General Overview17 years of continuous activity on regional market Largest ERP solution provider in Central Europe +25 M Euro turnover in 2011 30% of company revenue generated by exports 70% of TotalSoft solutions has presence abroad 1500 clients in private and public sector Multinational clients: +70 international groups 450 full time employees +400 employees with technical background
International GrowthTotalSoft subsidiaries ria a ga ab i ul ece B re a i a i Ar G rbi r str d Se ata Au Sau UK Q 2009 2010 2011 2012 2013 Local sales force & client management Level 1 support Training & business consultancy
Strategic ObjectivesDouble current turnover up to 50M EUR with 20% profitability Enter top 10 ERP solutions on four critical verticals Leasing, Retail/Wholesale, Healthcare and Constructions Impose Charisma as standard group solution for key corporate accounts Raiffeisen Leasing, Deutsche Leasing, NBG Leasing, ISTA Address small segment with SaaS/Cloud platforms Business Applications suite based on MS Dynamics & SharePoint technology: Document Management, Workflows, Time-Sheet, Legal, ESS Migrate from direct to indirect sales approach Strong partners network in CEE region
Clients Successful complex implementations in 25 countries USA Western Europe (Austria, Belgium, France, Germany, Greece, Italy, Sweden, UK, Spania) Central & Eastern Europe (Albania, Bulgaria, Czech Republic, Estonia, Poland, Hungary, Moldova, Romania, Russia, Serbia, Ukraine) Middle East (Saudi Arabia, Qatar) Africa (Senegal)
Market positioningLeading the top of Romanian ERP providers The most important ERP solution provider for the 2nd year in row (PAC 2010 & 2011) Listed in top 10 international recommended leasing solutions by KPMG 5th place on the most profitable software companies in Romania
Financial figuresContinuous profitable growth in the last 9 years Turnover evolution EBITDA evolution
Successful implementationsFinancial Sector Garanti Leasing “We chose Charisma ERP following a comprehensive tendering process, which was attended by many well known companies in the IT market. This solution proved to be closest to our business needs, responding to the dynamic changes currently occurring in the leasing market.” Okan Yurtsever, General ManagerDeutsche Leasing Romania & Bulgaria & AustriaThe scalability and flexibility of the Charisma ERP solution to be adapted tothe specific requirements of local markets and also the result of theimplementation in Romania determined for the same software platform to beadopted in Bulgaria and Austria.The complex experience acquired after 3years of close cooperation, confirmed by 3 implementations successfullycompleted, makes us look with confidence at the evolution of the partnershipconcluded with TotalSoftGeorg Hansjürgens, Area Manager SEE
Successful implementationsServices Cosmote “Cosmote Romania started working with Charisma ERP system in 2006. TotalSoft system has been chosen because it was offering a very short implementation time, as well as a great price-performance ratio. Thanks to this partnership, TotalSoft has won a great experience in the telecom area, and Cosmote Romania has optimized its business processes using an ERP system “ Sergiu Dumitraşcu, Business Application Manager.” ISTA Leader in water and heating management of collective properties. “The collaboration with TotalSoft has begun with the implementation of Charisma ERP and continued with a customized system for computing and splitting the utilities costs, fully integrated with Charisma ERP” Carmen Sava, Computing Department Director.
Successful implementationsMedical MedLife The largest private medical services provider in Romania “Charisma will improve the company’s information system, providing a single data base of all patients and their flows within the medical unit, their appointments and analysis undertaken, as well as financial or customer relationship information.” Nicolae Marcu, General Manager at MedLife. Medicover Medical services supplier in Romania, Poland, Estonia, Hungary and Czech Republic, annually managing over 1 mil. pacients “Our collaboration with TotalSoft was very productive. Thus we decided to outsource our entire medical systems development project to this company. We strongly recommend TotalSoft for its professional capabilities in the clinical administration and medical services systems." Anthony Cameron, IT Manager - Medicover Poland
Successful implementationsConstructions & Real Estate Bog’Art One of the top 3 Romanian construction companies with more than € 93 million turnover “The results is fantastic, we strongly feel it. We are working now elegantly as the chaos was eliminated. We have now a solid information basis. Information processing time was reduced at least at half, and in some cases, we gain much time on operations namely many days each month", Alex Cârstoiu, Manager IT Bog’Art. Impact One of the largest Romanian privately owned real estate Developers; €42 million in 2008 “Charisma was the only solution that included an essential tool for construction – the project management module. Several other companies that we had prospected didn’t have the planning and contracts modules which were very important to us”, Florin Chiriţă, Marketing Manager
Successful implementationsRetail and Distribution Germanos Romania “We implemented Charisma in 2004 – the benefits of our choice were immediately visible. We obtained a centralized database for all stores and the stock and retail management efforts were streamlined; thus, we were able to focus more on sales. Obviously, all these improvements led to an overall increase of the operational efficiency.” Gration Vlad, Retail Chain Manager Mediplus The largest Romanian Pharma distributor: 64.000 distributed products, 12 warehouses and a 122 auto utilities distribution fleet. „Given the complexity of our business, who would have had the courage to implement a financial and controlling system in only 2 months? We trusted in TotalSoft and we weren’t wrong. On the other hand, if you look at the performance - cost ratio, Charisma deserves its money” Bogdan Dumitrescu, IT&C Director
Successful implementationsManufacturing Caroli The second largest company in the meat industry in Romania € 70 million turnover “The company is attentive to the feedback provided by customers and believes the solution meets our requirements. In fact, this is the reason why we chose to work with TotalSoft”, Mioara Abagiu, IT Manager Constanţa Shipyard The largest Romanian shipyard: over 4 mil delivered tdw and 2.300 employees The solution integrates 11 software applications for document tracking, management and allocation of costs and workmanship on each stage of a ship building and provides a clear picture of profitability related departments, projects etc.
Charisma Business LineKey Points Trusted business partner for +1000 companies The largest installed base in Romanian enterprise software sector Sustain companies that counts for more than 25% of Romanian GDP Complex implementations in 13 countries Focus industries drive double-digit growth Banking, Services, Retail & Wholesale, Manufacturing The largest local innovation power 250 dedicated developers; 40 Project Managers
Primavera Project ManagementKey Points Technological modernization at Petrom wells 2 years, 5,000 wells, 5 million labor hours, 50 consultants Promoters of the project management concept in Romania TotalSoft has over 15 years of experience in implementation, consultancy, education and support for Primavera Leader on the project management solutions market 90% of companies that use such solutions have implemented Primavera through TotalSoft Over 5000 students trained in Primavera system Students receive internationally recognized certificates at the completion of the course 11 consecutive years in the Primavera President Club Only 7 companies in the world achieved this performance
Charisma Days 2011The largest business community builtaround a software product 2 days; 5 technical workshops; + 1000 participants (Romania, Austria, Greece, Bulgaria and Qatar)
Why Charisma?Business value drivers for organization Industry Expertise Trusted Partner +16 years experience in complex software Double-digit growth based on business solutions customer recommendations Industry best practices accelerate time to Top references on 11 industry value verticals Service enabled to deploy without disruption + 800 installed customer base Business value Lowest TCO Improve financial management Proven implementation methodology Enhance business agility Flexible platform due to modular Enforce operational excellence architecture Unify and simplify mission-critical AdaptiveTM proprietary technology for business processes quickly covering any specific needs
2011 Business achievements Enforce international presence Projects in 4 new countries: Austria, Spain, Dubai & Saudi Arabia New subsidiaries in Bulgaria, Serbia, Greece & Qatar Extensive devs: new clients in new countries SATORP Saudi Arabia, Deutsche Leasing Austria, ISTA Spain & Dubai, Mowasalat Qatar, Lafarge Moldova Intensive devs: B2B solutions for mobile devices Analyzer, Cell Monitor, SFA, EMR, Portfolio Management, Medical Software – both on Android and iOS platforms Embedded wireless technologies Ford, Volkswagen Group Future automotive design projects on Android
CHARISMA BUSINESS SUITESoftware solution for the management of organizations in all business fields
Charisma Business Suite Modular design Three-tier architecture Runs in a single location or in a system of multiple locations with distributed or centralized databasesEnterprise Stock Accounting Financial Sales Purchasing Fixed Assets BudgetsManagement Management Financial Operational Financial Broker Refinancing Factoring Insurance Leasing Leasing Wholesale InsuranceSpecific Stock Warehouse PortfolioBusiness Production MRP eOrders Replenishment Management ManagementNeeds International Office Cell Monitor Credit BC Medical Software Commerce AutomationCustomer Relationship Sales Force Marketing After-sales CustomerRelationship Mobile SFA Dashboard Management Automation Automation Services IntelligenceManagementBusiness Human Capital Fleet Cost Control Collection SelfService eShop AnalyzerSupport Management Management
Charisma Business Suite Business SupportHuman Capital Fleet Cost Control Collection Self Service eShop AnalyzerManagement Management Payroll eProcurement Overdue Accounts Customer Product Catalog Advanced BI Lease & Contract Personnel ePurchasing Management Registration & Search & Filtering engine Management Administration Contract Debt Collection Authorization Engines Standard & Fleet Cost Organizational Management Management Customer Data On-Line Stock Customizable Procurement & Management Vendor Delinquency Ticket Maintenance Availability Check Reports Disposal On-Boarding Management Management Product Inquiry On-Line Payments Real time Rental / Leasing Comp & Ben Catalog Promised Amount Availability Check Fidelity Campaigns synchronization Transportation Time & Attendance Management Management Order Status Management Time Comparison Schedule Requisition / Legal Incident Management Cross Selling Financial & Non- Warranty Recruitment Purchase Order Management Trouble Ticket Campaigns Financial Forecasts Management Career Planning Management Repossession Management Management Performance Remarketing Appraisal Competencies Reporting Self-Service Administration
CHARISMA FINANCIAL RISK ASSESSMENT Complete image & quick evaluation of your business partners
Why Financial Risk Assessment?Business value in decision process Reduces operational Reduces Business Risks costs Due to centralized information Due to “in depth” analysis of the financial and quickly access, by one click, situation of business partners, starting from directly from Charisma ERP early stages of tendering, Charisma Financial interface, Charisma ERP solution Risk Assessment significantly reduces the risk significantly reduces operating of concluding contracts in a disadvantageous costs of people involved in the way. verification of information.Provides support in decision makingBy generating comprehensive financial reports on business partners, the solution willundoubtedly provide a substantial support in decision making, contributing significantlyto the validation or invalidation of possible new business contracts.
Financial Risk Assessment • Operational and Financial Situation • Negative Data Report: negative financial indicators, overdue Stability & debts to the state;profitability rates • Risk Rating, Credit Limit, Risk Securities, Payment Incidents, Financial Module EUR/RON, Financial Ratios • Provides Financial Statements from the last 5 years (balance sheet, profit & loss, etc);Company history • Reveals company development, from very beginning to date: Number of employees, ownership structure, capital, insolvency news; • Provides parameterized and information support for a proper scoring engine; Scoring • Brings credit risk ranges in decision making process
TotalSoft Headquarter Global City Business Park, Building O2, 8th Floor, Bucharest, Romania T: +4021 335 1709 F: +4021 335 1712 email@example.com www.charisma.ro ; www.totalsoft.roRequest a free demo at http://www.charisma.ro/EN/demo