Conflict resolution involves facilitating peaceful endings to conflicts through various methods and processes. Common workplace conflicts arise from matrix structures and globalization. When dealing with conflicts, collaboration is best for important issues as it promotes satisfaction and innovation, while compromising can provide quick solutions for less crucial matters. Both positive and negative impacts can result from conflicts, such as improved performance but also lower productivity. Tips for conflict resolution include allowing emotions to cool off before discussing issues, avoiding finger-pointing, and actively listening to other perspectives.

2. What is Conflict Resolution?
Conflict resolution, otherwise known
as Reconciliation, is conceptualized as the
methods and processes involved in facilitating the
peaceful ending of conflict

3. Factors Of Conflict At
Work Place
Matrix
structure
Other
factors
Globalization

4. Ways To Manage Conflict

5. Suggestions:
• Collaboration is the way to deal with
important issues.
• Forcing is appropriate when time is issue.
• Compromising can lead to quick solutions.
• Accommodating is the best approach for
unimportant issues.
• Collaboration is better for satisfaction &
innovation.

6. Impact Of Conflict
POSITIVE:
• Promote collaboration.
• Improve performance.
• Foster creativity and
innovation.
• Build deeper
relationships.
NEGATIVE:
• Damage Relationship.
• Lower Productive And
Moral.
• Leads To Absenteeism.
• Strike.

7. TIPS TO CONFLICT RESOLUTION
TIP#2
Avoid
Pointing
Fingers.
Tip#3
Listen To
Others
TIP#1
Allow your
head to cool
off.
“It is not a perfect solution but a small picture to solve conflict, as everyday
has a new problem and act accordingly.

8. THOUGHTS LEADER:.
” The more skilled managers become in handling differences and
change without creating or involved in conflict, the more
successful their teams and companies will become”
Jim Collins
in “Good to Great”
“Unless both sides win, no agreement can
be permanent.”
Jimmy Carter