This document discusses HIPAA (Health Insurance Portability and Accountability Act) and the importance of protecting patient privacy and confidentiality. It defines what HIPAA is, what protected health information (PHI) and sensitive information are, and how this information can be handled or mishandled. Effective HIPAA training is important to educate employees on privacy laws, how to avoid mishandling confidential information, and the importance of upholding patient privacy and confidentiality.