Complexity in Action: Organizational Learning in the U.S. Navy - Lean Agile Kansas City 2018

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The document discusses how the U.S. Navy promoted organizational learning through its approach to complexity. The Navy used collaborative sense-making to explore opportunities and plan. It provided goals and objectives to subordinates and allowed them flexibility in determining how to meet them. This fostered safe-to-fail experimentation and creativity among teams. The Navy also created heuristics, or simple decision-making patterns, to help solve challenging problems and avoid rote solutions. This balanced exploration and exploitation, encouraged variability from experimentation, and created a regular feedback loop, thereby developing a learning system within the Navy.

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Complexity in Action:
Organizational Learning
in the U.S. Navy
Trent Hone

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Trent Hone
• Agile Coach with Excella
Consulting, Arlington, VA
• 20+ years of
development experience
• Award-winning historian
2

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What is Complexity?
What are its Implications?
How can we promote learning
and innovation in complex environments?
Complexity in Action

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Biological systems are complex
Human systems are complex
Your organization is complex
Many of the challenges we face are complex
Complexity is not new…

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What is Complexity?
• Systemic and synergistic
• Path dependent
• Context-sensitive
• Emergent future
Boulton, Allen, Bowman, Embracing Complexity

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Cynefin
Framework
Dave Snowden
Cognitive Edge

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Alicia Juarrero

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What Else?
• Mechanistic models
deeply flawed
• Traditional behavior
counterproductive
• What do we do instead?

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Alternative Theories…
Helmuth von Moltke:
“No plan survives
contact with
the enemy.”
Stephen Bungay
The Art of Action

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American Conceptualization

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Mahan and the “New” Navy
• President of Naval War College (NWC)
• Feared “techno-centric” solutions
• Naval command as “art”
• Apply principles in context

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NWC “Conference Method”
Collaborative
“Sense Making”
• Evaluate plans
• Develop options
• Understand context
• Agree what to do
Psychological Safety

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Experiments in the Fleet

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“Estimate of the Situation”
• Fractal “command canvas”
• Flexible plans and orders
• Express “Commander’s Intent” &
Tell subordinates what not how
• Today called “Mission Command”

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Torpedo Boat Destroyers

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Battleship = “Fail-Safe”

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Smaller ships = ”Safe-to-Fail”

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Sims and ”Doctrine”
• Atlantic Fleet Torpedo Flotilla
• Commander in Europe, 1917
• Promulgated a Doctrine to
guide his subordinates…
What’s a doctrine?

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Doctrine is a set of Heuristics
• Daniel Kahneman:
Thinking Fast and Slow
• A heuristic is “a simple procedure
that helps find adequate, though
often imperfect, answers to
difficult questions.”

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Doctrine as Heuristics
• Doctrine is a pattern of decision-making
• It is “the set of implicit and explicit assumptions that
govern the behavior of an organization.”
• “It is what we fall back on when precise instructions
are unavailable.”

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U.S. Navy Tactical Heuristics
• Aggressive Action to Seize the Initiative
• Attack Effectively First
• Long Range Gunnery
• Carrier Strikes
• Night Battle Practice
• Decentralized Decision-Making

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Example Agile Heuristics (Doctrine)
• Always Pair on the
JavaScript Objects
• Have a Script for
Every Release
• Talk through
challenges on a walk

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The U.S. Navy’s Approach
• Use collaborative sense-
making to explore
opportunities and plan
• Provide goals and objectives
to subordinates, allow them to
determine how to meet them
• Foster safe-to-fail
experimentation and
creativity of teams
• Create heuristics to help
solve challenging problems,
eschew rote solutions

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Creates a Learning System
• Balance between Exploration and Exploitation
• Variability from safe-to-fail experimentation
• Regular feedback loop from annual exercises
• Fostered the emergence of new approaches

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Carrier Air Power

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Integration of Radar

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Task-Based Organizational Structure

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Maintenance of Options

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You can do this today!
Contextually Apply the Navy’s Principles

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Thank You
–
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一模一样【微信：A575476】【新西兰奥塔哥大学毕业证（otago毕业证）成绩单Offer】【微信：A575476】（留信学历认证永久存档查询）采用学校原版纸张、特殊工艺完全按照原版一比一制作（包括：隐形水印，阴影底纹，钢印LOGO烫金烫银，LOGO烫金烫银复合重叠，文字图案浮雕，激光镭射，紫外荧光，温感，复印防伪）行业标杆！精益求精，诚心合作，真诚制作！多年品质 ,按需精细制作，24小时接单,全套进口原装设备，十五年致力于帮助留学生解决难题，业务范围有加拿大、英国、澳洲、韩国、美国、新加坡，新西兰等学历材料，包您满意。【业务选择办理准则】一、工作未确定，回国需先给父母、亲戚朋友看下文凭的情况，办理一份就读学校的毕业证【微信：A575476】文凭即可二、回国进私企、外企、自己做生意的情况，这些单位是不查询毕业证真伪的，而且国内没有渠道去查询国外文凭的真假，也不需要提供真实教育部认证。鉴于此，办理一份毕业证【微信：A575476】即可三、进国企，银行，事业单位，考公务员等等，这些单位是必需要提供真实教育部认证的，办理教育部认证所需资料众多且烦琐，所有材料您都必须提供原件，我们凭借丰富的经验，快捷的绿色通道帮您快速整合材料，让您少走弯路。留信网认证的作用: 1:该专业认证可证明留学生真实身份 2:同时对留学生所学专业登记给予评定 3:国家专业人才认证中心颁发入库证书 4:这个认证书并且可以归档倒地方 5:凡事获得留信网入网的信息将会逐步更新到个人身份内，将在公安局网内查询个人身份证信息后，同步读取人才网入库信息 6:个人职称评审加20分 7:个人信誉贷款加10分 8:在国家人才网主办的国家网络招聘大会中纳入资料，供国家高端企业选择人才 → 【关于价格问题（保证一手价格）我们所定的价格是非常合理的，而且我们现在做得单子大多数都是代理和回头客户介绍的所以一般现在有新的单子我给客户的都是第一手的代理价格，因为我想坦诚对待大家不想跟大家在价格方面浪费时间对于老客户或者被老客户介绍过来的朋友，我们都会适当给一些优惠。选择实体注册公司办理，更放心，更安全！我们的承诺：可来公司面谈，可签订合同，会陪同客户一起到教育部认证窗口递交认证材料，客户在教育部官方认证查询网站查询到认证通过结果后付款，不成功不收费！

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一比一原版新西兰奥塔哥大学毕业证（otago毕业证）如何办理

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Complexity in Action: Organizational Learning in the U.S. Navy - Lean Agile Kansas City 2018

1. excella.com | @Honer_CUT Complexity in Action: Organizational Learning in the U.S. Navy Trent Hone

2. excella.com | @Honer_CUT Trent Hone • Agile Coach with Excella Consulting, Arlington, VA • 20+ years of development experience • Award-winning historian 2

3. excella.com | @Honer_CUT What is Complexity? What are its Implications? How can we promote learning and innovation in complex environments? Complexity in Action

4. excella.com | @Honer_CUT Biological systems are complex Human systems are complex Your organization is complex Many of the challenges we face are complex Complexity is not new…

5. excella.com | @Honer_CUT What is Complexity? • Systemic and synergistic • Path dependent • Context-sensitive • Emergent future Boulton, Allen, Bowman, Embracing Complexity

6. excella.com | @Honer_CUT Cynefin Framework Dave Snowden Cognitive Edge

7. excella.com | @Honer_CUT Alicia Juarrero

8. excella.com | @Honer_CUT What Else? • Mechanistic models deeply flawed • Traditional behavior counterproductive • What do we do instead?

9. excella.com | @Honer_CUT Alternative Theories… Helmuth von Moltke: “No plan survives contact with the enemy.” Stephen Bungay The Art of Action

10. excella.com | @Honer_CUT American Conceptualization

11. excella.com | @Honer_CUT Mahan and the “New” Navy • President of Naval War College (NWC) • Feared “techno-centric” solutions • Naval command as “art” • Apply principles in context

12. excella.com | @Honer_CUT NWC “Conference Method” Collaborative “Sense Making” • Evaluate plans • Develop options • Understand context • Agree what to do Psychological Safety

13. excella.com | @Honer_CUT Experiments in the Fleet

14. excella.com | @Honer_CUT “Estimate of the Situation” • Fractal “command canvas” • Flexible plans and orders • Express “Commander’s Intent” & Tell subordinates what not how • Today called “Mission Command”

15. excella.com | @Honer_CUT Torpedo Boat Destroyers

16. excella.com | @Honer_CUT Battleship = “Fail-Safe”

17. excella.com | @Honer_CUT Smaller ships = ”Safe-to-Fail”

18. excella.com | @Honer_CUT Sims and ”Doctrine” • Atlantic Fleet Torpedo Flotilla • Commander in Europe, 1917 • Promulgated a Doctrine to guide his subordinates… What’s a doctrine?

19. excella.com | @Honer_CUT Doctrine is a set of Heuristics • Daniel Kahneman: Thinking Fast and Slow • A heuristic is “a simple procedure that helps find adequate, though often imperfect, answers to difficult questions.”

20. excella.com | @Honer_CUT Doctrine as Heuristics • Doctrine is a pattern of decision-making • It is “the set of implicit and explicit assumptions that govern the behavior of an organization.” • “It is what we fall back on when precise instructions are unavailable.”

21. excella.com | @Honer_CUT U.S. Navy Tactical Heuristics • Aggressive Action to Seize the Initiative • Attack Effectively First • Long Range Gunnery • Carrier Strikes • Night Battle Practice • Decentralized Decision-Making

22. excella.com | @Honer_CUT Example Agile Heuristics (Doctrine) • Always Pair on the JavaScript Objects • Have a Script for Every Release • Talk through challenges on a walk

23. excella.com | @Honer_CUT The U.S. Navy’s Approach • Use collaborative sense- making to explore opportunities and plan • Provide goals and objectives to subordinates, allow them to determine how to meet them • Foster safe-to-fail experimentation and creativity of teams • Create heuristics to help solve challenging problems, eschew rote solutions

24. excella.com | @Honer_CUT Creates a Learning System • Balance between Exploration and Exploitation • Variability from safe-to-fail experimentation • Regular feedback loop from annual exercises • Fostered the emergence of new approaches

25. excella.com | @Honer_CUT Carrier Air Power

26. excella.com | @Honer_CUT Integration of Radar

27. excella.com | @Honer_CUT Task-Based Organizational Structure

28. excella.com | @Honer_CUT Maintenance of Options

29. excella.com | @Honer_CUT Maintenance of Options

30. excella.com | @Honer_CUT You can do this today! Contextually Apply the Navy’s Principles

31. excella.com | @Honer_CUT The U.S. Navy’s Approach • Use collaborative sense- making to explore opportunities and plan • Provide goals and objectives to subordinates, allow them to determine how to meet them • Foster safe-to-fail experimentation and creativity of teams • Create heuristics to help solve challenging problems, eschew rote solutions

32. excella.com | @Honer_CUT Thank You – Questions?

Editor's Notes

Franco-Prussian War 1870

Complexity in Action: Organizational Learning in the U.S. Navy - Lean Agile Kansas City 2018

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Editor's Notes