1) The document discusses interpersonal skills needed for business writing and communication. It defines interpersonal skills and related concepts.
2) It outlines key concepts to apply to a project, including using relationship building language, understanding different types of business messages, and applying five business prose style principles.
3) The document provides guidance on writing different types of business documents, including a refund letter, memo report, and email, and addresses challenges in conveying different message types.
This document outlines 10 principles of effective business writing. It discusses choosing words and phrases that are clear, concise, and oriented towards the receiver's needs. Specific words and active voice are preferred over abstract or passive constructions. Proper sentence structure, flow, and consistency are also important. Gender bias should be avoided. Attachments like appendices and annexures should be used appropriately and numbered for reference. The overall goal is to communicate messages in a simple, direct, and engaging manner.
Concreteness is an aspect of communication that means being specific, definite, and vivid rather than vague and general. A concrete communication uses specific facts and figures.
The document provides tips for effective presentation including being clear about your goal, sharing only a few key ideas using simple words, sticking to the point without unnecessary sentences or repetition. Presenters should have detailed facts and a solid message while ensuring grammatically correct communication that stays relevant to the topic with a consistent tone and flow. The presentation should include all necessary information and explain the full context, specifying details like date, time and location. Effective communication also requires being open, friendly and honest while being empathetic to the audience's needs and maintaining courtesy to strengthen relationships.
The 7 Cs of Written Communication provides a checklist for clear communication. The 7 Cs are: clear, concise, correct, coherent, concrete, complete and courteous. When applied, the 7 Cs help ensure communications like emails, reports and presentations are well-constructed and the message is understood. Each C provides tips, such as being concise by removing unnecessary words, and being coherent by keeping messages focused on one topic. Examples of both good and bad communications are provided to illustrate applying the 7 Cs.
This document discusses the 7 C's of communication: Completeness, Conciseness, Consideration, Concreteness, Clarity, Courtesy, and Correctness. It provides guidance on each C, including checklists to ensure messages are complete by answering all questions, concise by eliminating unnecessary words, considerate by focusing on the reader's benefits, concrete by using familiar precise language, and clear by using effective sentence structure and emphasis. The overall goal is to communicate information to readers accurately and effectively.
This presentation discusses the seven C's of effective business communication: Conciseness, Consideration, Correctness, Clarity, Courtesy, Concreteness, and Completeness. Each C is defined and its benefits are described. Conciseness means only including relevant information to save time. Consideration means understanding the recipient's perspective. Correctness ensures proper grammar, punctuation, and spelling. Clarity uses simple language and structure. Courtesy is being polite and respectful. Concreteness uses specific facts and vivid language. Completeness provides all necessary details for the desired response. The presentation provides guidance on applying each C to improve effective written communication.
1) The document discusses interpersonal skills needed for business writing and communication. It defines interpersonal skills and related concepts.
2) It outlines key concepts to apply to a project, including using relationship building language, understanding different types of business messages, and applying five business prose style principles.
3) The document provides guidance on writing different types of business documents, including a refund letter, memo report, and email, and addresses challenges in conveying different message types.
This document outlines 10 principles of effective business writing. It discusses choosing words and phrases that are clear, concise, and oriented towards the receiver's needs. Specific words and active voice are preferred over abstract or passive constructions. Proper sentence structure, flow, and consistency are also important. Gender bias should be avoided. Attachments like appendices and annexures should be used appropriately and numbered for reference. The overall goal is to communicate messages in a simple, direct, and engaging manner.
Concreteness is an aspect of communication that means being specific, definite, and vivid rather than vague and general. A concrete communication uses specific facts and figures.
The document provides tips for effective presentation including being clear about your goal, sharing only a few key ideas using simple words, sticking to the point without unnecessary sentences or repetition. Presenters should have detailed facts and a solid message while ensuring grammatically correct communication that stays relevant to the topic with a consistent tone and flow. The presentation should include all necessary information and explain the full context, specifying details like date, time and location. Effective communication also requires being open, friendly and honest while being empathetic to the audience's needs and maintaining courtesy to strengthen relationships.
The 7 Cs of Written Communication provides a checklist for clear communication. The 7 Cs are: clear, concise, correct, coherent, concrete, complete and courteous. When applied, the 7 Cs help ensure communications like emails, reports and presentations are well-constructed and the message is understood. Each C provides tips, such as being concise by removing unnecessary words, and being coherent by keeping messages focused on one topic. Examples of both good and bad communications are provided to illustrate applying the 7 Cs.
This document discusses the 7 C's of communication: Completeness, Conciseness, Consideration, Concreteness, Clarity, Courtesy, and Correctness. It provides guidance on each C, including checklists to ensure messages are complete by answering all questions, concise by eliminating unnecessary words, considerate by focusing on the reader's benefits, concrete by using familiar precise language, and clear by using effective sentence structure and emphasis. The overall goal is to communicate information to readers accurately and effectively.
This presentation discusses the seven C's of effective business communication: Conciseness, Consideration, Correctness, Clarity, Courtesy, Concreteness, and Completeness. Each C is defined and its benefits are described. Conciseness means only including relevant information to save time. Consideration means understanding the recipient's perspective. Correctness ensures proper grammar, punctuation, and spelling. Clarity uses simple language and structure. Courtesy is being polite and respectful. Concreteness uses specific facts and vivid language. Completeness provides all necessary details for the desired response. The presentation provides guidance on applying each C to improve effective written communication.
The document discusses the 7 C's of effective business communication. The 7 C's are: Completeness, Conciseness, Consideration, Concreteness, Clarity, Courtesy, and Correctness. Each C is defined in 1-3 sentences with examples provided for how to apply each principle when writing or speaking. The purpose is to ensure communication is comprehensive, concise, considers the audience, is specific and easy to understand, polite, and factually correct.
The document provides principles for effective business communication. It discusses how most people are poor communicators and listeners. It emphasizes the importance of clear, concise written communication and provides 12 principles to improve writing skills, including: orienting writing towards the receiver; using simple vocabulary; using concrete rather than abstract words; using active voice; and ensuring coherence, unity, and flow. The document also covers style and tone considerations for business writing.
The 7 C's of communication are:
1. Completeness - ensuring the message contains all relevant information for the intended reaction or response.
2. Conciseness - composing the message briefly while including all key points.
3. Consideration - keeping the audience in mind when composing the message and focusing on their benefits or interests.
4. Concreteness - making statements specific rather than general to avoid misunderstanding.
5. Clarity - composing the message so the receiver understands it clearly.
6. Courtesy - using respectful words appropriate for the audience.
7. Correctness - carefully attending to grammar, mechanics, accuracy and appropriate language level.
The document discusses the 7 Cs of communication: completeness, conciseness, correct, clear, concrete, coherent, and courtesy. It provides examples and suggestions for each C, such as including all necessary details for completeness, eliminating unnecessary words for conciseness, avoiding grammatical errors for correctness, using specific facts for concreteness, and being respectful and thoughtful for courtesy.
Role of seven C's in writting. How seven C's helps to improve writing style. TanzeelRehman40
The document discusses the seven C's of communication - Clarity, Completeness, Conciseness, Concreteness, Courtesy, Correctness, and Consideration. It explains the role of each C and how following the seven C's can help improve writing style. For each C, it provides examples of how to apply that principle when writing. The seven C's are presented as a useful tool to write high-quality messages and ensure communications are clear, targeted, well-structured, and contain all important elements.
The document discusses the 7 C's of effective communication:
1. Completeness - Provide all necessary information to answer the 5 W's (who, what, when, where, why).
2. Conciseness - Convey the message using the fewest words possible and only including relevant information.
3. Consideration - Consider the receiver's interests and show how the message benefits them.
4. Concreteness - Use specific facts, figures, and details instead of generic information.
5. Clarity - Choose precise and familiar words to make the message easily understandable.
6. Courtesy - Be tactful, thoughtful, and respectful in tone through sincere expressions of appreciation.
The document discusses the seven C's of effective communication: completeness, conciseness, consideration, concreteness, clarity, courtesy, and correctness. It provides guidelines for each C, such as answering the five W's to ensure completeness, using precise language and including only relevant information to achieve conciseness, focusing on the receiver's needs and benefits to demonstrate consideration, and using specific facts and figures rather than generalizations for concreteness.
The document outlines the 7 C's of effective communication: completeness, conciseness, consideration, clarity, concreteness, courtesy, and correctness. It provides examples of features and characteristics of each C, such as complete communication providing all necessary information, concise communication avoiding excessive words, and considerate communication emphasizing the needs and perspective of the audience. Mastering the 7 C's makes one an effective communicator across both written and oral formats.
Effective communication requires a clear message from the speaker, an active listener, and a shared understanding between both parties. Some principles for effective communication include completeness, conciseness, consideration, concreteness, clarity, courtesy, and correctness. When communicating, one should provide all relevant information, keep the message brief, understand the audience's perspective, use concrete examples, make the meaning clear, be respectful of the listener, and ensure factual accuracy. Following these seven C's of communication can help improve problem solving, decision making, work processes, relationships, and professional reputation.
The document summarizes the 7 Cs principles of business communication: Completeness, Conciseness, Consideration, Concreteness, Clarity, Courtesy, and Correctness. It provides guidelines for each principle, such as including all relevant information to ensure completeness, using concise wording to be efficient, putting oneself in the recipient's perspective for consideration, using specific examples and facts for concreteness, choosing clear and simple language for clarity, being respectful and thoughtful of the recipient for courtesy, and ensuring factual accuracy for correctness.
The document outlines the Seven C's of Communication, which are principles of effective communication. They are completeness, conciseness, consideration, concreteness, clarity, courtesy, and correctness. Each C is defined in one to three sentences with examples provided for how to apply each principle to oral and written communication.
The document outlines the 7 C's of communication: completeness, conciseness, consideration, concreteness, clarity, courtesy, and correctness. Each C is defined in 1-2 sentences. Completeness means including all necessary information to avoid misunderstandings. Conciseness is expressing ideas using the fewest words possible. Consideration involves focusing on the recipient's perspective. Concreteness requires using specific details and examples. Clarity relies on precise language and familiar terms. Courtesy shows respect and care for the recipient. Correctness means free from errors in spelling, grammar and facts.
This document discusses the seven C's of effective business communication: completeness, conciseness, consideration, concreteness, clarity, courtesy, and correctness. It provides definitions and examples for each principle. Completeness means including all necessary information for the receiver. Conciseness is expressing ideas using the fewest words possible. Consideration involves preparing messages with the receiver's perspective in mind. Concreteness requires using specific, definite language rather than vagueness. Clarity aims for precise meaning and understanding. Courtesy grows from respect and concern for others. Correctness encompasses proper grammar as well as factual accuracy. The seven C's provide guidelines for effective written and oral business messages.
I’m a young Pakistani Blogger, Academic Writer, Freelancer, Quaidian & MPhil Scholar, Quote Lover, Co-Founder at Essar Student Fund & Blueprism Academia, belonging from Mehdiabad, Skardu, Gilgit Baltistan, Pakistan.
I am an academic writer & freelancer! I can work on Research Paper, Thesis Writing, Academic Research, Research Project, Proposals, Assignments, Business Plans, and Case study research.
Expertise:
Management Sciences, Business Management, Marketing, HRM, Banking, Business Marketing, Corporate Finance, International Business Management
For Order Online:
Whatsapp: +923452502478
Portfolio Link: https://blueprismacademia.wordpress.com/
Email: arguni.hasnain@gmail.com
Follow Me:
Linkedin: arguni_hasnain
Instagram : arguni.hasnain
Facebook: arguni.hasnain
The document discusses the need for effective communication and outlines the 7 C's of communication: completeness, conciseness, consideration, concreteness, clarity, courtesy, and correctness. It provides guidelines for each C, such as including all necessary information for completeness, using specific facts and figures to be concrete, choosing precise words for clarity, and using respectful language to be courteous. The 7 C's provide a framework for composing effective written and oral messages by focusing on the content and style of presentation.
This document discusses various aspects of business communication. It defines communication and its key components. It distinguishes business communication from other types by its objectives. Business communication can be inward, involving information an organization receives externally, or outward, involving how an organization communicates externally. The document outlines principles for effective business communication, including being complete, concise, clear, correct, considerate, courteous, and concrete. It also discusses channels of internal and external organizational communication as well as crises communication.
Effective communication requires a clear message from the speaker, an active listener, and a shared understanding between both parties. The principles of effective communication are completeness, conciseness, consideration, concreteness, clarity, courtesy and correctness. When applied, these principles lead to quicker problem solving, better decision making, steady workflows, strong business relationships and a positive professional image.
Effective communication skills - 7 C's of communicationgodsetej
Effective communication is a recipe which is made out 7 C's of communication. Every ingredient has its individual value which makes communication more effective, strong and meaningful.
This document provides guidance on writing effective emails and memos. It discusses analyzing the structure of emails and memos, which includes the subject line, opening, body and closing. It also provides tips for formatting emails, using email smartly and safely, and writing plans for different types of emails and memos.
The document discusses the seven C's of effective communication. The seven C's are: Completeness, Conciseness, Consideration, Concreteness, Clarity, Courtesy, and Correctness. Each C is defined and guidelines are provided for how to apply each one to improve communication effectiveness. Completeness involves providing all necessary details to answer any questions from the recipient. Conciseness means conveying the message using as few words as possible. Consideration requires focusing on the recipient's needs and perspective. Concreteness means using specific details rather than general statements. Clarity involves choosing precise and easy to understand language. Courtesy requires being respectful and thoughtful of the recipient. Correctness involves proper grammar, accurate
This document provides an overview of principles of business communication. It discusses two main audiences for business communication: internal and external. It also outlines common reasons managers communicate, such as to convey information, aid decision making, and motivate employees. The document then discusses key aspects of effective business communication like organization, tone, and building goodwill. It provides tips for writing for different audiences and contexts in a clear, positive manner.
The document discusses the 7 C's of effective business communication. The 7 C's are: Completeness, Conciseness, Consideration, Concreteness, Clarity, Courtesy, and Correctness. Each C is defined in 1-3 sentences with examples provided for how to apply each principle when writing or speaking. The purpose is to ensure communication is comprehensive, concise, considers the audience, is specific and easy to understand, polite, and factually correct.
The document provides principles for effective business communication. It discusses how most people are poor communicators and listeners. It emphasizes the importance of clear, concise written communication and provides 12 principles to improve writing skills, including: orienting writing towards the receiver; using simple vocabulary; using concrete rather than abstract words; using active voice; and ensuring coherence, unity, and flow. The document also covers style and tone considerations for business writing.
The 7 C's of communication are:
1. Completeness - ensuring the message contains all relevant information for the intended reaction or response.
2. Conciseness - composing the message briefly while including all key points.
3. Consideration - keeping the audience in mind when composing the message and focusing on their benefits or interests.
4. Concreteness - making statements specific rather than general to avoid misunderstanding.
5. Clarity - composing the message so the receiver understands it clearly.
6. Courtesy - using respectful words appropriate for the audience.
7. Correctness - carefully attending to grammar, mechanics, accuracy and appropriate language level.
The document discusses the 7 Cs of communication: completeness, conciseness, correct, clear, concrete, coherent, and courtesy. It provides examples and suggestions for each C, such as including all necessary details for completeness, eliminating unnecessary words for conciseness, avoiding grammatical errors for correctness, using specific facts for concreteness, and being respectful and thoughtful for courtesy.
Role of seven C's in writting. How seven C's helps to improve writing style. TanzeelRehman40
The document discusses the seven C's of communication - Clarity, Completeness, Conciseness, Concreteness, Courtesy, Correctness, and Consideration. It explains the role of each C and how following the seven C's can help improve writing style. For each C, it provides examples of how to apply that principle when writing. The seven C's are presented as a useful tool to write high-quality messages and ensure communications are clear, targeted, well-structured, and contain all important elements.
The document discusses the 7 C's of effective communication:
1. Completeness - Provide all necessary information to answer the 5 W's (who, what, when, where, why).
2. Conciseness - Convey the message using the fewest words possible and only including relevant information.
3. Consideration - Consider the receiver's interests and show how the message benefits them.
4. Concreteness - Use specific facts, figures, and details instead of generic information.
5. Clarity - Choose precise and familiar words to make the message easily understandable.
6. Courtesy - Be tactful, thoughtful, and respectful in tone through sincere expressions of appreciation.
The document discusses the seven C's of effective communication: completeness, conciseness, consideration, concreteness, clarity, courtesy, and correctness. It provides guidelines for each C, such as answering the five W's to ensure completeness, using precise language and including only relevant information to achieve conciseness, focusing on the receiver's needs and benefits to demonstrate consideration, and using specific facts and figures rather than generalizations for concreteness.
The document outlines the 7 C's of effective communication: completeness, conciseness, consideration, clarity, concreteness, courtesy, and correctness. It provides examples of features and characteristics of each C, such as complete communication providing all necessary information, concise communication avoiding excessive words, and considerate communication emphasizing the needs and perspective of the audience. Mastering the 7 C's makes one an effective communicator across both written and oral formats.
Effective communication requires a clear message from the speaker, an active listener, and a shared understanding between both parties. Some principles for effective communication include completeness, conciseness, consideration, concreteness, clarity, courtesy, and correctness. When communicating, one should provide all relevant information, keep the message brief, understand the audience's perspective, use concrete examples, make the meaning clear, be respectful of the listener, and ensure factual accuracy. Following these seven C's of communication can help improve problem solving, decision making, work processes, relationships, and professional reputation.
The document summarizes the 7 Cs principles of business communication: Completeness, Conciseness, Consideration, Concreteness, Clarity, Courtesy, and Correctness. It provides guidelines for each principle, such as including all relevant information to ensure completeness, using concise wording to be efficient, putting oneself in the recipient's perspective for consideration, using specific examples and facts for concreteness, choosing clear and simple language for clarity, being respectful and thoughtful of the recipient for courtesy, and ensuring factual accuracy for correctness.
The document outlines the Seven C's of Communication, which are principles of effective communication. They are completeness, conciseness, consideration, concreteness, clarity, courtesy, and correctness. Each C is defined in one to three sentences with examples provided for how to apply each principle to oral and written communication.
The document outlines the 7 C's of communication: completeness, conciseness, consideration, concreteness, clarity, courtesy, and correctness. Each C is defined in 1-2 sentences. Completeness means including all necessary information to avoid misunderstandings. Conciseness is expressing ideas using the fewest words possible. Consideration involves focusing on the recipient's perspective. Concreteness requires using specific details and examples. Clarity relies on precise language and familiar terms. Courtesy shows respect and care for the recipient. Correctness means free from errors in spelling, grammar and facts.
This document discusses the seven C's of effective business communication: completeness, conciseness, consideration, concreteness, clarity, courtesy, and correctness. It provides definitions and examples for each principle. Completeness means including all necessary information for the receiver. Conciseness is expressing ideas using the fewest words possible. Consideration involves preparing messages with the receiver's perspective in mind. Concreteness requires using specific, definite language rather than vagueness. Clarity aims for precise meaning and understanding. Courtesy grows from respect and concern for others. Correctness encompasses proper grammar as well as factual accuracy. The seven C's provide guidelines for effective written and oral business messages.
I’m a young Pakistani Blogger, Academic Writer, Freelancer, Quaidian & MPhil Scholar, Quote Lover, Co-Founder at Essar Student Fund & Blueprism Academia, belonging from Mehdiabad, Skardu, Gilgit Baltistan, Pakistan.
I am an academic writer & freelancer! I can work on Research Paper, Thesis Writing, Academic Research, Research Project, Proposals, Assignments, Business Plans, and Case study research.
Expertise:
Management Sciences, Business Management, Marketing, HRM, Banking, Business Marketing, Corporate Finance, International Business Management
For Order Online:
Whatsapp: +923452502478
Portfolio Link: https://blueprismacademia.wordpress.com/
Email: arguni.hasnain@gmail.com
Follow Me:
Linkedin: arguni_hasnain
Instagram : arguni.hasnain
Facebook: arguni.hasnain
The document discusses the need for effective communication and outlines the 7 C's of communication: completeness, conciseness, consideration, concreteness, clarity, courtesy, and correctness. It provides guidelines for each C, such as including all necessary information for completeness, using specific facts and figures to be concrete, choosing precise words for clarity, and using respectful language to be courteous. The 7 C's provide a framework for composing effective written and oral messages by focusing on the content and style of presentation.
This document discusses various aspects of business communication. It defines communication and its key components. It distinguishes business communication from other types by its objectives. Business communication can be inward, involving information an organization receives externally, or outward, involving how an organization communicates externally. The document outlines principles for effective business communication, including being complete, concise, clear, correct, considerate, courteous, and concrete. It also discusses channels of internal and external organizational communication as well as crises communication.
Effective communication requires a clear message from the speaker, an active listener, and a shared understanding between both parties. The principles of effective communication are completeness, conciseness, consideration, concreteness, clarity, courtesy and correctness. When applied, these principles lead to quicker problem solving, better decision making, steady workflows, strong business relationships and a positive professional image.
Effective communication skills - 7 C's of communicationgodsetej
Effective communication is a recipe which is made out 7 C's of communication. Every ingredient has its individual value which makes communication more effective, strong and meaningful.
This document provides guidance on writing effective emails and memos. It discusses analyzing the structure of emails and memos, which includes the subject line, opening, body and closing. It also provides tips for formatting emails, using email smartly and safely, and writing plans for different types of emails and memos.
The document discusses the seven C's of effective communication. The seven C's are: Completeness, Conciseness, Consideration, Concreteness, Clarity, Courtesy, and Correctness. Each C is defined and guidelines are provided for how to apply each one to improve communication effectiveness. Completeness involves providing all necessary details to answer any questions from the recipient. Conciseness means conveying the message using as few words as possible. Consideration requires focusing on the recipient's needs and perspective. Concreteness means using specific details rather than general statements. Clarity involves choosing precise and easy to understand language. Courtesy requires being respectful and thoughtful of the recipient. Correctness involves proper grammar, accurate
This document provides an overview of principles of business communication. It discusses two main audiences for business communication: internal and external. It also outlines common reasons managers communicate, such as to convey information, aid decision making, and motivate employees. The document then discusses key aspects of effective business communication like organization, tone, and building goodwill. It provides tips for writing for different audiences and contexts in a clear, positive manner.
The document provides guidance on effective business writing by discussing several key principles:
1) It emphasizes using an audience-oriented and purposeful approach by focusing on the reader, using inclusive language, and addressing their needs and benefits.
2) It recommends employing a positive and conversational tone by using "you" focused statements and avoiding negative phrases.
3) It suggests using common words and plain language to ensure the writing is clear and accessible to diverse readers. Adhering to these principles can help create targeted messages that will best suit the intended audience.
The Seven Cs of Effective Communication.docxEdenrobe
Effective communication is essential in any personal or professional setting. To achieve effective communication, it is important to understand the Seven Cs of communication. These seven Cs of communication are clarity, conciseness, completeness, coherence, correctness, courtesy, and consideration. In this article, we will discuss each of these seven Cs in detail.
Clarity: Clarity refers to the use of clear and simple language. The message should be easy to understand and should not be ambiguous. It is important to use plain language that is easily understandable by everyone.
Conciseness: Conciseness refers to the use of brief and to the point messages. Messages should be concise and should not contain any unnecessary details. This helps in keeping the communication simple and effective.
Completeness: Completeness refers to the inclusion of all necessary information in the message. The message should be complete and should contain all relevant details. Incomplete messages can lead to confusion and misunderstandings.
Coherence: Coherence refers to the logical flow of ideas in the message. The message should be coherent and easy to follow. The ideas should be presented in a logical sequence that is easy to understand.
Correctness: Correctness refers to the accuracy and reliability of the message. The message should be factually correct and should not contain any errors or misleading information.
Courtesy: Courtesy refers to the use of polite language and respectful tone. The message should be delivered in a courteous and respectful manner. This helps in building a positive relationship between the sender and the receiver.
Consideration: Consideration refers to the empathy and understanding towards the receiver. The message should be delivered with consideration towards the receiver's feelings, emotions, and perspective. This helps in building trust and improving the quality of communication.
In conclusion, the Seven Cs of effective communication provide a framework for delivering clear, concise, complete, coherent, correct, courteous, and considerate messages. By following these principles, individuals and organizations can improve their communication skills and build strong relationships with their colleagues, customers, and stakeholders.
The document discusses the seven C's of effective communication:
1. Completeness - Provide all necessary information to answer questions fully.
2. Conciseness - Convey messages using as few words as possible to save time.
3. Consideration - Consider the receiver's interests and show how they will benefit.
4. Concreteness - Use specific facts, figures, and examples instead of generic information.
5. Clarity - Choose precise and familiar words to ensure the message is easily understood.
6. Courtesy - Be tactful, thoughtful, and respectful in tone through word choice and phrasing.
7. Correctness - Use the appropriate level of language and check facts
The document discusses the 7 C's of effective communication:
1. Completeness - Provide all necessary information to answer questions fully.
2. Conciseness - Convey messages using as few words as possible to save time.
3. Consideration - Consider the receiver's interests and show how they will benefit.
4. Concreteness - Use specific facts, figures, and examples instead of generic information.
5. Clarity - Choose precise and familiar words to ensure easy understanding.
6. Courtesy - Be tactful, thoughtful, and respectful in tone through word choice.
7. Correctness - Use the appropriate level of language and check facts, figures, and mechanics. Following
The document discusses improving business writing skills. It recommends having good teaching materials with model documents, an effective writing process, a trainer, and practice. The writing process involves prewriting like analyzing the purpose and audience, identifying the purpose, and selecting the best communication channel. Factors that determine the best channel include importance, feedback needs, permanence needs, cost, and formality. The document also discusses choosing positive, inclusive, and clear language appropriate for the audience.
The document discusses the seven principles of effective communication, known as the 7 C's. They are:
1. Completeness - providing all necessary details to answer questions fully
2. Conciseness - conveying messages using as few words as possible
3. Consideration - focusing on the receiver's interests and benefits
4. Concreteness - using specific examples rather than generalizations
5. Clarity - choosing precise and simple language for easy understanding
6. Courtesy - communicating with respect, tact, and appreciation
7. Correctness - ensuring proper grammar, accurate information, and appropriate language level. Following these principles can help make any communication more effective.
The document provides guidance on proper email etiquette. It discusses why email etiquette is important for effective communication without nonverbal cues. General formatting tips are outlined, such as keeping messages concise and using professional tone. Specific guidance is given for topics like delivering bad news, writing complaints, avoiding flaming, and knowing when email is not the best communication method.
The document discusses the seven C's of effective communication:
1. Completeness - Provide all necessary information to answer questions fully.
2. Conciseness - Convey the message using as few words as possible to save time.
3. Consideration - Consider the receiver's interests and needs by focusing on their benefits.
4. Concreteness - Use specific facts, figures, and examples instead of general statements.
5. Clarity - Choose precise and familiar words to ensure the message is easily understood.
6. Courtesy - Communicate respectfully through tact, thoughtfulness, and appreciation of others.
7. Correctness - Ensure proper grammar, spelling, punctuation, accurate information,
The document discusses the seven C's of effective communication: completeness, conciseness, consideration, concreteness, clarity, courtesy, and correctness. It provides explanations and examples for each C. Completeness involves providing all necessary details to answer questions fully. Conciseness means conveying messages using as few words as possible. Consideration requires focusing on the receiver's needs and benefits. Concreteness demands using specific facts rather than general statements. Clarity requires choosing precise and familiar language. Courtesy involves respectful, thoughtful, and appreciative tone. Correctness means proper grammar, accuracy, and appropriate language level. The seven C's framework aims to make communication as effective as possible for the intended audience.
The document discusses the seven C's of effective communication: completeness, conciseness, consideration, concreteness, clarity, courtesy, and correctness. It provides explanations and examples for each C. Completeness involves providing all necessary details to answer questions fully. Conciseness means conveying messages using as few words as possible. Consideration requires focusing on the receiver's interests and benefits. Concreteness necessitates using specific facts rather than generalizations. Clarity demands choosing precise and familiar language. Courtesy involves being respectful and thoughtful of others. Correctness centers on proper grammar, spelling, and accurately conveying information. The seven C's are principles for creating effective business communications.
The document discusses the seven C's of effective communication: completeness, conciseness, consideration, concreteness, clarity, courtesy, and correctness. It provides explanations and examples for each C. Completeness involves providing all necessary details to answer questions fully. Conciseness means conveying messages using as few words as possible. Consideration requires focusing on the receiver's interests and benefits. Concreteness necessitates using specific facts rather than generalizations. Clarity demands choosing precise and familiar language. Courtesy involves showing respect and tact. Correctness centers on proper grammar, spelling, and accurate information. The seven C's are principles for crafting effective business communications.
Skill Development Workshop- Business Communication.pptxsagareeka mishra
This document provides an overview of an upcoming workshop on business communication skills. It discusses the importance of effective communication, appropriate business vocabulary, professional email etiquette, clear and concise messaging, active listening skills, interpreting non-verbal cues, organizing effective meetings, and participating effectively in meetings. The workshop aims to help individuals and organizations improve collaboration, productivity, and relationships through mastering communication.
This document provides guidance on writing persuasive messages. It discusses what types of documents are persuasive, including requests, proposals, letters, and reports recommending action. The primary purpose of persuasive messages is to have the reader act by providing enough information for them to know what to do and overcome any objections. Additional purposes include building a good image and relationship with the reader. The document recommends starting direct requests with the request and problem-solving messages with the shared problem. It also provides tips on organizing, tone, credibility, and motivating the reader to act promptly.
GarrettCommunication Strategy Worksheet Stage One Planni.docxbudbarber38650
Garrett
Communication Strategy Worksheet
Stage One: Planning a Message
Audience
Describe them.
Purpose
Why?
Focus
Narrow your possibilities.
Emotion
What emotion is the audience’s take away?
Format
Written: letter, email, memo, etc.? Verbal: face-to-face, phone, etc.?
Approach
Direct or Indirect
Introduction
Purpose statement/preview statement/scope/attention getting statement
Body
List the points you need to make, then group/rank them in paragraph order.
Conclusion
Close it how.
Visuals
More than narration. Brain is 30% to visual processing.
I want the job. Thesis statement & set up points 1, 2, 3.
Topic sentence. Supporting evidence.
Topic sentence. Supporting evidence.
Topic sentence. Supporting evidence.
I request an interview. You may reach me at….
Basic Application Letter Construct
5 Paragraph Letter Format
While there are multiple ways to approach writing an application letter, we focus on this construct and I expect your work to be in the 5 paragraph construct.
You need an introduction that states you want the job. You need a body that describes how you have the ‘things’ they require and conclude with asking for an interview and offering your contact information. The next three slides offer more details on the sections.
1
Introduction –
State you’re apply for the job
If possible state some-kind-of connection to the organization
State a summary sentence (thesis)
Spark interest. Create curiosity.
Audience-centered attitude
Application Letter Construct
The introduction of an application letter is as important as all other first impressions. Remember, they are feeling you as they read, so create the experience through your words that you want them to have.
In the intro,
Be direct (remember that means telling upfront what you want – your purpose). State the job and your interest. Saying what you want in an assertive manner demonstrates confidence.
If you have a connection with that organization, talk about that, but be every-so-brief.
State a summary sentence – All communications need a thesis statement. And in that thesis statement inform the reader regarding specific focus – preview the 3 items you will detail in the body.
Create curiosity. Build their interest in you in the way you language.
Remember, once again, I tell you – be audience-centered. It’s about your contribution, not you.
Oh, and, this paragraph is NOT to be the longest one on the page. Typically it the second smallest with the conclusion being the smallest.
2
Application Letter Construct
Body
Choose your points by studying the advertisement and selecting the top three requirements. Write to how you have these three.
Be thinking:
How do I set myself apart?
The key to getting called for an interview is in the connection you make in your letter. The winning strategy is to understand your potential employer’s top 3 qualification requirements and write to those items. Here’s how.
Study their .
The document discusses the seven C's of effective communication: Completeness, Conciseness, Consideration, Concreteness, Clarity, Courtesy, and Correctness. Each C is defined in one or two sentences. For example, Completeness means providing all necessary information to answer questions fully. Conciseness means conveying messages using the fewest words. Consideration means focusing on the receiver's interests.
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ISO/IEC 27001, ISO/IEC 42001, and GDPR: Best Practices for Implementation and...PECB
Denis is a dynamic and results-driven Chief Information Officer (CIO) with a distinguished career spanning information systems analysis and technical project management. With a proven track record of spearheading the design and delivery of cutting-edge Information Management solutions, he has consistently elevated business operations, streamlined reporting functions, and maximized process efficiency.
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His expertise extends across a diverse spectrum of reporting, database, and web development applications, underpinned by an exceptional grasp of data storage and virtualization technologies. His proficiency in application testing, database administration, and data cleansing ensures seamless execution of complex projects.
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Throughout his career, he has taken on multifaceted roles, from leading technical project management teams to owning solutions that drive operational excellence. His conscientious and proactive approach is unwavering, whether he is working independently or collaboratively within a team. His ability to connect with colleagues on a personal level underscores his commitment to fostering a harmonious and productive workplace environment.
Date: May 29, 2024
Tags: Information Security, ISO/IEC 27001, ISO/IEC 42001, Artificial Intelligence, GDPR
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Find out more about ISO training and certification services
Training: ISO/IEC 27001 Information Security Management System - EN | PECB
ISO/IEC 42001 Artificial Intelligence Management System - EN | PECB
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Webinars: https://pecb.com/webinars
Article: https://pecb.com/article
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2. The Importance of Adaptation
Adapting to multiple readers?
Or
Adapting to particular readers?
3. Compare the following passages
“Last year the company’s total sales
were 117,400,000 tk, which was
slightly higher than the 109,800,000
total for the year before. After
deducting for all the expenses, we
had 4,593,000 tk left over for profits,
compared with 2,830,000 for 2018.
Because of these increased profits,
we were able to increase your annual
dividend payments per share from the
50% paid over the last 10 years”
“The corporation’s investments and
advances in three unconsolidated
subsidiaries (all in the development stage)
and in 50 percent-owned companies was
42,200,000 on December 31, 2019 and
the excess of the investments in certain
companies over net asset value at dates
of acquisition was 1,760,000. The
corporation’s equity in the net assets as of
December 31, 2019 was 41,800,000 and in
the results of operations for the years
ended in December 31, 2018 and 2019,
was 1,350,000 and 887,500 respectively.
Dividend income was 750,000 and
388,000 for the years 2018 and 2019,
respectively”
4. Compare the following passages
The first one is written in such a way that investors
without a background in finance can understand it.
But,
the second one is for those with financial expertise
5. So you need to analyze your audience(s) first for
whom you are writing something.
According to that, tailor your needs and criterion
6. Use Familiar Words to Convey Complex Ideas
Wrong
This Conclusion from a
pertinent data from a
perusal of pertinent data
is that a lucrative market
exists for the software.
Right
The data we have studied
shows that the software is
in high demand
7. Use Familiar Words to Convey Complex Ideas
Wrong
Company operations for
the preceding accounting
period terminated with a
deficit.
Right
The company lost money
last year.
8. Example:
Use End instead of Terminate
Use Explain instead of Elucidate
And
Use Use instead of Utilize
Always Use Simpler Synonym
9. Prefer Short Words
Wrong
The proposed
enhancement is under
consideration
Right
We are considering your
suggestion
10. Prefer Short Words
Wrong
They acceded to the
proposition to undertake
a collaborative venture
Right
They agreed to work with
us
17. We have a
great company
Clear and Precise
We have been voted
as one of the best
software companies in
Asia by Red Herring
Asia 100
Use Precise Language
18. Our softwares
are better
Clear and Precise
Our softwares cost
less and is more
user friendly than
90% of the similar
software in the
market
Use Precise Language
20. ● Check for grammatical error
● Use slang and popular cliches with caution
● Use Technical Words and Acronyms Appropriately
And few more tips….
21. Beware of using the Verb “To Be”
Prefer using “Do” verb instead
Using “To be” vs “Do”
22. Example 1
“There are over 300 customers served by our help desk
each day. The help desk personnels main tasks are to
answer questions, solve problems and educate the callers
about the software. Without their expert work, our
customer satisfaction ratings would be much lower than
they are”
23. Example 2
“Our help desk personnel serve over 300 customers each
day. They answer questions, solve problems and educate
the users about the software. Without their expert work,
our customer satisfaction ratings would drop significantly”
24. Beware of using the “Passive Voice”
Prefer using “Active Voice” instead
Passive vs Active
26. Passive
The new process is
believed to be
superior by the
investigators
Active
The investigator
believe that the new
process is superior
Passive vs Active
27. Passive
It is desired by the
director that this
problem be brought
before the board
Active
The director wants
the secretary to
bring this problem
before the board
Passive vs Active
28. Passive
A complete
reorganization of
the administration
was affected by the
president
Active
The president
completely
reorganized the
administration
Passive vs Active
29. Passive vs Active
But that does not mean you will always use
Active voice.
Sometimes Passive is more preferable..
30. When doer of the
action is
unimportant to the
message
Example:
Advertisement is
often criticized for its
effect on price
When to use Passive Voice
31. To avoid accusing
your reader of an
action
Example:
The color desired
was not specified in
your order
When to use Passive Voice
32. When the doer is
unknown
Example:
The software has
been overhauled
several times
When to use Passive Voice
33. When the writer
does not want to
name the performer
Example:
Two complains have
been made about
you
When to use Passive Voice
35. From: Sender’s Email ID
To: Recipient’s Email ID
Cc: Other individuals receiving the same mail with visible IDs
Bcc: Other individuals receiving the same mail with invisible IDs, only known
to Sender
Subject: Clear and precise title or the reason of writing email
Salutation: Words like Dear, Respected, Hi etc
Main Body: The main content of the email
-Introduction
-Matter in detail
-Conclusion
Closing: Ending statement
Attachments: Attached files with Emails
Signature Line: Sender’s name and the other details of contact
Email Format
36. ● Always have a clear subject line.
● Always use a professional salutation.
● Proofread your message.
● After sending an email try to remind the recipient
about that (esp. in BD).
● Email should not be used as a means of avoiding
face-to-face or phone interaction.
E-mail Communication: DOs
37. ● Give your message some thoughtful consideration
before sending it
● Analyze your recipient and based on that set your
email in following category
■ Casual
■ Formal
E-mail Communication: DOs
38. ● Do not elaborate Email body. Try to be concise
● Do not use humor or camouflaged words
● Do not assume the recipient knows what you are
talking about
● Never send an email which shows your anger
● Do not give a quick or flip response
E-mail Communication: DON’Ts
39. In general, Bad news message follow this general plan
● Begin with such an opening that does not indicate the
imminent bad news.
● Set up the bad news in such a way so that the recipient
will come to realize that the decision is fair and it will help
him in future at least to some extent.
Communicating Bad-news Messages(In general)
40. In general, Bad news message follow this general plan
● After that, break the news as a logical result of the
strategy and as positively as possible
● Try to offer an alternative solution if possible
● End on a positive note
● Determine an apology is due or not. If so, offer an apology
Communicating Bad-news Messages(In general)
41. In general, Bad news message follow this general plan
● Precede the bad news with a convincing explanation
● Use positive words to cover the bad news
● Use straightforwardness when appropriate. This is the
case when the news is expected or will have little negative
impact
● Even so, handle negative with positive wording
Communicating Bad-news Messages(Business Purpose)
42. Always remember that you have to refuse but you have to
maintain goodwill too.
● Think through the problem and look for a logical
explanation.
● Write a positive opening that sets up the explanation.
● Then present your explanation or reasoning by using
convincing and positive language
Handling a refusal or disagreement
43. Always remember that you have to refuse but you have to
maintain goodwill too.
● Refuse clearly yet positively
● Use a compromise when practical
● Close the conversation with an amicable note that does not
recall the refusal or disagreement
Handling a refusal or disagreement