, course registration, course evaluation and assessment, etc
o Saved the SGS thousands of dollars annually by innovating and implementing a course evaluation and
assessment process that has zero cost
· Lead and coordinate the Graduate Assistantship program, acting as the program facilitator between managing depart-
ments and the Financial Aid office
· Coach and support the SGS Graduate Assistants and new staff hires to the Department
· Train, coordinate, and mentor two SGS Graduate Assistants, ensuring that they are being developed both personally
and professionally
· Facilitate and lead the bi-annual Adjunct Instructor Orientation. Including meet and greet, policy and procedures
roundtable, technology training, etc
· Generate contracts and facilitate the payroll process for 100+ adjunct instructors each term
· Coordinate adjunct instructor payroll function with Human Resources
· Serve as an interdepartmental communications liaison on behalf of students and faculty
· Innovate and advocate for the ongoing implementation of new technologies solutions and services
· Conduct and supervise website maintenance and development
· Serve on committees as needed (Sacred Earth Conference Committee; The Green Team, etc)
!Communication & Sales Assistant
04/2014 – 04/2015
J. Boye, Aarhus, Denmark
!Support a passionate duo of technology group moderators who work to bring American technology professionals together to
collaborate, work with, and learn from each other. This is a part-time, virtual position (10 hours per week). This position is
meant to organize and help facilitate communication with existing and prospective group members for seven different profes-
sional groups across North America.
! · Search for leads using online tools
· Perform project management, seeing projects through from inception to completion
· Perform record-keeping and assist in maintaining Highrise, a contact database
· Explore innovated modalities for keeping members engaged in their groups
· Serve as the point of contact for communication when necessary
!Coordinator of Marketing & Social Media 01/2011 – 07/2011
Adams Strategic Consulting, Chalfont, PA
!Work to update clients' marketing materials to ensure they are graphically consistent and attractive. Concurrently, work with
clients to create a significant and sustainable presence in culturally relevant social media outlets.
!Administrative Assistant 05/2005 – 05/2008
Prudential Fox & Roach Realtors, Blue Bell, PA
!Take-charge management of a wide-range of issues in a dynamic office environment, in support of four Realtors.
! · Created and maintained office organization processes
· Created and maintained Broker records
· Assisted in multiple listing service (MLS) research on behalf of Sellers and Buyers
· Assisted the Office Manager with extensive customer care
· Maintained the Office’s website
· Oversaw the effective use of the available technological tools
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COMMUNITY INVOLVEMENT EXPERIENCE
Project Manager/Executive Assistant 01/2013 – 04/2014
Kairos Partnerships (KP), Lansdale, PA
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3. Support a passionate team of leaders who feel that it is imperative to invest into other leaders and organizations. This position
is affectionately referred to as “Air Traffic Control,” as it was created to support the team members logistically and to empower
them to be present within their context of service with KP.
! · Facilitate complicated and multi-faceted scheduling and logistics tasks
· Perform program and project management, seeing projects through from inception to completion
· Perform financial record-keeping and maintain donor database
· Manage workflow and logistics on behalf of the KP staff
· Perform pre-submission manuscript editing functions when needed
· Layout designer and editor of the quarterly KP newsletter
!Communications & Marketing Volunteer 08/2009 – 07/2011
Open Door Christian Academy, Fort Washington, PA
! · Created and updated admissions and advertising materials, facilitating a re-branding process
· Designed the monthly school newsletter (The Doorpost)
· Created a more professional, usable, and artistically-effective set of marketing materials
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TECHNOLOGICAL TOOLS
Highly proficient in Microsoft Office applications, Apple applications (Pages, Numbers, Keynote, iMovie, etc), GoogleDocs,
social networking services (LinkedIn, Facebook, Instagram, Google+, etc), Adobe Design Standard (InDesign), content man-
agement services (CMS) utilities, VIA Veterinary Information System, Constant Contact, Wordpress, Jenzabar, Infomaker,
Learning Management Services (LMS; BlackBoard, eRacer, etc), SurveyMonkey, Highrise, Basecamp.
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References available upon request