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Convenience or Credibility? A Study of College Student Online Research Behaviors J. Patrick BiddixaChung JooChungb*   Han Woo Parkc** a Department of Curriculum, Leadership, and TechnologyValdosta State University b Department of Communication The State University of New York at Buffalo c Department of Media and Communication, WCU WebometricsInstituteYeungNam University
1. Introduction Today’s student has more information readily available to them than any other prior generation.  Students turn to a variety of sources for information when completing academic work ranging from Wikipedia to Google Scholar, course management systems (CMS)
1. Introduction  Little doubt  ,[object Object]
Is distinguishing and evaluating sources part of the retrieval process or are they simply trading the afforded ease offered by a blazing Internet connection for good work?How students search for academic support material, followed by a review of studies focused on how students evaluate and access online sources.
2. Review of literature (Madden & Jones, 2002)    - College student use of the Internet    - 79% of college Internet users believed the Internet had a positive impact on their academic experience, 73% of college students used the Internet for research more than the library. (Jones, Johnson-Yale, Millermaier, and Perez 2008)    Overall use of the Internet for academic purposes has increased and that students were generally pleased with the Internet's utility for academic work
2. Review of literature The consensus was that students turned to search engines (De Rosa et al., 2005; Emde, Currie, Devlin, & Graves, 2008; Griffiths & Brophy, 2005; Jones, 2002; Martin, 2008; Van Scoyoc & Cason, 2006); or even Wikipedia (Head & Eisenberg, 2009) before library databases (Hampton-Reeves et al., 2009); though CMS/class websites fared respectably. (Rainie & Tancer, 2007) 50% of college graduates used the site (86% if those with college experience were included), while 46% of current full- or part-time college students used Wikipedia.  Head and Eisenberg (2009) a consensus among students they interviewed that Wikipedia was a first stop for research, students referred to the site as a “preresearch tool” or a “step .05” that preceded scholarly databases and helped students funnel or refine their topics. 2.1. The search process
2. Review of literature (Park, Barnett, and Nam 2002) credibility with respect to online information as having two major components: trustworthiness, which is related to author/producer authority or reputation, and expertise, which is how useful (e.g., complete, timely) the content is compared to others. (Currie, Devlin, Emde, & Graves, 2010). Undergraduates understand the importance of using credible information for their academic work but often lacked the skills to critically evaluate a potential source (Head & Eisenberg, 2009) “finding materials they desired, knew existed, and needed on a ‘just in time’ basis” 2.2. Information credibility and accessibility
3. Methods CATPAC, a self-organizing artificial neural network analysis program (Woelfel, 1993, 1998) Semantic analysis is a form of social network analysis used to identify the structure of concepts or symbols in a set of answers on open questions
3. Methods Participants : ,[object Object]
The mean age was 20 years
Nearly 97% used English (n = 272).
On average, participants used the Internet for more than a decade (m = 10.02).
 average hours per day : five (m = 4.88)3.1 Participants
3. Methods 8 questions  : demographics of participants    (e.g., age, gender or Internet usage experience).  5questions : Internet usage and behaviors related to academic activities (1) study-related information seeking practices (2) Internet usage patterns during recent project online (3) reasons for using the Internet for academic purpose (4) reliability perception of academic information obtained on the Internet (5) effective usage of the Internet to improve academic performance 3.2 Instrument
3. Methods CATPAC is a neural network computer program optimized for analyzing text & produces visual relationships among the words using a dendogram, a graphical representation of the resultant clusters (Woelfel, 1993, 1998).  To prepare data, a list of meaningless words distorting the analysis (Lim, 2009) - articles, prepositions, conjunctions, and transitive verbs were excluded.     - the past tense and past perfect tense were modified into the present tense.     - similar words were combined into single words to facilitate the analysis 3.3 Analysis
3. Methods The potential data loss through mining procedures versus traditional quantitative survey or qualitative coding analyses.  Sophisticated questionnaires and careful understanding of findings through CATPAC are needed to realize the idea of the semantic web that is the creation of collective human knowledge (Lim, 2009). 3.4 Limitations
4. Results 4.1 Findings study-related information on the Internet Students were asked to describe their usual practice for finding study-related information on the Internet. The most frequently occurring word - Web site, information, search, find, use, Google, look, study..  *Left side displays the dendogramwhile Right side represents 3D perceptive through ThoughtView
4. Results 4.2 Recent Internet usage patterns for academic project online Students were asked to describe their use of the Internet for a recent project. The most frequently occurring word  - Web site, information, use, find, search, Google, Online, library, University, Internet and Wikipedia *Left side displays the dendogramwhile Right side represents 3D perceptive through ThoughtView
4. Results 4.3 Reasons for using the Internet for academic work Students were asked to describe their usual practice for finding study-related information on the Internet The most frequently occurring word  - Information, use, website, find, search, Google Source, engine, need, topic, library, Internet, and Wikipedia *Left side displays the dendogramwhile Right side represents 3D perceptive through ThoughtView
4. Results 4.4 Determining the credibility of Internet information Students were asked to describe how they determine the credibility of information obtained on the Internet The most frequently occurring word - information, website, reliable, Internet, source, Academic, search, Wikipedia, depend, online, friend, sure..  *Left side displays the dendogramwhile Right side represents 3D perceptive through ThoughtView
4. Results 4.5 Using the Internet to improve academic performance (summary)    Do not use the Internet as a 'copying' tool, but as a learning device.    The Internet itself will not improve your academic performance. Just use it wisely.    With the advanced search technique, you can narrow down the search results.    Learn the advantage of the university library's Web site and research engine link from your friends. Learn and love your library’s Web site. Do not be scared if you have never used it before. They have helpful hints or tours to get you acclimated to the Web site.    Communicate with teachers, mentors, tutors, classmates and librarians through your school’s online academic system or in person. If you want to learn the advantage of the university library's Web site and research engine link, ask someone who would be familiar with the Web site online that are reliable.    Use Web sites that provide extra study material. Some Web sites provide information that can enhance the material learned in a textbook.    Use Web sites that are accredited and their professor has expressed that they want them to use those Web sites.    You need to remain skeptical of the information that they find until they verify it. If you are not sure whether you can rely on Web sites that a random research program offers, contact with your instructor or teaching assistant.    Have a plan. The web is a big and scary place with tons of information. Googling can be pretty exhausting. One of the best ways still is using your school's library. A university library contains so much information that you are very likely to find information that you can use.
5. Discussion 5.1 Students use the Internet for study, the library for projects ,[object Object]

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Convenience or credibility

  • 1. Convenience or Credibility? A Study of College Student Online Research Behaviors J. Patrick BiddixaChung JooChungb* Han Woo Parkc** a Department of Curriculum, Leadership, and TechnologyValdosta State University b Department of Communication The State University of New York at Buffalo c Department of Media and Communication, WCU WebometricsInstituteYeungNam University
  • 2. 1. Introduction Today’s student has more information readily available to them than any other prior generation. Students turn to a variety of sources for information when completing academic work ranging from Wikipedia to Google Scholar, course management systems (CMS)
  • 3.
  • 4. Is distinguishing and evaluating sources part of the retrieval process or are they simply trading the afforded ease offered by a blazing Internet connection for good work?How students search for academic support material, followed by a review of studies focused on how students evaluate and access online sources.
  • 5. 2. Review of literature (Madden & Jones, 2002) - College student use of the Internet - 79% of college Internet users believed the Internet had a positive impact on their academic experience, 73% of college students used the Internet for research more than the library. (Jones, Johnson-Yale, Millermaier, and Perez 2008) Overall use of the Internet for academic purposes has increased and that students were generally pleased with the Internet's utility for academic work
  • 6. 2. Review of literature The consensus was that students turned to search engines (De Rosa et al., 2005; Emde, Currie, Devlin, & Graves, 2008; Griffiths & Brophy, 2005; Jones, 2002; Martin, 2008; Van Scoyoc & Cason, 2006); or even Wikipedia (Head & Eisenberg, 2009) before library databases (Hampton-Reeves et al., 2009); though CMS/class websites fared respectably. (Rainie & Tancer, 2007) 50% of college graduates used the site (86% if those with college experience were included), while 46% of current full- or part-time college students used Wikipedia. Head and Eisenberg (2009) a consensus among students they interviewed that Wikipedia was a first stop for research, students referred to the site as a “preresearch tool” or a “step .05” that preceded scholarly databases and helped students funnel or refine their topics. 2.1. The search process
  • 7. 2. Review of literature (Park, Barnett, and Nam 2002) credibility with respect to online information as having two major components: trustworthiness, which is related to author/producer authority or reputation, and expertise, which is how useful (e.g., complete, timely) the content is compared to others. (Currie, Devlin, Emde, & Graves, 2010). Undergraduates understand the importance of using credible information for their academic work but often lacked the skills to critically evaluate a potential source (Head & Eisenberg, 2009) “finding materials they desired, knew existed, and needed on a ‘just in time’ basis” 2.2. Information credibility and accessibility
  • 8. 3. Methods CATPAC, a self-organizing artificial neural network analysis program (Woelfel, 1993, 1998) Semantic analysis is a form of social network analysis used to identify the structure of concepts or symbols in a set of answers on open questions
  • 9.
  • 10. The mean age was 20 years
  • 11. Nearly 97% used English (n = 272).
  • 12. On average, participants used the Internet for more than a decade (m = 10.02).
  • 13. average hours per day : five (m = 4.88)3.1 Participants
  • 14. 3. Methods 8 questions : demographics of participants (e.g., age, gender or Internet usage experience). 5questions : Internet usage and behaviors related to academic activities (1) study-related information seeking practices (2) Internet usage patterns during recent project online (3) reasons for using the Internet for academic purpose (4) reliability perception of academic information obtained on the Internet (5) effective usage of the Internet to improve academic performance 3.2 Instrument
  • 15. 3. Methods CATPAC is a neural network computer program optimized for analyzing text & produces visual relationships among the words using a dendogram, a graphical representation of the resultant clusters (Woelfel, 1993, 1998). To prepare data, a list of meaningless words distorting the analysis (Lim, 2009) - articles, prepositions, conjunctions, and transitive verbs were excluded. - the past tense and past perfect tense were modified into the present tense. - similar words were combined into single words to facilitate the analysis 3.3 Analysis
  • 16. 3. Methods The potential data loss through mining procedures versus traditional quantitative survey or qualitative coding analyses. Sophisticated questionnaires and careful understanding of findings through CATPAC are needed to realize the idea of the semantic web that is the creation of collective human knowledge (Lim, 2009). 3.4 Limitations
  • 17. 4. Results 4.1 Findings study-related information on the Internet Students were asked to describe their usual practice for finding study-related information on the Internet. The most frequently occurring word - Web site, information, search, find, use, Google, look, study.. *Left side displays the dendogramwhile Right side represents 3D perceptive through ThoughtView
  • 18. 4. Results 4.2 Recent Internet usage patterns for academic project online Students were asked to describe their use of the Internet for a recent project. The most frequently occurring word - Web site, information, use, find, search, Google, Online, library, University, Internet and Wikipedia *Left side displays the dendogramwhile Right side represents 3D perceptive through ThoughtView
  • 19. 4. Results 4.3 Reasons for using the Internet for academic work Students were asked to describe their usual practice for finding study-related information on the Internet The most frequently occurring word - Information, use, website, find, search, Google Source, engine, need, topic, library, Internet, and Wikipedia *Left side displays the dendogramwhile Right side represents 3D perceptive through ThoughtView
  • 20. 4. Results 4.4 Determining the credibility of Internet information Students were asked to describe how they determine the credibility of information obtained on the Internet The most frequently occurring word - information, website, reliable, Internet, source, Academic, search, Wikipedia, depend, online, friend, sure.. *Left side displays the dendogramwhile Right side represents 3D perceptive through ThoughtView
  • 21. 4. Results 4.5 Using the Internet to improve academic performance (summary) Do not use the Internet as a 'copying' tool, but as a learning device. The Internet itself will not improve your academic performance. Just use it wisely. With the advanced search technique, you can narrow down the search results. Learn the advantage of the university library's Web site and research engine link from your friends. Learn and love your library’s Web site. Do not be scared if you have never used it before. They have helpful hints or tours to get you acclimated to the Web site. Communicate with teachers, mentors, tutors, classmates and librarians through your school’s online academic system or in person. If you want to learn the advantage of the university library's Web site and research engine link, ask someone who would be familiar with the Web site online that are reliable. Use Web sites that provide extra study material. Some Web sites provide information that can enhance the material learned in a textbook. Use Web sites that are accredited and their professor has expressed that they want them to use those Web sites. You need to remain skeptical of the information that they find until they verify it. If you are not sure whether you can rely on Web sites that a random research program offers, contact with your instructor or teaching assistant. Have a plan. The web is a big and scary place with tons of information. Googling can be pretty exhausting. One of the best ways still is using your school's library. A university library contains so much information that you are very likely to find information that you can use.
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  • 24. Each preference was directly tied to efficiency, while trustworthiness and expertise were also consistent keywords in response analysis. Google is easily accessible and intuitive for students
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  • 27. 5. Discussion 5.4 Recommendations To require a training module (Sanchez, Wiley, & Goldman, 2006), or stand alone class assignment, which could be developed as a drop-in application for a CMS such as WebCT. What students need help on is how to locate and recognize an empirical study and how to follow-up references to find additional sources citing relevant information (i.e., using “cited by” features). Teaching these skills may have more long-term positive effects than teaching literacy skills for a technology they will be unable to access after leaving campus. Database managers and/or librarians should consider a standard look and feel for databases.(ERIC, JSTOR, and MUSE each have very different search options and while learning the “basics” can help)
  • 28. 5. Discussion 5.5 Future research Information literacy augments students’ competency with evaluating, managing, and using information, it is now considered by several regional and discipline-based accreditation associations as a key outcome for college students. The information literate student accesses needed information effectively and efficiently. Explore student perceptions of their evaluation practices and congruence with faculty expectations.