Courtland Morrison is a highly motivated veteran seeking a position that provides opportunities for professional growth. He has 15 years of experience in automated logistics and secret security clearance. He has excellent customer service, communication, and problem-solving skills. His experience includes roles in sales, inventory control, and production control for the military and Walmart. He has a bachelor's degree in technical management and military certifications and honors.
1. Courtland Morrison
2600 Smoky Topaz Lane • Raleigh, NC 27610 • (919) 698-8805 • courtlandm@hotmail.com
https://www.linkedin.com/pub/courtland-morrison/49/529/a59
PROFESSIONAL SUMMARY
A Highly motivated and goal-oriented Veteran that is committed to providing the highest level of customer service to all
clients. Excellent interpersonal and communication skills allow me to work effectively with clients and associates as well.
I have earned the reputation of maintaining a high degree of self-discipline in job planning and meeting goals through
time management, prioritizing tasks and teamwork. I am a people person that projects a professional image and work well
in a team environment and independently. I thrive on high volume projects and work extremely well under pressure.
Seeking a position that provides opportunities for professional growth and development. Extremely motivated individual
that will provide prompt, friendly, and professional service at all times.
EDUCATION
DeVry University/ Keller Graduate School of Management, Morrisville, NC 2014-2016
B.S Bachelors of Science Technical Management
QUALIFICATIONS
15 Years’ Experience in
Automated Logistics
Secret Security Clearance
Keen Ability to Learn
Competitive Sales Experience
Organized, Hardworking
Excellent Customer Service Skills
Flexible work schedule
Effective Team Work
Creative Thinking & Problem
Solving
Leadership and Team Building
Ability To Multitask
Inventory Control
Customer Service Experience
PROFESSIONAL EXPERIENCE
Walmart/Sams Club October 2014-June 2015
Sales Associate
Provides remarkable customer service, promptly answer customer calls.
Ability to operate a cash register, follow proper procedure for handling claims.
Knowledgeable about all sections of the store and products within each department.
Ensure that merchandise is properly labeled and priced, replenish stock from the warehouse.
Follow all safety and emergency rules and regulations, ensure that all displays are secured properly.
NC National Guard: Raleigh NC June 1998-Auguest 2013
Automated Logistical Specialist
Establishes and maintains stock records and other documents such as inventory, material control,
accounting and supply reports.
Establishes and maintains automated and manual accounting records, posts receipts and turn-ins, and
performs dues-ins and dues-outs accounting.
Reviews and verifies quantities received against bills of lading, contracts, purchase requests, and
shipping documents. Unloads, unpacks, visually inspects, counts, segregates, pelletizes, and stores
incoming supplies and equipment.
Ensures that inventories and location surveys are performed in accordance with established procedures.
Instructs warehouse personnel in loading, unloading, segregation, dunnage, pelletizing, and selection of
stock and storage areas.
Provide guidance on technical issues.
Production Controller March 2010- May2014
Established plans and schedules for maintenance and repair, using multiple process production methods
and procedures for a variety of vehicles and automotive equipment.
2. 2 |C . M o r r i s o n
Conducted initial and long range planning based on shop resources to include matters of multiple
process production, maintenance operations, equipment readiness, including mechanical skills,
availability of test and diagnostic equipment, repair parts, annual training requirements, mobilization
requirements; and other factors influencing the repair, modification, and maintenance of equipment and
readiness reporting.
Designates and maintains current maintenance priorities by FAD(Force Activity Designator), pacing
items, ERC(End item Readiness Code) A, B, and C equipment type, available funds, and commander’s
priority, state/national priorities (floods, fires, and mobilizations).
Ensured Modified Table of Organization and Equipment (MTO&E) or Table of Distribution and
Allowances (TDA) reportable Line Item Numbers (LIN) are properly managed, reported and accounted
for with respect to readiness reports, property accountability reports, and system management.
Coordinated with units and other support activities concerning the delivery, status of repair operations,
and/or pick up of completed work orders.
Provided technical guidance and oversight to a lower-graded personnel assisting in maintenance
processes. Ensures necessary maintenance records are maintained and required reports are submitted to
units and higher headquarters on time 90% of the time.
Walmart/Sams Club March 2003-March 2010
Sales Associate/Stock Team
Provides remarkable customer service, ability to work under pressure.
Promptly answer customer calls, ability to operate a cash register.
Follow proper procedure for handling claims, knowledgeable about all sections of the store and products
within each department.
Ensure that merchandise is properly labeled and priced, replenish stock from the warehouse.
Follow all safety and emergency rules and regulations, ensure that all displays are secured properly.
MILITARY EDUCATION:
Warrior Leaders Course,2011,
Course of study in the US Army Non-Commissioned Officer Education System WLC is a month long course that
trains Specialists, Corporals, and Sergeants in the fundamentals of leadership.
SAMS-E Certification, 2007
Standard Army Maintenance System-Enhanced
TAMMS Certification, 2011
The Army Maintenance Management System
Honors/Awards
ARMY COMMENDATION MEDAL (2)
ARMY ACHIEVEMENT MEDAL (3)
ARMY RESERVES COMPONENT ACHIEVEMENT MEDAL W/ M DEVICE (2)
HUMANITARIAN SERVICE MEDAL
IRAQ CAMPAIGN MEDAL
NATIONAL DEFENSE SERVICE MEDAL
OVERSEAS RIBBON
NCO DEVELOPMENT RIBBON
MERITORIOUS UNIT CITATION