Social Media Strategy Agence Ometz
SOCIAL CONTENT STRATEGY SOCIAL MEDIA Agenda Overview & Opportunity Hub & S p oke Social Media Blogging Facebook LinkedIn Twitter
SOCIAL CONTENT STRATEGY SOCIAL MEDIA Who Am I? Consultant @gypsybandito Video Host @watchmojo Former Agency Hack @nvi @shareresults Former Staff Editor @revenews Since 2005
SOCIAL CONTENT STRATEGY SOCIAL MEDIA Uses & Applications Branding Visibility CRM Social  “ Notworking ”
SOCIAL CONTENT STRATEGY SOCIAL MEDIA Social Media Difference Mutli-Medium Two-Way Medium
SOCIAL CONTENT STRATEGY SOCIAL MEDIA Multi-Medium Text Images Audio Video
SOCIAL CONTENT STRATEGY SOCIAL MEDIA Two-Way Medium
SOCIAL CONTENT STRATEGY SOCIAL MEDIA Two-Way Medium B r ands    Consumers Consumers    Brands Consumers    Consumers
SOCIAL CONTENT STRATEGY SOCIAL MEDIA Word of Mouth Before
SOCIAL CONTENT STRATEGY SOCIAL MEDIA Word of Mouth After
SOCIAL CONTENT STRATEGY SOCIAL MEDIA Social Strategies ORM  –  Online Reputation Management SEO  –  Search Engine Optimization Lead Generation Customer Service / Relations Branding / Visibility Data Mining
SOCIAL CONTENT STRATEGY SOCIAL MEDIA “ Your brand is not what you say it is, it ’ s what Google says it is. ” -- Chris Anderson Editor, Wired Magazine Author, The Long Tail
SOCIAL CONTENT STRATEGY SOCIAL MEDIA Blended Search Results
SOCIAL CONTENT STRATEGY SOCIAL MEDIA Blended Search Opportunity Be Found Control What ’ s Found Legitimacy / A u thority / Credibility Own the First Page
SOCIAL CONTENT STRATEGY SOCIAL MEDIA Blended Search  –  Above the Fold 73% don ’ t go past 1 st  page 71% don ’ t go past first 5 results 10% go to 3 rd  result 4.5% go to 5 th  result
SOCIAL CONTENT STRATEGY SOCIAL MEDIA Blended Search  –  Ingredients  Blogs Social Media Profiles Images / Videos News
SOCIAL CONTENT STRATEGY SOCIAL MEDIA
Hub & Spoke Social Content STRATEGY SOCIAL MEDIA
Hub & Spoke Social Content STRATEGY SOCIAL MEDIA Hub Company Blog Spokes Facebook LinkedIn Twitter
BLOG INTEGRATION SOCIAL MEDIA Goals Content Publishing Hub News, Announcements, etc. Support SEO Efforts Drives Traffic  Increase User Engagement Provide Social Platform
BLOG INTEGRATION SOCIAL MEDIA SEO Benefits Updated Content Posts, Comments, etc. Structured Content Categories, Tags, Users, RSS Feed, etc.  Interlinking
BLOG INTEGRATION SOCIAL MEDIA Blogging Ideas Industry Observations Tutorials / How To ’ s Com pa ny News Something More … Personal Brand Contests Videos / Podcasts
BLOG INTEGRATION SOCIAL MEDIA Getting Started Wordpress Installed Comprehensive Social Features Facebook Connect Integration 5 x Pre-Launch Filler Posts 2 x Posts / Month Ongoing (min)
SOCIAL MEDIA CONTENT STRATEGY SOCIAL MEDIA Goals Drive Traffic Raise Brand Awareness Position Your Brand as Social Foster User Engagement Support SEO
SOCIAL MEDIA CONTENT STRATEGY SOCIAL MEDIA Requirements Blog (social platform) Custom Content Social Integration Like / Tweet Buttons Social Widgets Social Content Sites Reddit, StumbleUpon, Digg Mixx, Propeller, etc …
BUSINESS CASE: SHERWEB.COM  SOCIAL MEDIA Facebook Etiquette Blog Post >20,000 Visits over 48 Hours >60,000 Visits over 1 Month 124 Comments PageRank 3
BLOGGER OUTREACH SOCIAL MEDIA Goals Engage Influencers Evangelize Your Products/Services Create Buzz Build Backlinks ( SEO ) Drive Sales
BLOGGER OUTREACH SOCIAL MEDIA Deliverables List of Targeted I n dustry Bloggers Targeted Email Template Feedback on Blogger Responses Blogger Backlinks
BUSINESS CASE: MICROSOFT CANADA SOCIAL MEDIA Make Web Not War 2010:  Open-Source / Interoperability Event Targets:  250 Registrations 80 Contestants Results:  397 Registrations 81 Contestants
FACEBOOK SOCIAL MEDIA Overview A place where  people  connect … A  personal  environment … Personal / Professional Collide Facebook Ads Facebook Connect
FACEBOOK PAGES Social Media Strategy for Ecommerce Roadmap Optimized Page Welcome Tab Integrated Shopping Run Ad Campaigns Sponsor Contests
FACEBOOK PAGES Social Media Strategy for Ecommerce Basics Logo / Image Info & Description Branded URL Photos, Videos, Etc … Likes / Fans??? Welcome Tab
FACEBOOK PAGES Social Media Strategy for Ecommerce Welcome Tab
FACEBOOK PAGES Social Media Strategy for Ecommerce Facebook Shopping
FACEBOOK PAGES Social Media Strategy for Ecommerce Facebook Shopping
FACEBOOK ADS SOCIAL MEDIA Goals Branding Increase Visibility Engage Targeted Users Facebook Fans (Facebook Insights) Generate Leads
FACEBOOK ADS SOCIAL MEDIA Features Demographic Targeting Geo-Targeting Pay Per Click Set Daily Budget Ads, Surveys, and Sponsored Stories
FACEBOOK ADS Social Media Strategy for Ecommerce Deliverables Facebook Campaign Set-Up Traffic to Site Traffic to Fan Page Ongoing Optimization Targeted & Qualified Traffic
SOCIAL MEDIA CONTESTS SOCIAL MEDIA Opportunity 50% of users like to enter an contests or sweepstakes at least once/month. Businesses that offer contests have  twice  as many social network fans. –  Forrester Research
SOCIAL MEDIA CONTESTS Social Media Strategy for Ecommerce Goals Engage Consumers  Promote  Your  Products Build Fans/Followers (generate  “ Likes ” ) Leverage Users ’  Activity Feed Stimulate Demand for Products/Services Collect & Mine User-Data
SOCIAL MEDIA CONTESTS SOCIAL MEDIA Deliverables ( TBD ) TBD-number of Fans /  “ Likes ”  ( Branding ) TBD-number of Wall Comments ( Engagement ) TBD-number Blog Comments ( SEO ) User List / Database ( Open-Graph )
SOCIAL MEDIA CONTESTS SOCIAL MEDIA Ideas & Options Facebook Contest ( Likes & Fans ) Blog Contest ( Comments & Emails ) Twitter Contest ( Tweets & Retweets ) Blogger Giveaways ( Backlinks & PR )
BUSINESS CASE: BOUCLAIR  SOCIAL MEDIA Targeted Canadian Users Traffic    Fan Page Avg. CPC $0.51 >2,000 new Fans >500 Email Addresses
FACEBOOK SOCIAL MEDIA Facebook Connect Registration & Login Access Real User Data Choice of FB Features Like, Share, Comment, etc. Facebook Open-Graph
FACEBOOK OPEN GRAPH SOCIAL MEDIA Facebook Twitter LinkedIn Google Yahoo! Name X X X X X Email X X X Nickname X X X Photo X X X X X Profile URL X X X X X Birthday X X X Gender X X Location X X X X X Social Graph X X X X X More X X X X
FACEBOOK SOCIAL MEDIA Facebook Connect Lollapalooza 99% more Page Views Gawker 45% increase in registrations, week over week Joost 30% more views, 15% more comments, 38% more invites
LinkedIn SOCIAL MEDIA Overview Where professionals network … A  professional  environment … Controlled Privacy
LinkedIn SOCIAL MEDIA Features Personal Profiles Groups Com pa ny Profiles Job Posts
LinkedIn SOCIAL MEDIA To Do ’ s Personal Branding Pic, Bio, Expertise Network   Personal Branding Connect / Rec om mend Introductions Job Marketing
LinkedIn Profile SOCIAL MEDIA
LinkedIn Profile SOCIAL MEDIA To Do ’ s Bio (keywords) Resume (keywords) Recommendations  100% Complete
LinkedIn Groups SOCIAL MEDIA
LinkedIn Groups SOCIAL MEDIA To Do ’ s Discussions Member Networking Job Opportunities & Promotion
LinkedIn Company Profiles SOCIAL MEDIA
LinkedIn Company Profiles - Services SOCIAL MEDIA
LinkedIn Company Profiles SOCIAL MEDIA To Do ’ s Description (keywords) Services (keywords) Employee Profiles Analytics
LinkedIn Company Profiles - Analytics SOCIAL MEDIA
LinkedIn Company Profiles - Analytics SOCIAL MEDIA
LinkedIn Company Profiles - Analytics SOCIAL MEDIA
Twitter SOCIAL MEDIA Overview A place to  share & discuss … A  casual  environment … Real-Time Content
Twitter SOCIAL MEDIA To Do ’ s Listen Follow, Follow Back, Lists Share Tweet, Retweet Dicsuss @replies, #hashtags, DMs
Twitter SOCIAL MEDIA The Tweet
Twitter SOCIAL MEDIA [email_address]
Twitter SOCIAL MEDIA The Retweet (RT)
Twitter SOCIAL MEDIA The Retweet (RT)
Twitter SOCIAL MEDIA The Retweet (RT)
Twitter SOCIAL MEDIA The #HashTag
Twitter SOCIAL MEDIA Deliverables Twitter Profile Set-Up Segmented Following Lists Community Outreach Strategy Rules of Engagement Building Followers Primary Gatekeeper
SOCIAL CONTENT STRATEGY SOCIAL MEDIA QUESTIONS? SocialEd.org/blog [email_address] @gypsybandito

Corporate Social Content Strategy

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  • 2.
    SOCIAL CONTENT STRATEGYSOCIAL MEDIA Agenda Overview & Opportunity Hub & S p oke Social Media Blogging Facebook LinkedIn Twitter
  • 3.
    SOCIAL CONTENT STRATEGYSOCIAL MEDIA Who Am I? Consultant @gypsybandito Video Host @watchmojo Former Agency Hack @nvi @shareresults Former Staff Editor @revenews Since 2005
  • 4.
    SOCIAL CONTENT STRATEGYSOCIAL MEDIA Uses & Applications Branding Visibility CRM Social “ Notworking ”
  • 5.
    SOCIAL CONTENT STRATEGYSOCIAL MEDIA Social Media Difference Mutli-Medium Two-Way Medium
  • 6.
    SOCIAL CONTENT STRATEGYSOCIAL MEDIA Multi-Medium Text Images Audio Video
  • 7.
    SOCIAL CONTENT STRATEGYSOCIAL MEDIA Two-Way Medium
  • 8.
    SOCIAL CONTENT STRATEGYSOCIAL MEDIA Two-Way Medium B r ands  Consumers Consumers  Brands Consumers  Consumers
  • 9.
    SOCIAL CONTENT STRATEGYSOCIAL MEDIA Word of Mouth Before
  • 10.
    SOCIAL CONTENT STRATEGYSOCIAL MEDIA Word of Mouth After
  • 11.
    SOCIAL CONTENT STRATEGYSOCIAL MEDIA Social Strategies ORM – Online Reputation Management SEO – Search Engine Optimization Lead Generation Customer Service / Relations Branding / Visibility Data Mining
  • 12.
    SOCIAL CONTENT STRATEGYSOCIAL MEDIA “ Your brand is not what you say it is, it ’ s what Google says it is. ” -- Chris Anderson Editor, Wired Magazine Author, The Long Tail
  • 13.
    SOCIAL CONTENT STRATEGYSOCIAL MEDIA Blended Search Results
  • 14.
    SOCIAL CONTENT STRATEGYSOCIAL MEDIA Blended Search Opportunity Be Found Control What ’ s Found Legitimacy / A u thority / Credibility Own the First Page
  • 15.
    SOCIAL CONTENT STRATEGYSOCIAL MEDIA Blended Search – Above the Fold 73% don ’ t go past 1 st page 71% don ’ t go past first 5 results 10% go to 3 rd result 4.5% go to 5 th result
  • 16.
    SOCIAL CONTENT STRATEGYSOCIAL MEDIA Blended Search – Ingredients Blogs Social Media Profiles Images / Videos News
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  • 18.
    Hub & SpokeSocial Content STRATEGY SOCIAL MEDIA
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    Hub & SpokeSocial Content STRATEGY SOCIAL MEDIA Hub Company Blog Spokes Facebook LinkedIn Twitter
  • 20.
    BLOG INTEGRATION SOCIALMEDIA Goals Content Publishing Hub News, Announcements, etc. Support SEO Efforts Drives Traffic Increase User Engagement Provide Social Platform
  • 21.
    BLOG INTEGRATION SOCIALMEDIA SEO Benefits Updated Content Posts, Comments, etc. Structured Content Categories, Tags, Users, RSS Feed, etc. Interlinking
  • 22.
    BLOG INTEGRATION SOCIALMEDIA Blogging Ideas Industry Observations Tutorials / How To ’ s Com pa ny News Something More … Personal Brand Contests Videos / Podcasts
  • 23.
    BLOG INTEGRATION SOCIALMEDIA Getting Started Wordpress Installed Comprehensive Social Features Facebook Connect Integration 5 x Pre-Launch Filler Posts 2 x Posts / Month Ongoing (min)
  • 24.
    SOCIAL MEDIA CONTENTSTRATEGY SOCIAL MEDIA Goals Drive Traffic Raise Brand Awareness Position Your Brand as Social Foster User Engagement Support SEO
  • 25.
    SOCIAL MEDIA CONTENTSTRATEGY SOCIAL MEDIA Requirements Blog (social platform) Custom Content Social Integration Like / Tweet Buttons Social Widgets Social Content Sites Reddit, StumbleUpon, Digg Mixx, Propeller, etc …
  • 26.
    BUSINESS CASE: SHERWEB.COM SOCIAL MEDIA Facebook Etiquette Blog Post >20,000 Visits over 48 Hours >60,000 Visits over 1 Month 124 Comments PageRank 3
  • 27.
    BLOGGER OUTREACH SOCIALMEDIA Goals Engage Influencers Evangelize Your Products/Services Create Buzz Build Backlinks ( SEO ) Drive Sales
  • 28.
    BLOGGER OUTREACH SOCIALMEDIA Deliverables List of Targeted I n dustry Bloggers Targeted Email Template Feedback on Blogger Responses Blogger Backlinks
  • 29.
    BUSINESS CASE: MICROSOFTCANADA SOCIAL MEDIA Make Web Not War 2010: Open-Source / Interoperability Event Targets: 250 Registrations 80 Contestants Results: 397 Registrations 81 Contestants
  • 30.
    FACEBOOK SOCIAL MEDIAOverview A place where people connect … A personal environment … Personal / Professional Collide Facebook Ads Facebook Connect
  • 31.
    FACEBOOK PAGES SocialMedia Strategy for Ecommerce Roadmap Optimized Page Welcome Tab Integrated Shopping Run Ad Campaigns Sponsor Contests
  • 32.
    FACEBOOK PAGES SocialMedia Strategy for Ecommerce Basics Logo / Image Info & Description Branded URL Photos, Videos, Etc … Likes / Fans??? Welcome Tab
  • 33.
    FACEBOOK PAGES SocialMedia Strategy for Ecommerce Welcome Tab
  • 34.
    FACEBOOK PAGES SocialMedia Strategy for Ecommerce Facebook Shopping
  • 35.
    FACEBOOK PAGES SocialMedia Strategy for Ecommerce Facebook Shopping
  • 36.
    FACEBOOK ADS SOCIALMEDIA Goals Branding Increase Visibility Engage Targeted Users Facebook Fans (Facebook Insights) Generate Leads
  • 37.
    FACEBOOK ADS SOCIALMEDIA Features Demographic Targeting Geo-Targeting Pay Per Click Set Daily Budget Ads, Surveys, and Sponsored Stories
  • 38.
    FACEBOOK ADS SocialMedia Strategy for Ecommerce Deliverables Facebook Campaign Set-Up Traffic to Site Traffic to Fan Page Ongoing Optimization Targeted & Qualified Traffic
  • 39.
    SOCIAL MEDIA CONTESTSSOCIAL MEDIA Opportunity 50% of users like to enter an contests or sweepstakes at least once/month. Businesses that offer contests have twice as many social network fans. – Forrester Research
  • 40.
    SOCIAL MEDIA CONTESTSSocial Media Strategy for Ecommerce Goals Engage Consumers Promote Your Products Build Fans/Followers (generate “ Likes ” ) Leverage Users ’ Activity Feed Stimulate Demand for Products/Services Collect & Mine User-Data
  • 41.
    SOCIAL MEDIA CONTESTSSOCIAL MEDIA Deliverables ( TBD ) TBD-number of Fans / “ Likes ” ( Branding ) TBD-number of Wall Comments ( Engagement ) TBD-number Blog Comments ( SEO ) User List / Database ( Open-Graph )
  • 42.
    SOCIAL MEDIA CONTESTSSOCIAL MEDIA Ideas & Options Facebook Contest ( Likes & Fans ) Blog Contest ( Comments & Emails ) Twitter Contest ( Tweets & Retweets ) Blogger Giveaways ( Backlinks & PR )
  • 43.
    BUSINESS CASE: BOUCLAIR SOCIAL MEDIA Targeted Canadian Users Traffic  Fan Page Avg. CPC $0.51 >2,000 new Fans >500 Email Addresses
  • 44.
    FACEBOOK SOCIAL MEDIAFacebook Connect Registration & Login Access Real User Data Choice of FB Features Like, Share, Comment, etc. Facebook Open-Graph
  • 45.
    FACEBOOK OPEN GRAPHSOCIAL MEDIA Facebook Twitter LinkedIn Google Yahoo! Name X X X X X Email X X X Nickname X X X Photo X X X X X Profile URL X X X X X Birthday X X X Gender X X Location X X X X X Social Graph X X X X X More X X X X
  • 46.
    FACEBOOK SOCIAL MEDIAFacebook Connect Lollapalooza 99% more Page Views Gawker 45% increase in registrations, week over week Joost 30% more views, 15% more comments, 38% more invites
  • 47.
    LinkedIn SOCIAL MEDIAOverview Where professionals network … A professional environment … Controlled Privacy
  • 48.
    LinkedIn SOCIAL MEDIAFeatures Personal Profiles Groups Com pa ny Profiles Job Posts
  • 49.
    LinkedIn SOCIAL MEDIATo Do ’ s Personal Branding Pic, Bio, Expertise Network Personal Branding Connect / Rec om mend Introductions Job Marketing
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  • 51.
    LinkedIn Profile SOCIALMEDIA To Do ’ s Bio (keywords) Resume (keywords) Recommendations 100% Complete
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    LinkedIn Groups SOCIALMEDIA To Do ’ s Discussions Member Networking Job Opportunities & Promotion
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    LinkedIn Company Profiles- Services SOCIAL MEDIA
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    LinkedIn Company ProfilesSOCIAL MEDIA To Do ’ s Description (keywords) Services (keywords) Employee Profiles Analytics
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    LinkedIn Company Profiles- Analytics SOCIAL MEDIA
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    LinkedIn Company Profiles- Analytics SOCIAL MEDIA
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    LinkedIn Company Profiles- Analytics SOCIAL MEDIA
  • 60.
    Twitter SOCIAL MEDIAOverview A place to share & discuss … A casual environment … Real-Time Content
  • 61.
    Twitter SOCIAL MEDIATo Do ’ s Listen Follow, Follow Back, Lists Share Tweet, Retweet Dicsuss @replies, #hashtags, DMs
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  • 63.
    Twitter SOCIAL MEDIA[email_address]
  • 64.
    Twitter SOCIAL MEDIAThe Retweet (RT)
  • 65.
    Twitter SOCIAL MEDIAThe Retweet (RT)
  • 66.
    Twitter SOCIAL MEDIAThe Retweet (RT)
  • 67.
  • 68.
    Twitter SOCIAL MEDIADeliverables Twitter Profile Set-Up Segmented Following Lists Community Outreach Strategy Rules of Engagement Building Followers Primary Gatekeeper
  • 69.
    SOCIAL CONTENT STRATEGYSOCIAL MEDIA QUESTIONS? SocialEd.org/blog [email_address] @gypsybandito