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Intra-personal
Intra-group
Inter-group
Inter-personal
“Scarce
resources”
MATERIAL / RATIONAL
Parties focus on some
external resource
“Interference from
others”
SOCIAL / RELATIONAL
Parties focus on
relationships and
social structure
“Expressions of Conflict”
“Perceptions”
SYMBOLIC
Parties focus
on competing
world views and meaning-
making systems (lenses)
Latent / HiddenLatent / Hidden
conflictconflict
Surface conflictSurface conflict
Open conflictOpen conflict
Physical
Psychological
Social
Environmental
Prevent people from reaching their full
human potential
AGGRESSION
Aggression as a rooted instinct
Dual Instinct Theory (Freud, 1920)
• Human behavior is driven by 2 basic
forces: life and death instinct
These instincts are a source intra- psychic conflict which can be
resolved by diverting the destructive force away on to others
Built-in Instinct Theory (Lorenz, 1966)
•Aggression is innate, an unavoidable feature of human
nature
•Aggressive behavior serves an adaptive function- “survival of
the strongest”
Aggression as drive*
-Frustration-aggression (Dollard, 1941)
aggression is caused by frustration that stems not only from
deprivation but also from the gap between expectations and results
-Aggression-aversive stimulation (Berkowitz, 1989)
 Fear
 Physical pain
 Psychological discomfort
*not a consistently present energy but is
activated when there is deprivation
Aggression as learned
behavior
(Bandura, Ross and Ross, 1963)
- aggressive behavior as produced by
“nurture” as opposed to “nature”
(acquired through learning processes)
Determinants of Aggression (Factors that Contribute
to Aggressive Behavior)
 Personal variables
1. Sex (men as generally more aggressive than women:
 Men have more criminal records
 Men show more aggressive behavior
 Men have higher levels of testosterones
 Situational Variables
-availability and accessibility of weapons
-alcohol consumption
-temperature
-noise
-crowding
 Media influences
-weaken viewers’ inhibitions against aggression
-habituation or reduction of sensitivity to suffering
Ongoing polarization, mistrust
and hostility between/ among
different groups in the
community
Community Relations
Theory
Incompatible positions and a
“zero-sum” view of conflict
being adopted by the parties
in conflict
Principled Negotiation
Theory
Incompatibilities between
different cultural
communication styles
Intercultural
Miscommunication
Theory
Unmet or frustrated basic human
needs – physical, psychological,
and social (e.g., security, identity,
recognition, participation, and
autonomy
Human Needs
Theory
Feelings of threatened identity
often rooted in unresolved past
loss and suffering
Identity Theory
Real problems of inequality
and injustice expressed by
competing social, cultural,
and economic frameworks
Conflict
Transformation
Theory
C
O
N
S
T
R
U
C
T
I
V
E
D
E
S
T
R
U
C
TI
V
E
MORE VIOLENCE
LESS TRUST
LESS ACCURATE COMMUNICATIONS
LESS DIRECT CONTACT
P
Problem-
solving
Disagree but
share problem
Person seen as
problem
Shift from
disagreement to
personal
antagonism
Issue proliferation
Multiplication of
issues from specific to
general
Triangle
“Talk about” not
“talk with”
C
O
N
S
T
R
U
C
T
I
V
E
D
E
S
T
R
U
C
TI
V
E
MORE VIOLENCE
LESS TRUST
LESS ACCURATE COMMUNICATIONS
LESS DIRECT CONTACT
HOSTILITY
Full blown
Antagonism
>>>>>>>>>>>>>Hostili
ty
Reaction &
escalation
An eye for
an eye, a
tooth for a tooth.
Polarization
Change in social
organization

The ABC Triangle
of Violence
The ABC Triangle
of Violence
BEHAVIOR: Hatred
for the enemy, direct physical
violence, killing, intimidation,
torture, verbal insults, etc.
BEHAVIOR: Hatred
for the enemy, direct physical
violence, killing, intimidation,
torture, verbal insults, etc.
ATTITUDES: Feelings/ Values
Sources: Hatred,
fear, mistrust, racism, sexism,
intolerance, bigotry
ATTITUDES: Feelings/ Values
Sources: Hatred,
fear, mistrust, racism, sexism,
intolerance, bigotry
CONTEXT + System + Structures:
Structural/ institutional violence,
discrimination (e.g. in education, employment,
health care, etc.), globalization of economy,
denial of rights and liberties, segregation (e.g.,
apartheid)
CONTEXT + System + Structures:
Structural/ institutional violence,
discrimination (e.g. in education, employment,
health care, etc.), globalization of economy,
denial of rights and liberties, segregation (e.g.,
apartheid)
Promotes war and armamentsPromotes war and armaments
 Weapons are mystified to represent force,
scientific progress, exercise of power
(through war toys, video games, violent
movies, etc.)
 Art, education, religion, mass
communications are used as the basis
of war by powerful groups in society
(cultural and educational manipulation
Commodifies the powerlessCommodifies the powerless
 Those with little power are considered objects.
 Patriarchalism and sexism (women as objects)
 Majority vs. minority relations
 Marginalized groups, (the the poor, the
disabled, indigenous
tribes, etc.)
Invokes the image of the
“enemy”
The enemy …
 Can be a nation;
 Can be a religious / ideological group in the community;
 Can be people of a different race, tribe, or language group;
 Belongs to the OUT-Group;
 Is blamed for failure or attack (scapegoat function);
 Threatens everything that is good and valuable to oneself and one’s
community
OtheringOthering
 Dualistic thinking: rightDualistic thinking: right
vs. wrong, good vs. bad,vs. wrong, good vs. bad,
etc.etc.
 Separates people into better and worse,Separates people into better and worse,
good or badgood or bad
 Dehumanizes the enemyDehumanizes the enemy
 Removal of all human facesRemoval of all human faces
CONFLICT PREVENTIONCONFLICT PREVENTION
CONFLICT SETTLEMENTCONFLICT SETTLEMENT
CONFLICT MANAGEMENTCONFLICT MANAGEMENT
CONFLICT RESOLUTIONCONFLICT RESOLUTION
CONFLICT TRANSFORMATIONCONFLICT TRANSFORMATION
Latent /
Hidden
conflict
Open
conflict
Surface
conflict
I NTERVENTION
J U S T I C E
ISSUE
POWER
RELATION-SHIP
HOW
WHAT
WHONEEDS
INTE-RESTS
WHO
CULTPOL
ECO
DYNAMICS OF
SOCIAL
CONFLICT
Concepts of conflict 14 april 2010...

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Concepts of conflict 14 april 2010...

  • 1.
  • 3. “Scarce resources” MATERIAL / RATIONAL Parties focus on some external resource “Interference from others” SOCIAL / RELATIONAL Parties focus on relationships and social structure “Expressions of Conflict” “Perceptions” SYMBOLIC Parties focus on competing world views and meaning- making systems (lenses)
  • 4. Latent / HiddenLatent / Hidden conflictconflict Surface conflictSurface conflict Open conflictOpen conflict
  • 5. Physical Psychological Social Environmental Prevent people from reaching their full human potential AGGRESSION
  • 6. Aggression as a rooted instinct Dual Instinct Theory (Freud, 1920) • Human behavior is driven by 2 basic forces: life and death instinct These instincts are a source intra- psychic conflict which can be resolved by diverting the destructive force away on to others Built-in Instinct Theory (Lorenz, 1966) •Aggression is innate, an unavoidable feature of human nature •Aggressive behavior serves an adaptive function- “survival of the strongest”
  • 7. Aggression as drive* -Frustration-aggression (Dollard, 1941) aggression is caused by frustration that stems not only from deprivation but also from the gap between expectations and results -Aggression-aversive stimulation (Berkowitz, 1989)  Fear  Physical pain  Psychological discomfort *not a consistently present energy but is activated when there is deprivation
  • 8. Aggression as learned behavior (Bandura, Ross and Ross, 1963) - aggressive behavior as produced by “nurture” as opposed to “nature” (acquired through learning processes)
  • 9. Determinants of Aggression (Factors that Contribute to Aggressive Behavior)  Personal variables 1. Sex (men as generally more aggressive than women:  Men have more criminal records  Men show more aggressive behavior  Men have higher levels of testosterones
  • 10.  Situational Variables -availability and accessibility of weapons -alcohol consumption -temperature -noise -crowding
  • 11.  Media influences -weaken viewers’ inhibitions against aggression -habituation or reduction of sensitivity to suffering
  • 12. Ongoing polarization, mistrust and hostility between/ among different groups in the community Community Relations Theory Incompatible positions and a “zero-sum” view of conflict being adopted by the parties in conflict Principled Negotiation Theory Incompatibilities between different cultural communication styles Intercultural Miscommunication Theory
  • 13. Unmet or frustrated basic human needs – physical, psychological, and social (e.g., security, identity, recognition, participation, and autonomy Human Needs Theory Feelings of threatened identity often rooted in unresolved past loss and suffering Identity Theory Real problems of inequality and injustice expressed by competing social, cultural, and economic frameworks Conflict Transformation Theory
  • 14. C O N S T R U C T I V E D E S T R U C TI V E MORE VIOLENCE LESS TRUST LESS ACCURATE COMMUNICATIONS LESS DIRECT CONTACT P Problem- solving Disagree but share problem Person seen as problem Shift from disagreement to personal antagonism Issue proliferation Multiplication of issues from specific to general Triangle “Talk about” not “talk with”
  • 15. C O N S T R U C T I V E D E S T R U C TI V E MORE VIOLENCE LESS TRUST LESS ACCURATE COMMUNICATIONS LESS DIRECT CONTACT HOSTILITY Full blown Antagonism >>>>>>>>>>>>>Hostili ty Reaction & escalation An eye for an eye, a tooth for a tooth. Polarization Change in social organization
  • 16.  The ABC Triangle of Violence The ABC Triangle of Violence BEHAVIOR: Hatred for the enemy, direct physical violence, killing, intimidation, torture, verbal insults, etc. BEHAVIOR: Hatred for the enemy, direct physical violence, killing, intimidation, torture, verbal insults, etc. ATTITUDES: Feelings/ Values Sources: Hatred, fear, mistrust, racism, sexism, intolerance, bigotry ATTITUDES: Feelings/ Values Sources: Hatred, fear, mistrust, racism, sexism, intolerance, bigotry CONTEXT + System + Structures: Structural/ institutional violence, discrimination (e.g. in education, employment, health care, etc.), globalization of economy, denial of rights and liberties, segregation (e.g., apartheid) CONTEXT + System + Structures: Structural/ institutional violence, discrimination (e.g. in education, employment, health care, etc.), globalization of economy, denial of rights and liberties, segregation (e.g., apartheid)
  • 17.
  • 18. Promotes war and armamentsPromotes war and armaments  Weapons are mystified to represent force, scientific progress, exercise of power (through war toys, video games, violent movies, etc.)  Art, education, religion, mass communications are used as the basis of war by powerful groups in society (cultural and educational manipulation
  • 19. Commodifies the powerlessCommodifies the powerless  Those with little power are considered objects.  Patriarchalism and sexism (women as objects)  Majority vs. minority relations  Marginalized groups, (the the poor, the disabled, indigenous tribes, etc.)
  • 20. Invokes the image of the “enemy” The enemy …  Can be a nation;  Can be a religious / ideological group in the community;  Can be people of a different race, tribe, or language group;  Belongs to the OUT-Group;  Is blamed for failure or attack (scapegoat function);  Threatens everything that is good and valuable to oneself and one’s community
  • 21. OtheringOthering  Dualistic thinking: rightDualistic thinking: right vs. wrong, good vs. bad,vs. wrong, good vs. bad, etc.etc.  Separates people into better and worse,Separates people into better and worse, good or badgood or bad  Dehumanizes the enemyDehumanizes the enemy  Removal of all human facesRemoval of all human faces
  • 22. CONFLICT PREVENTIONCONFLICT PREVENTION CONFLICT SETTLEMENTCONFLICT SETTLEMENT CONFLICT MANAGEMENTCONFLICT MANAGEMENT CONFLICT RESOLUTIONCONFLICT RESOLUTION CONFLICT TRANSFORMATIONCONFLICT TRANSFORMATION Latent / Hidden conflict Open conflict Surface conflict I NTERVENTION
  • 23. J U S T I C E ISSUE POWER RELATION-SHIP HOW WHAT WHONEEDS INTE-RESTS WHO CULTPOL ECO DYNAMICS OF SOCIAL CONFLICT