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COMMUNICATIONSKILLS
{WRITING SKILLS}
communication
• The root word of communication in Latin is communicare ,
which means to share.
• Communication is defined as the process of understanding
and sharing , it is also a relationship that involves interaction
between participants.
• It involves the exchange of thoughts , messages or the like as
by speech, signals or writing.
• Communication can also be defined as to express oneself in
such a way that one is readily and clearly understood.
• If you can achieve the goal of listening, writing , speaking ,
reading in an effective way that means you are
The definition of communication
interprets 3 important keywords :
Process, Understanding and
sharing.
Process : Its a dynamic activity
that is hard to describe because it
changes.
Understanding : To understand is
to perceive , to interpret , to
relate our perception that we
already know which involves the
basics of speech communication.
Sharing : It means doing
something with one or more
people , in communication
Effective communication
• Effective communication is
a two way street, it not only
conveys a message that is
received and understood
but gives the listener a
sense of being heard and
valued.
• It combines a set of skills
including non verbal
communication , engaged
listening , managing stress
and the capacity to
(
Imagine you are alone and
thinking . Someone you know
(say, your client ) enters the office
and you talk briefly. What has
changed? Now, imagine that your
client is joined by someone else,
someone you haven’t met
before—and this stranger listens
intently as you speak, almost as if
you were giving a speech. What
has changed? Your perspective
might change, and you might
watch your words more closely.
The feedback or response from
your client and the stranger (who
are, in essence, your audience)
may cause you to reevaluate what
Communication is
based on :
7% words : Words are
only labels and listeners
put their own
interpretation on
speakers word.
38% paralinguistic : The
way in which something
is said – the accent , tone
and voice modulation is
important to listener.
55% body language:
What a speaker looks like
•"Writing" is the process
of using symbols
(letters of the alphabet,
punctuation and
spaces) to
communicate thoughts
and ideas in a readable
form.
•It is one of the oldest
and best form of
communication.
The writing process
The writing process involves 3 steps :-
PLANNING :- 1. keep objectives in
mind and research the work
2. Think about the audience interest.
3.Outlining the content helps organize
the thoughts.
WRITING :- Follow the outline ,
inspiration can be acceptable but must
be reviewed.
QUALITY CONTROL :- Reread and be
Writing styles
•They are 3 types of writing styles :
• COLLOQUIAL : is an informal, conversational style of
writing-it makes use of colourful expressions, slang and
regional phrases as a result it can be difficult to
understand for person to understand from different
regions.
•CASUAL : involves everyday words and expressions in a
familiar group context such as conversations with friends
and family.
•FORMAL : it focuses on professional expression with
EFFECTIVE WRITING SKILLS INCLUDES :
•COMPLETENESS: ALL INFORMATION NEEDED IS
PROVIDED.
•CORRECTNESS: RELEVANT AND CORRECT
INFORMATION.
•CREDIBILITY: SUPPORT YOUR ARGUMENT.
•CLARITY: SHOULD NOT BE VAGUE , CONFUSING AND
AMBIGUOUS.
•CONCISENESS: TO THE POINT.
•CONSIDERATION : ANTICIPATE THE READER’S
IMPORTANCE OF WRITING SKILLS
• Good writing skills are essential for success in the workplace. Whether it’s
emails, project reports, or sales proposals, content full of typos, grammatical
errors, and poorly constructed sentences suggests a similar attitude towards
work.
• Thus, along with improving communication, understanding the significance of
writing skills can also influence how you are perceived at the workplace in terms
of:
• Being Professional: With effective writing skills, your message can be
understood by your peers in a better way. Writing clear messages makes it
easier for others to understand your ideas and thoughts.
• Proving your ability at the workplace: Whether your job requires a lot of writing
or not, people may remember even a few grammatical errors and spelling
mistakes from your content. And these minor mistakes may make you seem
less capable at the workplace.
• Boosting professional confidence: Each content piece has a motive. A well-
written business proposal entices investors and probable partners. Clear and
5 IMPORTANT WRITING SKILLS YOUSHOULDHAVE :
• Strong grammar skills: It happens to most of us. You have a great
idea that popped up in your mind. But just because of a poor
grasp of spelling or grammar skills, you may fail to express your
ideas and convey the
message convincingly and correctly. Try to use auto spell-
checkers to aid with correct grammar and spelling usage.
• Research: While writing reports or creating marketing copy or
proposals, you may come across a topic you
don’t know much about. Your ability to research, find suitable
information, and pick up only relevant
information quickly plays a crucial role in creating effective reports
and other written business communication.
• Technical writing skills: If your job entails working on instructional
and supportive documents for technology-related tasks, having
dependable technical writing skills becomes essential. These skills
are necessary to
• Collaboration and communication: Writing is an art. And art often
seeks collaboration to explore ideas, express your thoughts, and
convey a message through writing. Thus, whether it’s creative
writing or business writing, you must be able to work effectively in
a team.
• Assessment skills and active listening can lead you toward
building a positive rapport with your customers and colleagues.
• Word Processing Software: Most employers nowadays require
using certain word processing programs, collaboration apps, and
file-sharing services that’s handy in documenting files and
maintaining a proper record.
DO AND DONTS OF WRITING SKILLS:
• BE OBJECTIVE AND SPECIFIC WHILE
WRITING.
• AVOID THE PASSIVE VOICE
• BE CONCISE – GET TO THE ACTUAL
POINT.
• GET THINGS RIGHT – LIKE USAGE OF
GRAMMAR AND SPELLING NAMES.
• KNOW WHEN WHAT STYLE OF
WRITING HAS TO BE USED SUCH AS
COLLOQUAIL , CASUAL AND
FORMAL.
• READ WHATEVER YOU’VE WRITTEN
OUTLOUD – IT’S THE MOST
CONCLUSION:
• UTILIZE THE FULL POTENTIAL OF WRITTEN COMMUNICATION
AND SKILLS AS IT CREATES A PERMANENT RECORD AND
PARTICIPANTS RECEIVE THE SAME ORIGINAL AND AUTHENTIC
INFORMATION.
• WRITING SKILLS ARE NECESSARY AS IT IS HELPFUL IN LEGAL
BINDING AND DOCUMENTATION.
• WHAT YOU WILL WRITE WILL ULTIMATELY DEFINE YOU AS A
PROFESSIONAL TO YOUR SUPERIORS AND MATES.
• YOUR WRITING SKILLS WILL DEFINE YOUR PERSONALITY .
• MASTERING THE SKILLS OF WRITING BY FOLLOWING THE
APPROPRIATE RULES AND GRAMMAR WILL GREATLY ENHANCE
YOUR CAREER.
-----------------------------------------------------------------------
THANKYOU

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COMMUNICATION SKILLS AND WRITING SKILLS

  • 2. communication • The root word of communication in Latin is communicare , which means to share. • Communication is defined as the process of understanding and sharing , it is also a relationship that involves interaction between participants. • It involves the exchange of thoughts , messages or the like as by speech, signals or writing. • Communication can also be defined as to express oneself in such a way that one is readily and clearly understood. • If you can achieve the goal of listening, writing , speaking , reading in an effective way that means you are
  • 3. The definition of communication interprets 3 important keywords : Process, Understanding and sharing. Process : Its a dynamic activity that is hard to describe because it changes. Understanding : To understand is to perceive , to interpret , to relate our perception that we already know which involves the basics of speech communication. Sharing : It means doing something with one or more people , in communication
  • 4. Effective communication • Effective communication is a two way street, it not only conveys a message that is received and understood but gives the listener a sense of being heard and valued. • It combines a set of skills including non verbal communication , engaged listening , managing stress and the capacity to
  • 5. (
  • 6. Imagine you are alone and thinking . Someone you know (say, your client ) enters the office and you talk briefly. What has changed? Now, imagine that your client is joined by someone else, someone you haven’t met before—and this stranger listens intently as you speak, almost as if you were giving a speech. What has changed? Your perspective might change, and you might watch your words more closely. The feedback or response from your client and the stranger (who are, in essence, your audience) may cause you to reevaluate what
  • 7. Communication is based on : 7% words : Words are only labels and listeners put their own interpretation on speakers word. 38% paralinguistic : The way in which something is said – the accent , tone and voice modulation is important to listener. 55% body language: What a speaker looks like
  • 8.
  • 9. •"Writing" is the process of using symbols (letters of the alphabet, punctuation and spaces) to communicate thoughts and ideas in a readable form. •It is one of the oldest and best form of communication.
  • 10.
  • 11. The writing process The writing process involves 3 steps :- PLANNING :- 1. keep objectives in mind and research the work 2. Think about the audience interest. 3.Outlining the content helps organize the thoughts. WRITING :- Follow the outline , inspiration can be acceptable but must be reviewed. QUALITY CONTROL :- Reread and be
  • 12. Writing styles •They are 3 types of writing styles : • COLLOQUIAL : is an informal, conversational style of writing-it makes use of colourful expressions, slang and regional phrases as a result it can be difficult to understand for person to understand from different regions. •CASUAL : involves everyday words and expressions in a familiar group context such as conversations with friends and family. •FORMAL : it focuses on professional expression with
  • 13.
  • 14. EFFECTIVE WRITING SKILLS INCLUDES : •COMPLETENESS: ALL INFORMATION NEEDED IS PROVIDED. •CORRECTNESS: RELEVANT AND CORRECT INFORMATION. •CREDIBILITY: SUPPORT YOUR ARGUMENT. •CLARITY: SHOULD NOT BE VAGUE , CONFUSING AND AMBIGUOUS. •CONCISENESS: TO THE POINT. •CONSIDERATION : ANTICIPATE THE READER’S
  • 15. IMPORTANCE OF WRITING SKILLS • Good writing skills are essential for success in the workplace. Whether it’s emails, project reports, or sales proposals, content full of typos, grammatical errors, and poorly constructed sentences suggests a similar attitude towards work. • Thus, along with improving communication, understanding the significance of writing skills can also influence how you are perceived at the workplace in terms of: • Being Professional: With effective writing skills, your message can be understood by your peers in a better way. Writing clear messages makes it easier for others to understand your ideas and thoughts. • Proving your ability at the workplace: Whether your job requires a lot of writing or not, people may remember even a few grammatical errors and spelling mistakes from your content. And these minor mistakes may make you seem less capable at the workplace. • Boosting professional confidence: Each content piece has a motive. A well- written business proposal entices investors and probable partners. Clear and
  • 16. 5 IMPORTANT WRITING SKILLS YOUSHOULDHAVE : • Strong grammar skills: It happens to most of us. You have a great idea that popped up in your mind. But just because of a poor grasp of spelling or grammar skills, you may fail to express your ideas and convey the message convincingly and correctly. Try to use auto spell- checkers to aid with correct grammar and spelling usage. • Research: While writing reports or creating marketing copy or proposals, you may come across a topic you don’t know much about. Your ability to research, find suitable information, and pick up only relevant information quickly plays a crucial role in creating effective reports and other written business communication. • Technical writing skills: If your job entails working on instructional and supportive documents for technology-related tasks, having dependable technical writing skills becomes essential. These skills are necessary to
  • 17. • Collaboration and communication: Writing is an art. And art often seeks collaboration to explore ideas, express your thoughts, and convey a message through writing. Thus, whether it’s creative writing or business writing, you must be able to work effectively in a team. • Assessment skills and active listening can lead you toward building a positive rapport with your customers and colleagues. • Word Processing Software: Most employers nowadays require using certain word processing programs, collaboration apps, and file-sharing services that’s handy in documenting files and maintaining a proper record.
  • 18. DO AND DONTS OF WRITING SKILLS: • BE OBJECTIVE AND SPECIFIC WHILE WRITING. • AVOID THE PASSIVE VOICE • BE CONCISE – GET TO THE ACTUAL POINT. • GET THINGS RIGHT – LIKE USAGE OF GRAMMAR AND SPELLING NAMES. • KNOW WHEN WHAT STYLE OF WRITING HAS TO BE USED SUCH AS COLLOQUAIL , CASUAL AND FORMAL. • READ WHATEVER YOU’VE WRITTEN OUTLOUD – IT’S THE MOST
  • 19. CONCLUSION: • UTILIZE THE FULL POTENTIAL OF WRITTEN COMMUNICATION AND SKILLS AS IT CREATES A PERMANENT RECORD AND PARTICIPANTS RECEIVE THE SAME ORIGINAL AND AUTHENTIC INFORMATION. • WRITING SKILLS ARE NECESSARY AS IT IS HELPFUL IN LEGAL BINDING AND DOCUMENTATION. • WHAT YOU WILL WRITE WILL ULTIMATELY DEFINE YOU AS A PROFESSIONAL TO YOUR SUPERIORS AND MATES. • YOUR WRITING SKILLS WILL DEFINE YOUR PERSONALITY . • MASTERING THE SKILLS OF WRITING BY FOLLOWING THE APPROPRIATE RULES AND GRAMMAR WILL GREATLY ENHANCE YOUR CAREER. -----------------------------------------------------------------------

Editor's Notes

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