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21 November 2013

Integrating Social Media
& Content Strategy
Tim Callington

Director of Digital, Edelman

1
Navigating complex environments

You

2
Expectations of transparency and immediacy

3
The answer to both lies in content

Flickr / Watchonista

4
Is social media relevant in the
Defence sector?

Financial Times

5
Brands are inherently communities
•

Montage of brand logos

6
Content inspires affinity for the brand

7
Create social experiences

Flickr / JeanineAnderson

8
The Guardian

9
GE

10
Philips
•

Homepage

11
Your greatest advocates of all?

Flickr / Defence Images

12
The value of “someone like me”

13
Intel

14
Content as social currency
Rational

Emotional

Authority

Network

Brand
Information

Identity

Utility

Entertain
-ment

15
Value is everywhere
•

Novartis visual imagery – heritage content and images produced today

16
Authority
HELPS OR INSPIRES PEOPLE TO CONNECT THROUGH EXPERT INVOLVEMENT

17
Information
ENHANCE KNOWLEDGE OF COMMUNITY ON TOPICS THEY CARE ABOUT

18
Utility
PRACTICAL USE TO A PERSON OR COMMUNITY

19
Network
EXTEND NETWORK AND ENRICH RELATIONSHIPS

20
Identity
AFFIRM IDENTITY THROUGH BRAND AFFILIATION

21
Entertainment
CREATES AN EMOTIONAL CONNECTION BY ENTERTAINING, EXCITING OR INSPIRING

22
Integrated skills
CREATE AND CURATE
CONTENT

DEVELOP MEDIA STRATEGY
AMPLIFY AND EXTEND
CONVERSATIONS

CONCEPT AND
CREATE VISUALS
COPYWRITING

ENGAGE COMMUNITY

REAL TIME

SOCIAL MONITORING
INSIGHTS AND
ANALYSIS
TRACK TOWARDS KPIS

23
Thank you
THANK YOU

Tim Callington
Edelman
E: tim.callington@edelman.com
T: +44 (0)7974 161 210
Li: uk.linkedin.com/in/timcallington/
Tw: @timcallington
Bl: timcallington.com

24

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Content strategy & social media