This document is a student paper about CMC and its effectiveness in minor league sports. It includes sections on organizational contacts, a literature review on CMC perspectives and effects, and a 10-point communication plan with internal and external directives. The plan provides tips for internal communications within an organization, such as being available and encouraging, and external communications to customers, such as being fun, timely, and thinking professionally.

1. CMC and Effectiveness
in Minor League Sports
Kimberly Morgan
COMM 6011: Communications in Organizations
Final Project

2. Organizational
Contacts
• Art Davis, Director of
Finance
• Mike Lannom,
Concessions/Bar
Manager
• Jonathan Jones,
Inside Sales
Representative

3. Literature
Review
• Computer-Mediated Communication
(CMC)
• Social Media Perspectives

4. Literature Review
CMC and
Stress
CMC and
Status
Effects
CMC and
Effects on
Behavior
CMC and
Satisfaction
CMC and
Productivity

5. 10-Point Communication Plan

6. Communication Plan
Internal Directives External Directives
1. Don’t Be an Over-loader 6. Be Fun!
2. Be Available 7. Be Timely
3. Be Encouraging 8. Don’t Be a Stalker
4. Be Productive 9. Be Smart, Think “Professional”
5. Keep the Old, Incorporate the
New
10. Don’t Loose Sight of Your
Purpose

7. Internal Directives
1. Don’t Be an Over-loader
2. Be Available
3. Be Encouraging
4. Be Productive
5. Keep the Old,
Incorporate the New

8. External Directives
6. Be Fun!
7. Be Timely
8. Don’t Be a Stalker
9. Be Smart! Think
“Professional”
10.Don’t Loose Sight of Your
Purpose

9. Thanks for your attention!