Conflict resolution in west africa hmi
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This document describes conflict resolution tools and techniques used in workshops conducted in West Africa. The workshops were conducted over 4 years with farmers in Mali, with the goal of increasing productivity without chemical fertilizers. The workshops taught conflict resolution techniques including grounding, greeting circles, adaptive learning, and consensus building. These techniques helped resolve conflicts among farmers and led to no violent conflicts reported for two years after the workshops, demonstrating the effectiveness of the collaborative problem-solving approach.
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Conflict resolution in west africa hmi
- 1. 01/28/15 www.aboutlistening.com 1 Resolving Conflict in West Africa – A Practice Jeff Goebel
- 9. 01/28/15 www.aboutlistening.com 9 SANREM Project – US AID West Africa - Madiama Commune, Mali Farmer-based Research Holistic Management / Conflict Resolution 4 years 5 trips – 10 workshops Low budget
- 12. 01/28/15 www.aboutlistening.com 12 Core Conflict Resolution Tools Grounding Greeting Circle Adaptive Learning Worst / Best / Possibility Thinking A Consensus Building Process
- 13. 01/28/15 www.aboutlistening.com 13 The Circle IF YOU: LISTEN WITH RESPECT... UNDERSTANDING, TRUSTING, LEARNING, A NEW PERSPECTIVE GROWING, RESOLVING ADAPTING WILL RESULT.
- 14. 01/28/15 www.aboutlistening.com 14 Grounding Establishes a model for listening w/ respect, a knowing that each person will be heard. Establishes a verbal territory for each participant, a sense of potential equity Requires access to both the left & the right brain, engaging the "whole brain”.
- 15. 01/28/15 www.aboutlistening.com 15 Grounding (cont’d) Allows apprehensions & hopes for the meeting to be expressed. Allows participants to express hidden agendas (like leaving early, a flat tire, a sickness, etc.) Brings people into the "here and now” Provides initial information to the facilitator.
- 17. 01/28/15 www.aboutlistening.com 17 Greeting Circle Adapted from American Indian culture Flesh-to-flesh connections – the human element Potentially equalizes power African learning – create “friendships” before resolving conflict
- 19. 01/28/15 www.aboutlistening.com 19 Adaptive Learning HOW DO YOU FEEL ABOUT THE SITUATION? WHAT DID YOU LEARN THAT WILL..... • MAKE YOU SUCCESSFUL? • RESOLVE THE CONFLICT? • RESOLVE THE IMPASSE? • ETC.
- 21. 01/28/15 www.aboutlistening.com 21 Worst Possible Outcomes These are feared future outcomes, often based on past experience, w/ a presently experienced emotion & physical reaction. When people believe them, they affect their perceptions, beliefs, values & strategies. They tend to be self-fulfilling prophecies when strongly held.
- 22. 01/28/15 www.aboutlistening.com 22 Best Possible Outcomes These are hoped for future outcomes, sometimes not previously experienced, but intensely imagined, w/ a presently experienced emotion & physical response. When people believe them, they affect their perceptions, beliefs, values & strategies. They tend to be self-fulfilling prophecies when strongly held.
- 23. 01/28/15 www.aboutlistening.com 23 Possibility Thinking An acknowledgment that both worst & best outcomes are present & inherent in each moment, up to, & often after the event. This balanced view allows the movement toward desired outcomes.
- 24. 01/28/15 www.aboutlistening.com 24 A Consensus Building Process WHAT IS THE SITUATION? HOW DO I FEEL ABOUT IT? WHAT ARE MY WORST POSSIBLE OUTCOMES OF THE SITUATION? WHAT ARE MY BEST POSSIBLE OUTCOMES OF THE SITUATION? WHAT BELIEFS / BEHAVIORS / STRATEGIES / ACTIONS WILL FOSTER THE BEST OUTCOMES?
- 25. 01/28/15 www.aboutlistening.com 25 Change Process Results – satisfied? Modificational Change Actions Strategies Transformational Change Behaviors Beliefs
- 27. 01/28/15 www.aboutlistening.com 27 Human Problem Solving - Doing the Impossible B _ D Vanna White Effect
- 28. 01/28/15 www.aboutlistening.com 28 THE REASONS IT’S IMPOSSIBLE TO INCREASE PRODUCTIVITY BY 50% WITHOUT CHEMICAL FERTILIZERS We don’t like to work hard The soil is too poor The average farmer has no other ideas besides chemical fertilizer that could increase production that radically. If there is such a thing, we don’t know about it. Can’t be done without chemical fertilizer because there isn’t enough rain, and the soil is too poor
- 29. 01/28/15 www.aboutlistening.com 29 G I V E N T H AT I T ’S I M PO SSI B L E , I F I T W E R E PO SSI B L E , W H AT W O U L D YO U D O T O I N C R E ASE PR O D U C T I V I T Y B Y 50% W I T H O U T C H E M I C AL F E R T I L I Z E R S? Parking animals on the land to accumulate manure Rotation Leguminous trees (Acacia albida) Contour barriers (lines of stones along the contour) Fallow Intercropping grains and leguminous plants OR mixing small patches of different crops
- 31. 01/28/15 www.aboutlistening.com 31 29 deaths in 1993 in region in one incident No violent conflict after two years of this work as reported by Malian Rural Sociologist
- 34. 01/28/15 www.aboutlistening.com 34 Workshop themes Conflict resolution introduction Resolving one-on-one conflicts Scarcity related issues Power related issues Evaluation Resolving real conflicts Managing diversity
- 40. 01/28/15 www.aboutlistening.com 40 More information Visit website at: www.aboutlistening.com Stories Visuals
- 41. 01/28/15 www.aboutlistening.com 41 Your turn: Adaptive Learning How do you feel about this presentation? What did you learn that will help you be successful in understanding and practicing holistic decision making?