Let’s Give Them 
Something to 
Talk About 
- Content Strategy 
for Social Media 
astridhaug.dk @astridhaug #sigdukanlimig
Typical process 
Selecting social networks 
Strategy for 
social media 
astridhaug.dk @astridhaug #sigdukanlimig
Why content? 
The algorithms 
Ads and SEO 
Great content lasts longer 
astridhaug.dk @astridhaug #sigdukanlimig
Strategy 
The strategy gives a common focus and a point of 
direction. So when you’re lost in the social media 
jungle you can go back to the strategy and say: 
Ok, this is the way we want to go. 
Let’s give them something to talk about - content strategy for social media 
astridhaug.dk @astridhaug #sigdukanlimig
Model for… 
astridhaug.dk @astridhaug #sigdukanlimig
astridhaug.dk @astridhaug #sigdukanlimig
Purpose 
SWOT Golden Circle 
astridhaug.dk @astridhaug #sigdukanlimig
Flathead – a weird 
fish swimming 
against the stream to 
find new and 
different ways. 
astridhaug.dk @astridhaug #sigdukanlimig
Speak 
properly 
astridhaug.dk @astridhaug #sigdukanlimig
Meet our 
employee 
Buy our 
product 
Value Levels 
Learn about our 
business 
We talk 
about our 
passion 
Call me 
Aarstiderne 
How can we 
help you with 
your passion? 
How can we 
change the world 
together? 
Get 3 for the 
price of 2 
We’re 
passionate 
about a 
course/topic 
Nike+ 
nemlig.com 
Silvan 
astridhaug.dk @astridhaug #sigdukanlimig
Purpose Content Plan & Measure Organise 
Relevance 
astridhaug.dk @astridhaug #sigdukanlimig
Relevance 
Relevance 
What you want to say What they want to hear 
You Users 
astridhaug.dk @astridhaug #sigdukanlimig
What do we know about our 
users? 
digital 
behaviour 
language 
codes 
astridhaug.dk @astridhaug #sigdukanlimig 
sex 
age 
interests
“We want to 
be experts on 
sleep”
They know their users well: 
DaneAge Association
Purpose Relevance Plan & Measure Organise 
Content 
astridhaug.dk @astridhaug #sigdukanlimig
The great content 
• Tells a story 
astridhaug.dk @astridhaug #sigdukanlimig 
• Is visual 
• Is relevant, surprising, entertaining, emotional, 
important 
• Helps people do something 
• Has the right timing
#emotional #visual #storytelling 
astridhaug.dk @astridhaug #sigdukanlimig
Content triangle 
OTHERS 
EXISTING NEW 
astridhaug.dk @astridhaug #sigdukanlimig
Existing content 
astridhaug.dk @astridhaug #sigdukanlimig
Where does content come 
from? 
Calendar 
Homepage 
Magazine 
Photos Newsletter 
Video 
astridhaug.dk @astridhaug #sigdukanlimig
Content of others 
blogs 
CONTENT 
CURATION 
articles 
videos 
astridhaug.dk @astridhaug #sigdukanlimig
astridhaug.dk @astridhaug #sigdukanlimig
Content of others: 
Social media takeover 
• engagement 
astridhaug.dk @astridhaug #sigdukanlimig 
• authenticity 
• expands network
New content 
astridhaug.dk @astridhaug #sigdukanlimig
New content 
astridhaug.dk @astridhaug #sigdukanlimig
New content: Newsjacking
Purpose Relevance Content Organise 
Plan & Measure 
astridhaug.dk @astridhaug #sigdukanlimig
Content plan 
astridhaug.dk @astridhaug #sigdukanlimig
Annual calendar 
Internal factors: External factors: 
SPRING SUMMER 
astridhaug.dk @astridhaug #sigdukanlimig 
Projects 
Annivesaries 
Conferences 
Celebratory days & 
holidays 
Events 
2015 Weather/seasons 
WINTER FALL
Measure 
sales 
visibility 
customer 
satisfaction 
branding 
astridhaug.dk @astridhaug #sigdukanlimig
A lot we can measure 
Ask employees 
Ask customers 
Ressources 
Time spend 
Less complaints 
Employees on social media 
Engagement 
Users 
Traffic 
Sale 
Signups 
astridhaug.dk @astridhaug #sigdukanlimig 
Experienced 
behavior 
Registered 
behavior 
Internal 
External
Why measure? 
1. To make sure we are on the right track 
(purpose) 
2. Do we spend our time right? (prioritize) 
3. Compare social media with other activities 
4. Motivation 
5. Makes social media visible in the organization 
astridhaug.dk @astridhaug #sigdukanlimig
Purpose Relevance Content Plan & Measure 
astridhaug.dk @astridhaug #sigdukanlimig 
Organise
Content strategy 
Motivation? 
Internal 
communication 
Content editor 
Webmaster 
Leadership 
HR employee 
Internal experts 
Who do you need 
to help you out?
Remember these people… 
astridhaug.dk @astridhaug #sigdukanlimig
Find your purpose 
Be relevant to your users 
Create great content 
astridhaug.dk @astridhaug #sigdukanlimig
Plan & Measure 
Embed it in the organization 
astridhaug.dk @astridhaug #sigdukanlimig
Contact: 
astridhaug.dk 
Twitter @astridhaug 
mail@astridhaug.dk 
astridhaug.dk @astridhaug #sigdukanlimig

Content Strategy for Social Media

  • 1.
    Let’s Give Them Something to Talk About - Content Strategy for Social Media astridhaug.dk @astridhaug #sigdukanlimig
  • 2.
    Typical process Selectingsocial networks Strategy for social media astridhaug.dk @astridhaug #sigdukanlimig
  • 3.
    Why content? Thealgorithms Ads and SEO Great content lasts longer astridhaug.dk @astridhaug #sigdukanlimig
  • 4.
    Strategy The strategygives a common focus and a point of direction. So when you’re lost in the social media jungle you can go back to the strategy and say: Ok, this is the way we want to go. Let’s give them something to talk about - content strategy for social media astridhaug.dk @astridhaug #sigdukanlimig
  • 5.
    Model for… astridhaug.dk@astridhaug #sigdukanlimig
  • 6.
  • 7.
    Purpose SWOT GoldenCircle astridhaug.dk @astridhaug #sigdukanlimig
  • 8.
    Flathead – aweird fish swimming against the stream to find new and different ways. astridhaug.dk @astridhaug #sigdukanlimig
  • 9.
    Speak properly astridhaug.dk@astridhaug #sigdukanlimig
  • 10.
    Meet our employee Buy our product Value Levels Learn about our business We talk about our passion Call me Aarstiderne How can we help you with your passion? How can we change the world together? Get 3 for the price of 2 We’re passionate about a course/topic Nike+ nemlig.com Silvan astridhaug.dk @astridhaug #sigdukanlimig
  • 11.
    Purpose Content Plan& Measure Organise Relevance astridhaug.dk @astridhaug #sigdukanlimig
  • 12.
    Relevance Relevance Whatyou want to say What they want to hear You Users astridhaug.dk @astridhaug #sigdukanlimig
  • 13.
    What do weknow about our users? digital behaviour language codes astridhaug.dk @astridhaug #sigdukanlimig sex age interests
  • 14.
    “We want to be experts on sleep”
  • 15.
    They know theirusers well: DaneAge Association
  • 16.
    Purpose Relevance Plan& Measure Organise Content astridhaug.dk @astridhaug #sigdukanlimig
  • 17.
    The great content • Tells a story astridhaug.dk @astridhaug #sigdukanlimig • Is visual • Is relevant, surprising, entertaining, emotional, important • Helps people do something • Has the right timing
  • 18.
    #emotional #visual #storytelling astridhaug.dk @astridhaug #sigdukanlimig
  • 19.
    Content triangle OTHERS EXISTING NEW astridhaug.dk @astridhaug #sigdukanlimig
  • 20.
    Existing content astridhaug.dk@astridhaug #sigdukanlimig
  • 21.
    Where does contentcome from? Calendar Homepage Magazine Photos Newsletter Video astridhaug.dk @astridhaug #sigdukanlimig
  • 22.
    Content of others blogs CONTENT CURATION articles videos astridhaug.dk @astridhaug #sigdukanlimig
  • 23.
  • 24.
    Content of others: Social media takeover • engagement astridhaug.dk @astridhaug #sigdukanlimig • authenticity • expands network
  • 25.
    New content astridhaug.dk@astridhaug #sigdukanlimig
  • 26.
    New content astridhaug.dk@astridhaug #sigdukanlimig
  • 27.
  • 28.
    Purpose Relevance ContentOrganise Plan & Measure astridhaug.dk @astridhaug #sigdukanlimig
  • 29.
    Content plan astridhaug.dk@astridhaug #sigdukanlimig
  • 30.
    Annual calendar Internalfactors: External factors: SPRING SUMMER astridhaug.dk @astridhaug #sigdukanlimig Projects Annivesaries Conferences Celebratory days & holidays Events 2015 Weather/seasons WINTER FALL
  • 31.
    Measure sales visibility customer satisfaction branding astridhaug.dk @astridhaug #sigdukanlimig
  • 32.
    A lot wecan measure Ask employees Ask customers Ressources Time spend Less complaints Employees on social media Engagement Users Traffic Sale Signups astridhaug.dk @astridhaug #sigdukanlimig Experienced behavior Registered behavior Internal External
  • 33.
    Why measure? 1.To make sure we are on the right track (purpose) 2. Do we spend our time right? (prioritize) 3. Compare social media with other activities 4. Motivation 5. Makes social media visible in the organization astridhaug.dk @astridhaug #sigdukanlimig
  • 34.
    Purpose Relevance ContentPlan & Measure astridhaug.dk @astridhaug #sigdukanlimig Organise
  • 35.
    Content strategy Motivation? Internal communication Content editor Webmaster Leadership HR employee Internal experts Who do you need to help you out?
  • 36.
    Remember these people… astridhaug.dk @astridhaug #sigdukanlimig
  • 37.
    Find your purpose Be relevant to your users Create great content astridhaug.dk @astridhaug #sigdukanlimig
  • 38.
    Plan & Measure Embed it in the organization astridhaug.dk @astridhaug #sigdukanlimig
  • 39.
    Contact: astridhaug.dk Twitter@astridhaug mail@astridhaug.dk astridhaug.dk @astridhaug #sigdukanlimig