INTERNET - TELEPHONY
                                     VOIP - NETWORKS

TELECOM OPERATOR, SPECIALISED
IN PRIVATE DATANETWORKS AND
B2B TELECOM SOLUTIONS

SYMMETRICAL & GUARANTEED
ADVANCED TECHNOLOGY ON COPPER
SPEED FROM 1 TO 100 MBPS
OWN INFRASTRUCTURE
SMART AND SIMPLE

               BUSINESS FLEXIBILITY
TELECOM OPERATOR, SPECIALISED
IN PRIVATE DATANETWORKS AND
B2B TELECOM SOLUTIONS

SYMMETRICAL & GUARANTEED Responsive
  • Right-Sizing       •                     • Meaningful
ADVANCED TECHNOLOGY ON COPPER
   Pre-Integrated        SME Culture        European Level Pricing
SPEED FROM 1 TO 100 MBPS
INTEGRA SERVICES
 CUSTOMER VIEW
INTEGRA SERVICES
                                            ACCES
High Capacity physical
links to the Business Sites
• Ethernet Hand-off
• ASSYMETRICAL VDSL
       – NON GUARANTEED
•   SYMMETRICAL – GUARANTEED
•   SDSL up to 15Mbps
•   EOC up to 100Mbps
•   FIBER up to 10Gbps
• DATACENTER Termination option
INTEGRA SERVICES
                    ASYMMETRICAL vs SYMMETRICAL

                     Application Types                 Risks
ASYMMETRICAL         • Best-effort                     • QoS: Jitter, Delay, Packet Loss
• NO GUARANTEED                                            Low Performance
                        Web Browsing
• BEST EFFORT QOS
                         Messaging                        No guarantees, No SLA
                        File Transfer (non sensitive)


                     Application Types                 Risks
SYMMETRICAL          • Business critical & real time  • QoS: Jitter, Delay, Packet Loss
 • GUARANTEED            Interactive, transactionnel     High Performance
 • QOS                                                    Guaranteed, SLA
                         Remote, ERP
                         Real Time
INTEGRA SERVICES
                                              VPLS
Connect all your locations
on one unified network
• Ethernet and MPLS based
  with QoS Management
• Flexible configuration
      Point-to-point
      Point-to-multipoint
      Multipoint-to-multipoint
      Layer 2 and/or Layer 3
• National coverage and
  international extensions
INTEGRA SERVICES
                                                          MPLS VPN vs IP VPN
IP VPN
                                PUBLIC INTERNET
                                                                    VPN
                                                                   Server

                                   Layer 3 Routing



MPLS VPN
                              PRIVATE MPLS NETWORK

                                 Layer 2 Switching
                                Virtual Routing & Forwarding




                   MPLS VPN      IP VPN          Security          MPLS VPN     IP VPN
  QoS                 +             -                    Intrusion   n/a       Firewall
  Prioritisation      +             -             Authentication     n/a      VPN Server
  Packet Loss         +             -                  Encryption    n/a      VPN Server
  Latency             +             -                        DDoS    n/a        Ad hoc
INTEGRA SERVICES
                                              INTERNET

INTERNET CONNECTIVITY
• Direct Site and Central MPLS cloud
  delivery

• Flexible configuration
     Symmetrical or asymmetrical
     Committed or burstable
     IP-packs

• Optional Managed Firewall
INTEGRA SERVICES
                                            TELEPHONY
ACCES TO PUBLIC
TELEPHONE NETWORKS
                                        Telephone Networks
• Telephony “as is”: ISDN2, ISDN30,       PSTN ISDN VoIP
                                               /SIP
                      PSTN and SIP
                                         Voice interconnects
• Next Generation voice technology           with major
 that delivers multiple phone lines          operators
  over a single circuit
• Prioritised voice traffic
• Easy to switch from your current                         Destiny
  provider to Destiny                                     Backbone
DATACENTER & CLOUD SERVICES
DELPHI HOSTED IP-PBX
CONNECT ALL YOUR
EMPLOYEES THROUGH THE USE
OF ONE HOSTED IP-PBX SYSTEM
• Scalable alternative
• A true Turnkey Solution
• Flexible access and feature
  options
• Employees have access to their
  own portal
• Location independent
FREE TELECOM AUDIT

OUR APPROACH:
CAPACITY RIGHT SIZING

• Based on last telecom invoices

• Comparison of costs,
  capacities & volumes

• Consultative feedback
SERVICE LEVEL GUARANTEES

     AVAILABILITY SLA                Standard SLA     Enhanced SLA
Guaranteed service availability
                                        99.80%           99.90%
         office hours


  SERVICE RESTORE SLA                Standard SLA     Enhanced SLA
Notification of the Interruption        24h / 7d        24h / 7d
     Resolution Window               Business Hours     24h / 7d
          Restoration                     8h               4h
SUPPORT SERVICES

               Text       SERVICE DESK
TICKETING   MONITORING                     PROVISIONING   PERFORMANCE
                         24/7 – 365 DAYS
DELIVERY SERVICES

                                                 WORK                                                         TESTS &
 INITIATION                 PLANNING                             DEPLOYMENT                CIRCUIT
                                                 ORDERS                                                       ACCEPTANCE


                                         • Destiny
• Order Entry                             Internal &
                                                                                    • Remote activation:
                                                                                                           • Destiny tests
                    • Site Check          External orders    • CPE delivery,
                     & Report                                  installation:         - Internet *
• Welcome Letter                          initiation                                                       • Customer tests
                                                                - Router             - Telephony *
                    • Kick-off meeting                          - Delphi             - Delphi *
• Project Manager                                                                                          • Acceptance
  appointment                            • Customer Site           Telephone        Number Porting *
                    • Final Project        preration:              Sets *
                                                                                                           • Handover to
• Preliminary        Planning                                                       Delphi Admin
                                           power, cabling,                                                  Support
 Project Planning                                                                   training*
                                           shelve, etc
                                                              ( - - - * As per ordered Services - - - )
DELIVERY SERVICES




THE ONLY BELGACOM CERTIFIED OPERATOR
REFERENCES BUSINESS
DATA & VOICE SOLUTIONS        MULTI-SITE SOLUTIONS
Thank you !

www.destiny.be

Company Presentation

  • 1.
    INTERNET - TELEPHONY VOIP - NETWORKS TELECOM OPERATOR, SPECIALISED IN PRIVATE DATANETWORKS AND B2B TELECOM SOLUTIONS SYMMETRICAL & GUARANTEED ADVANCED TECHNOLOGY ON COPPER SPEED FROM 1 TO 100 MBPS
  • 2.
  • 3.
    SMART AND SIMPLE BUSINESS FLEXIBILITY TELECOM OPERATOR, SPECIALISED IN PRIVATE DATANETWORKS AND B2B TELECOM SOLUTIONS SYMMETRICAL & GUARANTEED Responsive • Right-Sizing • • Meaningful ADVANCED TECHNOLOGY ON COPPER Pre-Integrated SME Culture European Level Pricing SPEED FROM 1 TO 100 MBPS
  • 4.
  • 5.
    INTEGRA SERVICES ACCES High Capacity physical links to the Business Sites • Ethernet Hand-off • ASSYMETRICAL VDSL – NON GUARANTEED • SYMMETRICAL – GUARANTEED • SDSL up to 15Mbps • EOC up to 100Mbps • FIBER up to 10Gbps • DATACENTER Termination option
  • 6.
    INTEGRA SERVICES ASYMMETRICAL vs SYMMETRICAL Application Types Risks ASYMMETRICAL • Best-effort • QoS: Jitter, Delay, Packet Loss • NO GUARANTEED  Low Performance Web Browsing • BEST EFFORT QOS  Messaging  No guarantees, No SLA File Transfer (non sensitive) Application Types Risks SYMMETRICAL • Business critical & real time • QoS: Jitter, Delay, Packet Loss • GUARANTEED  Interactive, transactionnel  High Performance • QOS  Guaranteed, SLA  Remote, ERP  Real Time
  • 7.
    INTEGRA SERVICES VPLS Connect all your locations on one unified network • Ethernet and MPLS based with QoS Management • Flexible configuration Point-to-point Point-to-multipoint Multipoint-to-multipoint Layer 2 and/or Layer 3 • National coverage and international extensions
  • 8.
    INTEGRA SERVICES MPLS VPN vs IP VPN IP VPN PUBLIC INTERNET VPN Server Layer 3 Routing MPLS VPN PRIVATE MPLS NETWORK Layer 2 Switching Virtual Routing & Forwarding MPLS VPN IP VPN Security MPLS VPN IP VPN QoS + - Intrusion n/a Firewall Prioritisation + - Authentication n/a VPN Server Packet Loss + - Encryption n/a VPN Server Latency + - DDoS n/a Ad hoc
  • 9.
    INTEGRA SERVICES INTERNET INTERNET CONNECTIVITY • Direct Site and Central MPLS cloud delivery • Flexible configuration Symmetrical or asymmetrical Committed or burstable IP-packs • Optional Managed Firewall
  • 10.
    INTEGRA SERVICES TELEPHONY ACCES TO PUBLIC TELEPHONE NETWORKS Telephone Networks • Telephony “as is”: ISDN2, ISDN30, PSTN ISDN VoIP /SIP PSTN and SIP Voice interconnects • Next Generation voice technology with major that delivers multiple phone lines operators over a single circuit • Prioritised voice traffic • Easy to switch from your current Destiny provider to Destiny Backbone
  • 11.
  • 12.
    DELPHI HOSTED IP-PBX CONNECTALL YOUR EMPLOYEES THROUGH THE USE OF ONE HOSTED IP-PBX SYSTEM • Scalable alternative • A true Turnkey Solution • Flexible access and feature options • Employees have access to their own portal • Location independent
  • 13.
    FREE TELECOM AUDIT OURAPPROACH: CAPACITY RIGHT SIZING • Based on last telecom invoices • Comparison of costs, capacities & volumes • Consultative feedback
  • 14.
    SERVICE LEVEL GUARANTEES AVAILABILITY SLA Standard SLA Enhanced SLA Guaranteed service availability 99.80% 99.90% office hours SERVICE RESTORE SLA Standard SLA Enhanced SLA Notification of the Interruption 24h / 7d 24h / 7d Resolution Window Business Hours 24h / 7d Restoration 8h 4h
  • 15.
    SUPPORT SERVICES Text SERVICE DESK TICKETING MONITORING PROVISIONING PERFORMANCE 24/7 – 365 DAYS
  • 16.
    DELIVERY SERVICES WORK TESTS & INITIATION PLANNING DEPLOYMENT CIRCUIT ORDERS ACCEPTANCE • Destiny • Order Entry Internal & • Remote activation: • Destiny tests • Site Check External orders • CPE delivery, & Report installation: - Internet * • Welcome Letter initiation • Customer tests - Router - Telephony * • Kick-off meeting - Delphi - Delphi * • Project Manager • Acceptance appointment • Customer Site Telephone Number Porting * • Final Project preration: Sets * • Handover to • Preliminary Planning Delphi Admin power, cabling, Support Project Planning training* shelve, etc ( - - - * As per ordered Services - - - )
  • 17.
    DELIVERY SERVICES THE ONLYBELGACOM CERTIFIED OPERATOR
  • 18.
    REFERENCES BUSINESS DATA &VOICE SOLUTIONS MULTI-SITE SOLUTIONS
  • 19.