Controlling Your BuyingDebra Templar: Retail Check ups, Tune Ups & Makeovers....It’s in the bag!
Tips When Visiting a Gift Fair or Trade Show
3Spend the first day  ½ day or so just looking around.  Absorb information – who’s selling what and for how much.Take a few notes about places you’ll stop by later.  See who’s busy.The biggest asset you’ll have is KNOWLEDGE OF THE MARKETPLACE.  Knowing what’s available in a category is a valuable negotiating tool.Great buyers get the best deals – not necessarily 	the biggest stores.Buying is more than “ I love it, I’ll take it”
Never buy without a buying plan or a budget showing you what you can spend for the various categories or departments in your store.Make a list of the vendors you want to see and, if possible, make appointments
Dealing with Sales Reps
Introduce yourself and your store.Never ever try to act as if you know more than you do or give an impression that you’re a big buyer, someone who places big orders.Being humble works in building professional relationships – but don’t OVERDO being humble or you’ll get taken advantage of.  ( “ I’m a small store.  I try to be a loyal account and pay my bills.  I just want merchandise that sells.  I don’t want to be your biggest account”).
Questions to Ask Sales Reps
What other stores do well with your line?Who else do you sell to in my area?What kind of order minimums do you have?Are minimums strictly enforced for a new store?Do you have any promotional or off-price merchandise I can buy to help me maintain a good mark-up with your merchandise?Is this merchandise re-orderable?Do you have any colour photos you could give me (at no charge) so that I can use them in my advertising?Do you offer any classes, cds, a website or 	literature on how to sell your merchandise better?
9. 	What do I need to do to get a little better price?10.Do you offer an extra 5% if I leave my order with       	you now?11.  If I buy something and it just isn’t selling, can you swapthings over for me?12.  Do you have a private label program?13.  When do your prices break in the season?14.  When will the goods be delivered?15.  What are the terms of payment?16.  Can I get dating?
Asking for deals
If you want something, you have to ask forit:Off-price merchandise
Promotional goods
Dating
Demo days
Advertising money
PhotographsLeaving Paper
Leaving an order with the sales rep when you view their line..Take a look, make notes, take photos (if allowed) and get back to the sales rep to buy the stuff you actually want to buy.Sales Reps, however, will want to get your order on-the-spot.Let the Sales Rep know when you plan to place your order – then stick with your promise.Good reps can be very valuable allies – 	don’t aggravate them unnecessarily.
DON’T rush your buying.  Take your time.  Network with buyers.  Ask them what’s hot. Spend the time to shop, buy and place your orders.  ALWAYS remember the brand you’re trying to create.  Make sure the merchandise fits in.This is the time to test, test, test.   Don’t buy too much of any one line.
Use your own order forms or purchase orders.   Saves you money and time +You’ll have a better feel for how much you’re buying.
Your buying terms, not the manufacturer’s terms, are listed on the purchase order.  Eg. Your Order Form may state that you will pay 30 days  from the date you receive the merchandise.  Manufacturer’s  form may say 30 days from the invoice date.How to pay?Credit card – additional 30 days + frequent flyer pointsOpen an Account.You always want to be able to pay for the merchandise after you have had time to sell it.
16Placing an Order
Let Sales Reps show you the entire line.  Select what you like and ask the rep if you’ve made any mistakes.
Are there any styles or model numbers you should eliminate or add?
Give the rep a chance to give their opinion.
Ordering merchandise should be a partnership – you don’t have to agree with the rep’s opinion – the final decision is yours.  But at least you’re respecting their knowledge of the line.Make sure merchandise appeals to widest market possible:
Not too old
Not too young
Not too cheap
Not too expensive
You want to buy middle-of-the road merchandise (BUT NOT mediocre) that has the widest audience.  Also, because casual lifestyles have become popular, you might add more criteria eg.
Not too formal and Not too casualManaging Your Buying
Temptation

Controlling Your Buying

  • 1.
    Controlling Your BuyingDebraTemplar: Retail Check ups, Tune Ups & Makeovers....It’s in the bag!
  • 2.
    Tips When Visitinga Gift Fair or Trade Show
  • 3.
    3Spend the firstday ½ day or so just looking around. Absorb information – who’s selling what and for how much.Take a few notes about places you’ll stop by later. See who’s busy.The biggest asset you’ll have is KNOWLEDGE OF THE MARKETPLACE. Knowing what’s available in a category is a valuable negotiating tool.Great buyers get the best deals – not necessarily the biggest stores.Buying is more than “ I love it, I’ll take it”
  • 4.
    Never buy withouta buying plan or a budget showing you what you can spend for the various categories or departments in your store.Make a list of the vendors you want to see and, if possible, make appointments
  • 5.
  • 6.
    Introduce yourself andyour store.Never ever try to act as if you know more than you do or give an impression that you’re a big buyer, someone who places big orders.Being humble works in building professional relationships – but don’t OVERDO being humble or you’ll get taken advantage of. ( “ I’m a small store. I try to be a loyal account and pay my bills. I just want merchandise that sells. I don’t want to be your biggest account”).
  • 7.
  • 8.
    What other storesdo well with your line?Who else do you sell to in my area?What kind of order minimums do you have?Are minimums strictly enforced for a new store?Do you have any promotional or off-price merchandise I can buy to help me maintain a good mark-up with your merchandise?Is this merchandise re-orderable?Do you have any colour photos you could give me (at no charge) so that I can use them in my advertising?Do you offer any classes, cds, a website or literature on how to sell your merchandise better?
  • 9.
    9. What doI need to do to get a little better price?10.Do you offer an extra 5% if I leave my order with you now?11. If I buy something and it just isn’t selling, can you swapthings over for me?12. Do you have a private label program?13. When do your prices break in the season?14. When will the goods be delivered?15. What are the terms of payment?16. Can I get dating?
  • 10.
  • 11.
    If you wantsomething, you have to ask forit:Off-price merchandise
  • 12.
  • 13.
  • 14.
  • 15.
  • 16.
  • 17.
    Leaving an orderwith the sales rep when you view their line..Take a look, make notes, take photos (if allowed) and get back to the sales rep to buy the stuff you actually want to buy.Sales Reps, however, will want to get your order on-the-spot.Let the Sales Rep know when you plan to place your order – then stick with your promise.Good reps can be very valuable allies – don’t aggravate them unnecessarily.
  • 18.
    DON’T rush yourbuying. Take your time. Network with buyers. Ask them what’s hot. Spend the time to shop, buy and place your orders. ALWAYS remember the brand you’re trying to create. Make sure the merchandise fits in.This is the time to test, test, test. Don’t buy too much of any one line.
  • 19.
    Use your ownorder forms or purchase orders. Saves you money and time +You’ll have a better feel for how much you’re buying.
  • 20.
    Your buying terms,not the manufacturer’s terms, are listed on the purchase order. Eg. Your Order Form may state that you will pay 30 days from the date you receive the merchandise. Manufacturer’s form may say 30 days from the invoice date.How to pay?Credit card – additional 30 days + frequent flyer pointsOpen an Account.You always want to be able to pay for the merchandise after you have had time to sell it.
  • 21.
  • 22.
    Let Sales Repsshow you the entire line. Select what you like and ask the rep if you’ve made any mistakes.
  • 23.
    Are there anystyles or model numbers you should eliminate or add?
  • 24.
    Give the repa chance to give their opinion.
  • 25.
    Ordering merchandise shouldbe a partnership – you don’t have to agree with the rep’s opinion – the final decision is yours. But at least you’re respecting their knowledge of the line.Make sure merchandise appeals to widest market possible:
  • 26.
  • 27.
  • 28.
  • 29.
  • 30.
    You want tobuy middle-of-the road merchandise (BUT NOT mediocre) that has the widest audience. Also, because casual lifestyles have become popular, you might add more criteria eg.
  • 31.
    Not too formaland Not too casualManaging Your Buying
  • 32.

Editor's Notes

  • #10 Don’t underestimate value of connecting with customers
  • #12 Don’t delegate financial mattersIf you don’t know the problem, how can you fix it?
  • #20 If your business can't afford a high salary, neither can you!Don't work for nothing to build your businessBusinesses where owners work for nothing don't last.Don't end up hating your business.If you must work for nothing consider your time a loan that your business must eventually pay back
  • #23 Shopping at other stores gives you info to guide future business decisions
  • #28 And Not just rent - stack of extra chargesupkeep of common areas, building maintenance, charges, taxes.