Workforce Staffing is a large staffing company in South Africa that provides human resources solutions to over 3,400 clients across various industries. It has a stable infrastructure, ensures legal and regulatory compliance, and aims to reduce unemployment and improve skills development. Workforce has a large national branch network, serves all economic sectors, and offers flexible staffing solutions tailored to client needs using cutting-edge technology and a highly skilled legal and compliance team.

1. WORKFORCE STAFFING
COMPANY
OVERVIEW
WORKFORCE
STAFFING
Workforce serves all economic
sectors in South Africa. With a
stable infrastructure, sound
financial security and a
transparent and highly
regulated compliance system,
Workforce Staffing is the
endpoint for all human
resources requirements for
employers.
As we are ready to embrace
the new labour law
amendments, we assure you
that Workforce is well-
positioned due to excellent
legal specialists, an in-depth
understanding of the law from
a business point-of-view, and
specially developed risk
management systems to
provide business with flexible
solutions in the new employer
landscape.
We support the notion of
transformation and skills
development, and as such we
play an important role in the
South African society by
reducing unemployment rates,
improving the quality of life of
our outsourced staff base
and at the same time,
positively impacting the
productivity and
competitiveness of our client
base.
COMPANY OVERVIEW

2. WORKFORCE STAFFING – COMPANY OVERVIEW 2
Many of the contracts we are
involved in are directly or
indirectly the result of private
and public sector initiatives to
create jobs and uplift
communities.
Our strength lies in our ability
to integrate staff provision,
training and skills development
and all aspects of human
resources administration and
management to deliver an end-
to-end solution.
We play an important role in
youth development and job
creation, particularly at grass
roots level, where first time job
seekers use temporary
assignments as an entry into
the job market and improve
their employability as a result
of on-the-job training and skills
development provided.
Our client portfolio of 3 400 plus
clients are split into the following
industries in SA:
 Manufacturing:
1128 clients served from
80 branches 60 national
clients
 Wholesale & Retail
Trade:
1174 clients served from
80 branches 46 national
clients
 Transport, Storage &
Communication:
461 clients served from 56
branches 35 national
clients
 Business Services:
268 clients served from 47
branches 2 national clients
Job Creation and
Skills Development
ECONOMIC SECTOR FOCUS
by [Article Author]

3. WORKFORCE STAFFING – COMPANY OVERVIEW 3
 Construction:
239 clients served from 54
branches 14 national
clients
 Government &
Parastatal:
112 clients served from 47
branches 2 national clients
 Solar:
56 clients served from 34
branches
 Agriculture, Hunting,
Forestry & Fishing:
53 clients served from 27
branches 2 national clients
With the unique
combination of a highly
developed national
infrastructure and a range
of solutions to meet the
evolving labour law
compliance, Workforce is a
company's endpoint to all
their human resources
management.
We are open to all
businesses in all sectors
and there are no
restrictions in the form or
extent of human resources
 Mining & Quarrying:
28 clients served from 23
branches 2 national clients
 Hospitality:
20 clients served from 3
branches
 Electricity, Gas & Water
Supply:
7 clients served from 7
branches
 Business Process
Outsourcing:
Contracts to the value of
approximately R120 million
per annum
solutions we can offer. One of
Workforce's major strengths
is its leading edge information
technology (IT) skills and
architecture.
All our branches and on-site
services are supported by a
centralised IT department and
benefit from access to the
latest systems development.
All our business processes
and systems are integrated
and have purposely been
designed to automate various
administrative processes to
improve our administrative
capability while
simultaneously eliminating
inefficiencies, errors and the
possibility of fraud.
Should it be required, our
systems can provide statistics
per cost center or activity
point, to enable contract
analysis and management
reporting.
INDUSTRY CAPABILITY &
CUTTING-EDGE TECHNOLOGY
by [Article Author]

4. WORKFORCE STAFFING – COMPANY OVERVIEW 4
Failure to comply with labour
legislation could result in non-
compliance and have a
negative impact on the growth
and sustainability of
companies in SA. Compliance
is therefore essential to
protect the future of
business.
Further regulation of the
labour laws requires expertise
and knowledge to drive
compliance and protect
business from risk. This is our
area of expertise.
Thus, understandably so, our
clients rely on us to provide
the systems and processes
that are aligned with any new
legislation.
Our team of five attorneys,
two SA advocates and five IR
specialists ensure
Workforce's regulation to a
multitude of laws and
regulations with which we and
our clients need to comply;
and ongoing monitoring and
adjustment of our systems,
processes and contracts is
essential.
Furthermore, we are active
participants in the various
forums in place to influence
change through our
membership and active
involvement therein
Workforce serves all
economic sectors and
operates in South Africa and
Africa.
We boast an extensive
national branch infrastructure
that extends to all provinces
of the country. By nature of
our business, this branch
infrastructure is continually
expanding as it provides the
platform from which service
delivery takes place.
Our operations are structured
into various operating
regions, headed by strong
decentralised management
teams.
This management structure is
a major strength as it
underpins the operational
flexibility required to enable
management decisions to be
made at the point of contact
and to tailor service offerings
to suit client needs.
The nature of our business
requires quick response times
and having local branches
and a local database,
facilitates this.
When a contract requires it,
we open a fully networked
satellite branch, thereby
facilitating quick response
times and enabling
exceptional service levels
right on your doorstep.
SOUND COMPLIANCE
POLICIES
INFRASTRUCTURE AND
SERVICE CAPABILITY

5. WORKFORCE STAFFING – COMPANY OVERVIEW 5
We can provide a high level of
assurance that once an
agreement has been contractually
concluded, the contract outcome
is according to pre-determined
standards, within pre-determined
time-frames and at pre-
determined costs.
A dedicated contract manager
and on-site supervisors are
assigned where required. These
individuals are fully trained and
inducted to ensure complete
understanding of your business,
culture, procedures and operating
style; and are on hand to not only
monitor our outsourced staff but
also to initiate immediate
corrective action where
necessary.
GUARANTEES
THAT
PROTECT
YOUR
BUSINESS
The Workforce Group has public
liability cover of R10m per
incident. Should additional cover
be required, this can be arranged.
Additional insurances that can be
negotiated include Asset
Protection Cover and a Fidelity
Guarantee Plan. Our specialists
possess extensive technical
knowledge in their specific areas
of expertise and they perform
their services as per a code of
conduct as set out by our
profession. We provide assurance
of our delivery and peace of mind
to our clients that we are
committed to an excellent quality
of service delivery by backing our
specialist knowledge with a
“guarantee” in the form of
Professional Indemnity Insurance.
This shows our high level of
commitment to our profession and
our clients' business
Staff
Outsourcing
(Temporary Employment
Services – TES)
In today's tough economic
climate, companies cannot afford
to carry idle or unproductive staff.
Workforce enables employers to
drive out unnecessary labour
costs by leveraging the economic
benefits associated with
staff outsourcing, while
simultaneously achieving
operational efficiencies and the
ability to focus on core
competencies.

6. WORKFORCE STAFFING – COMPANY OVERVIEW 6
Scope of our
Service
Whether you need a flexible
labour force, a tailored staff
outsourcing solution or access to
a wide range of temporary,
contract or permanent staff.
Workforce is the company to turn
to for results!
We offer employers a legally
compliant, fully managed solution
covering all categories and levels
of staff and labour, with the
bottom-line benefits of improved
productivity levels, without any
staff administrative or legislative
burdens.
 Customised staff
outsourcing solutions
 Flexible pricing structures
including productivity
based costing
 Staffing: Contingency,
projects, stand-by, in
dustrial action, stay-aways,
seasonal workforces
 Labour pool management
 Facilitating the
implementation and/or
administration of training,
skills development,
learnership and internship
initiatives
 Occupational and primary
healthcare services (OHS)
 Legal and industrial
relations services
(representation and
consultation services)
 Payroll outsourcing
services
 Automated time and
attendance systems
 Employee support services
Quick
Response
Times
We lead the market when it
comes to delivering exceptional
service and response times,
particularly in respect to blue-
collar staff.
As a result of the size and nature
of our organisation, and the broad
base of active contracts we have
with our 3 400 plus clients,
recruitment and sourcing of staff
is continuous, which results in a
constantly growing database of
skills from which staff can be
sourced at short notice.
Workforce's operations run 24
hours per day, throughout the
year on a national basis.
Availability of
Staff and
Labour
Skills shortages are a global
phenomenon and the search for
good calibre staff is ongoing.
Workforce Staffing has developed
one of the largest databases in
the staffing industry, made up of
skills required by the various
industries we serve; ultimately
saving time, money and
frustration when needing to
source, recruit and deploy staff.
Strict verification procedures,
reference checks and thorough
evaluation are never
compromised in our
recruitment and selection
process. In addition to skills,
experience and character
referencing, we also do criminal
and credit bureau checks if
required. We prefer, where
possible, to recruit from the local
community.

7. WORKFORCE STAFFING – COMPANY OVERVIEW 7
CLIENT-
DRIVEN
SOLUTIONS
that PROTECT
your business
How TES integrates into the
workplace to protect compliance
and mitigate risk In line with the
Labour Relations Amendments
(LRA), Workforce has developed
the following client-driven
solutions:
 A multi contract structure
controlled by the Workforce
Intelligence System™. This
will determine the type of
contracts used and the
periods of placements on
various contracts in
compliance with the
“deeming provision” of the
LRA as well as business
needs.
 Integrated categorisation
and remuneration
structures to provide cost
effective structures which
will address “equal pay for
work of equal value” .
 Integrated software-based
performance management
system to provide proactive
and progressive
performance management
that will assist with
increased productivity
requirements.
 Cost effective employee
benefits, such as a funeral
plan, provident fund and
medical aid products .
 Specialised industrial
relations services to
safeguard against the
provisions of the proposed
deeming provisions in the
LRA in respect of
terminations; and to
address any union related
issues arising from the
proposed provisions in the
LRA in respect of union
access.
 Specialist CCMA
representation to assist in
labour disputes.
 Strike policies to address
any possible industrial
action arising from the
proposed ballot and
picketing provisions in the
LRA.
 Specialised systems and
representation to address
any possible compliance
orders and labour
inspections
Multi-Vendor
Optimisation™
Many businesses are opting to
outsource their Staffing and
Human Resources requirements
to multi-vendors. Overseeing a
diverse assortment of multi-
vendors is no easy feat and
requires addressing these
challenges:
 Customer Confusion:
Using different vendors
may be beneficial for
improved service and
decreased costs, but it can
also create a confusing
web of vendors and service
providers.

8. WORKFORCE STAFFING – COMPANY OVERVIEW 8
 Inconsistent Quality: When
different vendors have
varying service levels and
ill-defined escalation
points, problems can easily
fall through the cracks. In
addition, there's often no
mechanism to ensure
service levels are met or
issues are resolved.
 Lack of Business
Intelligence: With data
dispersed across vendors,
it's hard to get a “big
picture” overview of the HR
function and make
standardised comparisons.
Businesses often receive
very different reports from
each vendor, so data
analysis becomes a time-
and labour-intensive
process.
 Risk management: In the
new Labour Legislation,
compliance is key. If
compliance is not
consistent across the
various vendors,
companies will be at risk.
 The key to managing the
shared, multi-vendor
 human resources
environment effectively is a
centralised model.
A Proven
Solution –
Multi-Vendor
Optimisation
(MvO)
Within this service offering, MvO
manages the various vendors on
behalf of the client, freeing up the
client to focus on his/her core
business.
A core main focus area is the
central management of multi-
Temporary Employment Service
(TES) providers at a client.
Workforce MvO manages the
performance and service
provision of all TES vendors.
Workforce limits the risk to clients
as certain criteria are dictated to
the TES providers with respect to
egislation compliance, liabilities,
training and rates - thus creating a
model for clients to lessen their
risk.
Workforce manages the risk on
behalf of the client to ensure
legislative compliance and
improved efficiencies.
Staff
categorization
Workforce has the unique ability
to offer all categories of Blue
collar staff to our clients
irrespective of the industry in
which our clients operate.
Do not hesitate to contact the
Workforce Business Development
Manager at Workforce and inquire
as to your specific needs.