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Consumer Education- Rights and Responsibilities
The document discusses key topics related to consumer rights and responsibilities including: - The eight basic rights of consumers - The seven types of consumers - Government agencies concerned with consumer protection - Characteristics of wise consumers including critical awareness, active response, and social concern It provides questions to test understanding of these topics and assess if participants exhibit characteristics of wise consumers. Scoring rubrics are also included to evaluate knowledge, application, and appreciation of consumer rights and responsibilities.
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Consumer Education- Rights and Responsibilities
- 1. Objectives: Explain theeight basic rights of a consumer; Describe the seven types of consumers; Enumerate the government agencies concerned with consumer rights and responsibilities; and Realize the importance of exercising consumer rights.
- 2. Analyze the Rightsof a Consumer
- 4. Answers can bedone in different ways: One can sing it. One can perform role playing or dramatize it using words. One can employ monologue. One can do pantomime One can create symbols or drawings.
- 5. What is thedifference between
- 6. How do youchoose a product
- 7. How will youknow if the product is SAFE?
- 8. How will youknow if the product is ENVIRONMENT- FRIENDLY?
- 9. How will youtell to the SALESMAN/SALESLADY that the product you bought has a factory defect?
- 10. In what wayis a consumer informed?
- 11. In what wayare consumersrightfully represented?
- 12. When is theright time for consumersto be educated?
- 13. What government agenciescan you go in order to address your consumer complaints?
- 14. ARE YOU AWISE CONSUMER? Basic Rights of a Consumer Responsibilities of a Consumer Characteristics of a Wise Consumer Critical Awareness Active Response Social Concern Smart Keen Observer Responsible Assertive Confident
- 15. ARE YOU AWISE CONSUMER? Basic Rights of a Consumer Responsibilities of a Consumer Characteristics of a Wise Consumer Critical Awareness Active Response Social Concern Smart Keen Observer Responsible Assertive Confident
- 16. How did youfind the questions asked in the activity: easy, practical, difficult? Support your answer. Who among the participants gave a clear and right answer to the question asked? How did she/he perform the answer? How should a consumer be knowledgeable in his/her rights? How can you be a responsible consumer? How can one be a wise consumer? How can these government agencies help you as a consumer?
- 17.
- 18. Is aware, confident,assertive and empowered in purchasing goods, products and services. Must never fail to ask questions on information, such as labels, price, quality and use of good and services. Is assertive of his rights in order not to be trampled upon by abusive traders especially when he bought a defective product.
- 19.
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- 21. Jingle –Rap –30 seconds Fame! The DTI is looking for a Jingle Rap for their radio commercial to promote their consumer awareness program. Can you do it for them?
- 22. Score Knowledge Knows andunderstand terms, facts, concepts and principles. Application Applies health knowledge, skills and methods analyze and evaluate benefits of a wise consumer. Appreciation Appreciate knowledge and applications thru writing, speech and visual displays. 5 Enumeration and description of basic rights of consumers and its benefits are complete appropriate and accurate Applications and evaluations of benefits of a wise consumer are complete, appropriate and accurate Appreciation of the value of a wise consumer are complete, appropriate and accurate 4 Enumeration and description of basic rights of consumers and benefits are mostly complete, appropriate and accurate Applications and evaluations of benefits of a wise consumer are mostly complete, appropriate and accurate Appreciation of the value of a wise consumer are mostly complete, appropriate and accurate 3 Enumeration and description of basic rights of consumers and benefits are somewhat complete, appropriate and accurate Applications and evaluations of benefits of a wise consumer are somewhat complete, appropriate and accurate Appreciation of the value of a wise consumer are somewhat complete, appropriate and accurate 2 Enumeration and description of basic rights of consumers and benefits are minimally present and correct. Applications and evaluations of benefits of a wise consumer are minimally present and correct. Appreciation of the value of a wise consumer are somewhat minimally present and correct. 1 Enumeration and description of basic rights of consumers and benefits are missing and incomplete Applications and evaluations of benefits of a wise consumer are missing and incomplete Appreciation of the value of a wise consumer are missing and incomplete Rubric
- 23. “A wise consumeris aware, confident and responsible about things and realities that he must share with other for the benefit of the community” Learned Be responsible, be heard and be understood. Good communication skills can help him express in sharing ideas with others. Be appreciative of government efforts in promulgating consumer rights.
- 24. Read and understandabout Consumer Health Education Health Information Techniques in luring Consumers Consumer Rights on the right to Choose and the Right to Information
- 25. Many thanks foryour dedication, time and effort today! Eric Pascual Indie, MA Teacher III/ICT Coordinator Carmen National High School ericindie1104@gmail.com
- 26. Points Tally Board GroupNo Wise Consumer Role Playing Jingle Rap Total SM 2 5 3 10 NCCC 4 5 5 14 Robinsons 3 5 4 12 Gaisano 5 5 2 12
Editor's Notes
- #3 Being conscious of ones basic right and responsibilities as a consumer is a fundamental and desirable attitude of a buyer. When people are exposed different choices of good and services, they are likely to choose a cheaper products. This is critical because the use of a cheaper products, goods and services may turn out unsatisfactory for the consumer in the end. This lesson will give you the tools you need in being a wise and responsible consumer. A well informed and vigilant consumer is the best protected consumer.
- #5 Play on with the music. When it stops whoever has the crown (it must be worn on the head) must stand – up and answer the question raised by the teacher or whoever is assigned to give the questions. If the student who has the crown answered the question correctly, he may then take 1 heart and 1 diamond from the crown and keep it until all the hearts and diamonds will be taken. In the end, the student who got the most hearts and diamonds owns a crown and wears it. He is then a Genius!
- #6 A better understanding of what a need really is. Needs In actuality, you only need four things to survive: A roof over your head Enough food and water to maintain your health Basic health care and hygiene products Clothing (just what you need to remain comfortable and appropriately dressed) Everything that goes beyond this – a big house, name-brand clothes, fancy foods and drinks, a new car – is a want. Does that mean that you should only buy the things that you need? Not at all. Life is meant to be lived, not survived. Treat yourself to some wants along the way, but do so when you can afford to, and enjoy those wants as the extras that they are.
- #7 Right to choose. Consumers have the right to choose products from a wide array of goods. These goods must have affordable prices and be of good quality. Ideally, you want both quality and quantity. Quality alone can be subjective and relative, while quantity on its own can be shallow and meaningless. Together, you can use quality to beget quantity. Remember, however, that if you’re forced to choose between quality and quantity, err on the side of quality. Also, look for ways to balance competing interests and find the middle ground that works best for you.
- #8 Right to safety Consumers have the right to be protected form goods and services that are hazardous to health and life. Determine if product if BFAD BOH and DTI approved One of the guarantees is that products must be of acceptable quality and this includes that the product is safe.
- #9 Right to a health environment Consumers have the right to live in a hazard free environment that allows them to live with dignity and their well being assured. We will identify by reading the labels of the product if it is free from mercury, parabens,, or the CFCs
- #10 Right to redress Consumers have the right to be compensated for unsatisfactory goods and services. If you found out that the product that if you bought is defective. You have the right to returned the product, and change it.
- #11 Right to information: Consumers have the right to be protected from dishonest and misleading advertising and labelling. They also have the right to receive information that will guide them in making wise decisions. to inform the consumer about the risks of a product or service by affixing the necessary usage instructions and warnings;
- #12 Right to representation Consumers must be represented in the formulation and execution of government policies. There must NGOs that will represent the consumer in the formulations of the laws. Under RA 7394 of the Consumer Acts of the Philippines
- #13 Right to Consumer Education Consumers have the right to acquire knowledge and skills to become an informed consumer.
- #20 They will give emphasis on two scenes in each place-how a wise and an unwise consumer purchase goods, products and services. Let the students observe these activities presented. The students will then relate their observation and insights on the activities presented. Ask volunteers to summarize the task done. Then call on “The Genius” to improve on the said summary.