George Harris is an experienced professional with a background in multiple areas including education, electronics, computer systems, and customer service. He has worked in various roles such as a Transportation Security Officer, Customer Service Representative, Team Lead/Supervisor in Training, Eyewear Specialist, District Assistant Manager, and Sales Teammate/Inventory Manager. Harris has strong skills in areas like electronics, programming, design, logistics, and customer service. He is ambitious and motivated to take on new challenges.
1. George Harris
Houston, TX
T: 832 608 4415
gralph17@aol.com
SUMMARY
I’m an experienced, organized, and determined professional with a background in
multiple areas of education. I have an artistic mindset and occupational
qualifications that can be logically adapted to many technical applications. I am
very ambitious and have developed a mature mindset and responsible approach to
any situation I am presented with and any task I undertake. Exceptional to work
with and often persuade my peers to follow a path of success and motivate others
to consummate awe-inspiring ideas to make a better quality of life for themselves
and others. Highly practiced in electronics and computer operating systems, well
versed, and remarkably cultured.
EDUCATION
● Prairie View A&M University
-Electrical Engineering - (2007-2011)
● Lone Star College
-Associate of Arts
EXPERIENCE
Customer Service Rep, AON Hewitt
The Woodlands, TX— September 14, 2015-April 24,2016
9500 Lakeside Blvd, The Woodlands, TX, 77381
Full Time - 40+ Hrs/Week
$15.50/Hr
Supervisor - Francesca Benson - 281-882-7413
I worked as part of a team that provides quality customer service by helping client
candidates, employees, retirees, and others understand, work with, and use their
HR plan(s) accurately and effectively. I acted as a liaison for the customers and
worked with them to resolve basic questions and issues from inbound calls, on-line
secured requests, and written requests.
Team Lead/Supervisor in Training, CLEAR
Houston, TX— February 25, 2014-February 5, 2015
2800 N. Terminal Rd. Houston, TX, 77032
Full Time - 42+ Hrs/Week
$14/Hr + Commission
Supervisor - Wayne Lawrence - 281-917-0918
I assisted the CLEAR supervisors and General Manager in accomplishing the goals
of the city in terms of customer service, team development and training,
membership enrollment and budget management. In addition, I provided coverage
for the CLEAR supervisors due to scheduling constraints. Completed Daily
Briefing/Numbers reports. Furthermore, I developed leadership skills for future
career opportunities.
Skills
● Electronic Circuits
● Microsoft Office Suite
● C++ Programming
● Auto CAD/CAM
● Logic Pro
● Mac OS
● Windows OS
● Management Training
● Operations
● Organizational Skills
● Warehouse Distribution and logistics
management
● File Organization
● Report Writing
● Research, Design, and Development
of projects
● Photoshop
● Cash Handling
● Scheduling
2. TSO, Department of Homeland Security
Houston, TX— March 17, 2013-February 18, 2014
2800 N. Terminal Rd. Houston, TX, 77032
Part Time - 20+ Hrs/Week
$15.94/Hr, Series & Grade - SV-1802 D/D
Supervisor - Love - 281-742-5538
I maintained a standard of excellence in transportation security through processes,
and technology. Maintained excellent service through integrity, and teamwork.
Procedures included having knowledge of the policy and procedures outlined in the
Transportation Security Administration Standard Operation Procedures manual. I
executed the ability to safeguard and be responsible for sensitive security
information. The ability to incorporate the engaged training skill development
training in working situations. Performed thorough screening of individuals and
baggage at extremely busy checkpoints. Performed ticket document checking of
employees and passengers to ensure proper access granted into the restricted
area. Performed the checking of passenger bags to ensure no prohibited items
enter. Performed duties of the Walk-Through Metal Detector; assuring prohibited
items are not given access. Analyzed and evaluated information gathered by
observation, experience, reflection, reasoning, or communication to draw
conclusions and act on them. Offered assistance and customer service through
skills attained. Worked with others to achieve shared goals; openly shared
information, knowledge, and expertise with the team; balanced team goals with
individual/personal goals. Facilitated cooperation and motivated my team members
to accomplish assigned goals.
Eyewear Specialist, Visionworks
Houston, TX— October 1, 2012-December 1, 2013
2000 Willowbrook Mall, Houston, TX, 77070
Full Time - 30+ Hrs/Weeks
$8.50/Hr + Commission
Supervisor - Madji Gueye - 281-509-4742
As a specialist, I learned to read prescription information, had knowledge of specific
materials that worked best depending on the prescription information. Obtained
patient prescriptions, entered data into computer systems, assisted patients in
finding the correct eyewear that fits their prescriptions, and have eyewear created.
District Assistant Manager, Houston Chronicle
Houston, TX— April 25, 2012-June 10, 2013
801 Texas St. Houston, TX, 77002
Full Time - 40+ Hrs/Week
$12/Hr
Supervisor - Dorothy Puglisi - 713-362-7171
Unloaded Cargo, distributed publications to carriers, trained carriers on driving
routes and how to read route books, oversaw products, maintained warehouse, and
completed/designed open routes.
Sales Teammate/Inventory Manager, Buckle
Houston, TX— November 1, 2011-March 1, 2012
2000 Willowbrook Mall, Houston, TX, 77070
Full Time - 30+ Hrs/Weeks
$4.50/Hr + Commission
Supervisor - Frank Brown - 281-477-3376
Sold merchandise, obtained feedback from customers, ordering, managing and
taking out stock, meeting our targeted sales goals, advised customers on their
purchases, helped with promotions, and oversaw deliveries.