The document discusses the context of an organization and how to determine it. It defines an organization's context as being influenced by its business environment, customers and their needs, required knowledge and technologies. To determine context means to identify internal and external factors that can impact strategic objectives and quality management system planning. It lists examples of internal factors like performance, resources, human factors and operational factors, and external factors like economic, social, political, technology and market factors. The document provides steps to determine context which include assigning factors, listing internal and external factors affecting the organization, finding interested parties associated with each factor, and evaluating needs and expectations of factors.