Presented February 16th, 2017
Frances Coronel & Zhen Liu
Connective Media Technologies
Spring 2017
Cornell Tech
FVCproductions
https://fvcproductions.com
Presentation made during the Learning Trends 2008 online conference and at the DevLearn Conference in San Jose and at the Learning 2008 Conference in Orlando - ok - sames slides, but different emphasis at each preso.
Taking Leadership Online: Developing Your Personal Social Media Voice4Good.org
How should you navigate the personal and professional boundaries in the world of social media, and what does that mean for your leadership? How does the social media buzzword “transparency,” translate into “leadership?” In this webinar, we will consider how nonprofit executive directors and other staff use social media personally to further the mission of their organization and translate their leadership online.
The Web has always been about people, but in a Web 2.0 world, this is taking on new meaning. Giving your users more control and influence over your site unveils a whole new set of opportunities — and a whole new set of challenges. How are user ratings and reviews, tagging, editorial control, user-generated content, and social networking changing the way you should be thinking about your site? How are sites dealing with negative user contributions? What does all of this mean for how you design and build your site? Come take an entertaining tour through the social wonderland of Web 2.0 and learn what it means for you. Presentation by Steve Mulder.
Presentation made during the Learning Trends 2008 online conference and at the DevLearn Conference in San Jose and at the Learning 2008 Conference in Orlando - ok - sames slides, but different emphasis at each preso.
Taking Leadership Online: Developing Your Personal Social Media Voice4Good.org
How should you navigate the personal and professional boundaries in the world of social media, and what does that mean for your leadership? How does the social media buzzword “transparency,” translate into “leadership?” In this webinar, we will consider how nonprofit executive directors and other staff use social media personally to further the mission of their organization and translate their leadership online.
The Web has always been about people, but in a Web 2.0 world, this is taking on new meaning. Giving your users more control and influence over your site unveils a whole new set of opportunities — and a whole new set of challenges. How are user ratings and reviews, tagging, editorial control, user-generated content, and social networking changing the way you should be thinking about your site? How are sites dealing with negative user contributions? What does all of this mean for how you design and build your site? Come take an entertaining tour through the social wonderland of Web 2.0 and learn what it means for you. Presentation by Steve Mulder.
Successful Enterprise 2.0 and Social MediaRoss Dawson
Slides used at KMWorld 2007 by Ross Dawson in his speech on Successful Enterprise 2.0 and Social Media - for more details see: http://www.rossdawsonblog.com/weblog/archives/2007/11/successful_ente.html
This week, we distill insights around PlanBig - a platform created by Bendigo and Adelaide Bank to connect changemakers and support them in bringing their ideas to reality.
100+ thinkers and planners within MSLGROUP share and discuss inspiring projects on social data, crowdsourcing, storytelling and citizenship on the MSLGROUP Insights Network.
Every week, we pick up one project and do a deep dive into conversations around it -- on the MSLGROUP Insights Network itself but also on the broader social web -- to distill insights and foresights. We share these insights with you on our People’s Insights blog and compile the best insights from the network and the blog in the People’s Insights Quarterly Magazine, as a showcase of our capabilities.
We have further synthesized the insights to provide foresights for business leaders and changemakers — in the ten-part People’s Insights annual report titled Now & Next: Ten Frontiers for the Future of Engagement, now available as a Kindle eBook.
For more, see: http://peopleslab.mslgroup.com/future-of-engagement
This is a competitive analysis that was created to look into the public broadcasting space as a whole. To research this project, I examined over more than 200 public broadcasters in both the U.S. and Canada.
Presentation objectives:
1) Describe common social media tools
2) Highlight benefits of both public & private social networks
3) Go over how to begin creating a social media plan for your organization
Goals:
1) Increase knowledge of how common social media tools can benefit your organization
2) Motivate organizations to explore the benefits these tools can offer
Participant Media + TakePart: People's Insights Vol. 2 Issue 8MSL
This week, we distill insights around the Participant Media model of using powerful stories and social advocacy platform TakePart to inspire and energize people to take social action.
100+ thinkers and planners within MSLGROUP share and discuss inspiring projects on social data, crowdsourcing, storytelling and citizenship on the MSLGROUP Insights Network.
Every week, we pick up one project and do a deep dive into conversations around it -- on the MSLGROUP Insights Network itself but also on the broader social web -- to distill insights and foresights. We share these insights and foresights with you on our People’s Insights blog and compile the best insights from the network and the blog in the iPad-friendly People’s Lab Quarterly Magazine, as a showcase of our capabilities.
For more, see: http://peopleslab.mslgroup.com
Presentation detailing the requirements for a collaborative organisation, how to become one, what technologies will help, and how to deliver these using Lotus software.
Presented to UK Corporate IT forum at IBM Bedfont, 10 Feb 2009
The 2.0 Adoption Council Enterprise 2.0 Black Belt Workshop: Community Roles & Adoption Planning by Stan Garfield & Luis Suarez @ Enterprise 2.0 Conference Boston, June 2010
Value Creation & the Evolution of Organizational Business ModelsPaul Di Gangi
Presentation by Paul M. Di Gangi on January 31, 2011 at the Stockholm School of Economics in Second Life (SSE Island) for Robin Teigland.
This presentation outlines the key shifts in people, technology, and the economy that have led to the growth of new types of organizational business models and how value can be created.
This presentation is also available here: http://www.slideshare.net/eteigland/lecture-by-paul-digangivalue-creation
What does member engagement look like? Why are the programs used by associations beginning to fail? What are members REALLY LOOKING FOR? Answers to these questions and practical recommendations are presented in this presentation.
These slides were used in a webinar presentation for the National Center for Media Engagement by Amy Sample Ward in June 2011. For more information, visit: http://amysampleward.org
When we are happy at work, we are more motivated to engage and contribute. Happy Melly believes that a business is a community of people working together for a shared purpose and creating value – and it’s best to grow it like that. We want you to join us, and help grow healthy, adaptive organizations that are more like communities, so that we can increase happiness at work and do great things together.
For more information, visit http://www.happymelly.com/
To watch the intro video: http://www.youtube.com/watch?feature=player_embedded&v=RUTcvcWssnQ
Six Strategies to Increase Member/Donor Engagement & Retention using Privat...Lisette Sutherland
In this session, learn the importance of private social networks and the dramatic effect they can have on your organisation's engagement and retention rates. We explain why these trusted communities work so well and we'll demonstrate — using actual non-profit success story examples — six strategies for effectively implementing them on your own site. We also cover directories, shared libraries, wikis, groups and listservs, as well as engagement metrics to measure your progress.
This talk covers how to create value with social media through cost reduction, revenue enhancement, and innovation. It also says why social media is here to stay due to the phenomenon of the the "three clouds" -- connectivity, resources & social.
Successful Enterprise 2.0 and Social MediaRoss Dawson
Slides used at KMWorld 2007 by Ross Dawson in his speech on Successful Enterprise 2.0 and Social Media - for more details see: http://www.rossdawsonblog.com/weblog/archives/2007/11/successful_ente.html
This week, we distill insights around PlanBig - a platform created by Bendigo and Adelaide Bank to connect changemakers and support them in bringing their ideas to reality.
100+ thinkers and planners within MSLGROUP share and discuss inspiring projects on social data, crowdsourcing, storytelling and citizenship on the MSLGROUP Insights Network.
Every week, we pick up one project and do a deep dive into conversations around it -- on the MSLGROUP Insights Network itself but also on the broader social web -- to distill insights and foresights. We share these insights with you on our People’s Insights blog and compile the best insights from the network and the blog in the People’s Insights Quarterly Magazine, as a showcase of our capabilities.
We have further synthesized the insights to provide foresights for business leaders and changemakers — in the ten-part People’s Insights annual report titled Now & Next: Ten Frontiers for the Future of Engagement, now available as a Kindle eBook.
For more, see: http://peopleslab.mslgroup.com/future-of-engagement
This is a competitive analysis that was created to look into the public broadcasting space as a whole. To research this project, I examined over more than 200 public broadcasters in both the U.S. and Canada.
Presentation objectives:
1) Describe common social media tools
2) Highlight benefits of both public & private social networks
3) Go over how to begin creating a social media plan for your organization
Goals:
1) Increase knowledge of how common social media tools can benefit your organization
2) Motivate organizations to explore the benefits these tools can offer
Participant Media + TakePart: People's Insights Vol. 2 Issue 8MSL
This week, we distill insights around the Participant Media model of using powerful stories and social advocacy platform TakePart to inspire and energize people to take social action.
100+ thinkers and planners within MSLGROUP share and discuss inspiring projects on social data, crowdsourcing, storytelling and citizenship on the MSLGROUP Insights Network.
Every week, we pick up one project and do a deep dive into conversations around it -- on the MSLGROUP Insights Network itself but also on the broader social web -- to distill insights and foresights. We share these insights and foresights with you on our People’s Insights blog and compile the best insights from the network and the blog in the iPad-friendly People’s Lab Quarterly Magazine, as a showcase of our capabilities.
For more, see: http://peopleslab.mslgroup.com
Presentation detailing the requirements for a collaborative organisation, how to become one, what technologies will help, and how to deliver these using Lotus software.
Presented to UK Corporate IT forum at IBM Bedfont, 10 Feb 2009
The 2.0 Adoption Council Enterprise 2.0 Black Belt Workshop: Community Roles & Adoption Planning by Stan Garfield & Luis Suarez @ Enterprise 2.0 Conference Boston, June 2010
Value Creation & the Evolution of Organizational Business ModelsPaul Di Gangi
Presentation by Paul M. Di Gangi on January 31, 2011 at the Stockholm School of Economics in Second Life (SSE Island) for Robin Teigland.
This presentation outlines the key shifts in people, technology, and the economy that have led to the growth of new types of organizational business models and how value can be created.
This presentation is also available here: http://www.slideshare.net/eteigland/lecture-by-paul-digangivalue-creation
What does member engagement look like? Why are the programs used by associations beginning to fail? What are members REALLY LOOKING FOR? Answers to these questions and practical recommendations are presented in this presentation.
These slides were used in a webinar presentation for the National Center for Media Engagement by Amy Sample Ward in June 2011. For more information, visit: http://amysampleward.org
When we are happy at work, we are more motivated to engage and contribute. Happy Melly believes that a business is a community of people working together for a shared purpose and creating value – and it’s best to grow it like that. We want you to join us, and help grow healthy, adaptive organizations that are more like communities, so that we can increase happiness at work and do great things together.
For more information, visit http://www.happymelly.com/
To watch the intro video: http://www.youtube.com/watch?feature=player_embedded&v=RUTcvcWssnQ
Six Strategies to Increase Member/Donor Engagement & Retention using Privat...Lisette Sutherland
In this session, learn the importance of private social networks and the dramatic effect they can have on your organisation's engagement and retention rates. We explain why these trusted communities work so well and we'll demonstrate — using actual non-profit success story examples — six strategies for effectively implementing them on your own site. We also cover directories, shared libraries, wikis, groups and listservs, as well as engagement metrics to measure your progress.
This talk covers how to create value with social media through cost reduction, revenue enhancement, and innovation. It also says why social media is here to stay due to the phenomenon of the the "three clouds" -- connectivity, resources & social.
Designing the Social Web, Web 2.0 expo Nyc versionChristina Wodtke
3 hour workshop on how to select, design and optimize social web functionality. Covers everything from what goes on a profile, to optimizing invitation flows to viral distribution.
B2B Community Building - a discussion and roadmap - mesh conference 2010Spodek & Co.
B2B Community Building - a discussion and roadmap - mesh conference 2010
Note: Much of this workshop revolved around an interactive discussion between community managers and strategists.
I'm @EdenSpodek on Twitter if you'd like to chat more.
SF Online Community Report Presentation Jan 2010WiserEarth .
This presentation was put together for the San Francisco Online Community Report Meetup Group, at Techsoup Global in San Francisco January 2010.
Peggy Duvette, Executive Director of WiserEarth, shared some of the lessons learned and challenges around online community building.
A presentation given by Peggy Duvette, Executive Director of WiserEarth, at the San Francisco Online Community Report Meetup Group. It is a free monthly gathering through TechSoup of online community managers, enthusiasts, and innovators to meet and discuss tools and strategies for building and managing effective communities. Peggy presented WiserEarth success stories and challenges around online community building.
Similar to Connective Media Technologies - Building Successful Online Communities (20)
Join Techqueria as we explore how Latinx leaders in tech from Asana, Out in Tech, and Digital Nest are finding and building their communities.
There will be networking sessions and raffle prizes!
Stories from Latinas in Engineering with KeepTruckinFrances Coronel
Hear from various Latina engineers and engineering leaders as they share lightning talks of their journeys and careers.
MCed by Kelly Gonzalez, Director of Diversity & Inclusion at KeepTruckin.
Uncharted Territories: On Being the First in TechFrances Coronel
We all have stories of being the first...
The first to go to college
The first to work in tech
The first to be a CEO
The first to open an office in a different country
Join Techqueria, Latinas in Tech and Lyft at our virtual event on Thursday, July 16 2020 at 4:00 pm PDT and hear stories from Latinx in Tech speakers on navigating being the first and explore "Uncharted Territories: On Being The First In Tech".
Pride Month Event with Blend: Intersecting Identities in TechFrances Coronel
Join Techqueria & Blend to celebrate Pride Month by hearing the perspectives of queer Latinx in tech as we explore their careers and advice they have on thriving in the tech industry.
Pluralsight LIVE 2019 | Progressive Web Apps 101Frances Coronel
Progressive Web Apps 101
Progressive Web Apps (PWAs) bring features we expect from native apps to the mobile browser experience and are on track to becoming the new golden web standard.
In this class, I'll walk you through the steps of transforming an existing website into a PWA from the bottom up and together, we'll explore the wide array of companies that have already benefited from the many enhancements PWAs offer.
Pluralsight LIVE
August 27, 2019, from 1:00 pm to 1:45 pm
Grand America Hotel
Salt Lake City, Utah
Little America Ballroom A/B
RevolutionConf 2019 - Progressive Web Apps 101Frances Coronel
Progressive Web Apps 101
Progressive Web Apps (PWAs) bring features we expect from native apps to the mobile browser experience and are on track to becoming the new golden web standard. In this class, I'll walk you through the steps of transforming an existing website into a PWA from the bottom up and together, we'll explore the wide array of companies that have already benefited from the many enhancements PWAs offer.
RevolutionConf
June 6, 2019, from 3:30 pm to 4:15 pm
Trader Interactive (Cape Henry)
JSConf EU 2019 - Being a Unicorn Working for Another UnicornFrances Coronel
In this talk, I’ll walk you through my journey as a woman of color in tech and how I got to where I am today as a software engineer at a high growth unicorn startup.
Sunday, June 2nd, 3:50 pm to 4:15 pm
JSConf EU 2019
BiPOCiT Space
I presented these slides to the Telegraph Track at Hack Reactor in San Francisco, CA from 7:45 pm to 9:00 pm on Thursday - March 7th, 2019.
Talk: This class walks you through the steps of transforming an existing website into a Progressive Web App from the bottom up. Together we’ll also explore the vast array of companies that have already benefited from the many enhancements PWAs offer and why they’re so successful in emerging markets.
https://www.hackreactor.com/
General Assembly - So You Want To Be A WizardFrances Coronel
I presented these slides for a General Assembly talk on Wednesday - January 23rd, 2019 from 6:00 pm to 7:30 pm.
http://www.fvcproductions.com/2019/01/23/so-you-want-to-be-a-tech-wizard/
I presented these slides at GDG DevFest in San Francisco, CA from 3 pm to 4 pm on Sunday - October 28, 2018.
GDG DevFest is a one-day community-run event designed to facilitate the exchange of ideas between developers of all skill levels and backgrounds.
Talk: This class walks you through the steps of transforming an existing website into a Progressive Web App from the bottom up. Together we’ll also explore the vast array of companies that have already benefited from the many enhancements PWAs offer and why they’re so successful in emerging markets.
https://devfestsf.com
Presented August 15th, 2018 at 6:30 pm till 7:30 pm at Google in SF as part of a Google Developers Group SF Meetup.
Talk: Progressive Web Apps 101
Description: I’ll walk you through the steps of transforming an existing website into a Progressive Web App from the bottom up. Together we’ll also explore the wide array of companies that have already benefited from the many enhancements PWAs offer.
More event details: https://www.meetup.com/google-developer-group-san-francisco/events/251833049/
Meet up Milano 14 _ Axpo Italia_ Migration from Mule3 (On-prem) to.pdfFlorence Consulting
Quattordicesimo Meetup di Milano, tenutosi a Milano il 23 Maggio 2024 dalle ore 17:00 alle ore 18:30 in presenza e da remoto.
Abbiamo parlato di come Axpo Italia S.p.A. ha ridotto il technical debt migrando le proprie APIs da Mule 3.9 a Mule 4.4 passando anche da on-premises a CloudHub 1.0.
Understanding User Behavior with Google Analytics.pdfSEO Article Boost
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Understand the importance of conversion rates and how to track them using Google Analytics. Set up Goals, analyze conversion funnels, segment your audience, and employ A/B testing to optimize your website for higher conversions. Utilize ecommerce tracking and multi-channel funnels for a detailed view of your sales performance and marketing channel contributions.
Custom Reports and Dashboards:
Create custom reports and dashboards to visualize and interpret data relevant to your business goals. Use advanced filters, segments, and visualization options to gain deeper insights. Incorporate custom dimensions and metrics for tailored data analysis. Integrate external data sources to enrich your analytics and make well-informed decisions.
This guide is designed to help you harness the power of Google Analytics for making data-driven decisions that enhance website performance and achieve your digital marketing objectives. Whether you are looking to improve SEO, refine your social media strategy, or boost conversion rates, understanding and utilizing Google Analytics is essential for your success.
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The product workshop focused on exploring the requirements of Generation Z in relation to marketplace dynamics. We delved into their specific needs, examined the specifics in their shopping preferences, and analyzed their preferred methods for accessing information and making purchases within a marketplace. Through the study of real-life cases , we tried to gain valuable insights into enhancing the marketplace experience for Generation Z.
The workshop was held on the DMA Conference in Vienna June 2024.
3. “By online communities we mean any
virtual space where people come
together with others to converse,
exchange information or other
resources, learn, play, or just be with
each other (Kraut 2012).
4. Challenges
In order to become successful, online communities
have to succeed in a number of different challenges.
The first two we will be discussing are:
» Starting a new community
» Attracting and socializing new members
4
5. Levers
Online communities can be designed to achieve the
goals that their owners and members desire. These
are levers of change which are features that are
deliberately and strategically chosen, e.g.
» Community structure
» Selection, sorting, & highlighting
» Feedback & rewards
5
6. Quora
Challenge: Starting a new
community
Lever: Feedback and rewards
Quora is a question-and-answer
site where questions are asked,
answered, edited and organized by
its community of users.
7. Quora
This platform seems to have achieved
where its competitors have failed by
successfully drawing the participation
of both a rapidly growing user
population and specific domain
experts that generate invaluable
content in response to questions.
Wang, Gang, et al. "Wisdom in the social crowd: an analysis of quora."
Proceedings of the 22nd international conference on World Wide Web. ACM, 2013.
8. Goodreads
Challenge: Attracting and
socializing new members
Lever: Content, tasks, & activities
Goodreads is a "social cataloging"
website that allows individuals to
freely search Goodreads' extensive
user-populated database of books,
annotations, and reviews.
9. Goodreads
Challenge: Attracting and
socializing new members
Lever: Content, tasks, & activities
Users can signup and register books
to generate reading lists. They can
also create their own groups of book
suggestions, surveys/polls, blogs,
and discussions.
10. Linkedin
Challenge: Encouraging commitment
Lever: Selection, access controlling
Linkedin, the online networking tool,
encourage the commitment of their
members by offering valuable content. Not
only through selection and sorting useful
information, but also by access controls.
11. Power of being the best 11
Research from Putnam Investment, Oct 2013
13. “Lurkers are reported to make up
over 90% of several online groups
Lurker demographics: Counting the silent
Nonnecke, Blair, and Jenny Preece (CHI2000)
14. Google Maps
Challenge: Encouraging contribution
Lever: Feedback and rewards
Google Maps has a sub-community
which uses level and points to provide
feedback and reward contributors.
Also, they have offline events and
activities to extend the
encouragement.
15. Rewards
Combining online or virtual
rewards with rewards services
which have monetary value is a
way Google using to encourage
contribution.
15
16. Reddit
Challenge: Regulating behavior
Lever: Roles, rules, policies
Most large online discussion groups,
and especially those that deal with
controversial topics, attract trolls as
well as commercial spammers. But
does regulating behavior always
imply good behavior?
17. Rules
New York Times have a group of
40+ people for monitoring the
comments on their website all
the time.
17
18. 18
Reddit CEO Steve Huffman: How I Work
a troll (/ˈtroʊl/, /ˈtrɒl/) is a person
who sows discord on the Internet by
starting arguments or upsetting
people, by posting inflammatory,[1]
extraneous, or off-topic messages in
an online community
—Wikipedia
19. Summary
What are the 5 major
challenges an online
community faces?
19
In order to become successful,
online communities have to
succeed in a number of different
challenges.
» Starting a new community
» Attracting and socializing
new members
» Encouraging commitment
» Encouraging contribution
» Regulating behavior
20. Summary
What are the 8 categories
of levers an online
community can utilize?
20
Levers are features that are
deliberately and strategically
chosen.
» Community structure
» Content, tasks, & activities
» Selection, sorting, highlighting
» External communication
» Feedback and rewards
» Roles, rules, policies, and
procedures
» Access controls
» Presentation & framing
23. Discussion Time!
One of the design challenges we discussed was
“encouraging contribution” - how would you say
any online community you’re a part of addresses
this challenge?
25. Discussion Time!
One of the levers discussed was “feedback and rewards”.
Besides those already discussed, can you think of any
other online communities that use this lever?
26. References
» Presentation template by SlidesCarnival
» Kraut, Robert E., Paul Resnick. Building successful online communities: Evidence-based
social design. MIT Press, 2012. Chapter 1.
» Research from Putnam Investment, Oct 2013
» Lurker demographics: Counting the silent, Nonnecke, Blair, and Jenny Preece (CHI2000)
» Wang, Gang, et al. "Wisdom in the social crowd: an analysis of quora." Proceedings of
the 22nd international conference on World Wide Web. ACM, 2013.
26