2. Why Communication?
Workers/Employees cannot not communicate
Most of them spend about 70% of their time
actively communicating
Effective communication can help reduce safety
and behavior risks problems
Concerns about how to talk to coworkers who
may have problems that need help.
3. Communication Responsibility
Communication is the essential function of any
workplace.
Effective, team-based communication buffers
stress and improves productivity.
Policies
4. Effective Communication
Effective communication skills are some
of the most important skills that we need
to succeed in the workplace. The purpose
of communication is to get our message
across to others clearly to avoid
miscommunication .In order to identify
areas that need improvement, we need to
discover and understand how we
communicate today.
- - Jane
Doe
5. Seven Guidelines for Effective
Communication
Think about what you want to say.
Make your move.
Get right to the point.
Use good communication skills
Make clear request
Roll with resistance
End on positive note
6. References:
Bennett, J.B., Ph. D.; Bartholomew, N. G.,
M.A.; Reynolds, G.S., M.S.; Lehman W.E.K.,
Ph. D. (2002). Team Awareness Training For
Workplace Substance Abuse Prevention. Module
5: Improving Workplace Communication.
Doe, Jane; Ottawa University (2014).
Curriculum Guide- Communication Lesson
Plans: Importance of Effective Communication
in the Workplace.
